Census 2021 puts Woolwich at 13,241 households with a median age of 33.3. The post-war stock is social-housing-led, which is why 37% houses and 63% flats need different handling in SE18.
Owner-occupation runs at 28% in Woolwich, so alongside the 25% rental churn there is steady planned work — refurbishments, downsizes and probate clearances booked weeks ahead.
Woolwich substrates run to precast concrete panels and dense blockwork in SE18, often with surface conduit — where 28% owner-occupation means the same home is booked again rather than a new tenant each year. Nothing is drilled until the wall has been sounded, because in SE18, drilling blind into a panel with reinforcement or a buried cable behind it — and with 31% one-person households in Woolwich, one adult is usually the only pair of hands on site is the mistake that costs a SE18 customer twice.
Two streets can behave very differently in Woolwich: the Arsenal's converted barracks, a market town centre and the ferry across the river. The quote reflects the street the job is actually on. Woolwich is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, royal Arsenal estate permits, town-centre one-way loading and booked lifts in the towers — one reason one fitter for doors and panels; two where a wall tunnel is core-drilled and the debris has to be carried out of a flat. Fitters travelling in use Woolwich (Elizabeth line, DLR).
