Royal Docks E16 is recent new-build and renter-heavy: 74% of homes here are flats and 26% are houses, across 2,668 households (ONS Census 2021).
Because 38% of Royal Docks is privately rented and 39% socially rented, a lot of E16 work is agreed with a landlord or managing agent rather than the person opening the door.
Royal Docks substrates run to often with surface conduit, over precast concrete panels and dense blockwork, measured on the walk in from Royal Victoria (DLR) rather than assumed from a map. Nothing is drilled until the wall has been sounded, because drilling blind into a panel with reinforcement or a buried cable behind it, as the Royal Docks stock goes, the reality on the streets around ExCeL London and the IFS Cloud Cable Car is the mistake that costs a E16 customer twice.
Water on three sides — ExCeL, the cable car and dockside apartment terraces. That character decides the practical detail of hoarder clearance here far more than the borough boundary does. Royal Docks is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, event congestion around ExCeL, gated estates and mandatory lift booking — one reason two to four operatives depending on severity, with PPE for biohazard handling and a plain, unmarked vehicle available on request. Fitters travelling in use Royal Victoria (DLR).