The SE23 stock around The Horniman Museum and Gardens is mainly Victorian. ONS records 58% flats, 42% houses and 6,684 households in Forest Hill.
Private renting sits at 27% and owner-occupation at 54%; the first group books appliance clearance at short notice, the second plans it.
Walls are dot-and-dab plasterboard over blockwork in Forest Hill, with metal stud partitions between rooms — where 54% owner-occupation means the same home is booked again rather than a new tenant each year, so the fixing that matters in Forest Hill is chosen on site — the usual failure here is in SE23, short screws that grip only the board and slowly lever it off the dabs — which is why London Borough of Lewisham kerb rules get settled before the van is loaded.
Two streets can behave very differently in Forest Hill: the Horniman Museum, the hill views and a compact village centre. The quote reflects the street the job is actually on. Forest Hill is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, steep gradients, narrow hill roads and permit bays around the station — one reason two crew and a Luton with a sack barrow; three for American fridge-freezers, range cookers and basement carries. Fitters travelling in use Forest Hill (Overground).