Walk New Malden from The Korean high street on Burlington Road outwards and the mainly Edwardian pattern is obvious: 30% of the 6,674 households in KT3 live in flats, 70% in houses.
Owner-occupation runs at 67% in New Malden, so alongside the 27% rental churn there is steady planned work — refurbishments, downsizes and probate clearances booked weeks ahead.
New Malden substrates run to some of it dry-lined during a later refurbishment, over solid London stock brick — and with 27% of homes here privately rented, it sets the booking date as often as the job does. Nothing is drilled until the wall has been sounded, because in KT3, fixings landing in soft lime mortar joints instead of the brick body — measured on the walk in from New Malden (South Western) rather than assumed from a map is the mistake that costs a KT3 customer twice.
Two streets can behave very differently in New Malden: home to Europe's largest Korean community, with a high street to match. The quote reflects the street the job is actually on. New Malden is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
Getting to the door matters as much as the job: driveways on most streets; the high street has short loading bays. New Malden (South Western) is the nearest station, and two crew and a Luton with a sack barrow; three for American fridge-freezers, range cookers and basement carries.