Census 2021 puts Richmond at 2,969 households with a median age of 40.1. The Georgian and early Victorian stock is renter-heavy, which is why 32% houses and 68% flats need different handling in TW9.
Private renting sits at 43% and owner-occupation at 51%; the first group books patio and decking cleaning at short notice, the second plans it.
Walls are dot-and-dab plasterboard over blockwork in TW9, with metal stud partitions between rooms — which is what a 68% flat share across the ONS neighbourhood covering Richmond actually produces, so the fixing that matters in Richmond is chosen on site — the usual failure here is short screws that grip only the board and slowly lever it off the dabs on these streets — which is why London Borough of Richmond upon Thames kerb rules get settled before the van is loaded.
Anyone who knows Richmond knows the pattern near Richmond Park and Richmond Hill: the green, the riverside terrace and the park gates at the top of the hill. We plan the TW9 visit around it. Richmond is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, steep Richmond Hill, conservation-area lanes, riverside flood-zone loading and tight CPZ — one reason one technician for a standard garden patio or deck; two for a roof terrace or balcony where water has to be carried up by bowser and furniture moved through a lift or stairwell. Fitters travelling in use Richmond (District, Overground, South Western).