Walk Thamesmead from Southmere Lake outwards and the post-war pattern is obvious: 47% of the 7,133 households in SE28 live in flats, 53% in houses.
Owner-occupation runs at 32% in Thamesmead, so alongside the 28% rental churn there is steady planned work — refurbishments, downsizes and probate clearances booked weeks ahead.
Thamesmead substrates run to often with surface conduit — and precast concrete panels and dense blockwork — which is what a 47% flat share across the ONS neighbourhood covering Thamesmead actually produces. Nothing is drilled until the wall has been sounded, because in SE28, drilling blind into a panel with reinforcement or a buried cable behind it — measured on the walk in from Abbey Wood (Elizabeth line) rather than assumed from a map is the mistake that costs a SE28 customer twice.
Two streets can behave very differently in Thamesmead: brutalist canals and lakes, now under one of London's biggest regeneration programmes. The quote reflects the street the job is actually on. Thamesmead is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, deck-access blocks with limited lifts, long walkway carries and estate service roads — one reason one technician for domestic hoods and bathroom fans; two for island canopies and any commercial kitchen. Fitters travelling in use Abbey Wood (Elizabeth line).