Customer reviews

I had spent a few weeks searching online for a reliable end-of-tenancy cleaning team, having had some bad experiences in the past. I was very happy to find and choose Hello Services! A team of three cleaners were able to accommodate all services I was looking for (including deep cleaning of carpet and cleaning of the balcony) and were quick to answer any questions I had. The cleaning quality was of a very high standard and when my landlord requested additional touch ups the team was very helpful in resolving them under their 3-day guarantee. Overall Hello Services did an excellent job and I am very happy with the results – thank you! ❤️

Got really upset when you cancelled my move on a really short notice and I ended up paying more than my quote for a 1 day delay, which wasn't my fault. I'm glad that my landlord accept this and I had a place to stay. However the driver was absolutely amazing, really nice and polite. And the agent was also really helpfull trying to arrange another driver.

Excellent professional service

They arrived early full of enthusiasm and wanting to know our needs. Our house has never been cleaner. The windows are shining and the oven is pristine. I can’t thank them enough it and will def organise a clean again

Excellent service. The men we had were brilliant very professional and polite. Would highly recommend them.

On time. All went smoothly.

Very good reliable service

It was a good experience all around. Good email communication following the quote. Good assessment of what had to be done while at the apartment as well as a good check out after the work was done. Solid cleaning, we were really happy with the work that Nicole, Marius and their assistants did!

I was really amazed by the quality of the clean. The property was not cleaned for years by the previous tenants, I hired hello services in a very short notice to do our clean and they managed to book me in. Cleaners arrived fully equipped, they were very friendly , polite and professional. They call me half an hour before finishing the clean so I could go back and inspect the clean. When I arrived at the property it looked exactly brand new and I was really impressed by their level of professionalism. Thank you hello services team.

HELLOSERVICE The best service ever had the staff from office were friendly and the cleaners arrived early. My house is shiny now Thank you guys I strongly recommend this company

Nicole and Marius were amazing! Not only did they do an amazing job cleaning everything top to bottom they were also super knowledgable and took the time to help me figure out the logistics of everything, as a girl moving by herself into a new home. They are lovely people and true professionals, couldn’t recommend them more!

Very professional cleaners and a very good clean very happy with the service provided

The team were fantastic! Professional, hard working and friendly. I was a bit surprised by having to pay 50 pounds extra as Hello Services say no hidden charges! They also came two hours late. The team, I repeat, were great.

Marius and Nicole did a great job cleaning the flat at the end of my tenancy. I recommend them!

Good cleaners, efficient and thorough

Excellent service by Nicole and Marius for an end of tenancy cleaning! They are both very nice and provided professional cleaning for a three bedrooms house. My friends and I are satisfied with the cleaning! Thanks for them both for cleaning the house!

The team were very professional and thorough and did everything I would have expected and more. Thank you.

Good service, and thorough job. Both staff worked very hard, however the carpets were wet for the whole day although we were told they would dry in a few hours, the fridge/freezer was not cleaned. They did however clean additional parts and done a great job,

Really good value, the girls were efficient and thorough.

Best servicer ever! These guys know what they are doing, well experienced in this field. My deposit was at stake but with the great service performed I got all my deposit back!!! I will fully recommend them to anyone seeking a great service for a professional deep clean. Not only do they clean but the cleaners also advise on how to treat mould from resurfacing as well as take you through the clean to ensure you are happy with everything. Will use again.

Lovely team came to clean my home of 40 years who were amazing. A thorough clean was carried out with 3 lovely members fully equipped that I did not need to provide anything. This is my fifth time using their services for a one off deep clean, I have not been let down even when they had to provide a free re-clean at one of the visits. They are extremely friendly with easy approach. It is like I return to a brand new home each time when they attend even though I have had different teams sent sometimes surprisingly all have been very pleasant experiences for me and my husband. I have used other companies in the past but never close to how good this company really is. They are very wanting to please everybody and meet their requirements. I am very happy and will be returning very soon.

The cleaners were very good and helpful but the admin for the company was poor. They quoted us the wrong amount and then we’re not flexible at all when our plans had to change slightly.

Nicole and Marius did an amazing cleaning services!

Brilliant service and fast. The team worked efficiently and very well.

Nicole and Marius performed our end of tenancy house clean and did a fantastic job. The house was a large four bedroom property and the final product fully succeeded my expectations! They were both very professional and friendly, and I would not hesitate to call on them for future cleans! Fully recommend. Thanks again both! Hope

We had JJ and a lady I unfortunately didn't catch the name of. They both arrived promptly, were very professional and did a fantastic job. Would recommend and use again.

Yasmina was very professional and friendly. They both worked really hard and did a great job, I can’t recommend them enough and thank you.

Incredible cleaning. Super fast and efficient. Friendly and responsive too.

Worked so hard non stop. Great value for money.

Great service and cleaned to perfection!

Excellent wall paper hanging by Sulltan and Adam! They worked hard, were polite and the finished result looks great.

The cleaning was excellent - my cooker is as clean as the day I bought it! The cleaner was polite and professional, updating me on which room would be next so that I could settle myself elsewhere. A very efficient service from a hardworking young man.

Works were dilligent in completing the task at hand , highly recommended

Workers were dilligent in completing the task at hand , highly recommended

The cleaner was polite, professional and efficient.

Excellent service from the two handymen, the only complaint I have is, I forgot to ask them for their names. A job well done.

Excellent service, friendly team and a great job

So happy with the service! We were let down at the last minute by a big company and found Hello Services so helpful and accommodating. I got a call on the day to say the house was much dirtier than they had thought it would be but they have done an AMAZING job. So pleased with it and the house looks great for the new owners. Thank you so much Nicole and Marius! You are incredible and I feel so lucky we got you guys today!

Excellent service from Nico and Marius. Very professional with amazing attention to detail and great attitude. Highly recommended. Will use again.

Really professional, friendly, timely and thorough clean and very competitively priced too. We were very happy with our move in clean and would definitely use again.

Really lovely and friendly cleaners that were super thorough and super quick too. Very competitively priced too, I would definitely use again.

My parents were very happy with the work done. They thought that the workers were very organised, pleasant and hard-working

Nicole and her team were fantastic, punctual, hard working and did a really great job. Thank you.

Angela was fantastic! She did a wonderful job and was a lovely lady.

The 3 people worked really hard- a great team. They cracked on and were very friendly

They did a great job in a short time.

Friendly, punctual and thorough service. Would highly recommend!

Very good service and friendly cleaner

Thorough and asked for me to check for satisfaction

Nicole and Marius did an amazing job cleaning our flat at the end of our tenancy. Stains that I never thought could come out of the carpet and the oven was sparkling clean, like it was new. Highly recommend and will use again! Thanks for a superb job!