Customer reviews
Every review below was left by a real customer — on Trustpilot, on Google, or directly with our office after the job. We do not write, edit or shorten them, and Trustpilot and Google reviews link back to the original so you can check them yourself.
- Trustpilot 4.5· 3,100+ reviews
- Google 3.9· 1,429 reviews
- £1m public liability
- Licensed waste carrier CBDU300454
- Since 2019
4.85
average across 5,880 reviews
- Trustpilot: 2,600
- Google: 878
- Left with us directly: 2,402
- Left on this site: 0
5 star4,999
4 star881
3 star0
2 star0
1 star0
All areasGreater London465Surrey130West Midlands123Scotland85Hertfordshire67Kent62Berkshire61West Yorkshire59Cambridgeshire50Greater Manchester49Essex39Hampshire39East Sussex36Wales33Gloucestershire29Bristol29Oxfordshire28Nottinghamshire27Buckinghamshire23North Yorkshire20Bedfordshire19South Yorkshire18Leicestershire18Suffolk17Wiltshire16Derbyshire15Somerset12Lancashire12Cheshire12West Sussex11Tyne and Wear11Merseyside11Northamptonshire10Northumberland9Norfolk9Dorset7Lincolnshire6Devon6County Durham5East Yorkshire3Shropshire2Staffordshire2Worcestershire1Herefordshire1
These are the counties customers have named in their reviews so far — we work across the whole of the UK, so this list grows as new reviews come in.
5,880 reviews · page 82 of 118
★★★★★Trustpilot
I am very happy with the deep clean. The team that came to my house were efficient, speedy and very thorough and left everything sparkling.
★★★★★Verified customer
Your team were friendly, knowledgeable and excellent at their job. They worked so hard to clean my property. Thank you
★★★★★Verified customer
Really good - very happy with the service and very good value for money
★★★★★Trustpilot
Very good - excellent value for money. Would use again and definitely recommend.
★★★★★Trustpilot
Arrived on time and cleaned my house as promised.
★★★★★Verified customer
Very friendly and efficient service
★★★★★Verified customer
Professional and thorough
★★★★★Google
I am very pleased to the nice work from Hello services. Thanks for the Adam and Sulltan for assembling my garden shed. Professional and friendly.
★★★★★Verified customer
Cleaning was very good. Especially for the price they have. All others I've checked are much higher. The only confusion is that it was stated in the invoice they do exterior window cleaning, but in fact they do not unless you are on the ground floor. so better check beforehand.
★★★★★Verified customer
Super efficient team, very speedy and thorough. Left my house very clean. I was impressed.
★★★★★Verified customer
Arrive on time, hard working and i am sayisfied with the finished work.
★★★★★Google
Adam assembled my wardrobe professionally. He was amazing, patient and did everything possible to have the work done
★★★★★Trustpilot
Adam just assembled my wardrobe. He is amazing. Helpful. Professional and patient
★★★★★Trustpilot
It was a Great experience from start to finish. Cleaners were very professional and fully equipped, they kept informing us about the process. They’re very responsive, polite and friendly. Job well done
★★★★★Trustpilot
We could not be happier with our furniture assembly service. Adam and sultan delivered the best service.
★★★★★Trustpilot
Nicole and Marius arrived on time and did a fantastic job! Very friendly and a pleasure to have in our home. Would highly recommend.
★★★★★Trustpilot
Excellent team. Professional, caring, client focussed. Very thorough. Will call them without hesitation next time I require deep cleaning. Highly recommended on my experience with this team today. Thank you.
★★★★★Trustpilot
Our property was cleaned by hello services team today, they arrived on time and called us half an hour before finishing the property. I went back to the property and I was really amazed. Very responsive and they pay attention to every detail. Will definitely recommend them
★★★★★Trustpilot
Very thorough job, the property is spotless now. I have passed your details onto my agency they will use you for their properties Thanks
★★★★★Verified customer
Initial contact and quote process really quick, professional and easy. Slight uncertainty when trying to pay via bank transfer as details were flagged as fraudulent by my bank. I did call Hello servuces who assured me the details were correct but then went on to say they get this alot! If this is the case then this should be flagged up with clients before they come to pay so they are prepared and no need to panic. The staff I spoke to on the telephone were polite and helpful. The only thing I would say is there doesn't seem to be much communication between staff as my call was answered but I also got two further calls from other staff thinking it was a missed call. The team that attended my property worked very hard and I'm very pleased with the result.
★★★★★Trustpilot
After hiring hello services for our pre move in cleaning. I was really impressed seeing the house looking incredibly clean. Adam and his colleagues were supper professional and fully equipped. Highly recommended.
★★★★★Trustpilot
Ioana and her team were simply amazing. They did such an excellent job, they were very thorough and made sure we were happy with every room. Would definately recommend!
★★★★★Verified customer
Excellent professional and cheerful service. Very impressed - even better than I’d hoped
★★★★★Trustpilot
Extremely positive experience. Clear quote - and they delivered as required. No problems with payment. Clean completed in Newcastle - would recommend and use again. Lucky landlords got the flat back in a much better state than we received it.
★★★★★Trustpilot
Nice job. We don't live near the house we wanted cleaning, so have only seen pictures but it looks like the team we hired from Hello Services have done a good job. Very accommodating and helpful outfit, especially Adam Some problems with communication, which were frustrating for a while, but the company sorted things out reasonably promptly. Good price.
★★★★★Verified customer
Overall the cleaning was very good. However units on the front of my breakfast bar area were not cleaned as they still had marks on them and the inside contained crumbs and sawdust. I was unsure if the sofas had been cleaned as they didn't smell of upholstery that had been washed and there were a few grim marks on the arms of the sofas. The kitchen cupboard doors felt sticky which was perhaps from the products used. Other than that we had no other issues.
★★★★★Trustpilot
Very good service from enquiring to booking, to carrying out the service. All very friendly and professional and a great job completed. Would definitely use you again if needed and will recommend as a top business. Thanks to you all
★★★★★Trustpilot
Amalia and her team was very punctual and completed their work which exceeded my expectations. im very happy and would strongly recommend hello services.. thank you very much!!
★★★★★Trustpilot
I am very very very happy with the end of tenancy cleaning Nicole and Marius have carried out. They covered all the areas of the detailed End Of Tenancy Cleaning Checklist and went far and beyond by diminishing all the dirt and grime in all areas of all rooms making sure that all the surfaces were dusted, wiped and polished down. I was also very pleased with the cleaning of the bathroom which they scrubbed and sanitised throughout. The carpets, doors, frames, skirting boards, windows and sills were also cleaned to a very good standard including the kitchen. The kitchen cupboards and drawers that had a lot of stickiness were deep cleaned inside and out, also to an excellent standard leaving no stickiness, whilst all the kitchen appliances were deep cleaned covering the fridge, washing machine, cooker, oven and the extractor over the cooker. They also pulled out the oven and cleaned down the sides of the cupboards surrounding the oven and cleaned the ovens outer sides giving it a sparkling facelift. I have used other end of tenancy cleaning companies previously before, but "hand on heart” these are the most honest, reliable and professional cleaners I have ever come across including reasonably priced. Thank you soooo very much Nicole and Marius "You Are The Best”.
★★★★★Trustpilot
Had a booking 6th July and unfortunately they were double booked so instead of my 10am booking they had to come later at 1.30pm. It was a slight inconvenience as I had moved and my new property is not local but the guy came and picked my keys up so I could leave and then called me with notice to go and pick up the keys once they were done! They have done a great job and cleaned a small bathroom that I hadn’t asked them too, very happy!
★★★★★Trustpilot
Used this service recently and can’t fault them at all they were on time did everything I needed and were very helpful. I’d recommend this company.
★★★★★Trustpilot
Super Job, the apartment looks brand new. The team did a fantastic job very very happy with the result
★★★★★Trustpilot
I’m very happy with the company, excellent job done ✔️
★★★★★Verified customer
The service was fantastic and the results brilliant
★★★★★Trustpilot
Sulltan provided an amazing handyman assembling our shed he spent good amount of time ensuring the shed is properly and securely assembled
★★★★★Trustpilot
I used this company to conduct a one off deep cleaning I must say the house looks fresh and clean now. Will be using them again
★★★★★Verified customer
Fully recommend! Amy and her team did a great job, we were really pleased with it. Glad we booked them
★★★★★Verified customer
Excellent customer service and the cleaning team were fabulous
★★★★★Trustpilot
The drivers were very friendly and helpful. But they arrived at our place without any of the boxes we had previously paid for and were not aware we had contracted them. The office was helpful to find a solution but the whole process was delayed in 2 hours and in the end we didnt get any 'wardrobe boxes' as they had run out in the warehouse which left our clothes quite messy (exactly what we had planned on avoiding!)
★★★★★Verified customer
Isabel and her team were really great. Very happy with the standard of cleaning
★★★★★Trustpilot
Efficient and friendly cleaners. Did an absolutely immaculate end of tenancy cleaning job, would certainly recommend.
★★★★★Verified customer
Great service overall, only knock back was that I had to pay for parking again due to team’s mobile internet issues (had already pre-paid)
★★★★★Verified customer
A couple of things weren't completely clean but overall did a good job.
★★★★★Trustpilot
excellent services, good job was done in assembling table & chairs, Adam & Sulltan done a very good job 👌🏼
★★★★★Verified customer
Very easy to get a quote and add on services as needed. We booked for a tenancy end clean and the team were on time and did a very good job
★★★★★Trustpilot
Very impressed. Arrived on time. Got straight to work and did a neat job. Very happy
★★★★★Verified customer
The Incoming inventory was professionally carried out a couple of hours after the clean. The person undertaking it said that the clean was not perfect, mentioning specifically hairs under the plugs and some small pockets of dust. My son who inspected after the clean said he thought it looked OK but he will not have the beady eye of the professional. it may help if i quote verbatim from the inventory report:- "Professionally cleaned however some areas not fully such as some residual dust, hob in Kitchen, plugs in Bathroom and Shower Room" On the Admin side you score 10/10, so thank you -and the price is not unreasonable . I would recommend you to others, but you may wish to mention the Inventory report to your cleaners.
★★★★★Verified customer
They got double booked unfortunately but the guy went out of his way to accommodate me, picked up my keys and did a fab job cleaning my old flat
★★★★★Trustpilot
Adam did a fantastic job dismantling my bed this afternoon. He was very friendly, courteous, efficient and polite. I would not hesitate to ask for his help again and I would highly recommend him!
★★★★★Verified customer
Nicole and Marius were great!
What our customers say across the UK
4.5 ★ from 3,131 Trustpilot reviews★★★★★Trustpilot
Really easy & straight forward website to get services booked in, with lots of choice for all cleaning required. Good communication from the customer services team. The two male cleaners were friendly and provided a professional and fantastic deep clean service. Outstanding result and the house looks pristine, the oven is so clean it looks… Read in full →
★★★★★Trustpilot
The team was very kind and respectful the whole cleaning and they did a wonderful job! They called and asked if they could come earlier because they finished their first job early, which was a nice surprise. When they arrived, they asked good questions and set expectations on what they were planning to clean. My… Read in full →
★★★★★Trustpilot
I am more than impressed with the deep clean move-in service I recieved from Bobby and team. They arrived early, worked so hard all day, did a really thorough clean and exceeded my expectations, which made our moving in experience even better! Bobby and co. We're so friendly and proud of the work they were… Read in full →
Read all 4,674 What our customers say across the UK →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
