Customer reviews
Every review below was left by a real customer — on Trustpilot, on Google, or directly with our office after the job. We do not write, edit or shorten them, and Trustpilot and Google reviews link back to the original so you can check them yourself.
- Trustpilot 4.5· 3,100+ reviews
- Google 3.9· 1,431 reviews
- £1m public liability
- Licensed waste carrier CBDU300454
- Since 2019
4.85
average across 5,880 reviews
- Trustpilot: 2,600
- Google: 878
- Left with us directly: 2,402
- Left on this site: 0
5 star4,999
4 star881
3 star0
2 star0
1 star0
All areasGreater London465Surrey130West Midlands123Scotland85Hertfordshire67Kent62Berkshire61West Yorkshire59Cambridgeshire50Greater Manchester49Essex39Hampshire39East Sussex36Wales33Gloucestershire29Bristol29Oxfordshire28Nottinghamshire27Buckinghamshire23North Yorkshire20Bedfordshire19South Yorkshire18Leicestershire18Suffolk17Wiltshire16Derbyshire15Somerset12Lancashire12Cheshire12West Sussex11Tyne and Wear11Merseyside11Northamptonshire10Northumberland9Norfolk9Dorset7Lincolnshire6Devon6County Durham5East Yorkshire3Shropshire2Staffordshire2Worcestershire1Herefordshire1
These are the counties customers have named in their reviews so far — we work across the whole of the UK, so this list grows as new reviews come in.
5,880 reviews · page 74 of 118
★★★★★Trustpilot
Megha and Smit did a terrific job. Everything was spotless and they were a on time, kind and a pleasure to have round. Would hire again. Archie
★★★★★Trustpilot
I would like to say I found the cleaners very prompt and hard working.They did a lovely job and worked very hard indeed.
★★★★★Trustpilot
Great deep clean! Would recommend.
★★★★★Trustpilot
We had requested for after-builders clean service. Megha and Smit arrived on time and proceeded with the work room by room upstairs and then moving down to kitchen and lounge area downstairs. They didn't rush into the work and waited patiently for myself to check out their work. Few spots went unnoticed, however after bringing it to their attention, they promptly sorted it out. Overall, they did a fantastic job.
★★★★★Trustpilot
Very friendly team (Salar's team), worked non-stop since they arrived and left things such as the oven and fridge spotless.
★★★★★Trustpilot
I recently booked an end of tenancy clean for a one bed flat with Hello Services and only have positive things to say! By inputting a few details on their website you’re promptly emailed a quote and can then go ahead and book a date/time that suits - all very simple and stress-free. The cleaners that arrived on the day were kind and clearly hard workers - the flat looked absolutely immaculate when they were done. And to top it all off, the landlord refunded the deposit in full! No doubt this is largely to do with the efforts of Hello Services.
★★★★★Trustpilot
I came across Hello Services whilst looking for someone to clean my house and wash the carpets. After answering various questions on the website, I received a quote the next day. I decided to go ahead and booked the job for Saturday. On Saturday afternoon, a young lady called Tina arrived an hour early after ringing me to check if this was ok. Her team consisted of family members, all of whom were very nice, polite and respectful. They were quick, efficient and did a fantastic job. I will not hesitate to use Hello Services again, and when I do I will request that they send Tina and her team.
★★★★★Trustpilot
I had to get the end of tenancy cleaning done for a 2 bed flat that was left in a really horrbile state by the outgoing tenants. I am so thanksful to Salar and his team who not only did a fantastic job (actually, better han even my own expectation) but also they were extremely polite. THANK YOU! Pranav
★★★★★Trustpilot
Help with cleaning after builders. Work done nicely but small area missed. But overall very satisfied with the work done
★★★★★Trustpilot
Salar and his team did a brilliant job for my end of tenancy cleaning. I felt like moving back into the house!! My landlord would be very very pleased. Will definitely be coming back. Many thanks Kofo
★★★★★Trustpilot
It was a good service from you guys!! Thanks Andy and Alina!!
★★★★★Trustpilot
Tina and her team came in for an end of tenancy cleaning, which was rescheduled from Thursday to Friday; didn't know what to expect, but wow I was amazed with the results. Her team was so polite and courteous, made the whole experience stress free and easy. Thank you Tina and Team, shame there isn't 6 stars. What a Service.
★★★★★Trustpilot
Really friendly, helpful and professional ladies. My end of tenancy flat clean is sparkling, it is a great job - thanks so much!
★★★★★Trustpilot
I booked my end of tenancy clean with Andy and Alina, Both were so good at what needed to be done- nothing was too much for them and they had no time limit to their cleaning services They left only when I was fully happy that my flat was cleaner then when i first moved in! Thank you!
★★★★★Trustpilot
Great job from Smit's team. The flat was totally dust filled before the 'after builders clean' and spotless after, thanks!
★★★★★Trustpilot
Hannah and her colleague deep cleaned my house which had been empty for 18 months. The communication was excellent, they were extremely professional and polite. I couldn't remember the last time my house had been so clean! Thank you Hannah and I would thoroughly recommend your services! 🙂
★★★★★Trustpilot
I booked a deep cleaning service and at the end the cleaner did a good job! I think a lot of the stress and back and forth could have been avoided if the cleaner got the correct job description for the first time, this is something the company could improve on, but I appreciate the effort of sending him back 3 times and finishing the service promised.
★★★★★Google
Booked a handyman to set up a Treadmill. The person who supposed to have come was unable to make it but they sent a replacement, he did a fantastic job .
★★★★★Trustpilot
Tina and her team were great, very efficient and thorough.
★★★★★Trustpilot
We had a team of 3 cleaners to clean our house before we moved ready for the next buyers. Their work was fantastic! It really was spotless and they were so fast. Thank you to Adriana and her team. There was an issue with the booking/quote-nothing to do with the cleaners themselves. I asked for 2 lounges and was given a price. When the quote came they just had one lounge. When I called to query it, the company wanted me to pay another £15, even though the error was theirs. I decided to clean that room myself as I thought that was a bit of a cheek.
★★★★★Trustpilot
Good communication, and did a great job with the end of tenancy cleaning. Managed to remove some really nasty stains in the carpet. Would recommend.
★★★★★Trustpilot
Cleaned the whole house really well. Mum and Dad had lived in it for 35 years but the Hello team made the carpets look virtually new and the ovens and fridge/freezer are now sparkling. I have no reservations about handing over the property to its new owners now.
★★★★★Trustpilot
Very professional from the first phone call to the last sweep. The deep cleaned ordered was performed as advisertised. Will definitely recommend and most definitely use their service again.
★★★★★Trustpilot
So pleased with my one off deep cleaning service. Loredana and the team did an amazing job - the flat looks brand new again! Very efficient too. Will be recommending to all my friends and family
★★★★★Trustpilot
Superb service, can’t recommend more.
★★★★★Trustpilot
I contact to this company today to book a crib installer who fortunately gave me time for the afternoon . Which was the biggest advantage of the company and a person (Adam) who installed a very professional and clean crib to do this and I am completely satisfied with him.
★★★★★Trustpilot
Two very dedicated professionals, they did everything I asked and when I asked something to be done again they did so without asking for extras (which I actually offered). Strongly recommended.
★★★★★Google
Used the for our pre move in cleaning. The result was Great
★★★★★Trustpilot
Highly recommended
★★★★★Trustpilot
Ridiculous situation where cleaners came from Southampton to Devon to clean bungalow. Apparently this situation arose as our local cleaners were unable to come but had supported the folk from Southampton in the past. Thank goodness for loyalty! After a 3.5 hour journey to get to me they did not stop for drinks or food a carried out a good clean in a friendly manner before the long drive home again. I take my hat off to these two cleaners who were determined not to let me down I’ve read other customer reports from people who were not happy with the service but personally my experience was good and I would recommend the company based on that experience. I received prompt compensation for cleaners coming a day late.
★★★★★Trustpilot
Booked online. Easy to arrange and turned up when they said they would. The house had a young man and two dogs living in it for the last 9 months and no cleaning had been done. I expected them to turn up and run away when they saw how bad it was but they didn’t. This house has been transformed and is spotless top to bottom. Well worth the money paid and would highly recommend.
★★★★★Google
Excellent job done, used for assembly of sliding wardrobe smart top end furniture, more than happy with service , money well spend
★★★★★Verified customer
My landlord was very impressed with your service and would use you herself if necessary in the future.
★★★★★Trustpilot
Following a flood in March my house had to be extensively rebuild and was left in a filthy state by the builders. Constantine and his team game in yesterday afternoon and spent three hours working solidly. They did an amazing job which because I am a disabled person would have taken me months to do myself. I can totally recommend this company
★★★★★Google
Well done guys, top quality service, on time. called out for handyman and done top job , i will go back to them for any future services .
★★★★★Google
we moved from our house and when our tenancy was ended. the cleaning was upto the standard of the agency and, also i used moving services was excellent they work so hard and friendly.
★★★★★Google
top service and professional staff friendly customer service, well recommended
★★★★★Trustpilot
Iasmina did a fantastic job cleaning my apartment. I just purchased it and the vendors had left it in a terrible state. In two hours iasmina deep cleaned the bathroom kitchen bedroom and living room. I would highly recommend her to anyone considering using her service.
★★★★★Trustpilot
Booked online and I didn’t know what to expect, but Alex and Zelia and another person turned up on time. They made the place super clean, fresh and with an amazing scent. Great stuff, great job!
★★★★★Trustpilot
Iasmina has done an excellent job by doing an end of tenancy cleaning. Highly recommended!
★★★★★Trustpilot
5 cleaners turned up on time on a horrible rainy morning and cracked on with no fuss, leaving the house clean and fresh. We had horrific amounts of dog hair and thick dust as my brother suffers from mental health issues. They did a fantastic and sympathetic job making the home habitable again. V grateful.
★★★★★Trustpilot
An extremely well organised, efficient and conscientious team who thoroughly cleaned my many rugs and cleaned my two sofas so that all look as good as new. My home is now fresh and clean. Thank you, I will for sure be using your services again. Jill Fenton
★★★★★Verified customer
Service was good and prompt and they stuck to the price quoted.
★★★★★Trustpilot
Izabel is best cleaner ever. Always on time,goes beyond what needs to be done. Highly recommended.
★★★★★Verified customer
A well organised and hardworking team who made an excellent job of cleaning our rugs and upholstering our sofas. We are delighted with the result. Thank you.
★★★★★Verified customer
Very friendly and professional cleaners job well done.
★★★★★Trustpilot
Excellent cleaners and great result
★★★★★Verified customer
Great service, fast and efficient. End of tenancy cleaning took 4 hours and full deposit returned. Thank you Jose Dos Santos!
★★★★★Verified customer
The cleaning team were amazing. Quick and like ninjas making the place very clean. Two niggles - one was that they were late, and the other was that they bagged up literally everything that was left in the flat. It would have been good to have a brief chat before they did that as I have lost some important papers and things
★★★★★Verified customer
Everything was spotless and the landlord was very happy with how clean the flat was.
What our customers say across the UK
4.5 ★ from 3,131 Trustpilot reviews★★★★★Trustpilot
Genuinely blown away by the high standard of the end of tenancy clean. Given the price, I thought I would be sacrificing a certain level of quality, but wow, Sardar was incredible. Arrived on time with great communication, got to work immediately, and even though the kitchen was a much bigger job than you would… Read in full →
★★★★★Trustpilot
I had a very positive experience with HelloService. I first used their service two years ago for the end of tenancy cleaning of my flat in Edinburgh, where I had lived for six years. I was quite nervous, as the property had been occupied for a long time, but HelloService delivered a very high standard… Read in full →
★★★★★Trustpilot
I recently used Hello Services for a full carpet clean throughout my home, and I couldn’t be happier with the results. From the moment I contacted them, their communication was clear, friendly, and professional. They arrived on time, fully equipped, and explained the entire process before starting. The team worked efficiently and with great attention… Read in full →
Read all 4,674 What our customers say across the UK →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
