Customer reviews

House move under stressful conditions last week.Prompt, focused on getting job done quickly as well cleaning all carpets to a very good standard. Prior to this all communications addressed quickly.

Excellent cleaning and the Ladies were very nice and professional.

I was really impressed with their service for the start to the end The cleaners were really professional, polite and knew what they had to do. I would definitely recommend you guys to friends, colleagues, and family. Thank you so much for the great service.

The 2 cleaners were lovely and did a great job

I experienced a couple of issues but these were rectified quickly and efficiently. I was satisfied with the result. The cleaners were polite and non intrusive.

Katharina did a great job and thorough job. Thanks!

We got an end of tenancy clean. We kept needing to change details and hello services were very easy to contact and discuss each time. Our check out clerk found some omissions in the cleaning but we were only told about this 2 weeks after the clean, however hello services kindly said they would come back even though it was past the 5 days guarantee.

The whole process from start to finish was nice and easy. The clean was excellent, the two ladies, very professional and pleasant.

Very please with your service and will definitely

I had vlasta today with a friend who’s name I didn’t catch they came and did a deepclean of the things I wanted doing due to my poor health I had let my house slide. I would highly recommend vlasta and would use again prob every week if I could guarantee her all the time

Very thorough and professional-great job completed thank you.

Vicky was excellent. The flat looks amazing. She worked so hard. Extremely professional and lovely with it. Thank you Vicky.

Nicole and Marius did a fantastic job.Was so happy with the service that they provided.Both were courteous and friendly.Job well done.Will definitely recommend.

The team, Ludwig and family from Leeds, worked very hard, did a good job and were very polite.

They were friendly, extremely helpful did a fabulous job

Great service, everything looked perfect. Thanks!

Great job, easy to contact and loved coming home to a very clean home, thank you. My carpets looked like brand new! Thanks for a great job!!

I requested for end of tenancy professional cleaning and from start to finish received nothing but a professional and friendly service. They responded quickly with a detailed and reasonable quote, answered all sorts of questions before booking. On the day the cleaners showed up early which was great fully equipped to do the job. We returned 3 hours later and completely astonished as to how clean the flat was. It looked brand new. Extremely pleased and very satisfied with the outcome. Would definitely recommend the company to others and would personally use again. Thank you.

Nicole and Marius did a fantastic job in cleaning the flat. Very friendly and also took the time out to take me though what they had done. Everything was done very thoroughly and to a great standard. Thank you both

I was not informed of dos and fonts so was unsure what I could ask to be done when cleaners came The sofa steam cleaner leaked water all over the sofa and it was not fully cleaned due to water leakage

Friendly staff who carried out a great clean.

10 star well done

Staff were hardworking and very professional yet still friendly.

Very professional and efficient

There are some pretty bad reviews on this company so I will be simple, straight forward and honest. I paid for an End Of Tenancy Deep Clean for my rental property with Hello Services. Got the appointment agreed and the time, all on-line and all very simple and easy. On the morning of the appointment (11AM) I got a call from a lady to say she was travelling from Leeds (2 hours and 30 minutes away!!) and they would be with me at 1PM. No problem at all, but really, no extra expense discussed due to the travel? This was Leeds to Wales! Vlasta and another lady turned up (didn't get her name as I had other things to be getting on with). To put things short - like other reviews, yes these girls are quick - 3 bed cottage and done in 3 hours, however - read on..... What a super job! every room, every window, every carpet, every surface immaculate. I have no idea how they did what they did in that short time, but believe me, the job they did was amazing. The oven looks brand new! I could not fault anything. Thank you ladies.

They did a fantastic job, were friendly and professional, they did bits I didn't think they would and even pointed out the parts they weren't able to do which showed some integrity.

Tina and Jeanine did the end of tenancy clean for my parents flat and did a fantastic job, we were very pleased. They were very pleasant and professional and we would happily use them again.

I had Tina and Jannette from JA Cleaning in Coventry and they did a fantastic job. They let me know when the previous appointment was running late and when they'd arrive, their time frame for how long it would take was accurate, they showed me which parts they weren't able to do on account of things like the floor being too old and even did parts I wasn't expecting like the boiler cupboard. They were friendly and professional and the place looks almost completely different, I would definitely recommend them.

Responsive, kept me informed, polite, work done to the standard expected.

Kept me well informed of start time, was flexible when I needed to change the date. Marius and Nicole were thorough, efficient, quick, very polite and even shared some additional tips for preventing mould. A pleasure to work with them, would definitely recommend.

My cleaner is Vlasta. She is friendly, very punctual and provides very good service.

Fantastic service start to finish. Arrived on time and the entire team were extremely courteous. They completed a deep clean in the allotted time and the work was 5 Star. Will definitely be using them again

Very quick to respond to a request for a deep clean and a good, thorough job complete. Thank you!

Pleasant friendly ladies Worked very hard which resulted in a lovely clean house Compared to a packing site!!!

Really good service with friendly staff :) Would use again.

The cleaners where amazing the place is spotless very impressed

fantastic service start to finish

Professional on time and great standard of work

Very efficient cleaned all 3 bedroom house to a top standard

Would recommend to anyone who wants a professional, thorough kitchen deep clean. Thanks to Tina :)

The 2 gents who came and cleaned my property were life savers. Originally I was supposed to have someone turn up at 9am but they didnt. instead this new team were called and arrived only 2 hours later. Throughout the time spent cleaning I had some good conversations and a laugh. Despite them being sociable the level of work they carried out was top notch.

Two female cleaners came and did a thorough job of cleaning my mums house - however when the supervisor arrived they left and the kitchen wasn’t finished - the oven wasn’t cleaned - I text the supervisor and someone came on Monday and cleaned the inside oven only and didn’t clean the front glass so a bit disappointing with that - hence 8/10

Great service, easy to use, good results.

Very nice job done

Thank you so much Tina and Rachel you did an amazing job I am ready to move I to my new place now thank you so much definitely would recommend

Nicole and Marius did a fabulous job. They arrived on time and spent more than 3 hours for cleaning the carpet, kitchen and bathroom, in every corner. I would definitely recommend their services!

Great service. Answered all my queries straight away and did a great end of tenancy clean.

2 really lovely ladies. Thank you

They did a great job. They gave the house a thorough clean.

The best cleaning service I've ever used. It sounds strange but most companies don't seem overly fussed to truly deep clean and Hello Services went above and beyond in their efforts.