Customer reviews for Carpet & Rug Cleaning

Bogdan from Cambridge was exceptionally good. He went above and beyond our expectations, he cleaned every part of the house we requested and the carpets look brand new, as well as the taps, toilet and everywhere else. He was very polite and respectful, friendly. I would really recommend his services, and is an absolute asset to the company. Many thanks for your hard work. We really appreciate everything

Negative they were late. I had to call to chase. Positive my house was a filled with builders dust everywhere. 3 cleaners arrived and cleaned the my ex building site back to a house to lay carpet. Yes very happy with the service and would recommend. Wish I had photos.

Hello Services were very efficient and the person who came to do the carpets was excellent. One small thing was that I had put in online what I needed doing and apparently unbeknown to me it wasn't complete so I didn't have all the work done that I initially required but happy with final outcome

Great job done on bathrooms, kitchen and carpets

Ingrid and her husband did their very best in cleaning my brother's carpets which were badly stained. Would recommend to friends.

The cleaning completed was very good, carpet steaming very successful and the shower room limescale had disappeared. Overall very happy and the ladies were polite and super efficient. Would recommend and use again

Omar turned up on time, was very personable, and cracked straight on with the job, which was completed in what seemed to me to be no time at all. Carpets looked much better and 'improved' again when they were dry, in a couple of hours.

Hello Services did a fantastic job in my bungalow. The windows sparkle inside, there are no fingerprints anywhere and my lounge carpet looks new. Even my garage, which was full of cobwebs, is clean enough to eat in. I would totally recommend them. Lovely people, excellent workers.

Sardar has quickly transformed my room from dusty to sparkly clean! Had everything done including mattress cleaning, carpet steam cleaning, dusting, toilet cleaning. Everything was perfect. Thanks so much ☺️

Sardar and team were brilliant, they did carpet clean - excellent job. Thank you

The cleaners Constantin and arrived in time and never stopped until the work was completed to the best of their ability. I would recommend a more upgraded carpet cleaner as I was hoping for a hot steam cleaner to penetrate areas or heavy foot traffic on the carpet. They never gave up until the look was more space saving. I can now access the office area to study My degree coursework at home. All accumulated rubbish was kindly removed.

The cleaners Constantin and arrived in time and never stopped until the work was completed to the best of their ability. I would recommend a more upgraded carpet cleaner as I was hoping for a hot steam cleaner to penetrate areas or heavy foot traffic on the carpet. They never gave up until the look was more space saving. I can now access the office area to study My degree coursework at home.

Constantine and Adriana did an amazing job cleaning. It was fast and they were very clean. Had a full house clean and and carpet clean and looks and smells great. Very friendly and gave great communication

Rasaq + 1 cleaned my 2 bed property yesterday. They arrived with everything they could possibly need to carry out the job and worked efficiently until the job was completed. They listened to me regarding areas that needed a lot of attention and checked back with me to make sure I was happy with their work and took years of dirt and grime out of the carpets. The house now feels clean and fresh again. Thank you.

Carpet well cleaned, polite and knowledgeable staff

Ingrid and Peter cleaning my carpets today and they are professionals everything was cleaned perfect and so fast , will recommend them all my friends

This is the second time I’ve used this service and it was excellent . They arrived on time and were very professional and the result was very pleasing as well. This carpet on the stairs has been there for 15 years and it looks new again .

I booked end of tenacy clean, they where very professional, I'm extremely happy with how they cleaned my flat and carpets, would 100% recommend them 😀

Really good company . Came out and let themselves in to clean with minimum fuss as I couldn't get the day off work. Did a great job of the bedroom,bathroom and the carpet . My only criticism is you quoted to dust bedframe but when I checked underneath mattress it was still dusty . I also checked the skirting behind headboard and bedside cabinet and that had been missed too. However I'm not sure if under the mattress and behind the headboard is included. I would have pulled the mattress off and pulled the bed out if I had known so you could have got to it . Not to worry I ran the hoover behind it quick enough. Still very happy as it saved me a lot of hassle just before Christmas. Thank you

We had them out to clean carpets and furniture … arrived on time(actually early) explained what they were doing , wore shoe covers and brought in the equipment needed . The cleaner was honest and attentive. Cleaned up carefully prior to leaving Will certainly use them again

Thank you very much Ingrid for the great job in cleaning our carpets. They look and smell much much better now.

Very well cleaned and smells very nice. Carpet all look good

Good job done. Carpets were almost as new when cleaned. Staff were really patient.

Great service by Ingrid from LS12! What I really appreciate from the service is that professional carpet cleaning can be included. Other cleaning services will outsource this.

Ismael and Ali were great at carpet cleaning. Friendly, efficient and professional. Would recommed!

Very easy booking process, very friendly staff, Constantine was polite and worked very thorough, our carpets look like new, excellent results, would recommend.

Adrianna and Constantine did a fantastic job cleaning my carpet and cooker. They both were extremely dirty and look brand new. Thankyou so much for the hard work guys.

Sardar and his colleague did a wonderful job cleaning our kitchen. They arrived promptly and got on with the job. Both very polite and professional. The carpets now look great and the room has been re-set. Very happy customer. Thank you

Had my carpets cleaned today, As you can see in the photos Before and after. The results are amazing I would definitely recommend! I will be doing this twice a year going forward. I didn’t get the guys name but he was great

The team did a great job , I felt it was cleaner then when I moved in . The carpets and curtains looked nearly new again.

I recently used Hello Services for a full carpet clean throughout my home, and I couldn’t be happier with the results. From the moment I contacted them, their communication was clear, friendly, and professional. They arrived on time, fully equipped, and explained the entire process before starting. The team worked efficiently and with great attention to detail. Stains I thought would never come out—including pet marks and old coffee spills—were completely removed. The carpets now look and smell fresh, almost like new again! What really impressed me was how quickly everything dried. There was minimal disruption to my day, and the service was well worth the price. I’d highly recommend Hellow services to anyone looking for reliable and high-quality carpet cleaning. Will definitely use them again in the future.

The flat is absolutely spotless, they did an amazing job and were so friendly and thoughtful. Can’t believe how clean it is, and the rugs and sofas also look better than they ever have. I would highly recommend to anyone.

The Nadir team were great, carpets are looking brand new!

Brilliant service and very prompt on arrival! Previous owners had a dog and they got all of it out from around the edges and out of the carpet. Great service, would use again.

Excellent job my carpets and blinds look like new both men were very professional my home feels very clean thank you 😀

Sardar did the best job for us. The floor, couch, carpet and bathroom, he made everything look new. He’s also a very good guy and explained everything so that we could understand what was going on and how it worked. I will definitely ask him again when we need cleaning services. Kotaro

Helen and Ayo worked very hard yesterday on house carpets that appeared to be beyond repair. After their fantastic work though I was amazed and delighted to see the carpets restored to fully fluffed up pile depth and as-new freshness. Brilliant work thanks!!

Oh my goodness, I cannot rate the cleaners any higher, if I could I would! They were friendly and professional, they got stains out of the carpets that have been there for years! Everything looks brand new! I cannot reccomned you guys enough!

Sardar was absolutely fantastic! 5 star such a thorough job, stains have come out the carpet that has been there for years, I cannot reccomend this enough!

The booking experience is clear, simple and efficient. I had two cleaners turn up to clean my carpets and the results were very good. Would use again for sure

I used Hello services after having flat renovated before moving in. Booking was easy and I needed to change the booking a couple of times as work had not finished. Jose was punctual, polite and friendly. He paid great attention to detail and persisted in getting some stains out of my carpets.Tge standard of cleaning was excellent and it was lovely to move all my furniture into a clean and fresh flat I would highly recommend and definitely use hello services and specifically Jose again

Great company to deal with from start to finish. They had a very challenging clean of a very dirty property. It included carpet cleaning and curtain steaming. The outcome was that the property is now fit for habitation, it is clean, bathrooms are sparkling and kitchen including all appliances are like new. Thank you so much. I would recommend to anyone who needs their property cleaning professionally.

Excellent job, highly recommended. They cleaned our old carpets, kitchen and conservatory at the end of our tenancy. Conservatory was a difficult job with lots of cobwebs high up. Left the place looking like new.

Fantastic cleaning service of a couch and carpet. Given the couch a new lease of life! Stains in carpet all removed, perfect! Process for booking and updates all seamless. Definitely worth the 5 stars

Yamba has done the most marvellous clean of my dads chair and carpet. They both look amazing. Thank you

The work was carried out with minimal fuss, on time, and I was very pleased with the result. The carpets look so much better and the whole house felt much cleaner and lighter.

Very pleasant young man, cleaned every bit of mess up in kitchen and cleaned carpet well, although when dry a couple of dark spots could be seen but overall very pleased

I had a very nasty stain on my carpet, and Mike performed a miracle by removing it!

Just about everything has been done just a few things that could of been better. 1 clean the top of the cupboards. 2,Just a few finishing touches in the bathroom. On the plus side getting most of the marks out of the carpet was good. Overall the cleaners did a fantastic job. Worth the money

My carpets look like new, Hello Services did a great job, thank you.