Customer reviews for cleaning

Excellent service provided. I booked an end-of-tenancy clean with Hello Services and received my deposit back in full a week later. The agent was punctual, polite, and did a great job in my house. Would recommend and definitely use Hello Services again.

Great service from Sardar and colleague. They arrived on time, got straight to work and did a brilliant job with no fuss cleaning the bathroom and kitchen. I’d thoroughly recommend their services and would be very happy to use them again.

Fantastic service provided. The cleaning was very efficient and of high quality. They made sure I was satisfied prior to their departure. Good communication and very friendly, despite the challenging logistics upon entry to the flat due to heavy roadworks etc.

I booked a deep clean for my small 2 bed home after I had got behind on housework after an intense work project. There was an issue on start time but I was kept informed and reschedule worked ok. The quality of the cleaning was excellent and thorough and they cleaned areas I had struggled with. Overall I was delighted with the service which I felt was good value and efficient.

Amazing fast and efficient service. Text message to confirm, message to remind, phone call on arrival. She came with equipment- as with all firms depends who you get, for the carpet clean we got a nice lady who did the job.

I just had my house cleaned by Ingrid (LS12). Everything is now clean and sparkly, ready for getting photograph taken by the estate agent tomorrow. Very pleased with the service and will book in the oven cleaning again before we move!

The best decision I’ve ever made. Hello services did an absolutely amazing job cleaning one of my houses for rent. The tenants didn’t look after the place at all, and I was on a very tight schedule and had to get the house cleaned for the new arrivals, I heard about the work tidy shines have done for others and emailed them about the job straight away and they took care of everything in a very professional manor. Super happy with the result and I 100% recommend them to anyone wanting a clean! Thank you

We were stressed under so much pressure. We found hello Seevices end of of tenancy cleaning to be very reasonable price. Booked online and the cleaners did amazing job. They were 45 mins late but it’s sometimes expected.

Sardar came to the property and gave us full end of tenancy clean, spotless kitchen and bathroom. With all rooms and carpets cleared. No additional charges for extra bits they did, highly recommend ! Booked from housekeep

The Service Quality was really great. The Tenancy end service which we used was really great. Value of money & top quality outcome. The team members who arrived to clean the apartment were very polite & very professional. Highly recommended if you planning to clean your apartment 😊😊 Thank you guys for your service. Hope to see you next time if we need it again

A very professional service overall. Good customer service and engagement. An excellent professional carpet and oven cleaning service provided on the day. The team arrived on time and worked tirelessly. The oven looked like new.

Great service - we had a full deep clean of the house after building works and it was very good value for money plus easy to get a quote and make the booking. They also dealt with an issue that some flooring had been missed and sent someone back the next day free of charge to rectify so I was impressed with the customer experience.

Excellent service , I’ve used them twice recently and delighted with the results and the quality and professionalism of the service. Treated a particularly difficult 15 years stair carpet and it came up like new.

really easy to book, lovely local team that called me up on the day and were eager to get started, done to a really good standard, left the flat fresh and clean and smelling great

I booked an end of tenancy clean and the team of three cleaners were amazing. Nothing was too much for them and they worked extremely hard to transform the property into a sparkling, sweet smelling and welcoming home ready for the next family to move into. Can't recommend this company highly enough, it was a difficult job well done. Thank you Hello Services.

Huge thanks to the Sardar KT19 team! They did an absolutely fab job cleaning my flat. Everything is completely spotless and looking brand new. Highly recommend their services if you're looking for great cleaners!

Excellent job. Just moved house and they were very flexible with timings and priorities when it comes to cleaning. They made everything look like new, including the carpets, kitchen utilities and everything else.

Sadar arrived on time, was courteous and explained exactly what he was going to do. My very dirty oven looks good as new. Sadar left everything neat and clean afterwards. Very impressed

Sardar KT19 team did an amazing job on our end of tenancy clean. The flat was left in a better condition than how we found it. A fantastic job and highly recommended.

Wow! Wow! Wow! Lorraine and Simone were absolutely brilliant! Deep cleaned my house to a T! They both worked very hard and cleaned each area of the house to an very high standard. My house looks immaculate! Definitely recommend these two. Thank you so much for all your hard work and for making my home look so clean and lovely.

Booking was straightforward and courteous. I wasn’t there for the clean itself (it’s an empty flat I’m selling after a death) but using the lockbox as they were instructed seems to have gone smoothly. They sent me photos afterwards which looked great, the clean seems to have been thorough enough. The estate agents report that it’s made all the difference.

Ako was a great help! He assisted me with getting a sofa into a tiny hallway in my flat. I appreciated the help so much. He was very professional!

Sardar did an amazing job. Very friendly and professional. Did an amazing clean with the bathroom and carpet as well. Will definitely book again if we need.

Really professional and reliable team, they cleaned my house and did a brilliant job with my oven and fridge. Personally recommend them to everyone who needs cleaning

Iv had Ismael and Ali out today to do an end of tenancy clean for me and they were fantastic! I had cats in my property an I swear you would not even know any pets had been living there for the last year 😂 absolutely spotless. Would definitely recommend. Thank you so much !

Did a brilliant job, worked so hard and the place was spotless. Especially impressed with taps etc in bathroom for shining after having very bad limescale

They came to do a cleaning in my flat. The staff is very friendly and professional. My flat is spotless now thanks to them !

I booked Hello Services for an end of tenancy clean on March 3rd 2025. I was extremely impressed with Iasmina & Radu, they arrived at the booked time & I left them to it, they kindly gave me a call to confirm when they would finish so I could get back to them promptly. Not only was the whole house gleaming but it also smelled beautiful. They were friendly, professional people & I wouldn’t hesitate to recommend them to others.

we moved from our 4 bed house and when our tenancy was ended. the cleaning was upto the standard of the agency, thanks

Ismael and Ali cleaned the house at the end of tenancy. Although they arrived a bit later that scheduled (partly because of difficulty in finding the property) they worked efficiently and quickly and the house was ready in a 3 hours. They were a very friendly and amiable pair of workers.

The cleaner came and was so kind and friendly, she did a tremendous job tidying and cleaning my studio apartment for the ending of my tenancy. I was really nervous because it was really cheap but turns out it’s just a bargain. It also only took 1.5 hours and she called me 10 minutes before she was due to finish so I had time to get home. The only reason I’m taking one star off as I was informed the night before that she would have to come at 8am rather than 10am, luckily that worked out for me but could be a hassle for others. Thank you again!

I booked an end of tenancy clean with this company and they were fantastic. When Vicki arrived there was a bit of a disaster as typically there was no water! It had been turned off due to the property being vacant. She was extremely flexible and understanding and came back a few days later. She did a wonderful and thorough job, she was very friendly and responsive and I would have no hesitation in recommending her in the future.

Erik did a great job, came in the morning, by the afternoon the flat is ready to hand back to our landlord!

Erik was superb! Polite and friendly, arrived on time and did a great job (5 star rating for him). The only reason for 4 star and not 5 overall is for the carpet cleaning machine which is not really sufficient for heavy traffic areas, although Erik did his best.

Ako was really professional! End of tenancy cleaning the flat was super clean! Good money and really good service!

Ismael and Ali were wonderful, cleaning service is the best I ever had. They made it to a very clean house, every knook and cranny was clean. They were very polite and nice, Looking forward to them coming back again and again. Would highly recommend them.

Ismail and Ali we great. They did a really good job on an after builders cleaning. They left the apartment clean and smelling fresh. They always insisted that I inspect their work and raise any issues so they can rectify before they left. Great service.

I contacted Hello Services last Friday afternoon after being let down by estate agent organised pre cleaning of a rental property I was due to move into following my own house being flooded. I was immediately given an appt for the following morning! Joel & his team arrived at 9 as arranged & did a fantastic job. They were thorough, professional, friendly & most understanding of my situation. I would highly recommend them

Sadar and his wife did an excellent job of deep cleaning a one bedroom flat.

Ingrid LS12 did a great job cleaning my flat in record time Highly recommended!

Great service! On time, neat, reliable. Clean windows without any disturbance. Competitive price too!

Happy with the standard of cleaning although one or two windows were missed but they did them once it was pointed out. At £100 per hour, I felt it was a bit on the expensive side. Not sure whether I would use them again.

OMG this company is amazing! Thank you Hannah and Charlotte for helping me with my house cleaning. You both did an amazing job. You even went out of your way to help me to move my luggages. You're both angels xx

Erik was great. Sofa cleaned and appliances cleaned. All done satusfactorily. Thanks.

I had Erik and his team over for a property deep clean. He was very professional and did a great job. He communicated well and didn’t leave until I was happy with everything. It also helps that the booking process is very easy and clearly outlines what is and isn’t included. I needed the service urgently and managed to get booked in the very next morning. Would recommend.

Arrived late due to delays caused by clients at a previous job (it happens!) but this was clearly communicated and an accurate estimated time of arrival was provided, allowing me to get on with other things without waiting around for them. Very polite and friendly even when job was not as they were expecting (end of tenancy in a furnished apartment rather than unfurnished). I'd recommend them

Sardar and his team did fastastic job for cleaning the flat

Hello Services responded very quickly and provided a quotation in a matter of minutes. They handled my last minute booking swiftly and kept in touch with me throughout the process. I was impressed by the standard of cleaning provided by their team. They worked so hard and really cared about providing a good service. I would have no hesitation in using Hello Services again. MS.

Brilliant. What a brilliant job the ladies did on this my first time using a cleaning service for end of tenancy. The whole process was so easy and the cleaning was very very good. The staff were courteous and professional. If you’re considering using a cleaning service I would thoroughly recommend Hello Clean they do a brilliant job. Many thanks for your service.

(Newton Le Willows) Jahquann, John and Andrew came and cleaned my house, it took roughly 4 hours. I was very happy with the results and the guys were very pleasant to speak with as well.