Customer reviews for cleaning

Thank you for an excellent service Arrived on time, friendly and considerate Cleaned my 82 year old father in laws house from top to bottom and wow what a difference He can now come home from hospital after 6 weeks to a lovely warm and clean environment Definitely would recommend A+++ Thank you 😊

We were very pleased with quick efficient service received Cleaning quality was very good and saved us a lot of hassle in a stressful time Thank you very much for an excellent service 👍😀

Both the cleaners left a perfect finish until we were happy with it. Deep clean was excellent.

The cleaners arrived on time and did a very good job. They worked very hard. Unfortunately, they damaged a blind in the bedroom and left without telling me. Fortunately my son was able to repair the blind. If they had told me about the blind I would have given them a 10!

Exceptional standards. We arranged an end of tenancy clean and we were blown away by the standard to which the team cleaned our flat. It made us want to stay! So much cleaner than when we moved in! Highly recommend!!

Very efficient and professional. Landlord very happy with the result. Would use again and would definitely recommend their services.

The place was so clean, above what I expected, and the cleaners were super fast, super happy with the service and I’d definitely choose you guys again

The cleaners were excellent, they left the place spotless. I wouldn't hesitate to use them again!

I was very impressed with the way Hello dealt with my cleaning requirements from initial quote to actual clean. Mine was a last minute requirement which they were able to deal with although I couldn't be present on the day of the clean I was contacted on the morning to confirm what was required

Overall the service was ok. Had to have the cleaners back again and they dont have steaming apparatus which was needed for some of the tasks.

The cleaning team were efficient and thorough and overall did a good job. The missed out a few areas by accident but the rest they completed to a good standard. Arranging the service at such short notice with no fuss was also a great bonus and much appreciated in our circumstances. It would be helpful if you could notify the cleaning team that payment had been received so they didn't have to ask my mum for it again at the end.

The whole process has been very easy and the clean was excellent

My nephew had bought his 1st flat and excitedly we got the keys and stepped over the threshold only to find filth. Cat hair, waves and waves of it, tar from smoking, sticky dirty filth, grease, even cat hair in the fridge freezer! We did what we could but didnt scratch the surface. I found hello and was surprised at how easy it was to book a cleaning team. Our cleaning team made contact prior to the day, and when they arrived they were friendly, cheerful, and extremely hard working. They really know what they're doing and have a strong constitution! I would use them again, without a doubt.

Some spots where missed e.g mirror in bathroom not cleaned and water marks left on table. Cleaners where smoking and left cigarette butt in front garden. Apart from that very good clean would book again.

The two cleaners were hard working, polite, and cheerful. The booking method was easy and efficient.

Booked this team for a deep clean when moving into a new property. Reasonably priced. Good customer service. Good communication. They were punctual, professional and did a great job. Would recommend.

Great cleaning but 44 mins late and didn’t stay 4 hours

They did an amazing job ! I was so impressed and they have now made my new home smell and look amazing ! Ready for us to move in the next day ! Tina and her team were brilliant and ensured that every room was spotless and clean

Extremely efficient and great clean. Will use again

Punctual, efficient and a great clean.

Very pleased with the service. Polite, friendly, efficient and they ensured we got the full deposit back on the property.

The place looked great. The team did an amazing job. It was a bit dirty when we arrived but the team made it spotless. Very happy.

I have had my house & carpets cleaned recently in Kent by Justyna & Darek. They were both polite, lovely and made the whole experience very easy. My house looks absolutely amazing, they were so thorough and I couldn’t find a fault if I tried. Booking the job and receiving the quote was very easy! Couldn’t be happier !

I was very impressed with the cleaning service that Ludvik and his team gave. They were punctual, carried out an amazing job and I am super happy with my lovely clean house. Highly recommended .

The clean that was carried out yesterday morning was of a high standard. Every surface was cleaned thoroughly and is now ready for inspection. I am very confident that I will get all my deposit back. Highly recommended.

I actually did not see the finished house after cleaning, but wanted to feed back on how brilliant communication was prior to the job being arranged. Also, the cleaner Vlasta was in touch throughout the day and went above and beyond with our particular circumstances. I was extremely impressed! If her cleaning is anything like her work ethic - it is impeccable! This seems like a company with a lot of integrity. Will definitely use again and highly recommend

Everything was spotless and the clean was done in only 2 hours. Very professional. Would definitely recommend to someone else.

Cleaners arrived promptly and were very friendly. Listened to what I required and carried out the end of tenancy clean in very good time and extremely thoroughly. The staff were amazing and would highly recommend

Excellent service, easy to book, all done online, service itemised, friendly cleaning team who did an excellent job, thank you, have already recommended to a friend

Our cleaner was exceptional - very high standard of work and very pleasant to have in the house. She’s a gem!

I've never seen people work so hard the house is now spotless , the carpets and oven are cleaned it's amazing. Definitely good value for money .

I was very pleased with the cleaning of my flat it was a very professional job I will be using the company again Thank you

I used Hello Cleaning for my recent end-of-tenancy clean in Oxford. I found the quoting and booking process to be straightforward with good customer service and quick response time. The cleaning itself went well, was no fuss and done to a high standard. The check out with the real estate agent had no issued with the cleaning standard. Only one minor issue was the cleaners were about 20 minutes late on the day. Otherwise I would be happy to use them again.

Top class work from everyone who came to clean my flat. The floors are amazing, the bathrooms look brand new and the oven has never been so clean. Well worth the money. I strongly recommend.

The service provided by Hello Cleaning was easy to book, no fuss on the day, and high quality.

Brilliant service received, the cleaners arrived on time and arrived out all tasks to an excellent standard

Very good clean and quick very impressed quick to answer messages

Really great, spotless job!

Our flat looked brand new! I have not seen it look that clean since we originally moved in! Worth every penny! I would definitely recommend and will be using the services again.

Nicole and Marius did a fantastic job cleaning my flat. They were very professional and friendly and left it absolutely spotlessly clean. Very happy customer - thank you! 😃

Marius and Nicole and the team did an amazing job going above and beyond expectations. They deep cleaned our brand new home and made it totally ready to move in. Their attention to detail is what impressed us most as well as their personable and friendly and respectful nature. We are super chuffed!!!!!! Thank you so much Marius and Nicole!

Adriana visited my house for an end of tenancy clean. I honestly couldn’t be happier. The services, outcomes, quality and attention to detail surpassed my expectations. Topped off with the fact Adriana was very friendly and communicative. Would recommend and will use again.

There were a few issues in the morning where the cleaner rang saying they had no carpet cleaner and that wasn’t part of the service j had paid for. It was clearly part of the itemised invoice I had already paid so I am not sure where the confusion had arisen but it took a few different phone calls to resolve. I am told by the property management company that the end result was good.

This five star review is for Nicole and Marius who performed a miracle on the house that was left in a mess after the first cleaning team that was sent by Hello Services. We specifically booked end of builders clean which doesn’t mean a simple mop up, it requires extra effort and plenty of time. The first 2 guys were completely inadequate, didn’t have right tools and cleaning materials, and claimed they’ve done a good job. We complained to Hello Services about the standards and quality, and they sent us the team we wanted in the first place who turned everything around in 5 hours. Can’t thank Nicole and Marius enough and would only recommended them for any cleaning job! Thanks to Hello Services for rectifying the issues and responding positively.

The team were waiting for me, on time. They started straight away and have done a good job. The oven was really bad but now looks clean and usable. Many thanks.

Very high standard and completed in a very short time. I had just moved out of my flat and was dismayed to see the debris under things like my couch, etc., but this exceptional couple came in and cleaned the whole place in three hours leaving it looking immaculate - thank you!!!

Excellent clean. Very thorough and polite staff. Would recommend.

Fantastic and thorough clean. Nicole and Marius arrived on time with all the equipment needed for the deep clean. The flat looks stunning. This is the second time in a year we have used their services and both times it’s been fantastic. Really was a fantastic service from them and can’t recommend them enough

I had such a wonderful experience yesterday with some great people coming to do an end of tenancy clean. Nicole, Marius and their colleague turned up managed to clean the property from top to bottom in not only a timely manner but they made the place sparkle also. The were thoroughly professionals and incredibly friendly. Thank you

The wonderful cleaners who came went above and beyond and blew my expectations out of the water. The house was sparkling and perfect for the end of tenancy clean that we booked. Thank you to Nicole & Marius