Customer reviews for cleaning
Every review below was left by a real customer — on Trustpilot, on Google, or directly with our office after the job. We do not write, edit or shorten them, and Trustpilot and Google reviews link back to the original so you can check them yourself.
- Trustpilot 4.5· 3,100+ reviews
- Google 3.9· 1,429 reviews
- £1m public liability
- Licensed waste carrier CBDU300454
- Since 2019
4.85
average across 3,371 reviews for cleaning
- Trustpilot: 1,705
- Google: 528
- Left with us directly: 1,138
- Left on this site: 0
5 star2,877
4 star494
3 star0
2 star0
1 star0
All areasGreater London292Surrey76West Midlands69Scotland56Hertfordshire45West Yorkshire42Berkshire40Kent37Cambridgeshire31Greater Manchester31Essex22Wales22Hampshire20Oxfordshire19Bristol18Buckinghamshire17East Sussex17Nottinghamshire17Gloucestershire17Leicestershire13North Yorkshire12West Sussex10Wiltshire10Suffolk10South Yorkshire10Bedfordshire9Derbyshire9Merseyside9Tyne and Wear8Somerset8Lancashire7Northumberland7Northamptonshire7Dorset6Cheshire6Norfolk5Lincolnshire4Devon4County Durham3Shropshire2East Yorkshire1Herefordshire1Staffordshire1
These are the counties customers have named in their reviews so far — we work across the whole of the UK, so this list grows as new reviews come in.
3,371 reviews · page 43 of 68
★★★★★Trustpilot
Very friendly team (Salar's team), worked non-stop since they arrived and left things such as the oven and fridge spotless.
★★★★★Trustpilot
I recently booked an end of tenancy clean for a one bed flat with Hello Services and only have positive things to say! By inputting a few details on their website you’re promptly emailed a quote and can then go ahead and book a date/time that suits - all very simple and stress-free. The cleaners that arrived on the day were kind and clearly hard workers - the flat looked absolutely immaculate when they were done. And to top it all off, the landlord refunded the deposit in full! No doubt this is largely to do with the efforts of Hello Services.
★★★★★Trustpilot
I came across Hello Services whilst looking for someone to clean my house and wash the carpets. After answering various questions on the website, I received a quote the next day. I decided to go ahead and booked the job for Saturday. On Saturday afternoon, a young lady called Tina arrived an hour early after ringing me to check if this was ok. Her team consisted of family members, all of whom were very nice, polite and respectful. They were quick, efficient and did a fantastic job. I will not hesitate to use Hello Services again, and when I do I will request that they send Tina and her team.
★★★★★Trustpilot
I had to get the end of tenancy cleaning done for a 2 bed flat that was left in a really horrbile state by the outgoing tenants. I am so thanksful to Salar and his team who not only did a fantastic job (actually, better han even my own expectation) but also they were extremely polite. THANK YOU! Pranav
★★★★★Trustpilot
Help with cleaning after builders. Work done nicely but small area missed. But overall very satisfied with the work done
★★★★★Trustpilot
Salar and his team did a brilliant job for my end of tenancy cleaning. I felt like moving back into the house!! My landlord would be very very pleased. Will definitely be coming back. Many thanks Kofo
★★★★★Trustpilot
It was a good service from you guys!! Thanks Andy and Alina!!
★★★★★Trustpilot
Tina and her team came in for an end of tenancy cleaning, which was rescheduled from Thursday to Friday; didn't know what to expect, but wow I was amazed with the results. Her team was so polite and courteous, made the whole experience stress free and easy. Thank you Tina and Team, shame there isn't 6 stars. What a Service.
★★★★★Trustpilot
Really friendly, helpful and professional ladies. My end of tenancy flat clean is sparkling, it is a great job - thanks so much!
★★★★★Trustpilot
I booked my end of tenancy clean with Andy and Alina, Both were so good at what needed to be done- nothing was too much for them and they had no time limit to their cleaning services They left only when I was fully happy that my flat was cleaner then when i first moved in! Thank you!
★★★★★Trustpilot
Great job from Smit's team. The flat was totally dust filled before the 'after builders clean' and spotless after, thanks!
★★★★★Trustpilot
Hannah and her colleague deep cleaned my house which had been empty for 18 months. The communication was excellent, they were extremely professional and polite. I couldn't remember the last time my house had been so clean! Thank you Hannah and I would thoroughly recommend your services! 🙂
★★★★★Trustpilot
I booked a deep cleaning service and at the end the cleaner did a good job! I think a lot of the stress and back and forth could have been avoided if the cleaner got the correct job description for the first time, this is something the company could improve on, but I appreciate the effort of sending him back 3 times and finishing the service promised.
★★★★★Trustpilot
We had a team of 3 cleaners to clean our house before we moved ready for the next buyers. Their work was fantastic! It really was spotless and they were so fast. Thank you to Adriana and her team. There was an issue with the booking/quote-nothing to do with the cleaners themselves. I asked for 2 lounges and was given a price. When the quote came they just had one lounge. When I called to query it, the company wanted me to pay another £15, even though the error was theirs. I decided to clean that room myself as I thought that was a bit of a cheek.
★★★★★Trustpilot
Good communication, and did a great job with the end of tenancy cleaning. Managed to remove some really nasty stains in the carpet. Would recommend.
★★★★★Trustpilot
Cleaned the whole house really well. Mum and Dad had lived in it for 35 years but the Hello team made the carpets look virtually new and the ovens and fridge/freezer are now sparkling. I have no reservations about handing over the property to its new owners now.
★★★★★Trustpilot
So pleased with my one off deep cleaning service. Loredana and the team did an amazing job - the flat looks brand new again! Very efficient too. Will be recommending to all my friends and family
★★★★★Trustpilot
I contact to this company today to book a crib installer who fortunately gave me time for the afternoon . Which was the biggest advantage of the company and a person (Adam) who installed a very professional and clean crib to do this and I am completely satisfied with him.
★★★★★Google
Used the for our pre move in cleaning. The result was Great
★★★★★Trustpilot
Ridiculous situation where cleaners came from Southampton to Devon to clean bungalow. Apparently this situation arose as our local cleaners were unable to come but had supported the folk from Southampton in the past. Thank goodness for loyalty! After a 3.5 hour journey to get to me they did not stop for drinks or food a carried out a good clean in a friendly manner before the long drive home again. I take my hat off to these two cleaners who were determined not to let me down I’ve read other customer reports from people who were not happy with the service but personally my experience was good and I would recommend the company based on that experience. I received prompt compensation for cleaners coming a day late.
★★★★★Trustpilot
Booked online. Easy to arrange and turned up when they said they would. The house had a young man and two dogs living in it for the last 9 months and no cleaning had been done. I expected them to turn up and run away when they saw how bad it was but they didn’t. This house has been transformed and is spotless top to bottom. Well worth the money paid and would highly recommend.
★★★★★Verified customer
My landlord was very impressed with your service and would use you herself if necessary in the future.
★★★★★Google
we moved from our house and when our tenancy was ended. the cleaning was upto the standard of the agency and, also i used moving services was excellent they work so hard and friendly.
★★★★★Trustpilot
Iasmina did a fantastic job cleaning my apartment. I just purchased it and the vendors had left it in a terrible state. In two hours iasmina deep cleaned the bathroom kitchen bedroom and living room. I would highly recommend her to anyone considering using her service.
★★★★★Trustpilot
Booked online and I didn’t know what to expect, but Alex and Zelia and another person turned up on time. They made the place super clean, fresh and with an amazing scent. Great stuff, great job!
★★★★★Trustpilot
Iasmina has done an excellent job by doing an end of tenancy cleaning. Highly recommended!
★★★★★Trustpilot
5 cleaners turned up on time on a horrible rainy morning and cracked on with no fuss, leaving the house clean and fresh. We had horrific amounts of dog hair and thick dust as my brother suffers from mental health issues. They did a fantastic and sympathetic job making the home habitable again. V grateful.
★★★★★Trustpilot
An extremely well organised, efficient and conscientious team who thoroughly cleaned my many rugs and cleaned my two sofas so that all look as good as new. My home is now fresh and clean. Thank you, I will for sure be using your services again. Jill Fenton
★★★★★Trustpilot
Izabel is best cleaner ever. Always on time,goes beyond what needs to be done. Highly recommended.
★★★★★Verified customer
A well organised and hardworking team who made an excellent job of cleaning our rugs and upholstering our sofas. We are delighted with the result. Thank you.
★★★★★Verified customer
Very friendly and professional cleaners job well done.
★★★★★Trustpilot
Excellent cleaners and great result
★★★★★Verified customer
Great service, fast and efficient. End of tenancy cleaning took 4 hours and full deposit returned. Thank you Jose Dos Santos!
★★★★★Verified customer
The cleaning team were amazing. Quick and like ninjas making the place very clean. Two niggles - one was that they were late, and the other was that they bagged up literally everything that was left in the flat. It would have been good to have a brief chat before they did that as I have lost some important papers and things
★★★★★Verified customer
Everything was spotless and the landlord was very happy with how clean the flat was.
★★★★★Verified customer
Really friendly and polite cleaner who worked hard to complete all the jobs to a high standard. My house finally feels clean! Thank you.
★★★★★Verified customer
Good job but had to move the day of cleaning a day forward due to illness not something you can control but that’s the only reason for the point off.
★★★★★Trustpilot
Easy to book and use. Good quality cleaning and do the job as expected.
★★★★★Verified customer
Friendly and professional cleaner
★★★★★Verified customer
Very Good job extremely clean and very quick. Thank you Will recommend and certainly use again
★★★★★Verified customer
High quality cleaning. Very detailed and easy service to book and use.
★★★★★Trustpilot
Cleaners were on time, friendly and thorough! They did a fantastic job, and allowed me to check rooms as they were done to ensure there was nothing else that needed done. Great value for money would recommend.
★★★★★Verified customer
A few things were left uncleaned like the light fittings which I forgot to check when doing inspection. The one in the kitchen was very dirty and I had to clean it myself after they left. other than that was good service.
★★★★★Verified customer
Adriana and her crew did a fantastic end of tenancy cleaning job. Friendly professional and efficient
★★★★★Verified customer
Excellent work and very thorough. They got some very tough stains out of the carpets and I couldn’t be happier. Thanks very much!
★★★★★Verified customer
Quite and through in cleaning. Staff very helpful and friendly. Won't need to spring cleaning for a while.
★★★★★Verified customer
Amazing job- absolutely spotless. Thank you!
★★★★★Trustpilot
I discovered Hello services on line as hey provided deep cleaning services. The job was on behalf of my my brother who has limited mental capacity. Anna was assigned to the job. Although the flat was in a terrible state Anna did a marvellous job, not just transforming the place but also taking the time to build a relationship with my brother. I would totally recommend her. It wasn't just a job for her but she cares about individuals too.
★★★★★Trustpilot
Adriana and her crew did a fantastic end of tenancy cleaning job, friendly, professional efficient without compromising on quality. Hello Services were also great, easy to use and very competitive price. I will be using them again
★★★★★Trustpilot
Easy to book this service and lovely chaps who turned up. A few bits missed behind the bath and in the cupboards but nothing to complain about. Lovely job in the main areas e.g. oven, carpets, windows. Would use again at the next end of tenancy. This was a two bedroom house in Aldershot.
What our customers say across the UK
4.5 ★ from 3,131 Trustpilot reviews★★★★★Trustpilot
Really easy & straight forward website to get services booked in, with lots of choice for all cleaning required. Good communication from the customer services team. The two male cleaners were friendly and provided a professional and fantastic deep clean service. Outstanding result and the house looks pristine, the oven is so clean it looks… Read in full →
★★★★★Trustpilot
The team was very kind and respectful the whole cleaning and they did a wonderful job! They called and asked if they could come earlier because they finished their first job early, which was a nice surprise. When they arrived, they asked good questions and set expectations on what they were planning to clean. My… Read in full →
★★★★★Trustpilot
I am more than impressed with the deep clean move-in service I recieved from Bobby and team. They arrived early, worked so hard all day, did a really thorough clean and exceeded my expectations, which made our moving in experience even better! Bobby and co. We're so friendly and proud of the work they were… Read in full →
Read all 4,674 What our customers say across the UK →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
