Customer reviews for cleaning

They did a great job of the house before we moved in. Definitely would recommend them and great prices too in comparison to other places. The oven could have been a bit cleaner but all round excellent service! Thanks

very good cleaners was Vlasta manish

The ladies worked really hard, house never been so clean.

Very good standard of clean

Excellent work by Ana and her team. The flat was the cleanest it’s ever been. Even cleaner than when we first moved in. I will definitely be recommending to friends and using again!

Very happy with the cleaning service

The two cleaners were great, most helpful and did a great job .

Great service, flat is perfectly clean

Fantastic cleaners, they did everything and left the house beautifully clean. A big thank you to all of them. Thank you

The team were polite, efficient, extremely hard working and the cleaning results were excellent.

The team who cleaned my house were polite, hardworking, and did a really great job, leaving my house spotless. I would definitely recommend them to others and will be using the service again when I move house.

The cleaning team was great - on time, fabulous cleaning job. They called as they said they would and we could see they had worked extremely hard to clean our flat. No hesitation in recommending this service. Thank you!

I am extremely satisfy with the work done on "9A Napier Street S118HA", However my tenancy Agent have to review and I hope there will not be any major correction from them on cleaning. Ludvik and team were done good job, so I am putting 9 rating for their service. Just FYI, I am not comfortable on s23QX service which is my first cleaning service I took from you but second service at "9A Napier Street, S118HA" change my mind positively on Hello service Ltd and I am will recommend to other friends and colleagues

Really pleased with the clean done. 3 hard working ladies showed up to my house and gave it a good clean after building work that was much needed. The only negative was that they expected cash on completion of the job and I had already paid on card the day before so feel that should have been communicated to them in advance by Hello Services.

Cleaners were friendly and effective. They ensured they did a thorough cleaning job for my end of tenancy clean. House looked spotless when they had finished. Great value for money

Really easy to book. Quick response with a suitable date. Friendly and helpful by email and phone. A really thorough cleaning was done by friendly staff.

Very good service, they kept me up to date with changes during covid and the cleaners did a very good job

Great service from the cleaners. However, I was misquoted how the extrnal windows are counted, this was not explained, so I ended up paying more than originallly agreed.

The house smelt lovely and fresh and the cleaners were very professional.

Easy to book, change any details and pay. Great service overall. In terms of cleaners, the first guys change the time of the cleaning on the day before and didn't do a great job. While the second time (different guys) were on time, very friendly and did a great job.

They were very communicative about when they were arriving and when they were finishing. Did a great job of cleaning everything thoroughly, cost effective and were friendly. I would note that there was little consideration for covid protective measures - no masks, no distancing and hand shakes.

We were very pleased with quick efficient service received Cleaning quality was very good and saved us a lot of hassle in a stressful time Thank you very much for an excellent service 👍😀

Both the cleaners left a perfect finish until we were happy with it. Deep clean was excellent.

The cleaners arrived on time and did a very good job. They worked very hard. Unfortunately, they damaged a blind in the bedroom and left without telling me. Fortunately my son was able to repair the blind. If they had told me about the blind I would have given them a 10!

The place was so clean, above what I expected, and the cleaners were super fast, super happy with the service and I’d definitely choose you guys again

The cleaners were excellent, they left the place spotless. I wouldn't hesitate to use them again!

I was very impressed with the way Hello dealt with my cleaning requirements from initial quote to actual clean. Mine was a last minute requirement which they were able to deal with although I couldn't be present on the day of the clean I was contacted on the morning to confirm what was required

Overall the service was ok. Had to have the cleaners back again and they dont have steaming apparatus which was needed for some of the tasks.

The cleaning team were efficient and thorough and overall did a good job. The missed out a few areas by accident but the rest they completed to a good standard. Arranging the service at such short notice with no fuss was also a great bonus and much appreciated in our circumstances. It would be helpful if you could notify the cleaning team that payment had been received so they didn't have to ask my mum for it again at the end.

The whole process has been very easy and the clean was excellent

Some spots where missed e.g mirror in bathroom not cleaned and water marks left on table. Cleaners where smoking and left cigarette butt in front garden. Apart from that very good clean would book again.

The two cleaners were hard working, polite, and cheerful. The booking method was easy and efficient.

Great cleaning but 44 mins late and didn’t stay 4 hours

They did an amazing job ! I was so impressed and they have now made my new home smell and look amazing ! Ready for us to move in the next day ! Tina and her team were brilliant and ensured that every room was spotless and clean

Punctual, efficient and a great clean.

Very pleased with the service. Polite, friendly, efficient and they ensured we got the full deposit back on the property.

The place looked great. The team did an amazing job. It was a bit dirty when we arrived but the team made it spotless. Very happy.

Everything was spotless and the clean was done in only 2 hours. Very professional. Would definitely recommend to someone else.

Cleaners arrived promptly and were very friendly. Listened to what I required and carried out the end of tenancy clean in very good time and extremely thoroughly. The staff were amazing and would highly recommend

Excellent service, easy to book, all done online, service itemised, friendly cleaning team who did an excellent job, thank you, have already recommended to a friend

Our cleaner was exceptional - very high standard of work and very pleasant to have in the house. She’s a gem!

I've never seen people work so hard the house is now spotless , the carpets and oven are cleaned it's amazing. Definitely good value for money .

I was very pleased with the cleaning of my flat it was a very professional job I will be using the company again Thank you

The service provided by Hello Cleaning was easy to book, no fuss on the day, and high quality.

Brilliant service received, the cleaners arrived on time and arrived out all tasks to an excellent standard

Very good clean and quick very impressed quick to answer messages

Really great, spotless job!

Our flat looked brand new! I have not seen it look that clean since we originally moved in! Worth every penny! I would definitely recommend and will be using the services again.

There were a few issues in the morning where the cleaner rang saying they had no carpet cleaner and that wasn’t part of the service j had paid for. It was clearly part of the itemised invoice I had already paid so I am not sure where the confusion had arisen but it took a few different phone calls to resolve. I am told by the property management company that the end result was good.

The team were waiting for me, on time. They started straight away and have done a good job. The oven was really bad but now looks clean and usable. Many thanks.