Customer reviews for cleaning

Helpful cleaners, responsive, good pricing

Very impressed with level of cleaning

High standard of cleaning done by three polite and hardworking ladies led by Isabel. Also, must mention that the people in the office doing the booking ( Mariam, Tara) are very efficient and professional. Thank you!

The cleaners turned up on time and finished bang on when they said. The place was beautifully clean and they were all lovely.

Really friendly team, they did an excellent clean, very thorough!

Very impressed with the clean!

Fantastic service, everything was spotless.

Arrived punctually, work carried out to a high standard, letting agent satisfied

The service was excellent. I was able to get the cleaners in next working day. They were in constant communication with me and worked hard to make everything spotless in good time. Definitely recommend.

Maria and her team were excellent - the house was given a thoroughly deep clean before moving in. I was impressed with how much they got done in such a short time and were very thorough.

The cleaning team was efficient and fast. Very pleased with the result.

Cleaning was very good, cleaners polite and hard working. The arranged time of 0930 was not met; arrived c. 11.00 after a series of confusing telephone calls. Stated by the cleaners on Staff shortage. Phoning your central number was told somewhat abruptly that I had agreed the later arrival time with the cleaners, which was simply not correct - I had made no such agreement.

your staff worked for eight hours non stop, cleaning every surface, to the highest standard. The house no longer smells of cigarette smoke, the bathrooms are useable and your staff cleared up all their used cloths, bottles etc. In all a very good experience.

Great job. Came home to a fresh smelling, sparkling house!

On time, great cleaning job, will use again 1000%

Dennis was absolutely amazing, so professional and worked quickly and left the place sparkling. Would highly recommend there services and especially Dennis.

I couldn't give 10 due to lateness but otherwise perfect; friendly, kept me in the loop regarding progress, good job of cleaning 😊

This was a one - off intensive clean and I was really impressed by all aspects of this service. I found the company both friendly and professional to deal with and the four cleaners who arrived promptly -immediately getting down to work- did an excellent job. As promised they phoned me when near to finishing and I arrived back to find a house refreshed - shiny sparkling and spotless! I would be very happy to use you again.

Cleaning was very good but the time was postponed twice

We have used Hello Cleaning a number of times now and have been extremely happy with the service we've received each time. Both the quality of the work and the customer service has been excellent and we wouldn't hesitate to recommend Hello Cleaning to our friends and colleagues.

In terms of cleaning the flat, the cleaners did an amazing job. My flat was completely spotless after the clean (and quite dirty before they cleaned it). However, I'm giving 8/10 instead of 10/10 because they refused to wear masks, even when I was around and they weren't actually in the process of cleaning (I tried to get out of the flat as quickly as possible for that reason).

The cleaning crew we had took the state the house had been left in by our sellers in their stride. We're really professional, friendly and competent. The amount they achieved was phenomenonal.

The cleaner did a great job after a bit of a hectic start regarding parking.

Hello Services were very good at providing updates regarding their arrival time and progress, and we were incredibly impressed with the cleanliness of the property afterwards, particularly the shower and oven which weren't the cleanest! Thank you

Your team were friendly, knowledgeable and excellent at their job. They worked so hard to clean my property. Thank you

Cleaning was very good. Especially for the price they have. All others I've checked are much higher. The only confusion is that it was stated in the invoice they do exterior window cleaning, but in fact they do not unless you are on the ground floor. so better check beforehand.

Super efficient team, very speedy and thorough. Left my house very clean. I was impressed.

Overall the cleaning was very good. However units on the front of my breakfast bar area were not cleaned as they still had marks on them and the inside contained crumbs and sawdust. I was unsure if the sofas had been cleaned as they didn't smell of upholstery that had been washed and there were a few grim marks on the arms of the sofas. The kitchen cupboard doors felt sticky which was perhaps from the products used. Other than that we had no other issues.

Excellent customer service and the cleaning team were fabulous

Isabel and her team were really great. Very happy with the standard of cleaning

A couple of things weren't completely clean but overall did a good job.

Very easy to get a quote and add on services as needed. We booked for a tenancy end clean and the team were on time and did a very good job

The Incoming inventory was professionally carried out a couple of hours after the clean. The person undertaking it said that the clean was not perfect, mentioning specifically hairs under the plugs and some small pockets of dust. My son who inspected after the clean said he thought it looked OK but he will not have the beady eye of the professional. it may help if i quote verbatim from the inventory report:- "Professionally cleaned however some areas not fully such as some residual dust, hob in Kitchen, plugs in Bathroom and Shower Room" On the Admin side you score 10/10, so thank you -and the price is not unreasonable . I would recommend you to others, but you may wish to mention the Inventory report to your cleaners.

They got double booked unfortunately but the guy went out of his way to accommodate me, picked up my keys and did a fab job cleaning my old flat

They arrived early full of enthusiasm and wanting to know our needs. Our house has never been cleaner. The windows are shining and the oven is pristine. I can’t thank them enough it and will def organise a clean again

Very professional cleaners and a very good clean very happy with the service provided

Good cleaners, efficient and thorough

Good service, and thorough job. Both staff worked very hard, however the carpets were wet for the whole day although we were told they would dry in a few hours, the fridge/freezer was not cleaned. They did however clean additional parts and done a great job,

The cleaners were very good and helpful but the admin for the company was poor. They quoted us the wrong amount and then we’re not flexible at all when our plans had to change slightly.

Incredible cleaning. Super fast and efficient. Friendly and responsive too.

The cleaner was polite, professional and efficient.

Really professional, friendly, timely and thorough clean and very competitively priced too. We were very happy with our move in clean and would definitely use again.

Very good service and friendly cleaner

The service was great. My flat is clean and it makes moving back in easy. The people were nice and dealt with my Partner working from Home and my Cat too. We know the service is normally for vacant properties but they managed great. Only comment is it was A little expensive for a 1 bed apartment though.

Our landlord was really happy with the job and the staff that did the job were really friendly and professional. They kept us updated and stayed with us whilst we had a look to make sure we were satisfied. Would definitely recommend! Thank you!

All parts of the process were really efficient; from the communication in booking abs getting the quote, to the clean itself. We had 3 cleaners come in; they were quick, friendly, asked lots of questions to make sure I was happy and nothing was too difficult, e.g: : when I asked them to re hoover under the bed in the master bedroom. Thank e booked them because we wanted the carpets cleaned before our baby is born and were really pleased with the results. I would book them again and recommend them.

Great team who listened to instructions and left my flat looking so much better! Thank you so much for all your efforts, it was so lovely to come home to such a clean flat!

2 men turned up at the house who didn't look particularly clean and smart which I think doesn't reflect well on your company. Some kind of uniform would have been a better look. They cleaned the house to an acceptable standard although not sure I would call it a 'deep clean'. The one who appeared to be in charge was quite polite though and did let me know beforehand that they would be later than arranged due to traffic.

Did a very good job cleaning my house exactly as requested.

Both the booking and cleaning service were excellent. Even considering this, it is still pricey