Customer reviews for cleaning

Excellent job, the cleaners were on time and courteous and did exactly what was required.

The service was very professional and friendly. A brilliant clean done by the team. Thank you

Thorough cleaning to a very high standard. Extremely pleased with their work. Quick and reliable and would happily recommend to my friends.

The cleaning was very good but can be improved. The customer service was excellent to reassure me.

Very good. It was an end of tenancy clean and they left the house spotless.

Easy to book, good communication, and did an excellent, efficient and thorough job. My landlord thanked me for leaving the house so clean!

The cleaning undergone was to an excellent standard and the cleaners where extremely nice and professional. Despite there being confusion or issues causing the cleaners to arrive late I overall am very happy with the service.

Excellent clean. End of tenancy contract. Landord and tenants both happy. Thank you.

The booking was easy and I was greeted by friendly staff. The cleaners did a good job. Thank you.

The cleaners did a very good job and I'm more than satisfied with the cleaning and the professionalism of the workers. The customer service worker who spoke to me on the phone was not very helpful and was a very bad listener. Once I asked her my question, she told me that she couldn't understand what I was asking, and for that reason, I had to ask my question via email. I will recommend Hello Services, but I will advise your potential customers to avoid contacting you via telephone.

We have recently purchased our first home that was unfortunately left a bit grubby. We decided to get Hello services in as I had previously used them for an end of tenancy clean. They did not disappoint, Marius and Nicole came in and spent a solid 4.5 hours bringing the place back to a superb standard.

Team of cleaners very professional and efficient. Worked very hard throughout and I was really pleased with the clean.

The cleaning did match my expectation.

I think the cleaners were great, but you charged me 390 for 5 bedrooms and when I said only 2 bedrooms you only reduced the fee to 360.00. Otherwise I'm very pleased. Thank you

Unfortunately the ‘the lead’ cleaner was a little abrupt and unhelpful. They were booked in for 3 hours but only actually only stayed for 47 minutes. When I asked about this, even though the radiator wasn’t cleaned, I was told ‘this is the best we can do.’ I will not use this service again.

The cleaner was great and much cheaper than other quotes I received they did an excellent job. The website and main office is clunky and I was provided mixed messages about payment which made me question the validity of the site.

They did a thorough job and were flexible - rather than doing tasks that didn’t need doing ( although they were on the quote) they were willing to clean other things instead. They were polite, friendly and respectful.

The cleaning was very thorough and the house looks brand new.

Thought the cleaning service was very good. They arrived and did a deep hoover, cleaning all areas and were very efficient. My carpets were steam cleaned and are now back to looking new. Very impressed overall.

The cleaners did a great job and they were super lovely and professional. Thanks so much to them for doing a great job.

Very happy with the outcome of the cleaning! They were so professional and easy to talk with!

Fantastic cleaning, good value for money. The comms from the office need improvement

The house was in a really bad condition (elderly people who weren’t able to manage but wouldn’t accept any help!) and the cleaner did an excellent job. Thank you

Izabell and her team did an excellent job cleaning my flat ready to go up for sale. She even threw away rubbish I had left in the flat, and cleaned the shower door 3 times to get rid of the old soap scum and limescale. Very affordable for a full deep clean, including white goods, oven, and carpets. Thanks so much!

Main cleaner kept me informed of where she was on route, she and the rest of the team worked really hard without stopping for three hours and did the best job they could under the circumstances. Thank you very much Kate

Turned up late, but did a great job on the cleaning!

Good and neat cleaning. The only hiccup was that the kitchen blind was not pulled up properly which could have damaged them.

The team had a tough job, 3 years of grease and overall grubby tenants. But they did impeccably!! The house was spotless!! Really impressive job, well done!!

The cleaners were great, friendly and polite.

Excellent job throughout. Flat has never looked so clean and sparkly.

The cleaners were polite, professional and we appreciated that they took pictures before and after for proof of work

Very efficient and very good job the house was spotless. Very happy

Good comms, cleaner took lots of photos

Thorough job, hardworking cleaners. Professional attitude. Many thanks, we now have a clean house to move into. Would highly recommend.

The deep cleaning we had done was excellent! We were especially impressed by how clean and new looking the oven was. It was timely and the crew were all lovely. Highly recommended!

The team were fantastic - they did an amazing job at deep cleaning our new home and we were so impressed!

Fantastic clean, so thorough I couldn't believe how clean all the tiles were . House was gleaming! Great communication too Thanks

The cleaners were amazing! Patient, friendly, and the end result was great! Will definitely use again and recommend to others

Excellent service, very clean and very kind employee

The workers are super professional and nice. They have done an amazing job for the end of tenancy cleaning. I strongly recommend this service. And the price is also reasonable.

Even though the place was terrible before you came, the standard after the clean was very good, thank you

Excellent service. Very pleasant, efficient and professional team. My home, which had been neglected, is sparkling and clean. Will definitely use Hello again.

Good value for money, and very receptive cleaners to feedback.

Very thorough deep cleaning service completed efficiently and speedily.

Really great in depth clean and fast listened to all instructions will book again

The cleaners were in time and gave an excellent deep clean. They were friendly but professional.

Professional and quick turn around when I asked for a last minute end of tenancy clean (only 3 days notice)

The cleaning work that was carried out was amazing. Great communication straight from the start.

Brilliant cleaners who turned up on time and left our flat gleaming! Will use them again for sure.

The people that came to clean were lovely. Really thorough everything was sparkling. Very pleased with the works.