Customer reviews for cleaning

Excellent service. Really pleased with the results and cleaning was completed to a high quality.

Removed shoes so no dirt got on my carpet. Machine was carried out again so so dirt on my carpet. Excellent job.

Professional service, some diminish issues with steamer for carpets arriving, but overall very happy

Having moved into our first home together as a couple, i was disgusted with the state of the house left by the previous owner. As much as I tried, the cleaning was too much. I googled and found 'Hello Services Ltd'. Customer Service was excellent, I was kept informed and their website was excellent and easy to navigate. I told them about the house and the state the kitchen was left in by the previous owner. I could not great them on the day they arrived due to work so my husband met them at the house and they did an excellent job. At last I can enjoy my home. Hello Services Ltd staff gave my house the deep clean I requested and exceeded my expectation. The house smells so much better especially the kitchen as it previously had a wet dog stench left by the previous owner. I was so embarrassed by this as it was not my doing but the previous owners doing but Hello Service Ltd staff appeared unfazed which was what made the experience even better If anyone wants their house cleaned, contact Hello Services Lrd. They are professional, friendly, courteous and they will get the job to an excellent/high standard. My house is gleaming and for the first time since moving in a few days ago, I am loving the house Thank you so much Hello Services Ltd

Turned up on time and did a really good job of cleaning a very dusty and dirty house, very happy

Easy to book, workers were lovely & friendly, cleaning was done efficiently

Smile and Ali were both very friendly. They did an amazing job of my apartment, very thorough clean and done to perfection!

The two guys who cleaned my property were superb! Did a thorough job and were such lovely people too. They are a credit to your company and the gold standard of cleaning services

I am not at my house any more due to chronic ill health but a neighbour called me to say it looked- and smelt ! - amazing. However your staff left the upstairs windows fully open and she is not able to climb the stairs so I had several stressful phone calls last night to find someone able to go in. I think a more careful final check is needed.

Excellent service from cleaners sent

Very good cleaning. Company was happy to go back and redo some cleaning.

Able to get to the cleaning concerns in bathroom and cleanliness is still lasting!

Professional services for an end of tenancy clean. Booked mid week and was still able to get a Sunday booking

Chris and his colleague were excellent. Very thorough and great attention to detail. The left the house spotless. There were even areas that I thought were too soiled, but they managed to clean these.

The cleaning was done to a very good standard by Loqman and his team, who were hardworking and kind. They were very thorough and I would definitely use their services again. Initially I was apprehensive about payment upfront, but not anymore. The outcome was great

The cleaning was done to a very high standard staff were very polite and efficient and very professional. We are very satisfied with the standard of cleaning

A great service, a thorough end of tenancy clean at a reasonable price. Would definitely recommend and use again.

Nelson & helper were very pleasant & did a systematic & thorough clean down of my ex rental house, working way down & spending lots of time in each area. All major areas cleaned & looks like new. Great job & very neat/cleaned up at end.

Excellent end of tenancy clean done on my flat, we are really happy with the results.

I was truly satisfied with cleaning performed. Very professional with giving recommendations. Finished the job in 3.5hrs. I didn't have the cabinet emptied otherwise, they would have cleaning all empty cupboards as well.

I have high standards and the team met them all with their efficiency, professionalism, and conduct. Needless to say the place is spotless, and we could notice a huge difference – every surface, draw and floor was completely cleaned (unfurnished apartment ready to move in). The price was reasonable too so the only reason my rating is a 9, not a 10, is because Hello Services also work with contractors so, whilst it is a great indicator, you may not have the same experience as I did.

I used Hello Services Ltd for an end of Tenancy clean this weekend. The booking process was quick and easy via email. The Cleaners attended on time and did an excellent job including making sure the whole house looked as good as new. I was very satisfied with the service provided, would use again and can highly recommend as a reliable and professional company.

KINGA AND MAGDA WERE AMAZING! Friendly, on time and did an amazing job. My flat smelt great! I also like the booking interface - very user-friendly, and so were the staff on the phone, etc when I made changes with IZABELLE. This is my first time ever to work with professional cleaners. Perhaps not the last time! Thank you!

Fantastic! My kitchen oven looks amazing. Recommend.

Very good service, they ladies did a good job in cleaning the flat.

Good value for money and really impressed how you jumped on resolving my issues with the first clean. Thank yoh

Very pleased with the thorough cleaning which was done. Efficient and pleasant team.

Excellent deep clean very helpful and thorough would recommend

Excellent stuff by the team who came to clean my flat, thank you so much for the fantastic job you did!

The end of tenancy clean looks amazing flat looks amazing better than when I moved in

They did a brilliant job, they took all the carpet marks out and everything was spotless. Definately will be booking again. Thank you

They did really well… everything was clean and good Well impressed with services

I would recommend the cleaners as they were very good in what was a filthy house. The oven was especially dirt, .It was cleaned and now looks brand new.

House was left v v clean. Brilliant job!!!

Good service, efficient service. Disappointed that the cleaning if the cooker did not include cleaning of the hob plate. Would have thought the job would have been included since it was a total end of tenancy clean. Apart from that the cleaning was good.

Great service. Lovely 3 people who came and did a great job. Carpets steam cleaned. Oven and appliances cleaned up professionally and when we came in that professional clean look. Very happy. Price was good and competitive.

Did an excellent job of cleaning up a very grubby house.

I used you guys as a last minute end of tenancy clean. You were prompt, reasonably priced and thoroughly cleaned the entire apartment. I will recommend you guys in the future to other people or use your services again if I ever need them. Thanks for the great job you did. Mark

3 cleaners turned up and took just over 4 hours to clean a 5 year end of tenancy 3 bed property with carpets and oven done. They did a good job and I was very satisfied with the results. Only criticism is that the oven hob pan support stands were still quite greasy/dirty, otherwise I would have given 10/10.

The cleaners did a great job! Thank you

Cleaners (Smile & Ali) were friendly and helpful. Communication was good. Cleaning could have been more thorough as a few bits were missed eg. tops of picture frames, heated towel rail in bathroom dusty, splatters on walls not cleaned off & carpet under bed not vacuumed - but they willingly corrected these when they were pointed out.

I would certainly recommend your service to a friend if asked - I waa very satisfied with my own clean, especially the bathrooms and kitchen which were perfect. My only minor problem was that things were not put back in their places, but that was nothing to do with the actual clean. All in all it was a good experience and I would certainly use again if I needed to.

Hello Team, Thank you very much for all the support and impressive work. I am very happy to choose your team for my end-of-tenancy cleaning. Appreciate the support of your team. I have already referred your contact to my friends. I think one of them might have called you already. Thanks again for the wonderful service offered!!

1. Well designed website with clear comprehensive description of services provided + easy to confirm geographical coverage + plenty of info [Trustpilot, head office address, contact details] to check everything bona fide. 2. Phone call to book answered quickly [on 4th ring] by very helpful, positive agent. Easy to book from then on in. 3. Excellent email communications from confirmation of booking to reminder of appointment night before + on the day 4. Your cleaners arrived bang on the appointment time - were very pleasant + helpful, did an excellent job + cleaned up afterwards so place was spotless. What more could one ask for? SUGGESTION: Accepting you require payment in advance - sadly very understandable in these times - many people would find it a lot easier to pay either by phone or to a facility on your website rather than (a) make a separate trip to the bank ether to withdraw cash or effect a Bank Transfer. The trip is time consuming + costly + not always convenient. Also as I opted for the Bank Transfer method, I had to accept the cleaner who came taking a photograph of the receipt containing my name - bank account number - sort code - bank + branch details. Not everyone is happy handing out that kind of detail to complete strangers, however delightful. Otherwise I wish you every success with your wonderful business. Given the endless difficulties we face in the UK today in locating quality reliable tradespeople who turn up, do the work, and charge reasonable sums, yours is a brilliant facility which I am certain my wife and I will use many times again. Good luck, god bless, and have a happy, successful + prosperous New Year.

Efficient booking and saves time locating local cleaners. The flat was very dusty due to plastering works. Will use you again for one off cleans etc

The two cleaners did an excellent job.

Excellent service, very hard working cleaners did a fantastic job. Oven looks like new and house is now clean ready for new owners. Very pleased with service.

The team did a fantastic job cleaning the property and were very friendly, professional and conscientious.

Absolutely amazing. Booked a deep clean. It came itemised with a list of things they would clean, and I was able to customise it. The two cleaners worked really hard for a really long time and covered a lot. Everything they cleaned is sparkling, stubborn stains have been removed. I am amazed at how much they managed to do in a day. Absolutely brilliant, would book again.

The quality of the cleaning was superb and they were also very accommodating when we had to rush to move items out of other rooms whilst the cleaning was taking place due to being let down the previous day by a moving company.