Newham · E16 · Shelf installation
Shelf installation in Custom House, E16
Homes in Newham average 2.43 bedrooms, so storage has to go up the wall rather than out across the floor. In Custom House that shows up as sturdy bracketed runs, hallway storage shelving and anti-tip anchoring, often two rooms in one visit, fixed into reinforced concrete panel or slab.
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- Since 2019
- From £45 a shelf, fixed in writing before we arrive
- Most booked here: sturdy bracketed runs
- Deck access or one lift shared with the whole block, so we book a window rather than gamble
- London Borough of Newham permits, ULEZ and packaging removal already inside the price

The service, locally
Shelf installation in Custom House
Every run is set out from the room rather than the box: marked up, checked against the skirting and the window head, then laser-levelled before a single hole is drilled. Prices are per shelf and fixed in writing before we arrive.
Three or four shelves in one Custom House visit cost less than the same shelves booked separately, because you pay for one carry, one permit and one set-up rather than three.
- From, per shelf built
- £45From, per shelf built
- Custom House homes are flats
- 50%Custom House homes are flats
- Shelf types priced
- 16Shelf types priced
- Households in Custom House
- 3,330Households in Custom House
Instant estimate
Price your Custom House shelf build
How it works
How a Custom House shelf assembly visit works
- A written price per shelfPhotograph the wall, the room and any existing shelving coming down. We size the slot for Custom House, confirm the substrate and put the whole figure in writing the same working day.
- Getting into the E16 roomAccess is settled before the day: deck access or one lift shared with the whole block, so we book a window rather than gamble, with the London Borough of Newham permit arranged and paid for by us.
- Levelled to the room, then loadedDust sheets down, cables and pipes scanned, sDS drilling with dust extraction, scanned for rebar and conduit, resin or sleeve anchors, then SDS drilling with dust extraction, anchors seated to full depth and the room vacuumed before we leave.
- Get my price
Walls and fixings
What we are usually building in Custom House
Most likely here
council and housing-association blocks with dense concrete panels and consistent room sizes
- Most-booked shelving
- sturdy bracketed runs, hallway storage shelving and anti-tip anchoring, often two rooms in one visit
- Set-out constraint
- a compact room where shelving above door height buys back the floor a cupboard would take
- Getting the boards in
- deck access or one lift shared with the whole block, so we book a window rather than gamble
- The check that closes the visit
- SDS drilling with dust extraction, anchors seated to full depth and the room vacuumed before we leave
Custom House (Elizabeth line, DLR) is the nearest station and London Borough of Newham controls the kerb outside, so the permit is bought before the van leaves rather than argued about on the pavement.
3,330 households sit inside the ONS neighbourhood covering Custom House, and 50% of them are flats — which is why reinforced concrete panel or slab is the wall we expect to be fixing into around E16.
Homes in Newham average 2.43 bedrooms and 39% of households have dependent children, so sturdy bracketed runs, hallway storage shelving and anti-tip anchoring, often two rooms in one visit is the order we quote most here.
We carry plasterboard anchors, Corefix and Geefix through-fixings, resin capsules, frame fixings, toggles and long masonry bits, so the wall we find is the wall we can fix into. The fixings you actually need are itemised on the quote rather than sold as an unexplained extra.
Hello Services is an independent installation company. We are not affiliated with, endorsed by or connected to IKEA, String, Vitsœ, B&Q or any other shelving brand. Brand and range names are used only to describe the shelves we fit.
Per-shelf prices
Shelf installation prices in Custom House
| Shelf | From | To | Fitting time | What it covers |
|---|---|---|---|---|
| Bracketed shelf or timber shelf on railsLoad-tested, safe working load stated | £40 | £70 | 35 mins | Brackets pulled onto studs where they exist, rated cavity anchors where they do not |
| Heavy-duty shelf (books, records, tools)Load-tested, safe working load stated | £75 | £130 | 1 hr | Through-fixed or resin-anchored to a stated safe working load, then loaded in front of you |
| Floating shelf, single (up to 120cm)Load-tested, safe working load stated | £45 | £75 | 40 mins | Concealed bar brackets set into stud or masonry, laser-levelled, then loaded and re-checked |
| Flat-pack shelving unit built and anchoredLoad-tested, safe working load stated | £55 | £100 | 55 mins | Built square, backboard pinned properly, then anti-tip anchored into the wall behind it |
| Old shelving removed and made good | £40 | £75 | 45 mins | Shelves down, plugs pulled, holes filled twice and sanded flush so the wall takes paint straight away |
| Kitchen or utility shelf runLoad-tested, safe working load stated | £85 | £160 | 1 hr 30 mins | Set above worktop height off the units, tile courses respected, silicone-sealed where it meets splashback |
| Anti-tip anchoring, existing bookcaseLoad-tested, safe working load stated | £35 | £55 | 25 mins | Restraint straps or brackets fixed into structure — the five-minute job that stops a tipping accident |
| Media wall shelving with cable managementLoad-tested, safe working load stated | £180 | £420 | 4 hrs | Quoted on survey: shelf runs, TV bracket loads and concealed cabling planned as one wall |
Bracketed shelf or timber shelf on rails
£40 – £70
35 mins · load-tested
Brackets pulled onto studs where they exist, rated cavity anchors where they do not
Heavy-duty shelf (books, records, tools)
£75 – £130
1 hr · load-tested
Through-fixed or resin-anchored to a stated safe working load, then loaded in front of you
Floating shelf, single (up to 120cm)
£45 – £75
40 mins · load-tested
Concealed bar brackets set into stud or masonry, laser-levelled, then loaded and re-checked
Flat-pack shelving unit built and anchored
£55 – £100
55 mins · load-tested
Built square, backboard pinned properly, then anti-tip anchored into the wall behind it
Old shelving removed and made good
£40 – £75
45 mins
Shelves down, plugs pulled, holes filled twice and sanded flush so the wall takes paint straight away
Kitchen or utility shelf run
£85 – £160
1 hr 30 mins · load-tested
Set above worktop height off the units, tile courses respected, silicone-sealed where it meets splashback
Anti-tip anchoring, existing bookcase
£35 – £55
25 mins · load-tested
Restraint straps or brackets fixed into structure — the five-minute job that stops a tipping accident
Media wall shelving with cable management
£180 – £420
4 hrs · load-tested
Quoted on survey: shelf runs, TV bracket loads and concealed cabling planned as one wall
These are the 8 installations booked most often in Custom House E16, where the stock is council and housing-association blocks with dense concrete panels and consistent room sizes. All 16 shelf types we price are listed the same way, and the labour rate is identical in every London borough.
£45 minimum per visit. Prices include VAT, the van, the fixings, dust control and taking the packaging away. Nothing is added on the day without your written agreement first. Load ratings are quoted per pair of fixings, in shear, on the substrate we actually found — not the maker's laboratory figure. Books, tools and a full record collection are the loads we design for.
Why Hello Services
Why book shelf assembly in Custom House with us
Level to the room, not the ceiling
Laser set-out against the skirting, window head and the run beside it on the Custom House rounds, with 49% social-rented stock nearby — and 50% of Custom House homes being houses, because that is what the eye in a Custom House room actually compares it to.
Old shelving out, holes gone
Take-down, plugs pulled, filled twice and sanded flush in the same visit, instead of a wall of craters waiting for a decorator for Custom House (E16) addresses, with 50% of Custom House homes being houses.
Permits and access handled
For E16 bookings, london Borough of Newham permits, bay suspensions, concierge sign-in and goods-lift booking are arranged and paid for by us on Newham bookings, with 26% owner-occupation locally. Around Custom House (Elizabeth line, DLR) we allow for the parking and the walk-in before the slot is confirmed.
The local fault, avoided
A masonry bit burned out halfway into a concrete panel, leaving a shallow hole that never takes the full anchor — which is exactly what our final check is for on Newham bookings — and 24% of E16 homes being privately rented, with 49% social-rented stock nearby.
Rates and local costs
Fixed per shelf, or hourly, in Custom House
One shelf, fixed price
£45
from, per shelf
One shelf set out, scanned, drilled, fixed, levelled and load-tested, with the dust vacuumed as we go.
Hourly rate
£55
per hour, one-hour minimum
For mixed snag lists, salvaged timber and shelving that arrived without brackets or instructions.
Old shelving removed
£40
per run
Taken down, fixings pulled, holes filled and sanded flush ready for your decorator.
Full alcove day rate
£320
per fitter, per day
A pair of alcoves measured, cut, scribed and fitted in one visit, including the make-good.
- Parking and permits
- London Borough of Newham visitor permits and bay suspensions are arranged and paid for by us, so timber, brackets and the dust extractor are carried in once. Construction diversions, estate service roads and new blocks with booked lifts.
- Charging zones
- Newham sits outside the Congestion Charge zone and inside ULEZ. Our vans are ULEZ compliant and neither charge ever appears on a E16 invoice.
- What the wall is made of
- 50% of homes around Custom House are flats, so dot-and-dab, concrete panel and lath-and-plaster are common here — through-fixings are quoted from your photos before the slot, never discovered on the day.
Every wall is sounded and scanned for cables and pipes before a bit goes anywhere near it. Where a shelf lands on plasterboard we fix into the studs or use rated cavity anchors, never a plastic rawl plug taking a bookcase's worth of weight.
Scope
What is included in Custom House
Included in every visit
- A written set-out for the whole Custom House run: heights marked on the wall and agreed with you before any drilling starts
- Cable and pipe detection on each wall, then the right fixing for what we find — sds drilling with dust extraction, scanned for rebar and conduit, resin or sleeve anchors
- Containment while we work in your Custom House room: sheets down, extraction running, everything hoovered off before we pack the van
- Each run loaded and load-tested in front of you, with the safe working load written on the job sheet
- Parking sorted before the slot: London Borough of Newham permits and access sign-in are our job, not yours
- Cardboard, polystyrene, offcuts and the old brackets leave with us under our waste carrier licence
Not included — and why
- Buying the boards or brackets for you; we install your own and flag it in advance if the hardware will not carry what you plan to put on it
- Structural alterations: cutting into studs, moving a lintel or forming a new opening belongs to a builder
- Redecorating: we fill and sand the holes flush, but painting the wall afterwards is priced separately
- Electrical work behind a media wall beyond routing existing cables, which belongs to a registered electrician
- Cutting out shelving that has been plastered into a Custom House chimney breast — that is quoted as small works once we have seen it
Coverage
Shelf assembly around Custom House
Nearby areas we also cover
- Shelf installation in Royal DocksE16E16
- Shelf installation in Canning TownE16E16
- Shelf installation in North Woolwich and SilvertownE16E16
- Shelf installation in PlaistowE13E13
- Shelf installation in West Ham and PlaistowE13E13
- Shelf installation in Upton ParkE13E13
- Shelf installation in BecktonE6E6
- Shelf installation in East HamE6E6
Guides
Read before you book
How long does shelf installation take?
Honest fitting times per shelf type, and the four things that turn an hour into an afternoon.
12 min read
How much weight can a shelf hold?
What each wall type really holds, which fixing gets you there, and how to load a shelf without pulling it off.
13 min read
Alcove shelving in London homes: a practical guide
Why no alcove is square, how the boards are scribed, and what a proper alcove set costs and takes.
14 min read
Working out a slot for Custom House? Start with how long shelf installation takes, check how much weight a shelf can hold before you load a run, and read the alcove shelving guide if a chimney breast is where the storage has to go.
Wider coverage: Newham shelf assembly · shelf assembly across London · shelf assembly prices and what is included
Related services
Other work we do in Custom House
Flat-pack assembly in Custom House
Billy bookcases and Kallax units built square and anchored on the same visit as the shelves.
Bed assembly in Custom House
Frames, ottomans and bunks built in the room while the bedroom shelving goes up.
Handyman in Custom House
TV brackets, blinds, mirrors and the rest of the E16 wall-fixing snag list.
Old shelving and furniture removed
Stripped-out shelving and cabinets taken away under our waste carrier licence.
About the area
Custom House in context
Custom House in Newham, by Custom House station and Victoria Dock and Custom House (Elizabeth line, DLR). 3,330 households, 50% flats, 24% privately rented; walls typically reinforced concrete panel or slab.
Where Custom House sits in our coverage
Custom House (E16) is one of the neighbourhoods on our shelf assembly in Newham page, which sits under shelf assembly across London. Same-week crews working this postcode also cover shelf assembly in Royal Docks E16 (under ½ mile), shelf assembly in Canning Town E16 (under ½ mile), shelf assembly in Plaistow E13 (1.2 miles), shelf assembly in West Ham and Plaistow E13 (1.2 miles) and shelf assembly in Beckton E6 (1.5 miles). If your address sits on the boundary, book the closest page — the price and the crew are the same. For every trade we run at this postcode, see all services in Custom House E16.
Most booked alongside this in Custom House E16
Custom House E16 at a glance
- 3,330
- Households
- 50%
- Homes that are flats
- 24%
- Privately rented
- 9,552
- Residents
- 32.9
- Median age
- 2.4
- Average bedrooms
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood Custom House (E02000749) — the published geography that covers Custom House, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL).
Questions
Custom House E16 shelf assembly questions
Per shelf, fixed before we arrive: a single floating shelf from £45, a set of three from £95, a heavy-duty run from £75, alcove shelving from £190 and anti-tip anchoring from £35 around Custom House (Elizabeth line, DLR) — and 50% of homes here being flats, with 26% one-person households here. Hourly work, for mixed snag lists and salvaged timber, is £55 an hour in E16 with a one-hour minimum in Custom House, with Newham parking rules in play.
A single floating shelf takes about forty minutes including set-out and load testing on the Custom House rounds. A set of three is around ninety minutes, an alcove pair three and a half hours on Newham bookings, with 24% of E16 homes being privately rented, and a full-height chimney-breast pair most of a day. Several shelves in one E16 visit are quicker per shelf than separate call-outs on the streets near Custom House station and Victoria Dock.
It depends on the wall, not the shelf. Around Custom House we usually find reinforced concrete panel or slab for Custom House (E16) addresses — and this being a short walk from Custom House (Elizabeth line, DLR), with Newham parking rules in play, which gives the highest ratings we fit, limited by the shelf rather than the wall. We state the safe working load in writing when the run is finished on the streets near Custom House station and Victoria Dock — and 50% of Custom House homes being houses, with 50% of homes here being flats, and we load it in front of you rather than asking you to trust the packaging.
For E16 bookings, reinforced concrete panel or slab. SDS drilling with dust extraction, scanned for rebar and conduit, resin or sleeve anchors A masonry bit burned out halfway into a concrete panel, leaving a shallow hole that never takes the full anchor — which is exactly what our set-out and fixing choice is designed to avoid on Newham bookings — and 26% one-person households here, with 50% of homes here being flats. Around Custom House (Elizabeth line, DLR) we allow for the parking and the walk-in before the slot is confirmed.
Dust sheets go down, the drill runs on extraction in Custom House, with this being a short walk from Custom House (Elizabeth line, DLR), and the room is vacuumed before we leave. On reinforced concrete panel or slab we drill slowly and clear the flute rather than forcing the bit for Custom House (E16) addresses, with 26% owner-occupation locally, which keeps the dust in the extractor and the plaster on the wall.
Yes, and in the same visit. The old run comes off, the plugs come out, the holes are filled in two passes and sanded flush ready for paint on Newham bookings, with Custom House station and Victoria Dock a few streets away. The scrap leaves with us under our waste carrier licence on the streets near Custom House station and Victoria Dock.
Yes — the laser is set from the room in this 50% flats neighbourhood. A compact room where shelving above door height buys back the floor a cupboard would take on Newham bookings, with 49% social-rented stock nearby — and 26% owner-occupation locally, so the set-out is agreed on the wall in pencil before anything is drilled. A compact room where shelving above door height buys back the floor a cupboard would take — so the set-out is done against the features your eye actually compares the shelf to on the Custom House rounds — and Newham parking rules in play, with 50% of Custom House homes being houses.
We keep same-day and evening slots for E16 handovers and flat-pack deliveries; otherwise expect a slot inside two to three working days in Custom House, with 50% of homes here being flats. Construction diversions, estate service roads and new blocks with booked lifts around Custom House (Elizabeth line, DLR). Permits with London Borough of Newham are on us in this 50% flats neighbourhood, with 50% of Custom House homes being houses, and quoting takes one photo and a few hours.
Construction diversions, estate service roads and new blocks with booked lifts for Custom House (E16) addresses. That is our problem, not yours: London Borough of Newham visitor permits and bay suspensions are booked and paid for by us and are already inside the quoted price on the streets near Custom House station and Victoria Dock, with this being London Borough of Newham territory, and the vans are ULEZ compliant. If Custom House (Elizabeth line, DLR) is your only realistic loading point we plan the carry around it around Custom House (Elizabeth line, DLR), with 26% one-person households here.
The same fault, repeatedly: a masonry bit burned out halfway into a concrete panel, leaving a shallow hole that never takes the full anchor around Custom House (Elizabeth line, DLR), with this being London Borough of Newham territory. It comes from treating reinforced concrete panel or slab as if it were solid masonry in this 50% flats neighbourhood. SDS drilling with dust extraction, scanned for rebar and conduit, resin or sleeve anchors We sound and scan the wall first, name the fixing on the quote for Custom House (E16) addresses, with 3,330 households on this patch — and Custom House station and Victoria Dock a few streets away, then load-test the finished run and write the safe working load down.
Constantly — 50% of Custom House homes are houses around Custom House (Elizabeth line, DLR), with this being a short walk from Custom House (Elizabeth line, DLR), and almost none of their chimney breasts are square. Each shelf is templated to its own alcove and scribed rather than cut to one measurement, carried on a concealed batten frame on E16 jobs — and 50% of homes here being flats, with 24% of E16 homes being privately rented, then levelled across the room so both sides read as a single run.
Source: ONS Census 2021, borough totals via Nomis (table TS008, TS041, TS007A, TS044, TS054, TS003). Figures describe the whole borough, the smallest area ONS publishes every one of these tables for.
Book shelf assembly in Custom House E16
Send the shelf model or a photo of the boxes for a fixed written price the same working day. The carry, permits and taking the packaging away are already in the figure.
Reviews for shelf installation across the UK
4.5 ★ from 3,131 Trustpilot reviewsSulltan is the best handyman in London. He is very reliable and professional. I highly recommend.
The initial lack of communication from the team that arrived to clean the property was a bit unnerving. We booked an end of tenancy clean and were concerned that the lack of response meant the booking would be cancelled but thankfully after getting in touch with corporate, they confirmed the team had arrived and would… Read in full →
Sulltan is the best handyman in London , Highly recommend ......
Read all 31 shelf installation reviews →
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