Census 2021 puts West Ham and Plaistow at 3,460 households with a median age of 32.6. The mainly Victorian stock is social-housing-led, which is why 45% houses and 55% flats need different handling in E13.
Private renting sits at 30% and owner-occupation at 29%; the first group books pathway jet washing at short notice, the second plans it.
West Ham and Plaistow substrates run to precast concrete panels and dense blockwork; locally that also means often with surface conduit — with 40% social-rented stock locally, block access is agreed with the estate office first. Nothing is drilled until the wall has been sounded, because in E13, drilling blind into a panel with reinforcement or a buried cable behind it — and with 25% one-person households in West Ham and Plaistow, one adult is usually the only pair of hands on site is the mistake that costs a E13 customer twice.
Two streets can behave very differently in West Ham and Plaistow: terraced streets and the memory of the Boleyn Ground, with fast links in every direction. The quote reflects the street the job is actually on. West Ham and Plaistow is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it.
On access, narrow terraced streets with permit bays; the A13 approach is a red route — one reason one technician for a private path; two where a communal walkway has to stay open to residents while the work is done, so one can manage access while the other washes. Fitters travelling in use West Ham (Jubilee, District, DLR, c2c).
