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Wandsworth · SW15 · Hoarder clean-up

Hoarder clean-up in Roehampton, SW15

We clear and clean homes in Roehampton for people living with hoarding disorder, for families supporting someone they love in this 75% flats neighbourhood, with 75% of homes here being flats — and 25% of Roehampton homes being houses, and for the housing officers, occupational therapists and social workers who refer to us. The approach is the same for all three: consent first, pace second, speed last on Wandsworth bookings.

  • £1m public liability
  • Basic DBS-checked teams
  • Since 2019
SW15
  • Free, no-obligation survey — in person or by video call, whichever is easier
  • Fixed written price from £450 — £350 minimum attended visit
  • Nothing leaves the home without your agreement, item by item
  • Unmarked vehicles and no company name at the door, at no extra cost
Hello Services crew clearing and cleaning a heavily cluttered room during a hoarder clean-up job — hoarder clean-up support in Roehampton, SW15

How it works

Hoarder clean-up in Roehampton in three steps

Three steps, start to finish — a free survey, a fixed written price, then a consent-led clean-up in Roehampton SW15 at the pace the resident sets.
  1. Step 1: Talk to us, free and private

    Tell us what the home is like today. No photographs, no judgement, no sales call.

    Same-day reply, seven days a week

  2. Step 2: Free survey, fixed written price

    In person or by video call we rate each room on the Clutter Image Rating scale, check escape routes and risks, then send one written plan and one fixed price.

    No obligation, nothing added later

  3. Step 3: Consent-led clean-up and hand-back

    We work at your pace, item by item, escape routes first, then deep clean and sanitise and hand over waste transfer notes and donation receipts.

    Discreet, unmarked vehicles on request

The service, locally

How a clear-out runs in Roehampton SW15

The Alton Estate's modernist slabs beside Richmond Park's Roehampton Gate in Roehampton. Alton Estate towers and slab blocks, university halls and 1930s semis around East Putney (District). That stock is why most SW15 jobs turn on getting volume down a communal staircase without disturbing the rest of the building, often against a tenancy date on the streets near The Alton Estate and Richmond Park — and this being a short walk from East Putney (District), with The Alton Estate and Richmond Park a few streets away. Slab blocks with limited lifts, long walkway carries and steep estate approaches for Roehampton (SW15) addresses. The nearest fixed point we work from is East Putney (District), a short run from The Alton Estate and Richmond Park on the Roehampton rounds, with this being London Borough of Wandsworth territory.

1 and a dwelling split of 69% flats to 31% houses for Roehampton (SW15) addresses. Around Roehampton that translates into period conversions and rented flats with narrow shared stairs on the streets near The Alton Estate and Richmond Park — and 75% of homes here being flats, with 25% of SW15 homes being privately rented, where the honest answer is usually a staged plan with early starts and a small, quiet team.

What we most often meet here: period conversions and rented flats with narrow shared stairs. The usual challenge is getting volume down a communal staircase without disturbing the rest of the building, often against a tenancy date. The route that tends to work is a staged plan with early starts and a small, quiet team. Access and parking: Slab blocks with limited lifts, long walkway carries and steep estate approaches.

Fixed price from
£450Fixed price from
Roehampton homes are flats
75%Roehampton homes are flats
Socially rented in Roehampton
40%Socially rented in Roehampton
Households in Roehampton
9,539Households in Roehampton

How we work

Consent first, always the rules we do not bend

Hoarding disorder is a recognised mental health condition, listed in the World Health Organization's ICD-11 (6B24) and in the DSM-5. It is not a lifestyle choice, a cleaning failure or a character flaw, and we do not write about it as though it were.
  • Consent decides everything

  • We work at your pace

  • Discretion as standard

  • Trained, checked, insured

Each of these is written out in full — what we do, and what we will never do — on the London hoarder clean-up hub.

Five routes

The person decides the route not the price list

Five routes, one decision: how much of the home is affected and how much of it the resident wants to lead. In SW15 the route chosen most often is a staged plan with early starts and a small, quiet team, but nothing is fixed until after the survey.

Supported sorting

Best for: Staying in control, and homes where sentimental value does most of the work.

Staged programme

Best for: Moderate to high Clutter Image Rating homes, or anyone overwhelmed by a single-day attempt before.

Single-session clear

Best for: Deadline work — a tenancy ending, a completion date or an enforcement notice.

Safeguarding-led clearance

Best for: Blocked escape routes, enforcement notices or a tenancy at risk.

Recovery clean and sanitise

Best for: Handing a property back, or the point where a home needs to feel like a home again.

How each route runs day to day is set out on the London hoarder clean-up hub.

Why Hello Services

What working with us in Roehampton actually looks like

Your decisions, every time

A sorting station goes up before anything moves on the streets near The Alton Estate and Richmond Park, with 25% of SW15 homes being privately rented, and the four trays — keep, donate, recycle, undecided — are yours to fill. In Roehampton as everywhere, an item you are unsure about goes to the undecided tray, not to the van on SW15 jobs, with The Alton Estate and Richmond Park a few streets away.

Honest about the pace

We will tell you at the survey whether Roehampton job is realistically one day or five for Roehampton (SW15) addresses — and 75% of homes here being flats, with 25% of SW15 homes being privately rented, and we will say so even when the slower answer is the cheaper one. A staged plan with early starts and a small, quiet team is what usually works here on the streets near The Alton Estate and Richmond Park, with this being a short walk from East Putney (District).

Discretion is the default

Unmarked vehicles on request, plain clothing, no company name called out at the door for Roehampton (SW15) addresses, with 40% social-rented stock nearby, and early or weekend starts at no surcharge. Neighbours in Wandsworth do not need to know anything at all on the Roehampton rounds.

Fixed prices

Hoarder clean-up prices in Roehampton SW15

Priced per job, fixed in writing after a free survey. Parking, permits, ULEZ, PPE, licensed disposal and the final clean are already inside the figure.
  • Single room reset

    £450 – £850

    One room sorted with you, agreed items removed, then cleaned and sanitised back to daily use..

  • Kitchen or bathroom recovery

    £520 – £980

    The two rooms that most affect health — food handled discreetly, appliances and sanitary ware cleared and sanitised..

  • One-bedroom flat, staged

    £900 – £1800

    A whole flat room by room across two or three visits, nothing removed without agreement..

  • Two or three-bedroom home

    £1800 – £3600

    The most common London job: living space first, then bedrooms, then storage..

  • Four-bedroom-plus house

    £3600 – £8500

    Larger homes including lofts, cellars and garages, run as a phased programme..

  • Bereavement or probate clearance

    £950 – £3200

    A full property handled gently, with paperwork, photographs and personal effects set aside for the family first..

  • Deep clean and sanitising only

    £380 – £1400

    For homes already sorted: deep clean, anti-microbial treatment and odour neutralisation..

  • Supported sorting day rate

    £420 – £620

    Two trained operatives working alongside you for a full day, at whatever pace the day allows..

Prices include VAT, with a £350 minimum on any attended visit. Every quote is fixed in writing after a free survey and does not change on the day unless you ask for more.

Landlords, housing associations, insurers, attorneys under an LPA and adult social care can all be invoiced directly, with the survey, risk assessment and photographic file supplied.

Extras and local costs

What can change the price in Roehampton SW15

Everything below is priced up front at the survey. Nothing is added on the day unless you ask us to do more.
  • Licensed disposal

    £180

    per Luton load

    Transfer notes for every load, sorted for reuse and recycling first..

  • Donation runs

    Included

    included

    Usable goods delivered to a charity you choose, with the receipt handed back..

  • Confidential paper destruction

    £45

    per sack

    Cross-shredded under a certificate of destruction..

Access and carry
Slab blocks with limited lifts, long walkway carries and steep estate approaches. Carry distance and stair flights change the number of operatives we send, and both are counted at the survey.
Permits and charges
Wandsworth sits outside the Congestion Charge zone and inside ULEZ, and our vehicles are compliant. London Borough of Wandsworth permits and bay suspensions are arranged and paid for by us.
Housing stock
Alton Estate towers and slab blocks, university halls and 1930s semis. With 69% of Wandsworth homes being flats, lift access often decides whether a job is two days or three.
Disposal volume
The single biggest variable, estimated at the survey from the Clutter Image Rating — we would rather over-estimate and refund than surprise you.

Scope

What is included in Roehampton and what honestly is not

Every Roehampton SW15 booking includes the list on the left at no extra cost. The list on the right is work we will not sell as a clean-up, because it would not be honest.

Included in every job

  • A free, no-obligation survey — in person or by video call — and a fixed written quote before anything is booked.
  • A written risk assessment covering escape routes, fire loading, floor loading and biological risk.
  • DBS-checked operatives trained in trauma-informed practice and infection control.
  • A four-tray sorting station and item-by-item consent throughout the visit.
  • Documents, photographs, jewellery, cash and keys set aside for you to review, never disposed of on a judgement call.
  • Licensed waste carriage with transfer notes, donation runs to a charity you choose, and parking, permits and ULEZ inside the quoted figure.

Not included — and why

Structural repair, pest treatment, asbestos removal and a few other jobs sit outside a clean-up. Each exclusion, and the reason for it, is listed on the hoarder clean-up service page.

A shared standard

The Clutter Image Rating and the safety checks behind every plan

We rate every room on the published Clutter Image Rating scale at the survey, so the quote for a Roehampton home rests on a shared standard rather than anyone's opinion.
  • Band 1–3 · Low

    Usually a one-day sort and deep clean, often with the resident working alongside the team.

  • Band 4–6 · Moderate

    Commonly two to four visits with a sorting station and a written plan agreed first.

  • Band 7–9 · High

    A staged programme with a written risk assessment, PPE throughout and other agencies usually involved.

Safety checks on every survey

Four checks run on every SW15 survey before a plan is written, and clearing a route out is always the first task on site.

  • Escape routes: every exit checked, and clearing a route out is always the first task on site.
  • Fire and structural loading: stored material near heaters, meters and consumer units, plus upper-floor and loft loading, reported in writing.
  • Biological risk: food waste, animal waste and sharps identified and handled under the correct waste stream.
  • Pests and utilities: any evidence logged and treatment recommended first, with gas, water and electrical access points cleared.

About the area

Roehampton in context

The Alton Estate's modernist slabs beside Richmond Park's Roehampton Gate around East Putney (District). The nearest station is East Putney (District), with 40% social-rented stock nearby, and The Alton Estate and Richmond Park is the landmark most people use to place it on SW15 jobs.

Alton Estate towers and slab blocks, university halls and 1930s semis on this side of Wandsworth. 1, 44% owner-occupied and 69% of dwellings flats. Homes in SW15 that need this service are mostly period conversions and rented flats with narrow shared stairs around East Putney (District), with this being a short walk from East Putney (District).

Teams working Roehampton also cover Putney, Barnes, Southfields on the Roehampton rounds, with 31% one-person households here, so a job that runs long here does not lose its slot. Slab blocks with limited lifts, long walkway carries and steep estate approaches on Wandsworth bookings.

Where Roehampton sits in our coverage

Everything we fit in Roehampton is booked through our hoarder clean-up in Wandsworth page, which sits under hoarder clean-up across London. Nearest pages to this one, in travel order: hoarder clean-up in Putney SW15 (under ½ mile), hoarder clean-up in Barnes SW13 (1.5 miles), hoarder clean-up in Southfields SW18 (1.6 miles), hoarder clean-up in Wandsworth Town SW18 (1.6 miles) and hoarder clean-up in Earlsfield SW18 (1.6 miles). If your address sits on the boundary, book the closest page — the price and the crew are the same. For every trade we run at this postcode, see all services in Roehampton.

Most booked alongside this in Roehampton

Area
Roehampton, Wandsworth, South London
Postcodes
SW15
Nearest station
East Putney (District)
Landmark
The Alton Estate and Richmond Park
Housing stock
Alton Estate towers and slab blocks, university halls and 1930s semis.
Roehampton (ONS Census 2021)
25,980 residents · 9,539 households · 75% flats · 40% social rented
Council and charges
London Borough of Wandsworth. Wandsworth sits outside the Congestion Charge zone and inside ULEZ, and our vehicles are compliant.
First step
Free survey in SW15, in person or by video call

Questions

Roehampton SW15 hoarder clean-up questions, answered

Slab blocks with limited lifts, long walkway carries and steep estate approaches on Wandsworth bookings. We survey the carry route before quoting, arrange and pay for any London Borough of Wandsworth permit or bay suspension on the Roehampton rounds, with The Alton Estate and Richmond Park a few streets away — and 9,539 households on this patch, and where a lift or loading bay has to be booked we do that in advance so a visit never stalls waiting for building management. Wandsworth sits outside the Congestion Charge zone and inside ULEZ for Roehampton (SW15) addresses, and our vehicles are compliant.

Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhoods Roehampton North East, Roehampton North West, Roehampton South & Putney Vale (E02000935, E02000938, E02000945) — the published geography that covers Roehampton, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL).

Talk to us about Roehampton SW15

A free survey, a written plan and one fixed price — £350 minimum attended visit, and nothing removed without your agreement. Call 020 3633 4555 or ask for a quote online.

Cleaning reviews from Greater London customers

★★★★★Trustpilot
This was my second job for Hello services and I was delighted to have Adam and Sultan back again. I had furniture assembly and clearance work to be done, and again it was done very professionally to a very high standard, and with absolute politeness at all times. They did an excellent job yet again… Read in full →
Sarah · · View on Trustpilot
★★★★★Google
Great service - Ricardo and Rueben were absolutely fantastic, arrived on time, did a thorough job cleaning the entire flat leaving it immaculate, would highly recommend!
Neel Bhatt, Greater London · · View on Google
★★★★★Hello Services
They followed their job order well, and true to their promise of a quick but quality deep-clean of the flat. I will definitely recommend this company, and specifically Cosmina to be their cleaner.
Christoper S., Greater London ·

Browse Cleaning reviews from Greater London customers

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