Islington · EC1V · Hoarder clean-up
Hoarder clean-up in Old Street, EC1V
If you are reading this for someone else, you have probably already had the difficult conversation once in Old Street, with 39% one-person households here. Our work in Old Street starts where that conversation left off: a free survey, no judgement at the door on Islington bookings, with 4,949 households on this patch, and a written plan you can slow down or stop at any point.
- £1m public liability
- Basic DBS-checked teams
- Since 2019
- Free, no-obligation survey — in person or by video call, whichever is easier
- Fixed written price from £450 — £350 minimum attended visit
- Nothing leaves the home without your agreement, item by item
- Unmarked vehicles and no company name at the door, at no extra cost
How it works
Hoarder clean-up in Old Street in three steps
Step 1: Talk to us, free and private
Tell us what the home is like today. No photographs, no judgement, no sales call.
Same-day reply, seven days a week
Step 2: Free survey, fixed written price
In person or by video call we rate each room on the Clutter Image Rating scale, check escape routes and risks, then send one written plan and one fixed price.
No obligation, nothing added later
Step 3: Consent-led clean-up and hand-back
We work at your pace, item by item, escape routes first, then deep clean and sanitise and hand over waste transfer notes and donation receipts.
Discreet, unmarked vehicles on request
The service, locally
How a clear-out runs in Old Street EC1V
The roundabout district — offices, new towers and older estates side by side on the streets near Old Street roundabout and Bunhill Fields. New apartment towers, converted workshops and 1960s estates around City Road across EC1V. That stock is why most EC1V jobs turn on keeping a tenancy safe — blocked communal routes and fire loading are what bring most of these jobs to us on this side of Islington — and this being a short walk from Old Street (Northern line), with 52% social-rented stock nearby. Red route on City Road, booked loading bays and concierge-managed towers on EC1V jobs. The nearest fixed point we work from is Old Street (Northern line), a short run from Old Street roundabout and Bunhill Fields in this 98% flats neighbourhood, with 52% social-rented stock nearby.
Islington has 96,496 households on the 2021 Census, a median age of 33 and a dwelling split of 84% flats to 16% houses for Old Street (EC1V) addresses, with Old Street roundabout and Bunhill Fields a few streets away. Around Old Street that translates into flats where a housing officer or support worker is often already involved — and 39% one-person households here, with 2% of Old Street homes being houses, where the honest answer is usually a safeguarding-led programme run alongside the housing team on the Old Street rounds, with a written report back.
What we most often meet here: flats where a housing officer or support worker is often already involved. The usual challenge is keeping a tenancy safe — blocked communal routes and fire loading are what bring most of these jobs to us. The route that tends to work is a safeguarding-led programme run alongside the housing team, with a written report back. Access and parking: Red route on City Road, booked loading bays and concierge-managed towers.
- Fixed price from
- £450Fixed price from
- Old Street homes are flats
- 98%Old Street homes are flats
- Socially rented in Old Street
- 52%Socially rented in Old Street
- Households in Old Street
- 4,949Households in Old Street
How we work
Consent first, always the rules we do not bend
Consent decides everything
We work at your pace
Discretion as standard
Trained, checked, insured
Each of these is written out in full — what we do, and what we will never do — on the London hoarder clean-up hub.
Why Hello Services
What working with us in Old Street actually looks like
Your decisions, every time
A sorting station goes up before anything moves for Old Street (EC1V) addresses, with 28% of EC1V homes being privately rented, and the four trays — keep, donate, recycle, undecided — are yours to fill. In Old Street as everywhere, an item you are unsure about goes to the undecided tray, not to the van on the streets near Old Street roundabout and Bunhill Fields, with this being a short walk from Old Street (Northern line).
Honest about the pace
We will tell you at the survey whether Old Street job is realistically one day or five on the streets near Old Street roundabout and Bunhill Fields — and Old Street roundabout and Bunhill Fields a few streets away, with 28% of EC1V homes being privately rented, and we will say so even when the slower answer is the cheaper one. A safeguarding-led programme run alongside the housing team on EC1V jobs, with Old Street roundabout and Bunhill Fields a few streets away, with a written report back is what usually works here.
Discretion is the default
Unmarked vehicles on request, plain clothing, no company name called out at the door on EC1V jobs, with 98% of homes here being flats, and early or weekend starts at no surcharge. Neighbours in Islington do not need to know anything at all around Old Street (Northern line).
Five routes
The person decides the route not the price list
Supported sorting
Best for: Staying in control, and homes where sentimental value does most of the work.
Staged programme
Best for: Moderate to high Clutter Image Rating homes, or anyone overwhelmed by a single-day attempt before.
Single-session clear
Best for: Deadline work — a tenancy ending, a completion date or an enforcement notice.
Safeguarding-led clearance
Best for: Blocked escape routes, enforcement notices or a tenancy at risk.
Recovery clean and sanitise
Best for: Handing a property back, or the point where a home needs to feel like a home again.
How each route runs day to day is set out on the London hoarder clean-up hub.
Fixed prices
Hoarder clean-up prices in Old Street EC1V
Single room reset
£450 – £850
One room sorted with you, agreed items removed, then cleaned and sanitised back to daily use..
Kitchen or bathroom recovery
£520 – £980
The two rooms that most affect health — food handled discreetly, appliances and sanitary ware cleared and sanitised..
One-bedroom flat, staged
£900 – £1800
A whole flat room by room across two or three visits, nothing removed without agreement..
Two or three-bedroom home
£1800 – £3600
The most common London job: living space first, then bedrooms, then storage..
Four-bedroom-plus house
£3600 – £8500
Larger homes including lofts, cellars and garages, run as a phased programme..
Bereavement or probate clearance
£950 – £3200
A full property handled gently, with paperwork, photographs and personal effects set aside for the family first..
Deep clean and sanitising only
£380 – £1400
For homes already sorted: deep clean, anti-microbial treatment and odour neutralisation..
Supported sorting day rate
£420 – £620
Two trained operatives working alongside you for a full day, at whatever pace the day allows..
Prices include VAT, with a £350 minimum on any attended visit. Every quote is fixed in writing after a free survey and does not change on the day unless you ask for more.
Landlords, housing associations, insurers, attorneys under an LPA and adult social care can all be invoiced directly, with the survey, risk assessment and photographic file supplied.
Extras and local costs
What can change the price in Old Street EC1V
Licensed disposal
£180per Luton load
Transfer notes for every load, sorted for reuse and recycling first..
Donation runs
Includedincluded
Usable goods delivered to a charity you choose, with the receipt handed back..
Confidential paper destruction
£45per sack
Cross-shredded under a certificate of destruction..
- Access and carry
- Red route on City Road, booked loading bays and concierge-managed towers. Carry distance and stair flights change the number of operatives we send, and both are counted at the survey.
- Permits and charges
- Part of Islington sits inside the Congestion Charge zone and all of it is inside ULEZ — both are inside the quoted price. London Borough of Islington permits and bay suspensions are arranged and paid for by us.
- Housing stock
- New apartment towers, converted workshops and 1960s estates around City Road. With 84% of Islington homes being flats, lift access often decides whether a job is two days or three.
- Disposal volume
- The single biggest variable, estimated at the survey from the Clutter Image Rating — we would rather over-estimate and refund than surprise you.
Scope
What is included in Old Street and what honestly is not
Included in every job
- A free, no-obligation survey — in person or by video call — and a fixed written quote before anything is booked.
- A written risk assessment covering escape routes, fire loading, floor loading and biological risk.
- DBS-checked operatives trained in trauma-informed practice and infection control.
- A four-tray sorting station and item-by-item consent throughout the visit.
- Documents, photographs, jewellery, cash and keys set aside for you to review, never disposed of on a judgement call.
- Licensed waste carriage with transfer notes, donation runs to a charity you choose, and parking, permits and ULEZ inside the quoted figure.
Not included — and why
Structural repair, pest treatment, asbestos removal and a few other jobs sit outside a clean-up. Each exclusion, and the reason for it, is listed on the hoarder clean-up service page.
A shared standard
The Clutter Image Rating and the safety checks behind every plan
Band 1–3 · Low
Usually a one-day sort and deep clean, often with the resident working alongside the team.
Band 4–6 · Moderate
Commonly two to four visits with a sorting station and a written plan agreed first.
Band 7–9 · High
A staged programme with a written risk assessment, PPE throughout and other agencies usually involved.
Safety checks on every survey
Four checks run on every EC1V survey before a plan is written, and clearing a route out is always the first task on site.
- Escape routes: every exit checked, and clearing a route out is always the first task on site.
- Fire and structural loading: stored material near heaters, meters and consumer units, plus upper-floor and loft loading, reported in writing.
- Biological risk: food waste, animal waste and sharps identified and handled under the correct waste stream.
- Pests and utilities: any evidence logged and treatment recommended first, with gas, water and electrical access points cleared.
Coverage
Hoarder clean-up around Old Street EC1V
Old Street (EC1V) sits in Islington — our crews cover the whole EC1V district and the streets bordering it.
Nearby areas we also support
- Hoarder clean-up in FarringdonEC1 · 0.4 miles · City of LondonEC1
- Hoarder clean-up in ClerkenwellEC1 · 0.4 miles · City of LondonEC1
- Hoarder clean-up in ClerkenwellEC1R · 0.5 milesEC1R
- Hoarder clean-up in SmithfieldEC1A · 0.5 miles · City of LondonEC1A
- Hoarder clean-up in BarbicanEC2 · 0.6 miles · City of LondonEC2
- Hoarder clean-up in MoorgateEC2 · 0.6 miles · City of LondonEC2
- Hoarder clean-up in HoxtonN1 · 0.8 miles · HackneyN1
- Hoarder clean-up in ShoreditchE1 · 1.8 miles · HackneyE1
Related services
Other cleaning we run in Old Street EC1V
Appliance and oven cleaning
Ovens, hobs and fridges in Old Street deep cleaned or dip-tank restored once the kitchen is reachable again.
Jet washing
Paths, yards and side returns around EC1V pressure washed after the clearance vehicles have gone.
Pre-sale cleaning
If the Old Street property is going on the market after the clear-out, this is the presentation clean before photography.
One-off deep cleaning
Once a Old Street home is sorted, this is the clean that finishes it — kitchen, bathroom, floors and every surface, in one visit.
Carpet cleaning
Carpets under long-standing storage usually recover better than people expect. Cleaned in EC1V while the team is already there.
End of tenancy cleaning
Where a EC1V tenancy is ending, this is the standard an inventory clerk measures against, done after the clear-out.
Regular domestic cleaning
A fortnightly visit in Old Street is often what keeps a recovered home recovered. Same team, same faces, no re-introduction each time.
After builders cleaning
If repairs follow the clear-out in Old Street, the dust that comes with them is a separate job and we treat it as one.
Office cleaning
Commercial premises and communal areas around Old Street on a scheduled contract, out of hours.
About the area
Old Street in context
The roundabout district — offices, new towers and older estates side by side for Old Street (EC1V) addresses. The nearest station is Old Street (Northern line) on the streets near Old Street roundabout and Bunhill Fields, with 98% of homes here being flats, and Old Street roundabout and Bunhill Fields is the landmark most people use to place it.
New apartment towers, converted workshops and 1960s estates around City Road on EC1V jobs. On ONS Census 2021 borough figures Islington holds 96,496 households with a median age of 33, 28% owner-occupied and 84% of dwellings flats on the Old Street rounds, with this being a short walk from Old Street (Northern line). Homes in EC1V that need this service are mostly flats where a housing officer or support worker is often already involved on Islington bookings, with 28% of EC1V homes being privately rented.
Teams working Old Street also cover Shoreditch, Hoxton in this 98% flats neighbourhood, with this being a short walk from Old Street (Northern line), so a job that runs long here does not lose its slot. Red route on City Road, booked loading bays and concierge-managed towers on Islington bookings.
Where Old Street sits in our coverage
Old Street sits inside the coverage published on our hoarder clean-up in Islington page, which sits under hoarder clean-up across London. Same-week crews working this postcode also cover hoarder clean-up in Clerkenwell EC1 (0.4 miles), hoarder clean-up in Farringdon EC1 (0.4 miles), hoarder clean-up in Barbican EC2 (0.6 miles), hoarder clean-up in Moorgate EC2 (0.6 miles) and hoarder clean-up in Liverpool Street EC2 (0.6 miles). If your address sits on the boundary, book the closest page — the price and the crew are the same. For every trade we run at this postcode, see all services in Old Street.
Most booked alongside this in Old Street
- Area
- Old Street, Islington, Central London
- Postcodes
- EC1V
- Nearest station
- Old Street (Northern line)
- Landmark
- Old Street roundabout and Bunhill Fields
- Housing stock
- New apartment towers, converted workshops and 1960s estates around City Road.
- Old Street (ONS Census 2021)
- 10,675 residents · 4,949 households · 98% flats · 52% social rented
- Council and charges
- London Borough of Islington. Part of Islington sits inside the Congestion Charge zone and all of it is inside ULEZ — both are inside the quoted price.
- First step
- Free survey in EC1V, in person or by video call
Questions
Old Street EC1V hoarder clean-up questions, answered
Red route on City Road, booked loading bays and concierge-managed towers in this 98% flats neighbourhood. We survey the carry route before quoting, arrange and pay for any London Borough of Islington permit or bay suspension for Old Street (EC1V) addresses — and this being a short walk from Old Street (Northern line), with Islington parking rules in play, and where a lift or loading bay has to be booked we do that in advance so a visit never stalls waiting for building management. Part of Islington sits inside the Congestion Charge zone and all of it is inside ULEZ — both are inside the quoted price in Old Street, with 39% one-person households here.
No. Every item or category is agreed with you before it leaves the property on the Old Street rounds — and a median age of 32 in this neighbourhood, with Islington parking rules in play, and anything you are unsure about goes into the undecided tray rather than the van. Documents, photographs, jewellery, cash and keys are always set aside on a table for you to review on EC1V jobs, with 98% of homes here being flats. If you change your mind halfway through the day, we stop around Old Street (Northern line).
New apartment towers, converted workshops and 1960s estates around City Road on the streets near Old Street roundabout and Bunhill Fields. Across Islington, 84% of homes are flats and 40% are socially rented on the 2021 Census for Old Street (EC1V) addresses — and this being a short walk from Old Street (Northern line), with this being London Borough of Islington territory, so most of what we see around Old Street is flats where a housing officer or support worker is often already involved. The route that usually works is a safeguarding-led programme run alongside the housing team on the Old Street rounds, with 39% one-person households here, with a written report back.
Not from us. Vehicles can be unmarked, uniforms can be covered, nobody announces a company name on the doorstep for Old Street (EC1V) addresses, with 98% of homes here being flats — and 52% social-rented stock nearby, and we will start early or work at a weekend at no extra cost if that is quieter. In shared buildings we use the service entrance and lift where there is one in this 98% flats neighbourhood, with 4,949 households on this patch, and we keep landings clear as we go.
Regularly. We take referrals from housing officers, adult social care, environmental health, occupational therapists and community mental health teams across Islington, work to their risk assessment where they have one in this 98% flats neighbourhood — and 98% of homes here being flats, with 52% social-rented stock nearby, and send a written report and photographic file back afterwards. We can invoice the referring body directly. Near Old Street roundabout and Bunhill Fields that usually means an earlier start so the van can be unloaded once.
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood Old Street & St Luke's (E02000576) — the published geography that covers Old Street, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL).
Talk to us about Old Street EC1V
A free survey, a written plan and one fixed price — £350 minimum attended visit, and nothing removed without your agreement. Call 020 3633 4555 or ask for a quote online.
Cleaning reviews from Greater London customers
This was my second job for Hello services and I was delighted to have Adam and Sultan back again. I had furniture assembly and clearance work to be done, and again it was done very professionally to a very high standard, and with absolute politeness at all times. They did an excellent job yet again… Read in full →
The service and results were very good. We gave them a probably harder job than others for a small apartment deep clean that was still cluttered by the many belongings of the person living in it. They took to the job well, worked hard over many hours and produced very acceptable results. The only issue… Read in full →
They did a thorough job and were flexible - rather than doing tasks that didn’t need doing ( although they were on the quote) they were willing to clean other things instead. They were polite, friendly and respectful.
Browse Cleaning reviews from Greater London customers →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.