Hackney · E2 · Hoarder clean-up
Hoarder clean-up in Haggerston, E2
We clear and clean homes in Haggerston for people living with hoarding disorder, for families supporting someone they love on this side of Hackney — and 51% social-rented stock nearby, with Hackney parking rules in play, and for the housing officers, occupational therapists and social workers who refer to us. The approach is the same for all three: consent first, pace second, speed last in this 89% flats neighbourhood.
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- £5m public liability
- Licensed waste carrier CBDU300454
- Since 2019
- Free, no-obligation survey — in person or by video call, whichever is easier
- Fixed written price from £450 — £350 minimum attended visit
- Nothing leaves the home without your agreement, item by item
- Unmarked vehicles and no company name at the door, at no extra cost
How it works
Hoarder clean-up in Haggerston in three steps
Step 1: Talk to us, free and private
Tell us what the home is like today. No photographs, no judgement, no sales call.
Same-day reply, seven days a week
Step 2: Free survey, fixed written price
In person or by video call we rate each room on the Clutter Image Rating scale, check escape routes and risks, then send one written plan and one fixed price.
No obligation, nothing added later
Step 3: Consent-led clean-up and hand-back
We work at your pace, item by item, escape routes first, then deep clean and sanitise and hand over waste transfer notes and donation receipts.
Discreet, unmarked vehicles on request
The service, locally
Hoarder clean-up in Haggerston E2
Victorian terraces, canal-side new-build and 1960s estate blocks. That stock is why most E2 jobs turn on keeping a tenancy safe — blocked communal routes and fire loading are what bring most of these jobs to us on Hackney bookings — and 10,083 households on this patch, with 11% of Haggerston homes being houses. Canal bridges limit access, permit bays throughout and estate lifts needing booking on the streets near Regent's Canal at Haggerston Park.
4. In Haggerston that mix means the homes we are called to are mostly flats where a housing officer or support worker is often already involved on this side of Hackney, and the route that usually works is a safeguarding-led programme run alongside the housing team, with a median age of 33 in this neighbourhood, with a written report back.
What we most often meet here: flats where a housing officer or support worker is often already involved. The usual challenge is keeping a tenancy safe — blocked communal routes and fire loading are what bring most of these jobs to us. The route that tends to work is a safeguarding-led programme run alongside the housing team, with a written report back. Access and parking: Canal bridges limit access, permit bays throughout and estate lifts needing booking.
- Fixed price from
- £450Fixed price from
- Haggerston homes are flats
- 89%Haggerston homes are flats
- Socially rented in Haggerston
- 51%Socially rented in Haggerston
- Households in Haggerston
- 10,083Households in Haggerston
How we work
Consent first, always the rules we do not bend
Consent decides everything
Nothing leaves the property unless the person who lives there has agreed to it, item by item or category by category. Change your mind about a box at eleven o'clock and that box stays.
We work at your pace
Some homes suit a single full day; many do not, and a staged plan across several visits gets further with less distress. We say which is realistic at the survey.
Discretion as standard
Unmarked vehicles on request, plain clothing, no company name at the doorstep, and no photographs beyond those needed for insurance or a landlord file, with written permission.
Trained, checked, insured
DBS-checked teams trained in trauma-informed practice and infection control, full public liability cover, and licensed waste carriage with transfer notes issued to you.
Five routes
The person decides the route not the price list
Supported sorting
You sit at the sorting station and make every decision; the team fetches, holds up, bags and carries across four trays — keep, donate, recycle, undecided.
Best for: Staying in control, and homes where sentimental value does most of the work.
Staged programme
The home is split into zones in a written order, and each visit finishes a zone completely so there is a usable room before the next one starts.
Best for: Moderate to high Clutter Image Rating homes, or anyone overwhelmed by a single-day attempt before.
Single-session clear
A larger team completes the property in one continuous programme, with a family member or advocate holding decisions where needed.
Best for: Deadline work — a tenancy ending, a completion date or an enforcement notice.
Safeguarding-led clearance
Run jointly with the referring professional against their risk assessment and objectives, with our written report back afterwards.
Best for: Blocked escape routes, enforcement notices or a tenancy at risk.
Recovery clean and sanitise
After sorting: deep clean, anti-microbial treatment, carpets cleaned and odour dealt with at source.
Best for: Handing a property back, or the point where a home needs to feel like a home again.
Why Hello Services
What working with us in Haggerston actually looks like
Your decisions, every time
A sorting station goes up before anything moves on this side of Hackney, with a median age of 33 in this neighbourhood, and the four trays — keep, donate, recycle, undecided — are yours to fill. In Haggerston as everywhere, an item you are unsure about goes to the undecided tray, not to the van across E2, with this being London Borough of Hackney territory.
Honest about the pace
We will tell you at the survey whether Haggerston job is realistically one day or five on the Haggerston rounds, with 33% one-person households here — and 10,083 households on this patch, and we will say so even when the slower answer is the cheaper one. A safeguarding-led programme run alongside the housing team on E2 jobs, with Hackney parking rules in play, with a written report back is what usually works here.
Discretion is the default
For E2 bookings, unmarked vehicles on request, plain clothing, no company name called out at the door on Hackney bookings, with a median age of 33 in this neighbourhood, and early or weekend starts at no surcharge. Neighbours in Hackney do not need to know anything at all in this 89% flats neighbourhood. Around Haggerston (Overground) we allow for the parking and the walk-in before the slot is confirmed.
Safety assessed, not assumed
Escape routes, fire loading, floor loading and biological risk are checked and written down before the first box moves on this side of Hackney, with Hackney parking rules in play. Clearing a route out of the property is always the first task on site on E2 jobs.
Licensed, insured, accountable
DBS-checked and trauma-informed teams, full public liability and treatment-risk cover, licensed waste carriage with transfer notes, donation receipts back in your hand on this side of Hackney, with 89% of homes here being flats — and 27% of E2 homes being privately rented, and London Borough of Hackney permits arranged and paid for by us.
Fixed prices
Hoarder clean-up prices in Haggerston E2
Single room reset
£450 – £850
1 day, 2 operatives
One room sorted with you, agreed items removed, then cleaned and sanitised back to daily use.
Kitchen or bathroom recovery
£520 – £980
1 day, 2 operatives
The two rooms that most affect health — food handled discreetly, appliances and sanitary ware cleared and sanitised.
One-bedroom flat, staged
£900 – £1800
2–3 days
A whole flat room by room across two or three visits, nothing removed without agreement.
Two or three-bedroom home
£1800 – £3600
3–6 days
The most common London job: living space first, then bedrooms, then storage.
Four-bedroom-plus house
£3600 – £8500
6–12 days
Larger homes including lofts, cellars and garages, run as a phased programme.
Bereavement or probate clearance
£950 – £3200
2–5 days
A full property handled gently, with paperwork, photographs and personal effects set aside for the family first.
Deep clean and sanitising only
£380 – £1400
0.5–2 days
For homes already sorted: deep clean, anti-microbial treatment and odour neutralisation.
Supported sorting day rate
£420 – £620
Per day, 2 operatives
Two trained operatives working alongside you for a full day, at whatever pace the day allows.
Prices include VAT, with a £350 minimum on any attended visit. Every quote is fixed in writing after a free survey and does not change on the day unless you ask for more.
Landlords, housing associations, insurers, attorneys under an LPA and adult social care can all be invoiced directly, with the survey, risk assessment and photographic file supplied.
Extras and local costs
What can change the price in Haggerston E2
Licensed disposal
£180per Luton load
Transfer notes for every load, sorted for reuse and recycling first.
Donation runs
Includedincluded
Usable goods delivered to a charity you choose, with the receipt handed back.
Confidential paper destruction
£45per sack
Cross-shredded under a certificate of destruction.
Sharps and clinical waste
£95per collection
Needles, dressings and medical waste in approved containers.
Biohazard decontamination
£260per room
Handled in full PPE with a two-stage clean and anti-microbial treatment.
Odour neutralisation
£140per property
Hydroxyl or ozone treatment at source rather than masking with fragrance.
Held-back storage
£120per month
Anything you are not ready to decide on moved to secure storage instead.
Out-of-hours or discreet timing
Includedno surcharge
Early starts, evenings and weekends at no extra cost.
- Access and carry
- Canal bridges limit access, permit bays throughout and estate lifts needing booking. Carry distance and stair flights change the number of operatives we send, and both are counted at the survey.
- Permits and charges
- Hackney sits outside the Congestion Charge zone and inside ULEZ, and our vehicles are compliant. London Borough of Hackney permits and bay suspensions are arranged and paid for by us.
- Housing stock
- Victorian terraces, canal-side new-build and 1960s estate blocks. With 81% of Hackney homes being flats, lift access often decides whether a job is two days or three.
- Disposal volume
- The single biggest variable, estimated at the survey from the Clutter Image Rating — we would rather over-estimate and refund than surprise you.
Scope
What is included in Haggerston and what honestly is not
Included in every job
- A free, no-obligation survey — in person or by video call — and a fixed written quote before anything is booked.
- A written risk assessment covering escape routes, fire loading, floor loading and biological risk.
- DBS-checked operatives trained in trauma-informed practice and infection control.
- A four-tray sorting station and item-by-item consent throughout the visit.
- Documents, photographs, jewellery, cash and keys set aside for you to review, never disposed of on a judgement call.
- Licensed waste carriage with transfer notes, donation runs to a charity you choose, and parking, permits and ULEZ inside the quoted figure.
Not included — and why
- Clearing a home against the wishes of a resident who has capacity — we will not do it, whoever is paying.
- Therapy or clinical treatment. We work alongside your therapist or mental health team, but a clean is not treatment.
- Pest eradication and structural, damp, electrical or gas work. We identify it, arrange the specialist and quote it separately.
- Valuing or selling belongings. We flag anything that looks valuable and hand it to you rather than price it.
A shared standard
The Clutter Image Rating and the safety checks behind every plan
Band 1–3 · Low
Cluttered, but every surface, doorway and appliance is still usable and the floor is largely clear.
Usually a one-day sort and deep clean, often with the resident working alongside the team.
Band 4–6 · Moderate
Floor space is significantly reduced and one or more rooms cannot be used for their purpose.
Commonly two to four visits with a sorting station and a written plan agreed first.
Band 7–9 · High
Movement is restricted to narrow paths and exits or appliances may be blocked, with structural or contamination risk.
A staged programme with a written risk assessment, PPE throughout and other agencies usually involved.
Safety checks on every survey
Four checks run on every E2 survey before a plan is written, and clearing a route out is always the first task on site.
- Escape routes: every exit checked, and clearing a route out is always the first task on site.
- Fire and structural loading: stored material near heaters, meters and consumer units, plus upper-floor and loft loading, reported in writing.
- Biological risk: food waste, animal waste and sharps identified and handled under the correct waste stream.
- Pests and utilities: any evidence logged and treatment recommended first, with gas, water and electrical access points cleared.
Coverage
Hoarder clean-up around Haggerston E2
Nearby areas we also support
- Hoarder clean-up in Bethnal GreenE2 · under ½ mile · Tower HamletsE2
- Hoarder clean-up in ShoreditchE1 · 0.9 milesE1
- Hoarder clean-up in WhitechapelE1 · 0.9 miles · Tower HamletsE1
- Hoarder clean-up in SpitalfieldsE1 · 0.9 miles · Tower HamletsE1
- Hoarder clean-up in ShadwellE1 · 0.9 miles · Tower HamletsE1
- Hoarder clean-up in DalstonE8 · 1.0 milesE8
- Hoarder clean-up in London FieldsE8 · 1.0 milesE8
- Hoarder clean-up in HoxtonN1 · 1.6 milesN1
Related services
Other cleaning we run in Haggerston E2
Appliance and oven cleaning
Ovens, hobs and fridges in Haggerston deep cleaned or dip-tank restored once the kitchen is reachable again.
Jet washing
Paths, yards and side returns around E2 pressure washed after the clearance vehicles have gone.
Pre-sale cleaning
If the Haggerston property is going on the market after the clear-out, this is the presentation clean before photography.
One-off deep cleaning
Once a Haggerston home is sorted, this is the clean that finishes it — kitchen, bathroom, floors and every surface, in one visit.
Carpet cleaning
Carpets under long-standing storage usually recover better than people expect. Cleaned in E2 while the team is already there.
End of tenancy cleaning
Where a E2 tenancy is ending, this is the standard an inventory clerk measures against, done after the clear-out.
Regular domestic cleaning
A fortnightly visit in Haggerston is often what keeps a recovered home recovered. Same team, same faces, no re-introduction each time.
After builders cleaning
If repairs follow the clear-out in Haggerston, the dust that comes with them is a separate job and we treat it as one.
Office cleaning
Commercial premises and communal areas around Haggerston on a scheduled contract, out of hours.
About the area
Haggerston in context
Regent's Canal terraces, estate blocks and a fast-changing strip of Kingsland Road on the streets near Regent's Canal at Haggerston Park. The nearest station is Haggerston (Overground), with Regent's Canal at Haggerston Park a few streets away, and Regent's Canal at Haggerston Park is the landmark most people use to place it on E2 jobs.
Victorian terraces, canal-side new-build and 1960s estate blocks. 4, 27% owner-occupied and 81% of dwellings flats. Homes in E2 that need this service are mostly flats where a housing officer or support worker is often already involved on the Haggerston rounds, with Regent's Canal at Haggerston Park a few streets away.
Where Haggerston sits in our coverage
Everything we fit in Haggerston is booked through our hoarder clean-up in Hackney page, which sits under hoarder clean-up across London. Nearest pages to this one, in travel order: hoarder clean-up in Bethnal Green E2 (under ½ mile), hoarder clean-up in Shoreditch E1 (0.9 miles), hoarder clean-up in Whitechapel E1 (0.9 miles), hoarder clean-up in Spitalfields E1 (0.9 miles) and hoarder clean-up in Shadwell E1 (0.9 miles). If your address sits on the boundary, book the closest page — the price and the crew are the same. For every trade we run at this postcode, see all services in Haggerston.
Most booked alongside this in Haggerston
- Area
- Haggerston, Hackney, Central London
- Postcodes
- E2, E8
- Nearest station
- Haggerston (Overground)
- Landmark
- Regent's Canal at Haggerston Park
- Housing stock
- Victorian terraces, canal-side new-build and 1960s estate blocks.
- Haggerston (ONS Census 2021)
- 23,380 residents · 10,083 households · 89% flats · 51% social rented
- Council and charges
- London Borough of Hackney. Hackney sits outside the Congestion Charge zone and inside ULEZ, and our vehicles are compliant.
- First step
- Free survey in E2, in person or by video call
Questions
Haggerston E2 hoarder clean-up questions, answered
Canal bridges limit access, permit bays throughout and estate lifts needing booking around Haggerston (Overground). We survey the carry route before quoting, arrange and pay for any London Borough of Hackney permit or bay suspension across E2, with a median age of 33 in this neighbourhood — and 11% of Haggerston homes being houses, and where a lift or loading bay has to be booked we do that in advance so a visit never stalls waiting for building management. Hackney sits outside the Congestion Charge zone and inside ULEZ on the Haggerston rounds, and our vehicles are compliant.
No. Every item or category is agreed with you before it leaves the property on the Haggerston rounds, with 22% owner-occupation locally, and anything you are unsure about goes into the undecided tray rather than the van. Documents, photographs, jewellery, cash and keys are always set aside on a table for you to review across E2, with Regent's Canal at Haggerston Park a few streets away. If you change your mind halfway through the day, we stop on the streets near Regent's Canal at Haggerston Park.
A single room typically runs £450–£850 and a two or three-bedroom home £1,800–£3,600 around Haggerston (Overground), with 89% of homes here being flats, with a £350 minimum on any attended visit. You get one fixed figure in writing after a free survey — in person or by video call — covering the team, licensed disposal, sanitising, parking and permits across E2 — and 51% social-rented stock nearby, with this being London Borough of Hackney territory. It does not change on the day unless you ask us to do more on this side of Hackney.
Victorian terraces, canal-side new-build and 1960s estate blocks. Across Hackney, 81% of homes are flats and 41% are socially rented on the 2021 Census on the Haggerston rounds, with 11% of Haggerston homes being houses — and 33% one-person households here, so most of what we see around Haggerston is flats where a housing officer or support worker is often already involved. The route that usually works is a safeguarding-led programme run alongside the housing team across E2, with 51% social-rented stock nearby, with a written report back.
Not from us. Vehicles can be unmarked, uniforms can be covered, nobody announces a company name on the doorstep across E2, with 33% one-person households here, and we will start early or work at a weekend at no extra cost if that is quieter. In shared buildings we use the service entrance and lift where there is one on the Haggerston rounds, with this being London Borough of Hackney territory, and we keep landings clear as we go.
Regularly. We take referrals from housing officers, adult social care, environmental health, occupational therapists and community mental health teams across Hackney, work to their risk assessment where they have one on the Haggerston rounds, with a median age of 33 in this neighbourhood — and 33% one-person households here, and send a written report and photographic file back afterwards. We can invoice the referring body directly.
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhoods Haggerston East, Haggerston West & Kingsland Basin (E02000368, E02000369) — the published geography that covers Haggerston, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL).
Talk to us about Haggerston E2
A free survey, a written plan and one fixed price — £350 minimum attended visit, and nothing removed without your agreement. Call 020 3633 4555 or ask for a quote online.
Cleaning reviews from Greater London customers
4.5 ★ from 3,131 Trustpilot reviewsThis was my second job for Hello services and I was delighted to have Adam and Sultan back again. I had furniture assembly and clearance work to be done, and again it was done very professionally to a very high standard, and with absolute politeness at all times. They did an excellent job yet again… Read in full →
Sultan assembled our new wardrobe. Really good service. Was also able to find clearance through them. Both services were good
Amazing service from these guys. Arrived 15 mins early to start promptly and were done with a 2 bed / 2 bath flat in under 3hrs. Simply amazing. The finished result was out of this world, the kitchen appliances were quite dirty and they were like brand new afterwards including the oven! I cannot recommend… Read in full →
Read all 287 Cleaning reviews from Greater London customers →
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