Ealing · W13 · Hoarder clean-up
Hoarder clean-up in West Ealing and Northfields, W13
We clear and clean homes in West Ealing and Northfields for people living with hoarding disorder, for families supporting someone they love on the streets near Brentham Garden Suburb — and Brentham Garden Suburb a few streets away, with a median age of 38 in this neighbourhood, and for the housing officers, occupational therapists and social workers who refer to us. The approach is the same for all three: consent first, pace second, speed last across W13.
- £1m public liability
- Basic DBS-checked teams
- Since 2019
- Free, no-obligation survey — in person or by video call, whichever is easier
- Fixed written price from £450 — £350 minimum attended visit
- Nothing leaves the home without your agreement, item by item
- Unmarked vehicles and no company name at the door, at no extra cost

How it works
Hoarder clean-up in West Ealing and Northfields in three steps
Step 1: Talk to us, free and private
Tell us what the home is like today. No photographs, no judgement, no sales call.
Same-day reply, seven days a week
Step 2: Free survey, fixed written price
In person or by video call we rate each room on the Clutter Image Rating scale, check escape routes and risks, then send one written plan and one fixed price.
No obligation, nothing added later
Step 3: Consent-led clean-up and hand-back
We work at your pace, item by item, escape routes first, then deep clean and sanitise and hand over waste transfer notes and donation receipts.
Discreet, unmarked vehicles on request
The service, locally
How a clear-out runs in West Ealing and Northfields W13
The practical shape of a clear-out here is set by the buildings for West Ealing and Northfields (W13) addresses. The Broadway market, Dean Gardens and the Brentham garden suburb nearby in West Ealing and Northfields. Edwardian terraces and semis, garden-suburb cottages and small flat blocks on Ealing bookings. Level-crossing delays, market-day loading limits and permit bays near the station on the streets near Brentham Garden Suburb. It is the reason we survey before quoting rather than pricing from a photograph on W13 jobs — and 49% owner-occupation locally, with a median age of 38 in this neighbourhood, and why teams heading for Brentham Garden Suburb are briefed on West Ealing (Elizabeth line) before the day.
Tenure matters more than most people expect. 48% of Ealing homes are owner-occupied, 18% socially rented and 34% privately rented across 133,657 households in this 53% flats neighbourhood, with 16% social-rented stock nearby. In West Ealing and Northfields the homes we work in are mostly owner-occupied family houses with garages, sheds and loft space on Ealing bookings — and 16% social-rented stock nearby, with 47% of West Ealing and Northfields homes being houses, and what suits them is zone-by-zone visits starting with the rooms the family most wants back.
What we most often meet here: owner-occupied family houses with garages, sheds and loft space. The usual challenge is storage spaces that filled quietly over years while the living rooms stayed usable. The route that tends to work is zone-by-zone visits starting with the rooms the family most wants back. Access and parking: Level-crossing delays, market-day loading limits and permit bays near the station.
- Fixed price from
- £450Fixed price from
- West Ealing and Northfields homes are flats
- 53%West Ealing and Northfields homes are flats
- Socially rented in West Ealing and Northfields
- 16%Socially rented in West Ealing and Northfields
- Households in West Ealing and Northfields
- 8,040Households in West Ealing and Northfields
How we work
Consent first, always the rules we do not bend
Consent decides everything
We work at your pace
Discretion as standard
Trained, checked, insured
Each of these is written out in full — what we do, and what we will never do — on the London hoarder clean-up hub.
Five routes
The person decides the route not the price list
Supported sorting
Best for: Staying in control, and homes where sentimental value does most of the work.
Staged programme
Best for: Moderate to high Clutter Image Rating homes, or anyone overwhelmed by a single-day attempt before.
Single-session clear
Best for: Deadline work — a tenancy ending, a completion date or an enforcement notice.
Safeguarding-led clearance
Best for: Blocked escape routes, enforcement notices or a tenancy at risk.
Recovery clean and sanitise
Best for: Handing a property back, or the point where a home needs to feel like a home again.
How each route runs day to day is set out on the London hoarder clean-up hub.
Why Hello Services
What working with us in West Ealing and Northfields actually looks like
Your decisions, every time
A sorting station goes up before anything moves in West Ealing and Northfields, with 47% of West Ealing and Northfields homes being houses, and the four trays — keep, donate, recycle, undecided — are yours to fill. In West Ealing and Northfields as everywhere, an item you are unsure about goes to the undecided tray, not to the van around West Ealing (Elizabeth line), with 16% social-rented stock nearby.
Honest about the pace
We will tell you at the survey whether West Ealing and Northfields job is realistically one day or five on Ealing bookings, with 47% of West Ealing and Northfields homes being houses — and 53% of homes here being flats, and we will say so even when the slower answer is the cheaper one. Zone-by-zone visits starting with the rooms the family most wants back is what usually works here on the West Ealing and Northfields rounds, with Brentham Garden Suburb a few streets away.
Discretion is the default
Unmarked vehicles on request, plain clothing, no company name called out at the door around West Ealing (Elizabeth line), with this being a short walk from West Ealing (Elizabeth line), and early or weekend starts at no surcharge. Neighbours in Ealing do not need to know anything at all on W13 jobs.
Fixed prices
Hoarder clean-up prices in West Ealing and Northfields W13
Single room reset
£450 – £850
One room sorted with you, agreed items removed, then cleaned and sanitised back to daily use..
Kitchen or bathroom recovery
£520 – £980
The two rooms that most affect health — food handled discreetly, appliances and sanitary ware cleared and sanitised..
One-bedroom flat, staged
£900 – £1800
A whole flat room by room across two or three visits, nothing removed without agreement..
Two or three-bedroom home
£1800 – £3600
The most common London job: living space first, then bedrooms, then storage..
Four-bedroom-plus house
£3600 – £8500
Larger homes including lofts, cellars and garages, run as a phased programme..
Bereavement or probate clearance
£950 – £3200
A full property handled gently, with paperwork, photographs and personal effects set aside for the family first..
Deep clean and sanitising only
£380 – £1400
For homes already sorted: deep clean, anti-microbial treatment and odour neutralisation..
Supported sorting day rate
£420 – £620
Two trained operatives working alongside you for a full day, at whatever pace the day allows..
Prices include VAT, with a £350 minimum on any attended visit. Every quote is fixed in writing after a free survey and does not change on the day unless you ask for more.
Landlords, housing associations, insurers, attorneys under an LPA and adult social care can all be invoiced directly, with the survey, risk assessment and photographic file supplied.
Extras and local costs
What can change the price in West Ealing and Northfields W13
Licensed disposal
£180per Luton load
Transfer notes for every load, sorted for reuse and recycling first..
Donation runs
Includedincluded
Usable goods delivered to a charity you choose, with the receipt handed back..
Confidential paper destruction
£45per sack
Cross-shredded under a certificate of destruction..
- Access and carry
- Level-crossing delays, market-day loading limits and permit bays near the station. Carry distance and stair flights change the number of operatives we send, and both are counted at the survey.
- Permits and charges
- Ealing sits outside the Congestion Charge zone and inside ULEZ, and our vehicles are compliant. London Borough of Ealing permits and bay suspensions are arranged and paid for by us.
- Housing stock
- Edwardian terraces and semis, garden-suburb cottages and small flat blocks. With 50% of Ealing homes being flats, lift access often decides whether a job is two days or three.
- Disposal volume
- The single biggest variable, estimated at the survey from the Clutter Image Rating — we would rather over-estimate and refund than surprise you.
Scope
What is included in West Ealing and Northfields and what honestly is not
Included in every job
- A free, no-obligation survey — in person or by video call — and a fixed written quote before anything is booked.
- A written risk assessment covering escape routes, fire loading, floor loading and biological risk.
- DBS-checked operatives trained in trauma-informed practice and infection control.
- A four-tray sorting station and item-by-item consent throughout the visit.
- Documents, photographs, jewellery, cash and keys set aside for you to review, never disposed of on a judgement call.
- Licensed waste carriage with transfer notes, donation runs to a charity you choose, and parking, permits and ULEZ inside the quoted figure.
Not included — and why
Structural repair, pest treatment, asbestos removal and a few other jobs sit outside a clean-up. Each exclusion, and the reason for it, is listed on the hoarder clean-up service page.
A shared standard
The Clutter Image Rating and the safety checks behind every plan
Band 1–3 · Low
Usually a one-day sort and deep clean, often with the resident working alongside the team.
Band 4–6 · Moderate
Commonly two to four visits with a sorting station and a written plan agreed first.
Band 7–9 · High
A staged programme with a written risk assessment, PPE throughout and other agencies usually involved.
Safety checks on every survey
Four checks run on every W13 survey before a plan is written, and clearing a route out is always the first task on site.
- Escape routes: every exit checked, and clearing a route out is always the first task on site.
- Fire and structural loading: stored material near heaters, meters and consumer units, plus upper-floor and loft loading, reported in writing.
- Biological risk: food waste, animal waste and sharps identified and handled under the correct waste stream.
- Pests and utilities: any evidence logged and treatment recommended first, with gas, water and electrical access points cleared.
Coverage
Hoarder clean-up around West Ealing and Northfields W13
West Ealing and Northfields (W13) sits in Ealing — our crews cover the whole W13 district and the streets bordering it.
Nearby areas we also support
- Hoarder clean-up in HanwellW7 · 0.6 milesW7
- Hoarder clean-up in EalingW5 · 0.8 milesW5
- Hoarder clean-up in BrentfordTW8 · 1.9 miles · HounslowTW8
- Hoarder clean-up in GreenfordUB6 · 2.0 milesUB6
- Hoarder clean-up in PerivaleUB6 · 2.0 milesUB6
- Hoarder clean-up in SouthallUB1 · 2.3 milesUB1
- Hoarder clean-up in ActonW3 · 2.3 milesW3
- Hoarder clean-up in AlpertonHA0 · 2.7 miles · BrentHA0
Related services
Other cleaning we run in West Ealing and Northfields W13
Appliance and oven cleaning
Ovens, hobs and fridges in West Ealing and Northfields deep cleaned or dip-tank restored once the kitchen is reachable again.
Jet washing
Paths, yards and side returns around W13 pressure washed after the clearance vehicles have gone.
Pre-sale cleaning
If the West Ealing and Northfields property is going on the market after the clear-out, this is the presentation clean before photography.
One-off deep cleaning
Once a West Ealing and Northfields home is sorted, this is the clean that finishes it — kitchen, bathroom, floors and every surface, in one visit.
Carpet cleaning
Carpets under long-standing storage usually recover better than people expect. Cleaned in W13 while the team is already there.
End of tenancy cleaning
Where a W13 tenancy is ending, this is the standard an inventory clerk measures against, done after the clear-out.
Regular domestic cleaning
A fortnightly visit in West Ealing and Northfields is often what keeps a recovered home recovered. Same team, same faces, no re-introduction each time.
After builders cleaning
If repairs follow the clear-out in West Ealing and Northfields, the dust that comes with them is a separate job and we treat it as one.
Office cleaning
Commercial premises and communal areas around West Ealing and Northfields on a scheduled contract, out of hours.
About the area
West Ealing and Northfields in context
The Broadway market, Dean Gardens and the Brentham garden suburb nearby for West Ealing and Northfields (W13) addresses. The nearest station is West Ealing (Elizabeth line) in West Ealing and Northfields, with this being London Borough of Ealing territory, and Brentham Garden Suburb is the landmark most people use to place it.
Edwardian terraces and semis, garden-suburb cottages and small flat blocks across W13. 5, 48% owner-occupied and 50% of dwellings flats. Homes in W13 that need this service are mostly owner-occupied family houses with garages, sheds and loft space on W13 jobs, with this being a short walk from West Ealing (Elizabeth line).
Teams working West Ealing and Northfields also cover Ealing, Hanwell, Southall around West Ealing (Elizabeth line), with this being a short walk from West Ealing (Elizabeth line), so a job that runs long here does not lose its slot. Level-crossing delays, market-day loading limits and permit bays near the station on W13 jobs.
Where West Ealing and Northfields sits in our coverage
Everything we fit in West Ealing and Northfields is booked through our hoarder clean-up in Ealing page, which sits under hoarder clean-up across London. Same-week crews working this postcode also cover hoarder clean-up in Hanwell W7 (0.6 miles), hoarder clean-up in Ealing W5 (0.8 miles), hoarder clean-up in Brentford TW8 (1.9 miles), hoarder clean-up in Greenford UB6 (2.0 miles) and hoarder clean-up in Perivale UB6 (2.0 miles). If your address sits on the boundary, book the closest page — the price and the crew are the same. For every trade we run at this postcode, see all services in West Ealing and Northfields.
Most booked alongside this in West Ealing and Northfields
- Area
- West Ealing and Northfields, Ealing, West London
- Postcodes
- W13
- Nearest station
- West Ealing (Elizabeth line)
- Landmark
- Brentham Garden Suburb
- Housing stock
- Edwardian terraces and semis, garden-suburb cottages and small flat blocks.
- West Ealing and Northfields (ONS Census 2021)
- 19,401 residents · 8,040 households · 53% flats · 16% social rented
- Council and charges
- London Borough of Ealing. Ealing sits outside the Congestion Charge zone and inside ULEZ, and our vehicles are compliant.
- First step
- Free survey in W13, in person or by video call
Questions
West Ealing and Northfields W13 hoarder clean-up questions, answered
Level-crossing delays, market-day loading limits and permit bays near the station on the West Ealing and Northfields rounds. We survey the carry route before quoting, arrange and pay for any London Borough of Ealing permit or bay suspension on W13 jobs, with 49% owner-occupation locally, and where a lift or loading bay has to be booked we do that in advance so a visit never stalls waiting for building management. Ealing sits outside the Congestion Charge zone and inside ULEZ on the streets near Brentham Garden Suburb, and our vehicles are compliant.
No. Every item or category is agreed with you before it leaves the property on Ealing bookings, with 30% one-person households here, and anything you are unsure about goes into the undecided tray rather than the van. Documents, photographs, jewellery, cash and keys are always set aside on a table for you to review on the streets near Brentham Garden Suburb, with 34% of W13 homes being privately rented. If you change your mind halfway through the day, we stop on W13 jobs.
Edwardian terraces and semis, garden-suburb cottages and small flat blocks around West Ealing (Elizabeth line). Across Ealing, 50% of homes are flats and 18% are socially rented on the 2021 Census in West Ealing and Northfields, with 47% of West Ealing and Northfields homes being houses — and this being London Borough of Ealing territory, so most of what we see around West Ealing and Northfields is owner-occupied family houses with garages, sheds and loft space. The route that usually works is zone-by-zone visits starting with the rooms the family most wants back for West Ealing and Northfields (W13) addresses, with Brentham Garden Suburb a few streets away.
Not from us. Vehicles can be unmarked, uniforms can be covered, nobody announces a company name on the doorstep in West Ealing and Northfields — and 30% one-person households here, with 34% of W13 homes being privately rented, and we will start early or work at a weekend at no extra cost if that is quieter. In shared buildings we use the service entrance and lift where there is one around West Ealing (Elizabeth line), with Brentham Garden Suburb a few streets away, and we keep landings clear as we go.
Regularly. We take referrals from housing officers, adult social care, environmental health, occupational therapists and community mental health teams across Ealing, work to their risk assessment where they have one in West Ealing and Northfields, with Ealing parking rules in play, and send a written report and photographic file back afterwards. We can invoice the referring body directly.
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhoods Northfields, West Ealing (E02000265, E02000269) — the published geography that covers West Ealing and Northfields, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL).
Talk to us about West Ealing and Northfields W13
A free survey, a written plan and one fixed price — £350 minimum attended visit, and nothing removed without your agreement. Call 020 3633 4555 or ask for a quote online.
Cleaning reviews from Greater London customers
This was my second job for Hello services and I was delighted to have Adam and Sultan back again. I had furniture assembly and clearance work to be done, and again it was done very professionally to a very high standard, and with absolute politeness at all times. They did an excellent job yet again… Read in full →
Fantastic, professional service. The team did a thorough job cleaning my unfurnished apartment ready to move in.
They did a thorough job and were flexible - rather than doing tasks that didn’t need doing ( although they were on the quote) they were willing to clean other things instead. They were polite, friendly and respectful.
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