City of London · EC3 · Hoarder clean-up
Hoarder clean-up in Monument and Eastcheap, EC3
A EC3 home that has filled up over years does not get emptied in an afternoon for Monument and Eastcheap (EC3) addresses, with 2% of Monument and Eastcheap homes being houses, and we will not pretend otherwise. What we do instead is agree a pace, work zone by zone in Monument and Eastcheap, with 15% social-rented stock nearby, and finish each visit with a room you can actually use.
- £1m public liability
- Basic DBS-checked teams
- Since 2019
- Free, no-obligation survey — in person or by video call, whichever is easier
- Fixed written price from £450 — £350 minimum attended visit
- Nothing leaves the home without your agreement, item by item
- Unmarked vehicles and no company name at the door, at no extra cost
How it works
Hoarder clean-up in Monument and Eastcheap in three steps
Step 1: Talk to us, free and private
Tell us what the home is like today. No photographs, no judgement, no sales call.
Same-day reply, seven days a week
Step 2: Free survey, fixed written price
In person or by video call we rate each room on the Clutter Image Rating scale, check escape routes and risks, then send one written plan and one fixed price.
No obligation, nothing added later
Step 3: Consent-led clean-up and hand-back
We work at your pace, item by item, escape routes first, then deep clean and sanitise and hand over waste transfer notes and donation receipts.
Discreet, unmarked vehicles on request
The service, locally
How a clear-out runs in Monument and Eastcheap EC3
The practical shape of a clear-out here is set by the buildings for Monument and Eastcheap (EC3) addresses. Riverside City streets between London Bridge and the Tower, dense with narrow lanes on the streets near The Monument to the Great Fire. Small conversions above ground-floor retail plus riverside apartments at Lower Thames Street around Monument (Circle, District). Lower Thames Street is a red route; the lanes behind take a small van only in Monument and Eastcheap. It is the reason we survey before quoting rather than pricing from a photograph on this side of City of London — and 15% social-rented stock nearby, with 51% one-person households here, and why teams heading for The Monument to the Great Fire are briefed on Monument (Circle, District) before the day.
9 and a dwelling split of 98% flats to 2% houses on the streets near The Monument to the Great Fire. Around Monument and Eastcheap that translates into period conversions and rented flats with narrow shared stairs for Monument and Eastcheap (EC3) addresses, with this being City of London Corporation territory — and 51% one-person households here, where the honest answer is usually a staged plan with early starts and a small, quiet team.
What we most often meet here: period conversions and rented flats with narrow shared stairs. The usual challenge is getting volume down a communal staircase without disturbing the rest of the building, often against a tenancy date. The route that tends to work is a staged plan with early starts and a small, quiet team. Access and parking: Lower Thames Street is a red route; the lanes behind take a small van only.
- Fixed price from
- £450Fixed price from
- Monument and Eastcheap homes are flats
- 98%Monument and Eastcheap homes are flats
- Socially rented in Monument and Eastcheap
- 15%Socially rented in Monument and Eastcheap
- Households in Monument and Eastcheap
- 4,914Households in Monument and Eastcheap
How we work
Consent first, always the rules we do not bend
Consent decides everything
We work at your pace
Discretion as standard
Trained, checked, insured
Each of these is written out in full — what we do, and what we will never do — on the London hoarder clean-up hub.
Why Hello Services
What working with us in Monument and Eastcheap actually looks like
Your decisions, every time
A sorting station goes up before anything moves on the Monument and Eastcheap rounds, with 15% social-rented stock nearby, and the four trays — keep, donate, recycle, undecided — are yours to fill. In Monument and Eastcheap as everywhere, an item you are unsure about goes to the undecided tray, not to the van on EC3 jobs, with 2% of Monument and Eastcheap homes being houses.
Honest about the pace
We will tell you at the survey whether Monument and Eastcheap job is realistically one day or five around Monument (Circle, District) — and 4,914 households on this patch, with this being City of London Corporation territory, and we will say so even when the slower answer is the cheaper one. A staged plan with early starts and a small, quiet team is what usually works here on EC3 jobs, with 98% of homes here being flats.
Discretion is the default
Unmarked vehicles on request, plain clothing, no company name called out at the door in Monument and Eastcheap, with 4,914 households on this patch, and early or weekend starts at no surcharge. Neighbours in City of London do not need to know anything at all on this side of City of London.
Fixed prices
Hoarder clean-up prices in Monument and Eastcheap EC3
Single room reset
£450 – £850
1 day, 2 operatives
One room sorted with you, agreed items removed, then cleaned and sanitised back to daily use..
Kitchen or bathroom recovery
£520 – £980
1 day, 2 operatives
The two rooms that most affect health — food handled discreetly, appliances and sanitary ware cleared and sanitised..
One-bedroom flat, staged
£900 – £1800
2–3 days
A whole flat room by room across two or three visits, nothing removed without agreement..
Two or three-bedroom home
£1800 – £3600
3–6 days
The most common London job: living space first, then bedrooms, then storage..
Four-bedroom-plus house
£3600 – £8500
6–12 days
Larger homes including lofts, cellars and garages, run as a phased programme..
Bereavement or probate clearance
£950 – £3200
2–5 days
A full property handled gently, with paperwork, photographs and personal effects set aside for the family first..
Deep clean and sanitising only
£380 – £1400
0.5–2 days
For homes already sorted: deep clean, anti-microbial treatment and odour neutralisation..
Supported sorting day rate
£420 – £620
Per day, 2 operatives
Two trained operatives working alongside you for a full day, at whatever pace the day allows..
Prices include VAT, with a £350 minimum on any attended visit. Every quote is fixed in writing after a free survey and does not change on the day unless you ask for more.
Landlords, housing associations, insurers, attorneys under an LPA and adult social care can all be invoiced directly, with the survey, risk assessment and photographic file supplied.
Five routes
The person decides the route not the price list
Supported sorting
Best for: Staying in control, and homes where sentimental value does most of the work.
Staged programme
Best for: Moderate to high Clutter Image Rating homes, or anyone overwhelmed by a single-day attempt before.
Single-session clear
Best for: Deadline work — a tenancy ending, a completion date or an enforcement notice.
Safeguarding-led clearance
Best for: Blocked escape routes, enforcement notices or a tenancy at risk.
Recovery clean and sanitise
Best for: Handing a property back, or the point where a home needs to feel like a home again.
How each route runs day to day is set out on the London hoarder clean-up hub.
Extras and local costs
What can change the price in Monument and Eastcheap EC3
Licensed disposal
£180per Luton load
Transfer notes for every load, sorted for reuse and recycling first..
Donation runs
Includedincluded
Usable goods delivered to a charity you choose, with the receipt handed back..
Confidential paper destruction
£45per sack
Cross-shredded under a certificate of destruction..
- Access and carry
- Lower Thames Street is a red route; the lanes behind take a small van only. Carry distance and stair flights change the number of operatives we send, and both are counted at the survey.
- Permits and charges
- Part of City of London sits inside the Congestion Charge zone and all of it is inside ULEZ — both are inside the quoted price. City of London Corporation permits and bay suspensions are arranged and paid for by us.
- Housing stock
- Small conversions above ground-floor retail plus riverside apartments at Lower Thames Street. With 98% of City of London homes being flats, lift access often decides whether a job is two days or three.
- Disposal volume
- The single biggest variable, estimated at the survey from the Clutter Image Rating — we would rather over-estimate and refund than surprise you.
Scope
What is included in Monument and Eastcheap and what honestly is not
Included in every job
- A free, no-obligation survey — in person or by video call — and a fixed written quote before anything is booked.
- A written risk assessment covering escape routes, fire loading, floor loading and biological risk.
- DBS-checked operatives trained in trauma-informed practice and infection control.
- A four-tray sorting station and item-by-item consent throughout the visit.
- Documents, photographs, jewellery, cash and keys set aside for you to review, never disposed of on a judgement call.
- Licensed waste carriage with transfer notes, donation runs to a charity you choose, and parking, permits and ULEZ inside the quoted figure.
Not included — and why
Structural repair, pest treatment, asbestos removal and a few other jobs sit outside a clean-up. Each exclusion, and the reason for it, is listed on the hoarder clean-up service page.
A shared standard
The Clutter Image Rating and the safety checks behind every plan
Band 1–3 · Low
Usually a one-day sort and deep clean, often with the resident working alongside the team.
Band 4–6 · Moderate
Commonly two to four visits with a sorting station and a written plan agreed first.
Band 7–9 · High
A staged programme with a written risk assessment, PPE throughout and other agencies usually involved.
Safety checks on every survey
Four checks run on every EC3 survey before a plan is written, and clearing a route out is always the first task on site.
- Escape routes: every exit checked, and clearing a route out is always the first task on site.
- Fire and structural loading: stored material near heaters, meters and consumer units, plus upper-floor and loft loading, reported in writing.
- Biological risk: food waste, animal waste and sharps identified and handled under the correct waste stream.
- Pests and utilities: any evidence logged and treatment recommended first, with gas, water and electrical access points cleared.
Coverage
Hoarder clean-up around Monument and Eastcheap EC3
Monument and Eastcheap (EC3) sits in City of London — our crews cover the whole EC3 district and the streets bordering it.
Nearby areas we also support
- Hoarder clean-up in Bank and CornhillEC3 · under ½ mileEC3
- Hoarder clean-up in AldgateEC3 · under ½ mileEC3
- Hoarder clean-up in BarbicanEC2 · 0.4 milesEC2
- Hoarder clean-up in MoorgateEC2 · 0.4 milesEC2
- Hoarder clean-up in Liverpool StreetEC2 · 0.4 milesEC2
- Hoarder clean-up in St Paul'sEC4 · 0.6 milesEC4
- Hoarder clean-up in London Bridge and Bermondsey StreetSE1 · 1.1 miles · SouthwarkSE1
- Hoarder clean-up in Tower Hill and St Katharine DocksE1 · 1.2 miles · Tower HamletsE1
Related services
Other cleaning we run in Monument and Eastcheap EC3
Appliance and oven cleaning
Ovens, hobs and fridges in Monument and Eastcheap deep cleaned or dip-tank restored once the kitchen is reachable again.
Jet washing
Paths, yards and side returns around EC3 pressure washed after the clearance vehicles have gone.
Pre-sale cleaning
If the Monument and Eastcheap property is going on the market after the clear-out, this is the presentation clean before photography.
One-off deep cleaning
Once a Monument and Eastcheap home is sorted, this is the clean that finishes it — kitchen, bathroom, floors and every surface, in one visit.
Carpet cleaning
Carpets under long-standing storage usually recover better than people expect. Cleaned in EC3 while the team is already there.
End of tenancy cleaning
Where a EC3 tenancy is ending, this is the standard an inventory clerk measures against, done after the clear-out.
Regular domestic cleaning
A fortnightly visit in Monument and Eastcheap is often what keeps a recovered home recovered. Same team, same faces, no re-introduction each time.
After builders cleaning
If repairs follow the clear-out in Monument and Eastcheap, the dust that comes with them is a separate job and we treat it as one.
Office cleaning
Commercial premises and communal areas around Monument and Eastcheap on a scheduled contract, out of hours.
About the area
Monument and Eastcheap in context
Riverside City streets between London Bridge and the Tower, dense with narrow lanes on the streets near The Monument to the Great Fire. The nearest station is Monument (Circle, District), with The Monument to the Great Fire a few streets away, and The Monument to the Great Fire is the landmark most people use to place it across EC3.
Small conversions above ground-floor retail plus riverside apartments at Lower Thames Street for Monument and Eastcheap (EC3) addresses. 9, 37% owner-occupied and 98% of dwellings flats. Homes in EC3 that need this service are mostly period conversions and rented flats with narrow shared stairs across EC3, with 48% of EC3 homes being privately rented.
Teams working Monument and Eastcheap also cover Bank and Cornhill, Aldgate, St Paul's on the streets near The Monument to the Great Fire, with 48% of EC3 homes being privately rented, so a job that runs long here does not lose its slot. Lower Thames Street is a red route; the lanes behind take a small van only across EC3.
Where Monument and Eastcheap sits in our coverage
Everything we fit in Monument and Eastcheap is booked through our hoarder clean-up in City of London page, which sits under hoarder clean-up across London. Nearest pages to this one, in travel order: hoarder clean-up in Bank and Cornhill EC3 (under ½ mile), hoarder clean-up in Aldgate EC3 (under ½ mile), hoarder clean-up in Barbican EC2 (0.4 miles), hoarder clean-up in Moorgate EC2 (0.4 miles) and hoarder clean-up in Liverpool Street EC2 (0.4 miles). If your address sits on the boundary, book the closest page — the price and the crew are the same. For every trade we run at this postcode, see all services in Monument and Eastcheap.
Most booked alongside this in Monument and Eastcheap
- Area
- Monument and Eastcheap, City of London, Central London
- Postcodes
- EC3, EC4
- Nearest station
- Monument (Circle, District)
- Landmark
- The Monument to the Great Fire
- Housing stock
- Small conversions above ground-floor retail plus riverside apartments at Lower Thames Street.
- Monument and Eastcheap (ONS Census 2021)
- 8,583 residents · 4,914 households · 98% flats · 15% social rented
- Council and charges
- City of London Corporation. Part of City of London sits inside the Congestion Charge zone and all of it is inside ULEZ — both are inside the quoted price.
- First step
- Free survey in EC3, in person or by video call
Questions
Monument and Eastcheap EC3 hoarder clean-up questions, answered
Lower Thames Street is a red route; the lanes behind take a small van only in this 98% flats neighbourhood. We survey the carry route before quoting, arrange and pay for any City of London Corporation permit or bay suspension on this side of City of London, with 51% one-person households here — and this being a short walk from Monument (Circle, District), and where a lift or loading bay has to be booked we do that in advance so a visit never stalls waiting for building management. Part of City of London sits inside the Congestion Charge zone and all of it is inside ULEZ — both are inside the quoted price in Monument and Eastcheap, with this being City of London Corporation territory.
No. Every item or category is agreed with you before it leaves the property on the Monument and Eastcheap rounds — and 15% social-rented stock nearby, with a median age of 37 in this neighbourhood, and anything you are unsure about goes into the undecided tray rather than the van. Documents, photographs, jewellery, cash and keys are always set aside on a table for you to review for Monument and Eastcheap (EC3) addresses, with The Monument to the Great Fire a few streets away. If you change your mind halfway through the day, we stop on the streets near The Monument to the Great Fire.
Small conversions above ground-floor retail plus riverside apartments at Lower Thames Street on the Monument and Eastcheap rounds. Across City of London, 98% of homes are flats and 15% are socially rented on the 2021 Census across EC3 — and a median age of 37 in this neighbourhood, with 98% of homes here being flats, so most of what we see around Monument and Eastcheap is period conversions and rented flats with narrow shared stairs. The route that usually works is a staged plan with early starts and a small, quiet team on the streets near The Monument to the Great Fire, with City of London parking rules in play.
Not from us. Vehicles can be unmarked, uniforms can be covered, nobody announces a company name on the doorstep on this side of City of London, with 51% one-person households here, and we will start early or work at a weekend at no extra cost if that is quieter. In shared buildings we use the service entrance and lift where there is one on EC3 jobs, with City of London parking rules in play, and we keep landings clear as we go.
Regularly. We take referrals from housing officers, adult social care, environmental health, occupational therapists and community mental health teams across City of London, work to their risk assessment where they have one for Monument and Eastcheap (EC3) addresses — and a median age of 37 in this neighbourhood, with this being City of London Corporation territory, and send a written report and photographic file back afterwards. We can invoice the referring body directly.
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood City of London (E02000001) — the published geography that covers Monument and Eastcheap, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL).
Talk to us about Monument and Eastcheap EC3
A free survey, a written plan and one fixed price — £350 minimum attended visit, and nothing removed without your agreement. Call 020 3633 4555 or ask for a quote online.
Cleaning reviews from Greater London customers
This was my second job for Hello services and I was delighted to have Adam and Sultan back again. I had furniture assembly and clearance work to be done, and again it was done very professionally to a very high standard, and with absolute politeness at all times. They did an excellent job yet again… Read in full →
Good value - landlord happy! Didn't have to use the guarantee as the landlord didn't raise any issues. Found customer service helpful and responsive via email. Invoice was clear and easy to understand. Competitive price as well.
I have high standards and the team met them all with their efficiency, professionalism, and conduct. Needless to say the place is spotless, and we could notice a huge difference – every surface, draw and floor was completely cleaned (unfurnished apartment ready to move in). The price was reasonable too so the only reason my…
Browse Cleaning reviews from Greater London customers →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.