Camden · NW3 · Hoarder clean-up
Hoarder clean-up in Hampstead, NW3
We clear and clean homes in Hampstead for people living with hoarding disorder, for families supporting someone they love on this side of Camden — and 84% of homes here being flats, with 17% of Hampstead homes being houses, and for the housing officers, occupational therapists and social workers who refer to us. The approach is the same for all three: consent first, pace second, speed last in this 84% flats neighbourhood.
- £1m public liability
- Basic DBS-checked teams
- Since 2019
- Free, no-obligation survey — in person or by video call, whichever is easier
- Fixed written price from £450 — £350 minimum attended visit
- Nothing leaves the home without your agreement, item by item
- Unmarked vehicles and no company name at the door, at no extra cost
How it works
Hoarder clean-up in Hampstead in three steps
Step 1: Talk to us, free and private
Tell us what the home is like today. No photographs, no judgement, no sales call.
Same-day reply, seven days a week
Step 2: Free survey, fixed written price
In person or by video call we rate each room on the Clutter Image Rating scale, check escape routes and risks, then send one written plan and one fixed price.
No obligation, nothing added later
Step 3: Consent-led clean-up and hand-back
We work at your pace, item by item, escape routes first, then deep clean and sanitise and hand over waste transfer notes and donation receipts.
Discreet, unmarked vehicles on request
The service, locally
How a clear-out runs in Hampstead NW3
Georgian hill village of narrow lanes, artists' houses and the Heath on its doorstep on this side of Camden. Georgian townhouses, Arts and Crafts villas and mansion flats — many listed across NW3. That stock is why most NW3 jobs turn on keeping a tenancy safe — blocked communal routes and fire loading are what bring most of these jobs to us around Hampstead (Northern) — and 45% of NW3 homes being privately rented, with 17% social-rented stock nearby. 5t Luton is the practical maximum; several streets need a shuttle from Whitestone Pond in this 84% flats neighbourhood. The nearest fixed point we work from is Hampstead (Northern), a short run from Hampstead Heath and Kenwood House on the Hampstead rounds, with 37% one-person households here.
Tenure matters more than most people expect. 30% of Camden homes are owner-occupied, 34% socially rented and 36% privately rented across 92,758 households across NW3, with 17% of Hampstead homes being houses. In Hampstead the homes we work in are mostly flats where a housing officer or support worker is often already involved — and 37% one-person households here, with Hampstead Heath and Kenwood House a few streets away, and what suits them is a safeguarding-led programme run alongside the housing team on this side of Camden, with a written report back.
What we most often meet here: flats where a housing officer or support worker is often already involved. The usual challenge is keeping a tenancy safe — blocked communal routes and fire loading are what bring most of these jobs to us. The route that tends to work is a safeguarding-led programme run alongside the housing team, with a written report back. Access and parking: Steep, narrow lanes where a 3.5t Luton is the practical maximum; several streets need a shuttle from Whitestone Pond.
- Fixed price from
- £450Fixed price from
- Hampstead homes are flats
- 84%Hampstead homes are flats
- Socially rented in Hampstead
- 17%Socially rented in Hampstead
- Households in Hampstead
- 11,433Households in Hampstead
How we work
Consent first, always the rules we do not bend
Consent decides everything
We work at your pace
Discretion as standard
Trained, checked, insured
Each of these is written out in full — what we do, and what we will never do — on the London hoarder clean-up hub.
Five routes
The person decides the route not the price list
Supported sorting
Best for: Staying in control, and homes where sentimental value does most of the work.
Staged programme
Best for: Moderate to high Clutter Image Rating homes, or anyone overwhelmed by a single-day attempt before.
Single-session clear
Best for: Deadline work — a tenancy ending, a completion date or an enforcement notice.
Safeguarding-led clearance
Best for: Blocked escape routes, enforcement notices or a tenancy at risk.
Recovery clean and sanitise
Best for: Handing a property back, or the point where a home needs to feel like a home again.
How each route runs day to day is set out on the London hoarder clean-up hub.
Why Hello Services
What working with us in Hampstead actually looks like
Your decisions, every time
A sorting station goes up before anything moves across NW3, with 84% of homes here being flats, and the four trays — keep, donate, recycle, undecided — are yours to fill. In Hampstead as everywhere, an item you are unsure about goes to the undecided tray, not to the van on the streets near Hampstead Heath and Kenwood House, with Camden parking rules in play.
Honest about the pace
We will tell you at the survey whether Hampstead job is realistically one day or five in this 84% flats neighbourhood — and 84% of homes here being flats, with 17% social-rented stock nearby, and we will say so even when the slower answer is the cheaper one. A safeguarding-led programme run alongside the housing team around Hampstead (Northern), with 17% of Hampstead homes being houses, with a written report back is what usually works here.
Discretion is the default
Unmarked vehicles on request, plain clothing, no company name called out at the door on this side of Camden, with this being London Borough of Camden territory, and early or weekend starts at no surcharge. Neighbours in Camden do not need to know anything at all across NW3.
Fixed prices
Hoarder clean-up prices in Hampstead NW3
Single room reset
£450 – £850
One room sorted with you, agreed items removed, then cleaned and sanitised back to daily use..
Kitchen or bathroom recovery
£520 – £980
The two rooms that most affect health — food handled discreetly, appliances and sanitary ware cleared and sanitised..
One-bedroom flat, staged
£900 – £1800
A whole flat room by room across two or three visits, nothing removed without agreement..
Two or three-bedroom home
£1800 – £3600
The most common London job: living space first, then bedrooms, then storage..
Four-bedroom-plus house
£3600 – £8500
Larger homes including lofts, cellars and garages, run as a phased programme..
Bereavement or probate clearance
£950 – £3200
A full property handled gently, with paperwork, photographs and personal effects set aside for the family first..
Deep clean and sanitising only
£380 – £1400
For homes already sorted: deep clean, anti-microbial treatment and odour neutralisation..
Supported sorting day rate
£420 – £620
Two trained operatives working alongside you for a full day, at whatever pace the day allows..
Prices include VAT, with a £350 minimum on any attended visit. Every quote is fixed in writing after a free survey and does not change on the day unless you ask for more.
Landlords, housing associations, insurers, attorneys under an LPA and adult social care can all be invoiced directly, with the survey, risk assessment and photographic file supplied.
Extras and local costs
What can change the price in Hampstead NW3
Licensed disposal
£180per Luton load
Transfer notes for every load, sorted for reuse and recycling first..
Donation runs
Includedincluded
Usable goods delivered to a charity you choose, with the receipt handed back..
Confidential paper destruction
£45per sack
Cross-shredded under a certificate of destruction..
- Access and carry
- Steep, narrow lanes where a 3.5t Luton is the practical maximum; several streets need a shuttle from Whitestone Pond. Carry distance and stair flights change the number of operatives we send, and both are counted at the survey.
- Permits and charges
- Part of Camden sits inside the Congestion Charge zone and all of it is inside ULEZ — both are inside the quoted price. London Borough of Camden permits and bay suspensions are arranged and paid for by us.
- Housing stock
- Georgian townhouses, Arts and Crafts villas and mansion flats — many listed. With 87% of Camden homes being flats, lift access often decides whether a job is two days or three.
- Disposal volume
- The single biggest variable, estimated at the survey from the Clutter Image Rating — we would rather over-estimate and refund than surprise you.
Scope
What is included in Hampstead and what honestly is not
Included in every job
- A free, no-obligation survey — in person or by video call — and a fixed written quote before anything is booked.
- A written risk assessment covering escape routes, fire loading, floor loading and biological risk.
- DBS-checked operatives trained in trauma-informed practice and infection control.
- A four-tray sorting station and item-by-item consent throughout the visit.
- Documents, photographs, jewellery, cash and keys set aside for you to review, never disposed of on a judgement call.
- Licensed waste carriage with transfer notes, donation runs to a charity you choose, and parking, permits and ULEZ inside the quoted figure.
Not included — and why
Structural repair, pest treatment, asbestos removal and a few other jobs sit outside a clean-up. Each exclusion, and the reason for it, is listed on the hoarder clean-up service page.
A shared standard
The Clutter Image Rating and the safety checks behind every plan
Band 1–3 · Low
Usually a one-day sort and deep clean, often with the resident working alongside the team.
Band 4–6 · Moderate
Commonly two to four visits with a sorting station and a written plan agreed first.
Band 7–9 · High
A staged programme with a written risk assessment, PPE throughout and other agencies usually involved.
Safety checks on every survey
Four checks run on every NW3 survey before a plan is written, and clearing a route out is always the first task on site.
- Escape routes: every exit checked, and clearing a route out is always the first task on site.
- Fire and structural loading: stored material near heaters, meters and consumer units, plus upper-floor and loft loading, reported in writing.
- Biological risk: food waste, animal waste and sharps identified and handled under the correct waste stream.
- Pests and utilities: any evidence logged and treatment recommended first, with gas, water and electrical access points cleared.
Coverage
Hoarder clean-up around Hampstead NW3
Hampstead (NW3) sits in Camden — our crews cover the whole NW3 district and the streets bordering it.
Nearby areas we also support
- Hoarder clean-up in Belsize ParkNW3 · under ½ mileNW3
- Hoarder clean-up in Swiss CottageNW3 · under ½ mileNW3
- Hoarder clean-up in Chalk FarmNW3 · under ½ mileNW3
- Hoarder clean-up in West HampsteadNW6 · 1.2 milesNW6
- Hoarder clean-up in Gospel OakNW5 · 1.2 milesNW5
- Hoarder clean-up in KilburnNW6 · 1.2 miles · BrentNW6
- Hoarder clean-up in Queen's ParkNW6 · 1.2 miles · BrentNW6
- Hoarder clean-up in HighgateN6 · 1.8 miles · HaringeyN6
Related services
Other cleaning we run in Hampstead NW3
Appliance and oven cleaning
Ovens, hobs and fridges in Hampstead deep cleaned or dip-tank restored once the kitchen is reachable again.
Jet washing
Paths, yards and side returns around NW3 pressure washed after the clearance vehicles have gone.
Pre-sale cleaning
If the Hampstead property is going on the market after the clear-out, this is the presentation clean before photography.
One-off deep cleaning
Once a Hampstead home is sorted, this is the clean that finishes it — kitchen, bathroom, floors and every surface, in one visit.
Carpet cleaning
Carpets under long-standing storage usually recover better than people expect. Cleaned in NW3 while the team is already there.
End of tenancy cleaning
Where a NW3 tenancy is ending, this is the standard an inventory clerk measures against, done after the clear-out.
Regular domestic cleaning
A fortnightly visit in Hampstead is often what keeps a recovered home recovered. Same team, same faces, no re-introduction each time.
After builders cleaning
If repairs follow the clear-out in Hampstead, the dust that comes with them is a separate job and we treat it as one.
Office cleaning
Commercial premises and communal areas around Hampstead on a scheduled contract, out of hours.
About the area
Hampstead in context
Georgian hill village of narrow lanes, artists' houses and the Heath on its doorstep for Hampstead (NW3) addresses. The nearest station is Hampstead (Northern), with 17% of Hampstead homes being houses, and Hampstead Heath and Kenwood House is the landmark most people use to place it in Hampstead.
Georgian townhouses, Arts and Crafts villas and mansion flats — many listed on this side of Camden. 1, 30% owner-occupied and 87% of dwellings flats. Homes in NW3 that need this service are mostly flats where a housing officer or support worker is often already involved around Hampstead (Northern), with 17% of Hampstead homes being houses.
Teams working Hampstead also cover Belsize Park, West Hampstead, Gospel Oak on NW3 jobs, with a median age of 35 in this neighbourhood, so a job that runs long here does not lose its slot. 5t Luton is the practical maximum; several streets need a shuttle from Whitestone Pond on the Hampstead rounds.
Where Hampstead sits in our coverage
Hampstead sits inside the coverage published on our hoarder clean-up in Camden page, which sits under hoarder clean-up across London. Same-week crews working this postcode also cover hoarder clean-up in Belsize Park NW3 (under ½ mile), hoarder clean-up in Swiss Cottage NW3 (under ½ mile), hoarder clean-up in Chalk Farm NW3 (under ½ mile), hoarder clean-up in West Hampstead NW6 (1.2 miles) and hoarder clean-up in Gospel Oak NW5 (1.2 miles). If your address sits on the boundary, book the closest page — the price and the crew are the same. For every trade we run at this postcode, see all services in Hampstead.
Most booked alongside this in Hampstead
- Area
- Hampstead, Camden, Central London
- Postcodes
- NW3
- Nearest station
- Hampstead (Northern)
- Landmark
- Hampstead Heath and Kenwood House
- Housing stock
- Georgian townhouses, Arts and Crafts villas and mansion flats — many listed.
- Hampstead (ONS Census 2021)
- 24,357 residents · 11,433 households · 84% flats · 17% social rented
- Council and charges
- London Borough of Camden. Part of Camden sits inside the Congestion Charge zone and all of it is inside ULEZ — both are inside the quoted price.
- First step
- Free survey in NW3, in person or by video call
Questions
Hampstead NW3 hoarder clean-up questions, answered
5t Luton is the practical maximum; several streets need a shuttle from Whitestone Pond on this side of Camden. We survey the carry route before quoting, arrange and pay for any London Borough of Camden permit or bay suspension in this 84% flats neighbourhood — and 37% one-person households here, with 39% owner-occupation locally, and where a lift or loading bay has to be booked we do that in advance so a visit never stalls waiting for building management. Part of Camden sits inside the Congestion Charge zone and all of it is inside ULEZ — both are inside the quoted price around Hampstead (Northern), with Hampstead Heath and Kenwood House a few streets away.
No. Every item or category is agreed with you before it leaves the property for Hampstead (NW3) addresses — and a median age of 35 in this neighbourhood, with Camden parking rules in play, and anything you are unsure about goes into the undecided tray rather than the van. Documents, photographs, jewellery, cash and keys are always set aside on a table for you to review on the Hampstead rounds, with a median age of 35 in this neighbourhood. If you change your mind halfway through the day, we stop across NW3.
Georgian townhouses, Arts and Crafts villas and mansion flats — many listed across NW3. Across Camden, 87% of homes are flats and 34% are socially rented on the 2021 Census on this side of Camden, with 11,433 households on this patch, so most of what we see around Hampstead is flats where a housing officer or support worker is often already involved. The route that usually works is a safeguarding-led programme run alongside the housing team on NW3 jobs, with 37% one-person households here, with a written report back.
Not from us. Vehicles can be unmarked, uniforms can be covered, nobody announces a company name on the doorstep around Hampstead (Northern) — and 37% one-person households here, with 17% of Hampstead homes being houses, and we will start early or work at a weekend at no extra cost if that is quieter. In shared buildings we use the service entrance and lift where there is one on NW3 jobs, with 17% social-rented stock nearby, and we keep landings clear as we go.
Regularly. We take referrals from housing officers, adult social care, environmental health, occupational therapists and community mental health teams across Camden, work to their risk assessment where they have one for Hampstead (NW3) addresses — and 17% social-rented stock nearby, with Camden parking rules in play, and send a written report and photographic file back afterwards. We can invoice the referring body directly.
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhoods Hampstead Town, South Hampstead, West Hampstead (E02000167, E02000175, E02000181) — the published geography that covers Hampstead, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL).
Talk to us about Hampstead NW3
A free survey, a written plan and one fixed price — £350 minimum attended visit, and nothing removed without your agreement. Call 020 3633 4555 or ask for a quote online.
Cleaning reviews from Greater London customers
This was my second job for Hello services and I was delighted to have Adam and Sultan back again. I had furniture assembly and clearance work to be done, and again it was done very professionally to a very high standard, and with absolute politeness at all times. They did an excellent job yet again… Read in full →
The service and results were very good. We gave them a probably harder job than others for a small apartment deep clean that was still cluttered by the many belongings of the person living in it. They took to the job well, worked hard over many hours and produced very acceptable results. The only issue… Read in full →
They did a thorough job and were flexible - rather than doing tasks that didn’t need doing ( although they were on the quote) they were willing to clean other things instead. They were polite, friendly and respectful.
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