Area-specific answers on pricing, likely timescales, access around Old Trafford (both the football ground and the cricket ground) and Longford Park, and licensed waste disposal under Trafford Council requirements.
What will clearing a property in Stretford cost?
We quote after seeing the property, never over the phone, because volume and contamination are what set the price — a typical whole-property job here moves around 22 cubic yards. Single room work starts from £395 and staged whole-property recovery from £1,250. The survey itself is free. All prices include licensed waste disposal with transfer notes, unmarked vans and a team briefed on working respectfully with the household.
Will your team judge the resident or the property?
Discretion is the whole model. Unmarked vans in M32, no company name on the pavement, no photographs without permission, and a crew of 2 who have done this many times before. What is inside the property stays between you, us and anyone you have asked us to speak to.
Will anything be removed without permission?
The resident holds the veto, always. We agree a signal before we start that means pause, and we honour it. Where a family or a social worker disagrees with a decision, we stop and let them resolve it rather than clearing over the top of it.
How long does a hoarder clean-up take in Stretford?
We plan the first visit around the kitchen, so someone can cook safely, then work outwards. Most M32 projects settle at 5 visits, spaced so the household can absorb what has changed and so any damp exposed under the clutter has time to dry before sanitising.
Do you handle sharps, biohazard and contaminated waste?
That is specialist work and it is quoted separately — quoted after survey. It covers PPE, approved containment, consignment paperwork and, where needed, air scrubbing while the room is worked. It is common in Trafford properties where a health crisis triggered the call.
What happens to everything you remove?
Every load carries a waste transfer note, and 72% of what we remove from Stretford homes is reused, donated or recycled rather than landfilled. Electricals are separated for WEEE, textiles and household goods go to local charities where they are fit to donate.
Do you work with social services, housing officers and care teams?
Referrals are welcome and common in Trafford. We are used to fire-safety deadlines, tenancy enforcement letters and hospital discharge dates, and we will write the staged plan around whichever of those is driving the timetable.
Should family be there while the work happens?
You are welcome to be there for all of it, some of it, or none of it. Plenty of families in Trafford find the first hour the hardest and step out afterwards — that is normal, and the crew will keep you updated by phone rather than by photo unless you ask.
How do you get the waste out of a property in Stretford?
Access in Stretford means a single goods lift, a booked loading bay and a concierge who needs notice before the first load goes down. We plan the route before the first bag moves, sheet the exit path to protect floors and communal areas, and time the load-out so the pavement is not blocked for neighbours.
Can you remove the smell from the property?
Odour work is the last stage, never the first. Clear, deep-clean, dry, then treat — and if the smell is coming from drainage or a trap rather than the contents, we find that before booking an ozone visit you do not need.
What support is there afterwards so it does not happen again?
We can put a weekly or fortnightly cleaner in afterwards, and many Stretford families do — it is the single most effective way of preventing a repeat. It is a separate, ordinary domestic booking at the standard hourly rate.
Which streets and postcodes do you cover around Stretford?
All of M32, from the streets around Old Trafford (both the football ground and the cricket ground) and Longford Park outwards, plus the districts on the same round — Urmston, Sale, Chorlton-cum-Hardy, Whalley Range, Davyhulme. No travel surcharge anywhere in Greater Manchester.
How quickly can you start?
We can normally survey a M32 property within two days and start within a week. Staged projects then run at whatever pace the household can manage — typically 5 visits.
Do you handle probate and deceased-estate clearances in Stretford?
Executors get a written inventory of anything found that looks saleable or sentimental, plus waste transfer notes for the file. Around Old Trafford (both the football ground and the cricket ground) and Longford Park that often means clearing a flats and apartment block property to a solicitor's deadline — tell us the date and we plan backwards from it.
Can landlords and letting agents in Stretford book this?
Yes. Landlords, agents and housing providers across M32 use us for end-of-tenancy hoarding recovery, and we invoice the organisation rather than the tenant where that is the arrangement. You receive before/after records and full disposal documentation for the tenancy file.
Are your crews insured, DBS-checked and licensed to carry waste?
We are fully insured with public liability and employer's liability cover, our crews are DBS-checked, and we hold a waste carrier licence — the three things a Trafford Council officer or a housing association will ask for. Certificates are sent with the quote, not on request.
What happens if there are pets or animal contamination?
We see animal-related contamination in Stretford properties fairly often. Faeces, bedding and nesting material are handled as contaminated waste, affected soft furnishings are usually removed, and pest control is coordinated in the same week.
Can you make the property safe for someone to keep living in Stretford?
Very often, yes — blocked exits, unsafe stairs and unreachable heating controls are the most common reasons a Stretford property fails a safety check. We clear escape routes and the priority room (the kitchen, so someone can cook safely) first so the home is safe to live in before the rest is staged.
What do we need to do before the crew arrives?
A conversation, that is all. We survey, agree a written staged plan, and confirm the date. There is no requirement to clear a path or apologise for the state of the property to a Stretford crew who have seen it many times.
How does payment work for a staged clean-up?
Because 59% of local projects run over 5 visits, we bill stage by stage so nobody commits the full amount up front. Variations are re-quoted in writing before the extra work happens, never added afterwards.