Hoarder clean up in Mossley

We quote after seeing the property, never over the phone, because volume and contamination are what set the price — a typical whole-property job here moves around 22 cubic yards. Single room work starts from £395 and staged whole-property recovery from £1,250. The survey itself is free. All prices include licensed waste disposal with transfer notes, unmarked vans and a team briefed on working respectfully with the household.

No — and we say that knowing you have probably been told it before. Our crews are briefed to speak to the resident, not about them, to ask before moving anything, and to stop when asked. 66% of our Mossley projects are arranged by a family member, so we are used to walking into a room where trust has to be earned in the first ten minutes.

The resident holds the veto, always. We agree a signal before we start that means pause, and we honour it. Where a family or a social worker disagrees with a decision, we stop and let them resolve it rather than clearing over the top of it.

We plan the first visit around the kitchen, so someone can cook safely, then work outwards. Most OL5 projects settle at 2 visits, spaced so the household can absorb what has changed and so any damp exposed under the clutter has time to dry before sanitising.

That is specialist work and it is quoted separately — quoted after survey. It covers PPE, approved containment, consignment paperwork and, where needed, air scrubbing while the room is worked. It is common in Tameside properties where a health crisis triggered the call.

Every load carries a waste transfer note, and 79% of what we remove from Mossley homes is reused, donated or recycled rather than landfilled. Electricals are separated for WEEE, textiles and household goods go to local charities where they are fit to donate.

We work alongside Tameside Council teams, housing providers and private care agencies regularly. Send the referral with the deadline attached and we will tell you honestly whether it is achievable, rather than agreeing and then failing on the day.

You are welcome to be there for all of it, some of it, or none of it. Plenty of families in Tameside find the first hour the hardest and step out afterwards — that is normal, and the crew will keep you updated by phone rather than by photo unless you ask.

Access in Mossley means a narrow terraced frontage with no side access, so every bag comes out through the front door and along the pavement to the van. We plan the route before the first bag moves, sheet the exit path to protect floors and communal areas, and time the load-out so the pavement is not blocked for neighbours.

Only after source removal — odour treatment on a property that is still full is a waste of your money. Once rooms are clear and sanitised, we schedule ozone or hydroxyl treatment and re-check after 7–10 days to confirm the smell has not returned.

Aftercare is part of the plan, not an upsell. A written handover, photographs if you want a record, disposal paperwork for the file, and a follow-up conversation about what support the household needs so the same call is not made again in two years.

All of OL5, from the streets around The Huddersfield Narrow Canal and Mossley's Micklehurst hillside outwards, plus the districts on the same round — Stalybridge, Greenfield, Uppermill, Ashton-under-Lyne, Lees. No travel surcharge anywhere in Greater Manchester.

Fast, when it needs to be. Bereavement, with an executor holding a probate timetable is the most common reason we are called here, and those calls get a survey inside two working days. Non-urgent projects are usually booked within a fortnight.

Yes — executor and probate clearances are a regular part of the work in Mossley. We photograph and list anything of apparent value before it moves, box all paperwork, wills and financial documents for the executor, and provide dated disposal records for the estate account.

Yes. Landlords, agents and housing providers across OL5 use us for end-of-tenancy hoarding recovery, and we invoice the organisation rather than the tenant where that is the arrangement. You receive before/after records and full disposal documentation for the tenancy file.

We are fully insured with public liability and employer's liability cover, our crews are DBS-checked, and we hold a waste carrier licence — the three things a Tameside Council officer or a housing association will ask for. Certificates are sent with the quote, not on request.

Pets are kept out of working areas throughout for their safety and ours. Litter, bedding and heavily soiled flooring are removed and consigned separately, then the room is sanitised and deodorised once it is clear and dry.

Where a hospital discharge is waiting on the property, we prioritise the route from the front door to a bed, a working bathroom and a usable kitchen, then continue in later visits. Occupational-therapy recommendations are built into the first-visit plan.

Nothing. Do not tidy, do not pre-sort, and do not throw anything out before we arrive — people often bin the wrong things under pressure. Just let us in, and tell the surveyor which rooms matter most.

Payment is on completion of each stage, so a staged Mossley project is paid across the visits rather than in one lump. We invoice councils, housing associations, solicitors and care providers on account where that is the arrangement.