Havering · RM5 · End of tenancy
Collier Row End of Tenancy Cleaners — RM5, Havering
End of tenancy cleaners for Collier Row (RM5) in Havering. We take on tenant, landlord and letting-agent bookings across RM5, and we price the job around what this stock is: post-war semis and terraces with drives, plus 1960s low-rise flats.
- 72-hour deposit-back re-clean guarantee
- Agent-approved checklist and photo record
- Oven deep clean included — never an add-on
- Fixed price: parking, permits and ULEZ inside it

The service, locally
End of tenancy cleaning in Collier Row RM5
Tenancies here run longer than the inner-London average, so a Collier Row check-out is a genuine deep clean of a whole house: stairs, landings, second bathrooms, utility and the carpets the agent will compare to the check-in report.
Access and parking here: Wide suburban roads, driveways and easy kerbside loading.
- Studio check-out from
- £165Studio check-out from
- Havering privately rented
- 15.8%Havering privately rented
- Re-clean guarantee
- 72hrRe-clean guarantee
- Households in borough
- 101,276Households in borough
Instant estimate
Price your Collier Row check-out clean in under a minute
Instant estimate
Price your check-out clean in Collier Row RM5
Your fixed price band
£285–£330
Typically 5–7 hrs on site. Oven deep clean is always included.
- ULEZ applies here and is inside the band above. Havering is outside the Congestion Charge zone.
- London Borough of Havering parking permits are arranged and paid for by us, not added to your invoice.
- Includes the 72-hour re-clean guarantee if the check-out report flags cleaning.
Check-out cleaning in this postcode
How an Collier Row RM5 check-out actually works
- Tell us the property size and check-out datePick studio to 5-bed, say whether it is furnished or empty, and give us the date the keys go back. No survey and no site visit.
- Get a fixed price, on screenThe price is fixed against the property size and add-ons you choose. Parking, permits, ULEZ and the Congestion Charge are already inside it.
- Book your slot, often within 48 hoursMost London check-outs are booked within 48 hours, including weekends. Peak weeks in late June to September fill fastest.
- Full room-by-room clean against the agent checklistA DBS-checked team works the inventory list: oven interior, appliance seals, limescale, cupboard interiors, skirtings, sockets, window tracks, floors.
- Photos, checklist and a free re-clean if flaggedYou get a photo record and the completed checklist to send your agent. If the check-out report flags cleaning within 72 hours, we return and re-clean those items free.

Why Hello Services
What Collier Row tenants and landlords get from us
Deposit-back re-clean guarantee
If the check-out report raises a cleaning issue within 72 hours of our visit, send us the report and we return to re-clean those items free of charge. No quibbling, no second invoice.
Agent and landlord approved checklist
We clean to the same room-by-room list independent inventory clerks work from, and you get the completed checklist plus a photo record to forward to your agent.
DBS-checked, insured cleaners
Every cleaner is identity-checked, reference-checked and DBS-screened, and we carry £5m public liability plus treatment risk cover. Certificates on request before the visit.
All equipment and products included
Teams arrive with an oven dip tank, HEPA vacuum, steam unit, acid-safe descaler and a colour-coded microfibre system. You do not need to leave anything behind for us.
Oven and appliance deep clean as standard
The oven interior, racks, door glass, hob and extractor filters are inside the price on every tenancy clean — never a bolt-on, because it is the first thing the clerk opens.
Havering permits and carpets managed for you
Wide suburban roads, driveways and easy kerbside loading. We check London Borough of Havering's CPZ hours for the exact street and arrange any permit at no cost, and we can steam-clean the carpets on the same visit so you get one receipt for the agent.
Fixed prices
End of tenancy prices in Collier Row RM5
| Property size | Furnished | Unfurnished | Typical time | What's included |
|---|---|---|---|---|
| Studio | £185 | £165 | 3–4 hrs | Full check-out clean: oven interior, hob, extractor filters, fridge and freezer, all cupboard interiors, bathroom descaled, floors, skirtings and internal glass. |
| 1 bedroom | £225 | £199 | 4–5 hrs | Everything in the studio clean plus wardrobe and drawer interiors, bedroom skirtings, sockets and switches, window tracks and sills. |
| 2 bedroom | £285 | £255 | 5–7 hrs | Two-cleaner team, both bedrooms, all appliances inside and out, second WC or ensuite where present, hallway and internal doors. |
| 3 bedroom | £350 | £315 | 6–8 hrs | Team clean to inventory standard including stairs, landings, two bathrooms, radiators, cobwebs and full appliance strip-down. |
| 4 bedroom | £425 | £385 | 8–10 hrs | Full team, whole house, every appliance, all internal glass, utility room, loft-room bedrooms and second kitchen where fitted. |
| 5 bedroom+ | £495 | £445 | 9–12 hrs | Large-house and HMO check-out clean: all bedrooms, shared kitchens, multiple bathrooms, communal hallways inside the demise. |
All prices are in GBP and are the price you pay. Domestic end-of-tenancy cleaning is supplied VAT-free where the cleaner is self-employed; landlord and letting-agent contracts invoiced through the company are quoted plus VAT at 20%.
The checklist
Everything we clean room by room
Kitchen
- Oven interior, roof, sides and base degreased
- Racks, trays and shelf runners dip-tank cleaned
- Oven door glass split and cleaned inside
- Hob, burners, pan supports and control knobs
- Extractor hood, canopy and filters degreased
- Fridge and freezer defrosted, drawers, shelves and seals
- Washing machine drawer, seal and filter
- Dishwasher filter, seal and spray arms
- Microwave inside, outside and turntable
- All cupboard and drawer interiors and runners
- Worktops, splashback tiles and grout
- Sink, drainer, taps and plughole descaled
- Bin recess and under-sink area
- Kickboards, skirtings and floor edges
Bathroom and WC
- Limescale removed from shower screen and glass
- Taps, shower head and hose descaled
- Tiles and grout scrubbed and rinsed
- Bath, basin and shower tray
- Toilet bowl, rim, seat, hinges and cistern
- Extractor fan cover and vent
- Mirrors, cabinet interiors and shelves
- Towel rails, radiators and pipework
- Sealant lines wiped and checked
- Floor washed to the edges and behind the pedestal
Bedrooms and living areas
- Skirting boards wiped along their full length
- Sockets, switches and thermostat faces
- Doors, frames, handles and top edges
- Wardrobe, drawer and shelf interiors
- Radiators front, back and valves
- Cobwebs, ceiling corners and light fittings
- Picture rails, cornices and dado where fitted
- Mirrors and internal glass
- Behind and under freestanding furniture
Floors
- Full HEPA vacuum including edges and under furniture
- Hard floors mopped with the right product for the finish
- Carpet traffic-lane treatment (steam extraction as an add-on)
- Stairs, landings and stair edges
- Door thresholds and floor vents
Windows and doors
- Internal glass cleaned streak-free
- Window frames, sills and handles
- Window tracks and drainage channels cleared
- Trickle vents wiped
- Front and back door glass, frames and letterplate
Not included
- Exterior windows above ground floor without access equipment
- Garden clearance, jet washing and green-waste removal
- Mould caused by damp or disrepair — that is a landlord repair, not a clean
- Items, furniture or rubbish left in the property (we can quote a clearance)
- Repainting, filling holes or making good damage
- Loft, cellar or garage contents unless booked as an add-on
- Communal hallways, stairs and bin stores outside your demise
- Curtain and blind laundering (blinds are dusted, not washed)
Add-ons and local costs
What can change the price in Collier Row RM5
| Add-on | From | Time | Detail |
|---|---|---|---|
| Carpet steam cleaning | £45 | 30–45 min / room | Hot-water extraction with pre-spray, traffic-lane and pet treatment; the receipt agents ask for. |
| Upholstery cleaning | £75 | 45–60 min | Extraction clean with fabric test patch and deodoriser; armchairs from £35. |
| Exterior window cleaning | £60 | 1–2 hrs | Reach-and-wash glass, frames and sills to third floor. Above that needs access equipment. |
| Balcony or patio clean | £45 | 45–60 min | Decking or tile wash-down, railings, glass balustrade and drain clear. |
| Single oven deep clean | Included | included | Dip-tank clean of racks and trays, door glass split and cleaned — standard on every tenancy clean, never an add-on. |
| Double oven or range | £35 | +45–90 min | Range cookers, double ovens and Agas need extra dip time and a second technician pass. |
| Fridge-freezer defrost | £25 | +60 min | Defrost, drawer and seal clean, drip-tray flush. Turn it off 24 hours before if you can. |
| Heavy limescale treatment | £30 | +45 min | Extended acid-safe descaler contact time on screens, taps, tiles and toilet — London water is hard everywhere. |
| Mattress clean | £40 | 30–45 min | Extraction clean and sanitising both sides; often requested for furnished lets. |
| Garage, loft or store | £55 | 1–2 hrs | Sweep-out, cobwebs, shelving wipe-down. Waste removal is quoted separately. |
- Parking and permits
- Wide suburban roads, driveways and easy kerbside loading. Any permit, suspension or dispensation in London Borough of Havering's zone is arranged and paid for by us.
- Controlled parking hours
- London Borough of Havering operates controlled parking across most of Havering; we check the exact street's hours at booking so the team is not moving the van mid-clean.
- Congestion Charge
- Havering sits outside the Congestion Charge zone, so there is no charge to pass on.
- ULEZ
- Every Hello Services vehicle is ULEZ-compliant, so there is no ULEZ line on your invoice anywhere in London.
- Walk-up access
- Lift or ground-floor access here, so no stair-carry allowance is needed in the timing.
- Concierge and lift booking
- No managed-building sign-in needed at most addresses here; tell us at booking if yours differs.
- Same-day and next-day
- Next-day slots carry no premium. Genuine same-day call-outs are +£40 when a check-out moves at short notice, subject to a team being free.
Deposit protection
What loses deposits in Collier Row and how we stop it
- Oven interior, racks and door glass — the single most flagged item on any check-out report
- Limescale on shower screens, taps and toilets; London's water is hard in every borough
- Carpets in bedrooms and stairs, usually the biggest single deduction in a house let
- Utility room, second WC and garage or side-return doors and frames
- Conservatory or patio doors, tracks and internal glass
Your rights at check-out
Under the Tenant Fees Act 2019, a tenancy signed on or after 1 June 2019 cannot require you to pay for professional cleaning as a condition of the tenancy. What the landlord can require is that the property is returned as clean as it was at check-in, evidenced against the inventory. Your deposit must be in a government-approved scheme, and a disputed deduction goes to that scheme's free adjudication — which weighs photographic evidence heavily. That is why we hand you a dated photo record with the completed checklist on the day. General guidance, not legal advice.
Get my Collier Row priceCoverage
Check-out cleans around Collier Row RM5
Nearby areas we also cover
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Related services
Other cleaning we run in Collier Row RM5
Deep cleaning
A full reset for Collier Row homes that are staying lived in — same detail, no inventory report.
Regular domestic cleaning
Weekly or fortnightly visits with the same cleaner across RM5, from two hours.
After builders cleaning
Fine-dust removal after a Collier Row refurbishment, before the property is re-let or photographed.
Oven cleaning
Standalone dip-tank oven clean in RM5 when the rest of the property is already done.
Carpet cleaning
Hot-water extraction for the stairs and bedrooms Havering agents always compare to check-in.
Upholstery cleaning
Sofas and mattresses in furnished Collier Row lets, cleaned and deodorised on the same visit.
Window cleaning
Internal glass is in the tenancy clean; exteriors to third floor are booked here for RM5.
Airbnb changeover
Short-let turnarounds in Collier Row with linen change, restock and a photo report before check-in.
Communal area cleaning
Blocks around Collier Row: entrance glass, corridors, stairs, lift interiors and bin stores.
Office cleaning
Commercial leases in RM5 that need the same check-out standard when the lease ends.
About the area
Collier Row in context
A large residential suburb north of Romford with its own shopping parade. That is Collier Row, a RM5 neighbourhood of Havering with Romford (Elizabeth line) as its link into central London. Essex market towns and farmland that became commuter suburbia after the LMS and District lines arrived.
Tenure is what shapes the check-out workload here. Across Havering, 15.8% of households rent privately, 70.5% own and 13.6% rent socially (ONS Census 2021) — against a London-wide private-rented share of 30%. Post-war semis and terraces with drives, plus 1960s low-rise flats.
Logistics set the slots we can offer in RM5. Wide suburban roads, driveways and easy kerbside loading. Havering sits outside the Congestion Charge zone and inside ULEZ. Every quote already carries the parking, permit and charging position for the street, so the number you see is the number you pay on the day the keys go back.
Havering check-outs on family houses are longer inspections — more rooms, gardens in scope for tidiness, and carpets assessed against the check-in condition. Agents here almost always ask for a professional carpet-cleaning receipt alongside the clean.
- Postcode districts
- RM5
- Nearest station
- Romford (Elizabeth line)
- Housing stock
- Post-war semis and terraces with drives, plus 1960s low-rise flats.
- Landmark
- Collier Row Lane parade
- Access, parking and permits
- Wide suburban roads, driveways and easy kerbside loading.
- Charging zones
- ULEZ only
Area at a glance
Collier Row RM5 by the numbers
Who lives here and what they live in decides how a clean is priced and how long it takes. These are the published figures for Havering, not estimates.
262,052
Residents
Havering, Census 2021
101,276
Households
Median age 38.9
Flats vs houses
Residents by sex
Single-person households
25.8%
Privately rented
15.8%
- Median age
- 38.9
- Owner-occupied
- 70.5%
- Social rented
- 13.6%
- Postcode districts
- RM5
- Nearest station
- Romford
- Parking
- CPZ + ULEZ
Source: ONS Census 2021, borough totals via Nomis (table TS008, TS041, TS007A, TS044, TS054, TS003). Figures describe the whole borough, the smallest area ONS publishes every one of these tables for. Coordinates for the RM5 district: 51.6013, 0.1648 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).
Questions
Collier Row RM5 end of tenancy questions, answered
A 2-bedroom end of tenancy clean in Collier Row starts at £255 unfurnished and £285 furnished, and normally takes a two-cleaner team five to seven hours. That price includes the oven deep clean, appliance interiors, limescale removal, all cupboard interiors and internal glass, plus every parking, permit and ULEZ cost in Havering.
We guarantee the cleaning element, which is the most commonly disputed part of a check-out. If the report flags cleaning within 72 hours we return and re-clean free. We cannot cover damage, missing items or wear and tear — deposit schemes assess those separately from cleanliness.
A tenancy signed on or after 1 June 2019 cannot require you to pay for professional cleaning as a condition of the tenancy under the Tenant Fees Act 2019. What the landlord can require is that the property is returned as clean as it was at check-in. If it is not, a deduction can be claimed at check-out and evidenced against the inventory. This is general guidance, not legal advice.
Yes. Send us the check-out report within 72 hours of our visit and we return to re-clean the flagged items at no cost, usually within 48 hours. We also give you a photo record and completed checklist on the day, which resolves most Havering queries before a re-clean is needed.
No. Wide suburban roads, driveways and easy kerbside loading. Where London Borough of Havering operates a controlled parking zone at your address we check the hours at booking and arrange a visitor permit, a suspended bay or a dispensation ourselves. You are never asked to buy a permit and it is not added to your invoice.
Collier Row is inside the ULEZ but outside the Congestion Charge zone. Our vehicles are ULEZ-compliant and any charge is already inside the fixed price.
Yes. Tell us the access process at booking and we register the team, book the service or goods lift where the managing agent requires it, and send ID and insurance documents to the concierge in advance. Key-safe and agent key release both work too.
Yes, and it matters here: London's water is hard in every borough, and scale on screens, taps and toilets is the second most common reason a check-out clean gets rejected. We use acid-safe descaler with proper contact time rather than abrasives, so chrome and glass are not scratched.
Often, yes. Genuine same-day bookings carry a £40 premium and depend on a team being free; next-day slots carry no premium at all. Call 020 3633 4555 for same-day availability — the online form covers everything from tomorrow onwards.
Yes — every street in RM5, including Collier Row and the neighbouring Havering areas. Boundary postcodes are covered too; enter the full postcode in the quote form and it confirms coverage instantly.
You do not need to be there — key collection, a key safe or agent key release all work. The property should be empty of your belongings and furniture where possible, because we clean inside cupboards, behind appliances and along skirtings. Utilities need to be on: no hot water or power means no proper clean.
Carpet steam cleaning is an add-on at £45 per room using hot-water extraction, and it is booked on the same visit so you get one receipt for the agent. Vacuuming and traffic-lane treatment are already included in the tenancy clean itself.
Seven to ten days is comfortable for RM5, and month-end Fridays are the busiest slot in Havering by a wide margin. We can often cover a next-day booking, and same-day when a check-out moves at short notice.
Source: ONS Census 2021, borough totals via Nomis (table TS008, TS041, TS007A, TS044, TS054, TS003). Figures describe the whole borough, the smallest area ONS publishes every one of these tables for.
Book your Collier Row RM5 check-out clean
Fixed price on screen, seven-day availability, agent-approved checklist and a 72-hour re-clean guarantee. Call 020 3633 4555 or get your price online in under a minute.
