2,156 households sit inside the TW10 neighbourhood covering Richmond Hill and Ham. The build is Georgian and early Victorian, the tenure profile owner-occupier-led, and 35% of those homes are flats.
The owner-occupier-led mix here (58% owned, 15% privately rented) means a TW10 diary swings between short-notice tenancy deadlines and appointments set a fortnight out.
Walls are some of it dry-lined during a later refurbishment — and solid London stock brick, with 26% social-rented stock locally, block access is agreed with the estate office first, so the fixing that matters in Richmond Hill and Ham is chosen on site — the usual failure here is Richmond Hill and Ham gives us fixings landing in soft lime mortar joints instead of the brick body, the reality on the streets around Ham House and the Richmond Hill view.
Richmond Hill and Ham is outside the Congestion Charge zone but inside ULEZ; our vehicles are compliant, so nothing is added for it. What shapes the job more is the neighbourhood itself — the protected view from the hill, Ham House and the riverside meadows below — which is why a TW10 quote is not a Richmond upon Thames average.
On access, extremely steep hill, narrow riverside lanes at Ham and conservation-area limits — one reason one technician and a van-mounted dip tank; two for commercial ranges or where a lift booking limits the time on site. Fitters travelling in use Richmond (District, Overground, South Western).