Hoarder Cleaning in West Malling

“Loredana came to my 3 bed 2 bath property in Berkshire today with her colleague for end of tenancy deep clean. She was prompt, arriving early, fully equipped with all she required to complete the job. She was really lovely, professional and worked meticulously and thoroughly. They both did a great job and asked me to check everything and addressed any things immediately ensuring that I was happy with the job before leaving and taking payment. They stuck to the agreed quote and did not add any additional costs as I have seen other companies do. The company kept me updated and responded to any queries in a reasonable time frame. I feel confident that if there were any issues both Loredana and Hello would have dealt with them professionally and promptly. Thank you 🙏”

“I was initially quoted £135 to deep clean a studio flat. On the day, 2 cleaners arrived and one of them proceeded to take pictures and saying the place is in a state (isn’t that why a deep clean is requested)? They left the property and I received a call from the company saying due to the grime, etc, it would cost another £200! I felt I wasn’t in a position to argue as it was my recently deceased brother who lived there and I had to clear it, so I paid and they came back. Apart from the attitude of the picture-taker, I have gone back today to check and I cannot fault their cleaning. Everywhere was spotless and all appliances smear-free. They cleared out at least 20 plastic carrier bags, and other sundries so 4 stars they’ve got. I think they should offer an in-person quote so they can see the condition and give an accurate quote.”

“We had Justina and Derek to do a one-off clean of our home (3 bed semi on 3 floors). They did an amazing job and it looks fantastic. Highly recommend them / Hello Services Ltd to anyone needing a reliable, thorough, extremely hard working couple to clean a home (we are moving and so it has been rather neglected these last few weeks!). Thank you again 10/10. S&B”

“We are over the moon with our one-off deep clean, the team (led by Mo, i think he said his name was!) turned up early and were done within 4 hours, we can't believe how much they got done in that time. They went absolutely above and beyond and cleaned inside cabinets/the fridge even though they were fairly full (we weren't expecting it!), took out our bins, cleaned the microwave - our oven also looks good as new. So impressed with the job and will definitely be using the service again!”

“Having moved into our first home together as a couple, i was disgusted with the state of the house left by the previous owner. As much as I tried, the cleaning was too much. I googled and found 'Hello Services Ltd'. Customer Service was excellent, I was kept informed and their website was excellent and easy to navigate. I told them about the house and the state the kitchen was left in by the previous owner. I could not great them on the day they arrived due to work so my husband met them at the house and they did an excellent job. At last I can enjoy my home. Hello Services Ltd staff gave my house the deep clean I requested and exceeded my expectation. The house smells so much better especially the kitchen as it previously had a wet dog stench left by the previous owner. I was so embarrassed by this as it was not my doing but the previous owners doing but Hello Service Ltd staff appeared unfazed which was what made the experience even better If anyone wants their house cleaned, contact Hello Services Lrd. They are professional, friendly, courteous and they will get the job to an excellent/high standard. My house is gleaming and for the first time since moving in a few days ago, I am loving the house Thank you so much Hello Services Ltd”

“Really easy & straight forward website to get services booked in, with lots of choice for all cleaning required. Good communication from the customer services team. The two male cleaners were friendly and provided a professional and fantastic deep clean service. Outstanding result and the house looks pristine, the oven is so clean it looks brand new. Equally the fridge & freezer clean was also brilliant. They used my wood floor cleaner for my new wood floors which I really appreciated. The house looks so good and extremely happy & satisfied with the job they did. I have had health issues so the deep clean service was very helpful for me and my puppy. I would highly recommend this team for deep cleaning services, excellent value for money. Definitely a 5 star service, just absolutely brilliant as the house looks like a million dollars. ⭐⭐⭐⭐⭐”

“A lovely team who worked well together. Friendly and professional. I’ve yet to closely inspect the finished work as I’m waiting for the carpets to dry fully. They look really clean and the cleaners went the extra mile to clean the hall rugs too. They did miss some of the skirting boards and door frame tops, but willingly attended to these when it was noted. The hourly rate per person worked out rather high at just under £30 (I’d expect a maximum of £20) which makes me less likely to use the service for future interim cleaning. But, if on close inspection, everything is as clean as it looks so far, I’m happy to recommend Hello Services for a one off deep clean.”

“I am more than impressed with the deep clean move-in service I recieved from Bobby and team. They arrived early, worked so hard all day, did a really thorough clean and exceeded my expectations, which made our moving in experience even better! Bobby and co. We're so friendly and proud of the work they were doing. I have recommended Hello Serivces & Bobby to friends and family already. If you are hesitating like I was, look no further! These guys are the real deal! Hello Services were the first to respond to my many enquiries sent out, they had last minute weekend availability, quote was in line with other quotes I had received, all products and equipment were provided, and the rest of the service consistently followed. 11/10! Thanks again everyone 🙌”

“Excellent service. I had a deep clean and the price quoted was very reasonable for a very large 5 bed house with a large basement. Due to a leak we had to do a deep clean. The team that came were very polite, cheerful and worked very hard. So a big thank you to them and appreciate all the hard work they did and was very happy with their work. They asked me to check everything as they finished each room. A very satisfied client and will definitely be using them again. (13th Jan 2020 13:30 hours job)”

“Really kind and friendly; asked if they could come early bc they finished job beforehand early which was a nice surprise; great job deep cleaning the couch - wow! And getting hard mildew off the shower door, bathroom counter, and kitchen tiles. I was so impressed with their cleaning work and they were so friendly throughout. They even asked if they could come back to try a different cleaning product on the rough mildew stain in the toilet - I really appreciate that.”

“I found Hello Service on line and what a find. The comprehensive services on the website are backed up by fantastic communications at every stage of the process with particular thanks to Sam and Martin. This includes from the initial enquiry, a seamless booking process, amazing quotation that met my exact needs, easy payment process and the little touches like reminding me that the deep clean of the property was to take place at the time and date I booked. On the day of the deep cleaners Hussain and Sumara provided a very professional service and they kept me informed of all they were undertaking during the course of the deep clean. I would have no hesitation recommending Hello Services. A top notch company.”

“Very pleased with the deep clean Hello Services provided for my new home. Once they got started they were quick and efficient and left the place looking and smelling fresh. The cleaners that came were friendly to deal with. My only quibble is that they were a little late for the appointment but that didn't impact too much. Overall - pleased with the service - particularly the ease of booking and getting an itemised quote for the work done.”