Hoarder Cleaning in Tonbridge

“I booked a deep clean for my new house after it had been left in quite a state by the previous owner. The online booking process was easy and thorough in order to find out my specific needs for the appointment. The quote was immediate and itemised so I could see the break down of cost. On the day of the appointment, our cleaners unfortunately had a flat tire and so needed to arrive late, however their communication was excellent and everything was completed within a suitable time frame. Overall I was very pleased with the service, particularly the attention paid to cleaning the carpets.”

“My situation was difficult, as I hadn’t done a deep clean for well over a decade, so it was not an easy job. Adriana & Constantin were excellent in what they did. They were courteous and ran through the itemised list before work began. They both worked really hard and were very careful with my possessions. They created a cleaned flat that I was extremely happy with, and they were apologetic that it couldn’t be perfect. I sympathised with them that some of the stains in the carpet would never come out. All in all it was an excellent service you provided, and I would definitely recommend your company to all that need a cleaning service. Thank you.”

“We recently booked Hello Services for a deep clean of a property we’ve just purchased, and we couldn’t be happier with the experience. They responded quickly with a detailed and transparent quote, clearly outlining everything included in the service. On the day, they even messaged ahead of time to let me know how far away they were, which I really appreciated. Azan and the team were absolutely lovely, professional, and incredibly thorough. From the moment they arrived, they reassured me that they would do a fantastic job and they truly delivered. While the house didn’t look visibly filthy, it was covered in dog hair and had an unpleasant smell. By the time they finished, the property felt fresh, clean, and ready for us to move in. Before leaving, they made sure I walked through the property to check everything and confirm I was completely happy with the results. I would definitely recommend Hello Services to anyone looking for a reliable deep clean!”

“I booked the team for a deep clean of my house and the team did a really good job. I was particularly impressed with the oven clean and the attention to detail with the tile clean in the kitchen and bathroom. All in all the experience was good and the guys were here for almost 5 hours. The only slight negative, although it was communicated a few days before, the team had to come a little later than planned as they had another job over running. However, all in all the job was conducted to a good standard and the team were polite and had great communication.”

“I used Hello Services for the second time for a deep cleaning at my flat in my living room, dining room, 2 bathrooms, and hallway, which included a deep steam of my sectional 5-seater couch and TALL window cleaning. He did an exceptional job. I was so impressed with the attention to detail he gave my apartment as part of the cleaning. He cleaned the tiniest corners / trimmings! He was kind and very professional the whole time. I will absolutely be booking him / the team again when I need another deep clean. I also really appreciate how Hello Services let's you mix & match your cleaning needs as part of the quote creation, letting me account for certain unique situations (e.g. I didn't want my bedrooms cleaned just the bathrooms). The flexibility with the quote was the first reason I booked with them, and now after 2 deep cleans being so impressive I will be booking another clean in the future!”

“I booked a deep cleaning service with Hello Service Ltd for a client I support. Their cleaners arrived on time, and Sardar and his colleague did an excellent job, especially considering how dirty and cluttered the flat was. Before starting, they thoroughly assessed the property and clearly explained what could and couldn’t be cleaned. For example, they pointed out that some stains on the walls couldn’t be washed without removing the paint, as it wasn’t washable paint, and that certain areas with wallpaper required careful handling. I appreciated their honesty and professional observations, and I agreed to the work as advised. They completed the job to a high standard. The quote was also very reasonable—just under £300, whereas some other companies quoted over £3,000. Overall, I’m very pleased with their service!”

“From the initial enquiry… communication was excellent. Moving to a new property is stressful enough but the quote we received was detailed and at a very reasonable price. We cannot thank Khalifa and Kamal enough! What a dream team. Turned up on time and the job they did exceeded expectation. Polite and professional and attention to detail faultless. For anyone looking to have a deep clean especially when moving into a new house, we highly recommend using this company. Thank you so much 👌”

“I had a very positive experience with HelloService. I first used their service two years ago for the end of tenancy cleaning of my flat in Edinburgh, where I had lived for six years. I was quite nervous, as the property had been occupied for a long time, but HelloService delivered a very high standard of cleaning. The end of tenancy inspection was passed at the first attempt, and both my landlord and I were very satisfied with the result. I was genuinely impressed. More recently, when I needed an end of tenancy clean for my flat in Cambridge, I did not hesitate to contact HelloService again. I was pleased that they still had my records and even offered a returning customer discount. Although the price was slightly higher than before, I was happy to proceed given my previous experience, especially as they provide a seven-day guarantee, which not many companies offer. While the first team did not fully meet the expected standard, the company responded quickly and arranged a re-clean the very next day. I really appreciated this prompt response. Denisse and her team in Cambridge delivered an excellent service. They carefully followed the checkout report, addressed all the issues in detail and carried out a thorough clean across the entire flat. The overall standard was very high and the property is now in very good condition. I truly appreciate the professionalism, responsiveness and reliability of the company. I also enquired about a regular monthly cleaning service and, although this is not something they currently offer, I would certainly have considered using them for this as well. This is not the first time I have used HelloService and my experience has consistently been positive. I would highly recommend their services and would happily use them again in the future.”

“We arranged a deep clean of the house. The overall experience has been excellent from obtaining the quote, booking the appointment through to getting the job done. The communications have been very good from Home Services . Our deep cleaning team was Briar and Rebwar. They let us know when they would arrive, they were very pleasant and polite, they checked the job requirements with us and then just started and we were able to leave them to it. They were focused and they have done an outstanding job, i would definitely recommend them. Thankyou Hello Services.”

“The cleaners were friendly and professional. I had to chase up ETA. They did a good job, later than expected But a light fitting in kitchen was left greasy and dusty. Another team returned the following day. Paid for carpet cleaning included initially in quote at room price then full price for deep clean the following day. Wasn't vacuumed again. Advised 3 hours for carpets to dry. But still wet 3 days later”

“Loredana came to my 3 bed 2 bath property in Berkshire today with her colleague for end of tenancy deep clean. She was prompt, arriving early, fully equipped with all she required to complete the job. She was really lovely, professional and worked meticulously and thoroughly. They both did a great job and asked me to check everything and addressed any things immediately ensuring that I was happy with the job before leaving and taking payment. They stuck to the agreed quote and did not add any additional costs as I have seen other companies do. The company kept me updated and responded to any queries in a reasonable time frame. I feel confident that if there were any issues both Loredana and Hello would have dealt with them professionally and promptly. Thank you 🙏”

“I was initially quoted £135 to deep clean a studio flat. On the day, 2 cleaners arrived and one of them proceeded to take pictures and saying the place is in a state (isn’t that why a deep clean is requested)? They left the property and I received a call from the company saying due to the grime, etc, it would cost another £200! I felt I wasn’t in a position to argue as it was my recently deceased brother who lived there and I had to clear it, so I paid and they came back. Apart from the attitude of the picture-taker, I have gone back today to check and I cannot fault their cleaning. Everywhere was spotless and all appliances smear-free. They cleared out at least 20 plastic carrier bags, and other sundries so 4 stars they’ve got. I think they should offer an in-person quote so they can see the condition and give an accurate quote.”