Hello Services customer reviews for Upholstery & Sofa Cleaning
Every review below was left by a real customer — on Trustpilot, on Google, or directly with our office after the job. We do not write, edit or shorten them. A link to the original appears whenever that exact review URL is stored with the record.
Had a job done? Leave a review
Filtered by:Upholstery & Sofa CleaningRemove filter4 star and upRemove filterLeft with us directlyRemove filterClear all
Area and service choices appear only where a review carries that verified tag. Untagged reviews remain available under All.
★★★★★Direct feedback
Back from hospital and sofa bound I first needed help in changing the battery of the beeping fire alarm. The pile of rubbish went out in a flash and the disorder in the kitchen and bathroom was organised by the two gentlemen, together with the hoovering and wiping of the floors in no time at all. A highly efficient and recommendable service all around.
★★★★★Direct feedback
They were friendly and efficient, the bathroom is gleaming and this took some doing as the place was filthy when we moved in. They were great with my baby, and were happy to work around us while I had her napping, and did a decent hoover of the living room even pulling out our very heavy 3 seater sofa that I can’t move so can never clean behind.
★★★★★Direct feedback
The admin team were so responsive and speedy - really great communication to book/add on services. Then the cleaning duo Team Yamba were amazing! Arrived exactly on time, listened carefully to some of the complexities of the clean, and followed all instructions. Advised the best approach to cleaning the sofa given how filthy it was. Would definitely recommend and use again.
★★★★★Direct feedback
The people who arrived were lovely & my house is so clean BUT they were 1 hour 15 mins late for a clean that took over 4 hours, the gentleman said they should have been a morning booking, & because they cleaned our sofa & mattress we then couldn’t sit on it when they did leave or sleep comfortably in our bed. Apart from that aspect I’m very pleased
★★★★★Direct feedback
Overall the cleaning was very good. However units on the front of my breakfast bar area were not cleaned as they still had marks on them and the inside contained crumbs and sawdust. I was unsure if the sofas had been cleaned as they didn't smell of upholstery that had been washed and there were a few grim marks on the arms of the sofas. The kitchen cupboard doors felt sticky which was perhaps from the products used. Other than that we had no other issues.
★★★★★Direct feedback
I was not informed of dos and fonts so was unsure what I could ask to be done when cleaners came The sofa steam cleaner leaked water all over the sofa and it was not fully cleaned due to water leakage
What our customers say across the UK
★★★★★Trustpilot
As a repeat customer using Hello Services for the third time, I am once again very impressed! We recently booked an end-of-tenancy clean and our service provider was Mr. Alex. He arrived right on time, worked with great sincerity and cleaned all the bathrooms and the kitchen to a top-notch standard. He put in genuine… Read in full →
★★★★★Google
We used hello services for a deep house clean, we had just purchased a new house and with a new baby on the way in 2 weeks, I needed a thorough clean. Gutted I can not remember the names man and woman who came, VERY thorough, did an amazing job, the house was genuinely left… Read in full →
★★★★★Hello Services
The cleaners were friendly and professional. I had to chase up ETA. They did a good job, later than expected But a light fitting in kitchen was left greasy and dusty. Another team returned the following day. Paid for carpet cleaning included initially in quote at room price then full price for deep clean the…
Browse What our customers say across the UK →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.