Hello Services customer reviews for Carpet & Rug Cleaning

Had an above and beyond experience with our cleaners, Diana and Alex. They were honest, professional, friendly, and did an amazing job with what they were tasked with. When moving house I’d always assume that there would be the odd cupboard or bathroom that would be filthy, but not an entire 4 bedroom house like what we moved into. They made brown stained carpets look beige again, and the bathrooms and kitchen spotless. I cannot sing their praises more and highly recommend this team of superstars to anyone that needs their place to sparkle!

I was very pleased with Hello Services I have never seen a cooker look so clean it looked brand new and the carpet was spotless. The two young men that cleaned the flat were very polite and got stuck into cleaning straight away and worked tirelessly to make the flat look so beautiful. I would highly recommend this company.

Excellent. professional and courteous services from hello services ltd. Our property including the carpets look like brand new after the cleaning. The cleaners were extremely helpful and polite. We have not hesitation in recommending hello services ltd to family, friends and neighbours. We will certainly use them again in the future

Great service! I thought I booked both carpet and upholstery cleaning but it turned out they only had me down for carpet, still they managed to updated my quote and accommodate me. Both Mohammad and Hannah were thorough with the cleaning and very considerate of the fact that I was working in the other room. They did come quite a bit earlier than agreed which could've been an issue, but I was working from home and it turned out way better this way timing wise. 10/10 recommended!

Outstanding Carpet Cleaning – Highly Recommend! I recently hired Hello Services for a full carpet clean throughout my home, and I couldn’t be happier with the results. From the first phone call to the final clean, their service was professional, friendly, and efficient. They arrived on time, explained the process clearly, and used powerful equipment that left my carpets looking almost brand new—especially in high-traffic areas that I thought were beyond saving! The whole house smelled fresher, defo exceeded my expectations. They also offered helpful aftercare advice and didn’t try to upsell unnecessary services. Pricing was fair and fully explained upfront—no hidden costs. If you’re looking for a reliable, honest, and top-quality carpet cleaning company in the area, I’d definitely recommend Hello Services. Will be booking them again in the future! Big shoutout to Helen and Avo 👍🏽

I ordered for my carpets to be cleaned having just moved into my new flat. The quote and booking process was very quick and it was clear which is important for me. Two cleaners turned up on a Saturday morning on time and were very efficient and thorough at cleaning and making the carpets smell fresh so I would use Hello Services again.

I was very pleased with my clean had the end of tennancy clean.the two young men did an excellent job went above and beyond they started at 3 finished at 10.and when i had look everything was very clean and carpet smelt clean and fresh. Couldn't fault them .kitchen units cleaned inside out.they did everything they said they would so well done lads keep up the good work.

Ali and Ishmael were great, they got some stubborn stains out of a carpet and left the house looking better than it has in ages. My only complaint was that I booked them to be here at 9 and the day before they had to rearrange to be here in the early afternoon instead. This was still communicated well though and I'd recommend them

Amazing fast and efficient service. Text message to confirm, message to remind, phone call on arrival. She came with equipment- as with all firms depends who you get, for the carpet clean we got a nice lady who did the job.

Excellent service , I’ve used them twice recently and delighted with the results and the quality and professionalism of the service. Treated a particularly difficult 15 years stair carpet and it came up like new.

Excellent job. Just moved house and they were very flexible with timings and priorities when it comes to cleaning. They made everything look like new, including the carpets, kitchen utilities and everything else.

Sardar did an amazing job. Very friendly and professional. Did an amazing clean with the bathroom and carpet as well. Will definitely book again if we need.

Erik was superb! Polite and friendly, arrived on time and did a great job (5 star rating for him). The only reason for 4 star and not 5 overall is for the carpet cleaning machine which is not really sufficient for heavy traffic areas, although Erik did his best.

Sardar came in and cleaned our carpets. He worked very hard and did a satisfactory job. I would definitely recommend him