Hello Services customer reviews for Carpet & Rug Cleaning

The team were excellent. My point of contact was Ioana. She was very understanding when I had a delay in getting the keys to my new property on completion day and kindly rearranged for the next day. She and her team arrived promptly and they cleaned my new home, carpets and sofas to a very high standard. They were all professional, hard-working and friendly. My sincere thanks to Ioana and her team.

Anna and her colleague did a brilliant job on our flat in Nottingham Centre. The carpets in particular look great after the work they put in. We also appreciated small touches like her ringing us to let us know they were almost finished (as we had left the flat during the cleaning). Would recommend.

The house was spotlessly cleaned and the carpet is very clean

The staff were very pleasant and accommodating, they cleaned everything absolutely perfect, even got the labels off the kitchen and wardrobe cabinets, and the stains out of the carpet. We are very pleased with their efforts. Thank you.

Cleaning was done 100% satisfied every room was neat and clean. Carpets very good I would highly recommend these services 👌 👍

Absolutely fantastic. Deep cleaned 2 bedroom 2 bathroom flat with ovens microwave all white goods and carpets. Nothing was left untouched and it made our move so much easier. Also lovely to deal with couldn't recommend more. Thank you again for everything

I have had my house & carpets cleaned recently in Kent by Justyna & Darek. They were both polite, lovely and made the whole experience very easy. My house looks absolutely amazing, they were so thorough and I couldn’t find a fault if I tried. Booking the job and receiving the quote was very easy! Couldn’t be happier !

Excellent service and very responsive. Contacted them on Tuesday and they came on Wednesday. Fair price for a deep clear and also the carpet. It is a plus that Vlasta and her colleagues are friendly and professional. They are experienced, can tell what happened to certain parts of the house. Highly recommended.

Our flat was cleaned superbly, including the fridge, cooker, carpets and cupboards. Excellent service. Thank you.

Spent 3 years in a house with 5 children: who destroyed it! Nicole and Marius worked their magic and all carpets and interiors restored to new. An excellent team, very professional and a pleasure to work with.

The Cleaning team were friendly and professional. They did an excellent job with the carpet, cooker, washing machine, fridge and freezer! 👍🏽👌🏽

Excellent service, Richard, our carpet cleaning technician, was absolutely brilliant, very courteous and knowledgeable. I would definitely recommend him and the company. I will be booking again in the year to clean our other carpets. Thank you Carpet Care.

VLASTA and her colleague did a fantastic job cleaning my new home and cleaning the carpets. Very good service.

Vlasta cleaned my flat very fast and very clean, it smells so nice afterwards. my couch and carpet was so dirty before and they cleaned it very well now it feels so nice!

House move under stressful conditions last week.Prompt, focused on getting job done quickly as well cleaning all carpets to a very good standard. Prior to this all communications addressed quickly.

Nicole and Marius did a fabulous job. They arrived on time and spent more than 3 hours for cleaning the carpet, kitchen and bathroom, in every corner. I would definitely recommend their services!

Nicole and Marius did an awesome job for our end of tenency cleaning. We had a 5 rooms house, and they did the whole thing in 2h30 including the deep carpet cleaning of the dining room. As an addition, they are very nice and sympathetic people. I recommend their services !

AMAZING cleaners. I cannot believe how well they cleaned the house in such a short time, great work ethic. Managed to get the worst carpet stains removed. Marius and Nicole provided great customer service and I’ll definitely be calling them again when I need a clean.

Very pleased with the carpet cleaning and the sofa. Lovely people. Very hard working. Highly recommend.

We booked a whole house cleaning for a new property. Diana and Alex called ahead to let me know they were on their way - this was great as I could prepare for their arrival. They cleaned everything perfectly - bathroom surfaces were shining, skirting and windows were “like new” and the carpets were deep cleaned and felt much better than before. Wood floors mopped and all the grime was gone. They left no mess and I was happy to leave them alone to get on with things, I could see they were hard working, attentive and also friendly. I would defo use them again and would not hesitate to recommend Diana and Alex absolutely.

Had an above and beyond experience with our cleaners, Diana and Alex. They were honest, professional, friendly, and did an amazing job with what they were tasked with. When moving house I’d always assume that there would be the odd cupboard or bathroom that would be filthy, but not an entire 4 bedroom house like what we moved into. They made brown stained carpets look beige again, and the bathrooms and kitchen spotless. I cannot sing their praises more and highly recommend this team of superstars to anyone that needs their place to sparkle!

Excellent. professional and courteous services from hello services ltd. Our property including the carpets look like brand new after the cleaning. The cleaners were extremely helpful and polite. We have not hesitation in recommending hello services ltd to family, friends and neighbours. We will certainly use them again in the future

Great service! I thought I booked both carpet and upholstery cleaning but it turned out they only had me down for carpet, still they managed to updated my quote and accommodate me. Both Mohammad and Hannah were thorough with the cleaning and very considerate of the fact that I was working in the other room. They did come quite a bit earlier than agreed which could've been an issue, but I was working from home and it turned out way better this way timing wise. 10/10 recommended!

Outstanding Carpet Cleaning – Highly Recommend! I recently hired Hello Services for a full carpet clean throughout my home, and I couldn’t be happier with the results. From the first phone call to the final clean, their service was professional, friendly, and efficient. They arrived on time, explained the process clearly, and used powerful equipment that left my carpets looking almost brand new—especially in high-traffic areas that I thought were beyond saving! The whole house smelled fresher, defo exceeded my expectations. They also offered helpful aftercare advice and didn’t try to upsell unnecessary services. Pricing was fair and fully explained upfront—no hidden costs. If you’re looking for a reliable, honest, and top-quality carpet cleaning company in the area, I’d definitely recommend Hello Services. Will be booking them again in the future! Big shoutout to Helen and Avo 👍🏽

I ordered for my carpets to be cleaned having just moved into my new flat. The quote and booking process was very quick and it was clear which is important for me. Two cleaners turned up on a Saturday morning on time and were very efficient and thorough at cleaning and making the carpets smell fresh so I would use Hello Services again.

I was very pleased with my clean had the end of tennancy clean.the two young men did an excellent job went above and beyond they started at 3 finished at 10.and when i had look everything was very clean and carpet smelt clean and fresh. Couldn't fault them .kitchen units cleaned inside out.they did everything they said they would so well done lads keep up the good work.

Amazing fast and efficient service. Text message to confirm, message to remind, phone call on arrival. She came with equipment- as with all firms depends who you get, for the carpet clean we got a nice lady who did the job.

Excellent service , I’ve used them twice recently and delighted with the results and the quality and professionalism of the service. Treated a particularly difficult 15 years stair carpet and it came up like new.

Excellent job. Just moved house and they were very flexible with timings and priorities when it comes to cleaning. They made everything look like new, including the carpets, kitchen utilities and everything else.

Sardar did an amazing job. Very friendly and professional. Did an amazing clean with the bathroom and carpet as well. Will definitely book again if we need.

Sardar came in and cleaned our carpets. He worked very hard and did a satisfactory job. I would definitely recommend him