Hello Services customer reviews
Every review below was left by a real customer — on Trustpilot, on Google, or directly with our office after the job. We do not write, edit or shorten them. A link to the original appears whenever that exact review URL is stored with the record.
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★★★★★Direct feedback
I needed a deep clean immediately on my mother’s bungalow and found Hello Services on Google Search. The service was amazing and I cannot fault it. I requested an appointment online and they gave me a complete price breakdown for the jobs I wanted done. When I received the Invoice it was easy to request to add jobs or remove jobs and then Hello Services sent me another detailed invoice with amendments and price breakdown. The lovely cleaners arrived and did the most fabulous job which was above and beyond my expectations. Payment was also straightforward, offering payment by bank transfer of the option to pay the cleaners cash on the day which is the option I went for. I would definitely use Hello Services again. Many Thanks Tina
★★★★★Direct feedback
It was a thorough and deep clean of the property.
★★★★★Direct feedback
My oven looks like new. The cleaner had communicated that she was going to be late but she worked hard and had a pleasant manner.
★★★★★Direct feedback
The whole process from booking the service to completion of job was smooth and perfect. The two cleaners arrived on time and left the house spotless within 2.5 hours. I was very pleased with the service.
★★★★★Direct feedback
The cleaning was completed to a satisfactory standard with the exception of my having to point out that they hadn’t cleaned the top of the fridge/freezer. The male cleaner immediately rectified this but with no acknowledgement or apology. When they arrived, they offered no ID and didn’t introduce themselves. Once I’d shown the male cleaner into the kitchen, his comment was “You haven’t paid”. As your company’s process is that a bank transfer payment can be made in advance of the work or a cash payment made before the work commences when the cleaners arrive, I don’t believe that’s an acceptable way for your employee to address the subject. It could’ve been better phrased e.g “I understand you’ve agreed to pay in cash and I need to take payment before we start the work”. He opened the fridge and said “It’s not empty”. I explained that my intention was to empty the fridge and freezer once they arrived to avoid having food out of the fridge/freezer any longer than necessary. He did, however offer to help me remove the contents, which he did.
★★★★★Direct feedback
Very impressed with the cleaning and end result of the team. Great service.
★★★★★Direct feedback
Absolutely great service amazing result . I’m so happy and will definitely recommend and I will be using the services again . Thank you so much
★★★★★Direct feedback
Excellent work done in a very professional way. Smile and Ali are perfect representatives of Hello Services and left my house totally cleaned up after building work. I intend to use your company again and cannot recommend it enough. Thank you
★★★★★Direct feedback
Did a brilliant job and highly recommended
★★★★★Direct feedback
They were good, it was longer than I had anticipated but they put in the effort.
★★★★★Direct feedback
Excellent result that bought my home back to its original cleanliness before I became disabled. Many thanks to the hard working and polite staff.
★★★★★Direct feedback
Niza was great, really efficient! The place was spotless :)
★★★★★Direct feedback
Smile and Ali were absolutely brilliant great work by the team.
★★★★★Direct feedback
Cleaners turned up on time and did z great job
★★★★★Direct feedback
Lou and his team were brilliant! I paid for a move out clean and they certainly met expectations. They took time and care in the clean and afterwards it looked brand new. Thank you! I would certainly recommend this service to others.
★★★★★Direct feedback
very impressed with the thorough ness of the clean, the amount done and the care taken, will certainly be using again, thank you
★★★★★Direct feedback
I wasn’t their but my landlord said they were very good
★★★★★Direct feedback
The clean was very good thank you . The 2 ladies were nice to mum and worked hard. The house on the whole looks much better and smells nice. A couple of things to mention We didn’t know you required cash before the clean so mum had to go to bank . The cleaners didn’t move furniture to clean behind so we will need to do that ourselves The outside of the upstairs windows were not cleaned
★★★★★Direct feedback
Did a wonderful job on my kitchen, speedy and professional.
★★★★★Direct feedback
Very satisfied with the cleaning for our property in Crawley. Omparkash and his team did a really good job and the rooms were beautifully cleaned and to a good standard. I would recommend these services again. They made our new property welcoming to move into after the deep clean. Very friendly team and they helped with our every need.
★★★★★Direct feedback
Excellent service, thank you
★★★★★Direct feedback
Thank you for the quality of the service provided. The ladies came on time (8 minutes early), they were very professional, and their work was absolutely beautiful and spotless.
★★★★★Direct feedback
Jose was so brilliant, kind and professional. The place looked cleaner than when we moved in. It really put my mind at ease.
★★★★★Direct feedback
Service was very good and affordable.
★★★★★Direct feedback
Extremely hard working team.They did the job so well and spent a lot of time and cleaned to the perfection.Extremely satisfied.
★★★★★Direct feedback
Vg pre info customer service Turned up on time Excellent job - even better than expected. Pleasant team No problem whatsoever
★★★★★Direct feedback
Very thorough clean, very pleased 😃
★★★★★Direct feedback
Fast prompt service and email and text reminders polite friendly staff done a great job
★★★★★Direct feedback
The Team turned up on time and cracked on with the job. They did a walk through with me to confirm my expectations, and on completion they did another walk through to confirm I was happy with the results. Delighted.
★★★★★Direct feedback
So Impressive! The place was perfect and spot less. We went for a full deep clean of the flat we were renting. The carpet, mattress, bathroom, and kitchen everything was just perfect. We are so pleased with hello services. The cleaners did a fantastic job!
★★★★★Direct feedback
Very good service. The guys worked hard and my house is gleaming
★★★★★Direct feedback
Lovely team, very thorough. Was an after-build clean and the house is spotless! Thank you
★★★★★Direct feedback
The 2 guys did a fabulous job
★★★★★Direct feedback
The team were prompt and efficient. They did a great job, especially with the tough jobs, over, bathroom. Cannot fault them, would recommend and use again. I also think it was good value for money.
★★★★★Direct feedback
An extremely nice young man Jo. Respected the property, work well Lynne Meadows. Thank you.
★★★★★Direct feedback
Punctual friendly and cleaned to a high standard
★★★★★Direct feedback
Excellent work. The flat was spotless after your team had finished. Worth every penny.
★★★★★Direct feedback
The ladies who came had a difficult task and they not only accomplished in the time they anticipated they did it with grace and good humour. I am very grateful to them
★★★★★Direct feedback
Good profeessionals.
★★★★★Direct feedback
It was a really good and thorough cleaning.
★★★★★Direct feedback
They did a good job cleaning
★★★★★Direct feedback
Very thorough, friendly, and prompt!
★★★★★Direct feedback
Jose did a great job. Thanks
★★★★★Direct feedback
Quick and efficient service. Good communications. Arrived prompt on the day as specified on the quote. Pleased with the work undertaken
★★★★★Direct feedback
Prompt service , cleaning to a high standard , good communication
★★★★★Direct feedback
Great service and a super clean!
★★★★★Direct feedback
The two ladies who came were excellent and very professional
★★★★★Direct feedback
This is the second time I've used your deep clean service and it is a very professional.
★★★★★Direct feedback
Very professional, punctual and friendly team cleaned the flat to a high standard.
★★★★★Direct feedback
The house was cleaned by smiles and Aso. They cleaned my property so well. It was a large house to clean. They arrived on time and were very professional and provided a great service. The house was spotless would highly recommend.
What our customers say across the UK
★★★★★Trustpilot
As a repeat customer using Hello Services for the third time, I am once again very impressed! We recently booked an end-of-tenancy clean and our service provider was Mr. Alex. He arrived right on time, worked with great sincerity and cleaned all the bathrooms and the kitchen to a top-notch standard. He put in genuine… Read in full →
★★★★★Google
We used hello services for a deep house clean, we had just purchased a new house and with a new baby on the way in 2 weeks, I needed a thorough clean. Gutted I can not remember the names man and woman who came, VERY thorough, did an amazing job, the house was genuinely left… Read in full →
★★★★★Hello Services
The cleaners were friendly and professional. I had to chase up ETA. They did a good job, later than expected But a light fitting in kitchen was left greasy and dusty. Another team returned the following day. Paid for carpet cleaning included initially in quote at room price then full price for deep clean the…
Browse What our customers say across the UK →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
