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Hello Services customer reviews

Every review below was left by a real customer — on Trustpilot, on Google, or directly with our office after the job. We do not write, edit or shorten them. A link to the original appears whenever that exact review URL is stored with the record.

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Page 14 of 49

★★★★★Direct feedback
It was a great service!
Andrew R. ·
★★★★★Direct feedback
Both gentlemen friendly and done excellent job
Begum ·
★★★★★Direct feedback
Team Yamba and Janeth from Edinburgh (case no. 3504) did an amazing job, especially with the kitchen that has difficult access and was very filthy.
Maria, Scotland ·
★★★★★Direct feedback
Both of the guys that came to carry out the work were very nice, polite and personable. They carried out the work promptly, to a very high standard and cleaned up immaculately once they had finished - would definitely recommend
Adam M. ·
★★★★Direct feedback
I was happy with the service but only one person doing all the at 4pm at worked to nearly to 830pm work plus we never got our carpet cleaned as requested but .,the rest was brilliant and so was Nazia
Mrs B. ·
★★★★★Direct feedback
We booked a move in clean as the house we brought had been empty for 18 months, we wanted to give it a nice deep clean before moving in properly. Service from start to finish was exceptional! I was worried I wouldn't find anything so soon to xmas and over a weekend, but I did. Bobby and his team were the highlight of my move in day, so polite, friendly, arriving early, working so hard all day, my house looks beautiful. I highly recommend Hello Services, and if you get Bobby and Co. You've lucked out! Thanks team xxx
Hayley A. ·
★★★★★Direct feedback
they were very polite, efficient did an amazing job. they went above and beyond.
Sarah ·
★★★★★Direct feedback
The admin team were so responsive and speedy - really great communication to book/add on services. Then the cleaning duo Team Yamba were amazing! Arrived exactly on time, listened carefully to some of the complexities of the clean, and followed all instructions. Advised the best approach to cleaning the sofa given how filthy it was. Would definitely recommend and use again.
Anna C. ·
★★★★Direct feedback
Hello Services were able to provide a team at relatively short notice, and I was very happy with the team that showed up. The only criticism is some confusion around exactly what was covered and what needed to be done
Jackie ·
★★★★★Direct feedback
Really good service, they just got to work straight away and were very thorough and conscientious that I was happy with the work. Very friendly
Christine A. ·
★★★★★Direct feedback
They were polite professional and went beyond to help
Gareth J. ·
★★★★★Direct feedback
I would recommend Hello Services. I needed to have my oven cleaned at short notice, and found Hello Services had availability for the next day, which was a pleasant surprise. The cleaner allocated to us is called Robert. He did an outstanding job. The oven is about 10 years old, in fairly good condition, but had not been professionally cleaned before. Robert worked very hard, and did his very best. He was realistic, and said that because the oven is older he could not guarantee how it would look, but he need not have worried because the results are very good.
Alison V. ·
★★★★Direct feedback
Cleaner was great - punctual and super lovely, pleasure to talk to. He did a fantastic job, the place was sparkling after he left. The only criticism I would say is it is quite costly, having said that, i was very happy with the standard of the clean
Georgia M. ·
★★★★★Direct feedback
The team who came to Elcho Terrace were fantastic. They did such a thorough clean tgat the letting agent described it as ‘spotless’. Thank you. I will however be emailing you about the post building work clean at Seaview Terrace.
Clare ·
★★★★★Direct feedback
Sister & Sister cleaning services were superb! Thank you
Barry C. ·
★★★★★Direct feedback
Excellent clean, fantastic service. Really pleased overall.
Harry K. ·
★★★★Direct feedback
Cobwebs still left after a deep clean. Some lower areas missed and fans in bathroom but cleaned evened though it stated this would be part of the service. Also I paid for 6 rooms to have the carpet cleaned. As our 5th bedroom has a divider our hallway carpet was not cleaned as he classed our 5th bedroom as 2 carpets. This was disappointing for the amount of money I paid.
Hayley ·
★★★★Direct feedback
For us a very hard working Team. A job well done. Thanks for helping us out.
Jimmy V. ·
★★★★★Direct feedback
Excellent service. Very friendly, punctual and professional staff, we are really happy with the result, thank you!
Svetlana I. ·
★★★★★Direct feedback
Solid work and solid efforts, can’t complain at all.
Thomas C. ·
★★★★★Direct feedback
Friendly, efficient, reliable and easy to book.
Hayley W. ·
★★★★★Direct feedback
Excellent customer service
Mrs G. ·
★★★★★Direct feedback
Adam and his team were absolutely fantastic! They were very kind, quick, and did an amazing job cleaning our carpet, bathrooms, stove, dishwasher, and fridge. I almost didn't think the stove and dishwasher would be salvageable but they looked better than when we first moved in! I would recommend this company to anyone in the area. Compared to the other cleaners I've had, these guys were amazing.
Jay A. ·
★★★★Direct feedback
Great service by Jo, polite and solid worker. I didn’t really meet his assistant. On a lesser note, on inspection, the only negatives were in the Bathroom. The interior of the wall mirrors cabinet was not cleaned. I have since done it myself. On both sides of the bathroom door, finger marks and smudging remains. I reported to Jo that my toilet brush had been broken on the handle. I have photos of this should you require them. Could you please let me know if you can rectify this as I would like to be able to recommend the service as a “ 10/10” . Regards Graham.
Graham W. ·
★★★★★Direct feedback
The team you sent were very polite & the work was brilliant! Thankyou !
Rosy ·
★★★★Direct feedback
The two persons were very good and clean very well the spaces we agreed to be cleaned
Marta ·
★★★★Direct feedback
Job well done but they arrived late.
Neil H. ·
★★★★★Direct feedback
Very swift booking service! Really looking forward to having a nice clean house to move in too week after next, thanks for accomodating our booking, and on a Saturday! 👍
Hayley A. ·
★★★★★Direct feedback
Great team who did a thorough clean we were very pleased with the results
Imani C. ·
★★★★★Direct feedback
They were very professional, thorough and friendly.
Annie ·
★★★★Direct feedback
They were excellent . really helpful and hard working . My only qualm is that it is an expensive service.
Joanna K. ·
★★★★★Direct feedback
..efficient, prompt, polite, flexible
Patricia D. ·
★★★★Direct feedback
I was very pleased with the service provided the only thing was 1 hour into their cleaning they received a text from the office saying I had not paid for the service and I had actually paid at least 2 weeks previously when I first booked the service. It took me quite a while to find proof of my payment so I was not happpy about that.
Sheila W. ·
★★★★★Direct feedback
Team Yamba provided an excellent service. They were professional, polite and left my house beautifully clean. The whole process was seamless.
Susan A. ·
★★★★★Direct feedback
Excellent and thorough clean. Cleaners we both friendly and provided exemplary service. Canot highly recommend enough
Michael J. ·
★★★★★Direct feedback
Hi a good job was done but not your fault my father in laws place was a mess bless him he is 90 we did not realise how bad. So you could not get in two bedrooms however your chaps missed a arm chair be great if they could come back and do that thank you so much
Lorraine O. ·
★★★★★Direct feedback
Omar did an excellent job
Craig H. ·
★★★★★Direct feedback
The cleaner that came on Fr 6th Dec was amazing. She and her colleague did an excellent job rectifying the omissions by the previous team. Thanks
Kully ·
★★★★★Direct feedback
Very good communication, very efficient organisation, excellent result. I will certainly use this company again if the need arises.
John W. ·
★★★★★Direct feedback
Great, friendly and happy service. Dot. Expect your regular miserable cleaners. Took a lot of pride in doing things well.
Gary C. ·
★★★★★Direct feedback
They did a great job and were so kind! Thank you :)
Dalia ·
★★★★★Direct feedback
Wall really good spotless
Pete F. ·
★★★★★Direct feedback
Excellent services …. We are very happy with the service that Jose and his wife provided. Extremely pleasant and helpful people!
Rose ·
★★★★★Direct feedback
Easy booking system, clear communications, great service
Claire C. ·
★★★★Direct feedback
You were efficient.
Carnoustie L. ·
★★★★★Direct feedback
these guys turned up on time. They were professional and polite. My apartment which had been left in a state by my tenant now looks completely new. I would definitely recommend your company. Sorry you cant do the same for me here in Surrey. Robin Benton.
Robin B., Surrey ·
★★★★Direct feedback
The guy who came to clean the ovens did a good job, however he was late arriving and there was no communication from either him or the team at hello services despite me phoning them to find out why he hadn't arrived.
Debbie ·
★★★★★Direct feedback
Thank you so much for the hardwork and great service your team provided yesterday in a difficult situation. I am extremely grateful for what they did and the difference they have made to a family's life.
Gemma W. ·
★★★★★Direct feedback
Efficient, organised and left the house spotless
Angela M. ·
★★★★★Direct feedback
Excellent service and value for money
David S. ·

What our customers say across the UK

★★★★★Trustpilot
As a repeat customer using Hello Services for the third time, I am once again very impressed! We recently booked an end-of-tenancy clean and our service provider was Mr. Alex. He arrived right on time, worked with great sincerity and cleaned all the bathrooms and the kitchen to a top-notch standard. He put in genuine… Read in full →
Lamia · · View on Trustpilot
★★★★★Google
We used hello services for a deep house clean, we had just purchased a new house and with a new baby on the way in 2 weeks, I needed a thorough clean. Gutted I can not remember the names man and woman who came, VERY thorough, did an amazing job, the house was genuinely left… Read in full →
Alix Hobbis · View on Google
★★★★Hello Services
The cleaners were friendly and professional. I had to chase up ETA. They did a good job, later than expected But a light fitting in kitchen was left greasy and dusty. Another team returned the following day. Paid for carpet cleaning included initially in quote at room price then full price for deep clean the…
Rosalind B. ·

Browse What our customers say across the UK

Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.