Hello Services customer reviews for cleaning

I contracted Hello Services to clean my elderly father's flat, as due to his health he had neglected the cleaning, and the place looked abysmal. The team was very kind and accommodating, and my father returned from the hospital to a refreshed and clean home. You can count on Hello Services!

I had a one off deep clean in South Wales. I am renting my house and needed it before the tenants moved in. 2 women came to clear the property, they were friendly, informative and lovey. They did a fantastic job and the price was reasonable. Would recommend and use again.

I’m glad I paid for professional cleaning services for the end of tenancy, I was impressed of how the house looked like after, it was spotless, they did an amazing job, even my landlord was impressed what a fantastic job they did in 3 hours. I would definitely recommend

Ali & Ismael did a fantastic job for my end of tenancy clean. They arrived on time & got to work straight away. Everything was cleaned to a high standard & they went the extra mile also cleaning my oven spotless. Thank you so much gentlemen! Professional & thorough.

Ali and Ismael in Bristol were outstanding for our end of tenancy clean. They were great at communicating to meet them and when they’d be finished and they did a superb job. They were efficient and very friendly. They took our house from a bad state to extremely clean and ready for the next tenants. Thank you again Ali and Ismael and I would definitely recommend them. Thanks! - Harry in Bristol

Thank you guys for your help… My landlord was satisfied with the clean Will use again….

Very pleased with the team that cleaned my flat today. All communication was excellent. I received a telephone call shortly after my online enquiry and confirmation email clarifying what was included within the service. Team were professional and am impressed with the quality of service received.

We used Hello Services to do an end-of-tenancy cleanup. They did an amazing job. The house was not just spotless but sparkling and we got our deposit back in full. A big thank you to the cleaning team who worked so hard that day.

Excellent service provided. I booked an end-of-tenancy clean with Hello Services and received my deposit back in full a week later. The agent was punctual, polite, and did a great job in my house. Would recommend and definitely use Hello Services again.

Fantastic service provided. The cleaning was very efficient and of high quality. They made sure I was satisfied prior to their departure. Good communication and very friendly, despite the challenging logistics upon entry to the flat due to heavy roadworks etc.

I booked a deep clean for my small 2 bed home after I had got behind on housework after an intense work project. There was an issue on start time but I was kept informed and reschedule worked ok. The quality of the cleaning was excellent and thorough and they cleaned areas I had struggled with. Overall I was delighted with the service which I felt was good value and efficient.

Amazing fast and efficient service. Text message to confirm, message to remind, phone call on arrival. She came with equipment- as with all firms depends who you get, for the carpet clean we got a nice lady who did the job.

I just had my house cleaned by Ingrid (LS12). Everything is now clean and sparkly, ready for getting photograph taken by the estate agent tomorrow. Very pleased with the service and will book in the oven cleaning again before we move!

The best decision I’ve ever made. Hello services did an absolutely amazing job cleaning one of my houses for rent. The tenants didn’t look after the place at all, and I was on a very tight schedule and had to get the house cleaned for the new arrivals, I heard about the work tidy shines have done for others and emailed them about the job straight away and they took care of everything in a very professional manor. Super happy with the result and I 100% recommend them to anyone wanting a clean! Thank you

We were stressed under so much pressure. We found hello Seevices end of of tenancy cleaning to be very reasonable price. Booked online and the cleaners did amazing job. They were 45 mins late but it’s sometimes expected.

The Service Quality was really great. The Tenancy end service which we used was really great. Value of money & top quality outcome. The team members who arrived to clean the apartment were very polite & very professional. Highly recommended if you planning to clean your apartment 😊😊 Thank you guys for your service. Hope to see you next time if we need it again

A very professional service overall. Good customer service and engagement. An excellent professional carpet and oven cleaning service provided on the day. The team arrived on time and worked tirelessly. The oven looked like new.

Great service - we had a full deep clean of the house after building works and it was very good value for money plus easy to get a quote and make the booking. They also dealt with an issue that some flooring had been missed and sent someone back the next day free of charge to rectify so I was impressed with the customer experience.

really easy to book, lovely local team that called me up on the day and were eager to get started, done to a really good standard, left the flat fresh and clean and smelling great

I booked an end of tenancy clean and the team of three cleaners were amazing. Nothing was too much for them and they worked extremely hard to transform the property into a sparkling, sweet smelling and welcoming home ready for the next family to move into. Can't recommend this company highly enough, it was a difficult job well done. Thank you Hello Services.

Wow! Wow! Wow! Lorraine and Simone were absolutely brilliant! Deep cleaned my house to a T! They both worked very hard and cleaned each area of the house to an very high standard. My house looks immaculate! Definitely recommend these two. Thank you so much for all your hard work and for making my home look so clean and lovely.

Ako was a great help! He assisted me with getting a sofa into a tiny hallway in my flat. I appreciated the help so much. He was very professional!

Really professional and reliable team, they cleaned my house and did a brilliant job with my oven and fridge. Personally recommend them to everyone who needs cleaning

Iv had Ismael and Ali out today to do an end of tenancy clean for me and they were fantastic! I had cats in my property an I swear you would not even know any pets had been living there for the last year 😂 absolutely spotless. Would definitely recommend. Thank you so much !

Did a brilliant job, worked so hard and the place was spotless. Especially impressed with taps etc in bathroom for shining after having very bad limescale

They came to do a cleaning in my flat. The staff is very friendly and professional. My flat is spotless now thanks to them !

I booked Hello Services for an end of tenancy clean on March 3rd 2025. I was extremely impressed with Iasmina & Radu, they arrived at the booked time & I left them to it, they kindly gave me a call to confirm when they would finish so I could get back to them promptly. Not only was the whole house gleaming but it also smelled beautiful. They were friendly, professional people & I wouldn’t hesitate to recommend them to others.

we moved from our 4 bed house and when our tenancy was ended. the cleaning was upto the standard of the agency, thanks

Ismael and Ali cleaned the house at the end of tenancy. Although they arrived a bit later that scheduled (partly because of difficulty in finding the property) they worked efficiently and quickly and the house was ready in a 3 hours. They were a very friendly and amiable pair of workers.

The cleaner came and was so kind and friendly, she did a tremendous job tidying and cleaning my studio apartment for the ending of my tenancy. I was really nervous because it was really cheap but turns out it’s just a bargain. It also only took 1.5 hours and she called me 10 minutes before she was due to finish so I had time to get home. The only reason I’m taking one star off as I was informed the night before that she would have to come at 8am rather than 10am, luckily that worked out for me but could be a hassle for others. Thank you again!

I booked an end of tenancy clean with this company and they were fantastic. When Vicki arrived there was a bit of a disaster as typically there was no water! It had been turned off due to the property being vacant. She was extremely flexible and understanding and came back a few days later. She did a wonderful and thorough job, she was very friendly and responsive and I would have no hesitation in recommending her in the future.

Ako was really professional! End of tenancy cleaning the flat was super clean! Good money and really good service!

Ismael and Ali were wonderful, cleaning service is the best I ever had. They made it to a very clean house, every knook and cranny was clean. They were very polite and nice, Looking forward to them coming back again and again. Would highly recommend them.

Ismail and Ali we great. They did a really good job on an after builders cleaning. They left the apartment clean and smelling fresh. They always insisted that I inspect their work and raise any issues so they can rectify before they left. Great service.

I contacted Hello Services last Friday afternoon after being let down by estate agent organised pre cleaning of a rental property I was due to move into following my own house being flooded. I was immediately given an appt for the following morning! Joel & his team arrived at 9 as arranged & did a fantastic job. They were thorough, professional, friendly & most understanding of my situation. I would highly recommend them

Sadar and his wife did an excellent job of deep cleaning a one bedroom flat.

Ingrid LS12 did a great job cleaning my flat in record time Highly recommended!

Happy with the standard of cleaning although one or two windows were missed but they did them once it was pointed out. At £100 per hour, I felt it was a bit on the expensive side. Not sure whether I would use them again.

OMG this company is amazing! Thank you Hannah and Charlotte for helping me with my house cleaning. You both did an amazing job. You even went out of your way to help me to move my luggages. You're both angels xx

Arrived late due to delays caused by clients at a previous job (it happens!) but this was clearly communicated and an accurate estimated time of arrival was provided, allowing me to get on with other things without waiting around for them. Very polite and friendly even when job was not as they were expecting (end of tenancy in a furnished apartment rather than unfurnished). I'd recommend them

Brilliant. What a brilliant job the ladies did on this my first time using a cleaning service for end of tenancy. The whole process was so easy and the cleaning was very very good. The staff were courteous and professional. If you’re considering using a cleaning service I would thoroughly recommend Hello Clean they do a brilliant job. Many thanks for your service.

(Newton Le Willows) Jahquann, John and Andrew came and cleaned my house, it took roughly 4 hours. I was very happy with the results and the guys were very pleasant to speak with as well.

Hello Services has under its umbrella a number of individual cleaning companies and so one doesn’t know who is coming until on the day. Once used it is possible to request the same group of cleaners if one was happy first time round. I would request the same three cleaners again who did a deep clean for me recently after some heavy building work. However, one star was knocked off as some high ledges had been not cleaned, still thick with builder’s dust. Overall, what was cleaned was cleaned extremely well.

Booked last minute for an end of tenancy clean. They guys were prompt and efficient. Amazing value for money and left the property looking top notch. I would highly recommend there service.

Sulltan and Adam were absolutely brilliant. They assembled some complicated IKEA items perfectly. They were really helpful and left assembly areas clean and tidy. I have no hesitation in recommending their services.

Had a good experience with Hello Services. A short notice deep clean at my mum's house while she was in hospital. The cleaners arrived late but warned me in advance and it was not a problem for me. They did a good job on a very long overdue clean, with five rescue cats and all the challenges that brings.

Superb cleaning job! The Cleaning Team did a fantastic job! My place looks brand new and I'm very happy with the results. Many thanks to the team! Claire

Easy to book with fantastic communication. I had 2 mattresses cleaned with them. They came up a treat. By far the most reasonably priced. As I'm unable to walk the lady kept me informed about every step of the cleaning, offering to take photos to come and show me. 💯% would use again. Thank you

Would definitely use again for tenancy clean. They were thorough, hard working and left the property in great condition, ready for the tenants. Initially concerned about advance payment but the service was great. They did not rush the job and took time, paying attention to detail. Thank you to Lokman and his team

I booked a deep clean at short notice after the house we moved into was filthy, the next day Bianca and her team arrived and they were absolutely fantastic, punctual and professional, the results they achieved were quite amazing, I honestly can't recommend them enough, I would 100% use this service again