Hello Services customer reviews for cleaning

We used hello services for a deep house clean, we had just purchased a new house and with a new baby on the way in 2 weeks, I needed a thorough clean. Gutted I can not remember the names man and woman who came, VERY thorough, did an amazing job, the house was genuinely left in such a disgusting state I could not bring my daughter round as I did not want her touching anything. They were here for hours scrubbing and I need to highlight how great the windows turned out as well as the oven. I paid to have my kit hen appliances cleaned and was a bit dubious, however did fantastic job and they even cleaned two horrendous looking trays in there which was not part of the quote. Would highly recommend to anyone and I will for sure be coming back for future jobs. Communication between hello services up to the day of the clean was great! Nothing to fault at all. Thank you so much.

Great service! I thought I booked both carpet and upholstery cleaning but it turned out they only had me down for carpet, still they managed to updated my quote and accommodate me. Both Mohammad and Hannah were thorough with the cleaning and very considerate of the fact that I was working in the other room. They did come quite a bit earlier than agreed which could've been an issue, but I was working from home and it turned out way better this way timing wise. 10/10 recommended!

Great cleaning services! I had a deep clean done in our flat with cleaning of mattress, sofa, rug, kitchen appliances, exterior & interior windows. Two cleaners were present to tackle the job. They were very friendly and they worked efficiently. They did a fantastic job and were very meticulous! They didn’t miss any corner of the flat and did all the job quoted at a high standard. For instance, the washing machine seal was like new again. I have been trying to clean it myself multiple times, without success. Overall, I was extremely happy with the results and will definitely book again the same service once a year!!

Outstanding Carpet Cleaning – Highly Recommend! I recently hired Hello Services for a full carpet clean throughout my home, and I couldn’t be happier with the results. From the first phone call to the final clean, their service was professional, friendly, and efficient. They arrived on time, explained the process clearly, and used powerful equipment that left my carpets looking almost brand new—especially in high-traffic areas that I thought were beyond saving! The whole house smelled fresher, defo exceeded my expectations. They also offered helpful aftercare advice and didn’t try to upsell unnecessary services. Pricing was fair and fully explained upfront—no hidden costs. If you’re looking for a reliable, honest, and top-quality carpet cleaning company in the area, I’d definitely recommend Hello Services. Will be booking them again in the future! Big shoutout to Helen and Avo 👍🏽

I was initially quoted £135 to deep clean a studio flat. On the day, 2 cleaners arrived and one of them proceeded to take pictures and saying the place is in a state (isn’t that why a deep clean is requested)? They left the property and I received a call from the company saying due to the grime, etc, it would cost another £200! I felt I wasn’t in a position to argue as it was my recently deceased brother who lived there and I had to clear it, so I paid and they came back. Apart from the attitude of the picture-taker, I have gone back today to check and I cannot fault their cleaning. Everywhere was spotless and all appliances smear-free. They cleared out at least 20 plastic carrier bags, and other sundries so 4 stars they’ve got. I think they should offer an in-person quote so they can see the condition and give an accurate quote.

The Lady and Gentleman who came last Saturday. They were amazing. Professional and helpful. They had a caring disposition as I lost my father and mum is in a care home and their home is to be sold to pay for mums care. They went over and above there job helping me get everything done in the kitchen and bathroom/s. Everything was cleaned and deep cleaned to a high standard. Especially the cooker that was sparkling. Bathrooms were gleaming and smelled so fresh and clean. Thank you Saturday 1pm the lady came from Dundee and she worked amazingly with her work colleague who was also a gem. Thank you (wished I got there names)

Smile and Ali did a whole house clean. It was in a very bad way, with lots of dust, grime and mould after months of not managing to clean, and now looks and feels like a completely different house. They did everything that was asked and worked around me and lots of our stuff, completely transforming the bathroom, making our kitchen clean and hygenic again and making the bedroom and sitting room clean and dirt and dust free. They worked efficiently and put in lots of effort to get the whole 1 bed house done in under 3 hrs. Very happy with the service and their time and effort

Myself and my flatmate had a great service provided by Joel and Rob for an End of Tenancy Clean on our 2-bed 2-bath flat that we were moving out of. They left the flat amazingly clean, with cupboards cleaned, under the beds clean and all sides wiped down. They did a great job on the oven and hob, both of which were very heavily stained - it looked brand new after! The photo quality isn’t great as we were moving out immediately after the clean so these are screenshots from a video but would definitely use them again and recommend them to anyone.

Booking with hello services ltd was super easy. Got an emailed quote outlining what exactly was going to be cleaned. Once I approved the quote I received an email confirmation within minutes explaining everything I had to be aware of. I had an option whether to pay on the day which was really great as I wanted to to inspect the work before making the payment. The cleaners were professional as well as the office staff. Overall great experience and the house looks almost brand new. I really appreciate your help. I will recommend you guys and will be using you again soon.

Excellent service. I had a deep clean and the price quoted was very reasonable for a very large 5 bed house with a large basement. Due to a leak we had to do a deep clean. The team that came were very polite, cheerful and worked very hard. So a big thank you to them and appreciate all the hard work they did and was very happy with their work. They asked me to check everything as they finished each room. A very satisfied client and will definitely be using them again. (13th Jan 2020 13:30 hours job)

This is the first time I have ever worked with professionals for cleaning service - and Hello Services were wonderful! It's great to get to work with fellow migrants in the area. I worked with MAGDA and KINGA for my end-of-tenancy cleaning. They were lovely and friendly, full of smiles. They have of course made the flat I am moving out of look and smell amazing. The communications processes were also so friendly - Magda phoned me to share timings, so did ISABELLE when I had to change the appointment. The website is simple to use, transparent, with clear breakdown of costs etc etc. Thank you and I'll definitely work with you again if I have the opportunity to do so!

I ordered for my carpets to be cleaned having just moved into my new flat. The quote and booking process was very quick and it was clear which is important for me. Two cleaners turned up on a Saturday morning on time and were very efficient and thorough at cleaning and making the carpets smell fresh so I would use Hello Services again.

I had a end of tenancy clean with i Mustafa Agha - great guy, great price (1bed flat with bathroom, kitchen) - they did the job in about 3 hours, deep clean etc. Turned up on time,very punctual, i had grease marks on the electric hob they managed to get rid off, the oven looks brand new, the flat now looks sparkly clean.

Hello Services did my end of tenancy clean in Cheltenham this past week (May 2025). Extremely happy with everything. The booking process is simple (literally pick and choose things, add them to your cart, get a quote, and adjust from there as you need). The cleaners arrived on time and were all pleasant and friendly. They were extremely flexible and understanding with having to move their vehicle for my neighbours (I live in a weird area, it's impossible not to block someone in at any given time). The house looked spectacular, and they reiterated that if anything wasn't right they'd redo it or come back and redo it if the inspection said otherwise. Excellent experience all around.

Angela and another cleaner came to clean after my Mother moved into a new house and the previous owners left it in a state. The carpets and floors were left spotless and fridges, oven and hob were cleaned beautifully. They did a good job on the conservatory too. The quote and ordering process were very well organised and easy to complete.

I would like to thank the team at hello services for providing two of the most hardworking dream duo.. Khalifa and Kamal. Communication from the start was excellent… very fair quote prepared within a short space of time and date and time for clean to start was a smooth process. Khalifa and Kamal arrived exactly on time and the job they did exceeded expectation. Professional. Polite and their attention to detail faultless. Thank you so much for doing such a wonderful job! Highly recommend using this company. 5*****

Booked both a moving van and a deep end-of-tenancy clean with Hello and both were brilliant 👏 The moving van arrived a few minutes early so that it was ready to start loading at the agreed time. The driver was super open - he let me know when he arrived at the destination and sent a screenshot of the finished timer when the unloading was complete, plus video called to show the empty van and my storage unit with all of the boxes - great peace of mind. The cleaners were also brilliant - the apartment is cleaner than when I moved in. Great attention to detail, very thorough!

Hello Services were booked to clean the hob grill and oven. They did a great job. Booking was easy. Fair and decent price, no hidden extras last minute. Money well spent. I would definitely recommend and will use again in the future.

Ludovic and his colleague did a fantastic end of tenancy job on our house in Huddersfield. They worked so hard and it looked immaculate when they had finished. Ludovic even discovered a small leak in the kitchen and reported it to us - I couldn't have been any happier with their work. My whole experience with Hello Services was very positive from their detailed and very reasonable estimate to their ability to take on the work at short notice on the day and time we asked for. I would be very happy to recommend Hello Services to anyone.

Booked an end of tenancy clean for our flat. Great communication ahead of the appointment, and quote was really good value for money. Teodora and her colleague did a really great job and left the whole place looking completely spotless, thank you!

Wonderful service from start to finish. The quote process on-line was very easy and straightforward. I specified a date and time for a full house clean along with the oven. Very polite staff and did a great job. Would certainly recommend.

I was very pleased with my clean had the end of tennancy clean.the two young men did an excellent job went above and beyond they started at 3 finished at 10.and when i had look everything was very clean and carpet smelt clean and fresh. Couldn't fault them .kitchen units cleaned inside out.they did everything they said they would so well done lads keep up the good work.

I booked this company having never used a deep clean service before. The website was easy to use and I liked that you could see the cost of each service required. We had a full competitive quote within an hour. They were easily able to accommodate the day we needed the clean to be done and so helpful when we needed to tweak the quote and the day. Communication has been brilliant throughout. On the day of the clean the ladies were very prompt and did a fabulous thorough job. I cannot recommend highly enough.

Really pleased with the service and results. We had a deep clean throughout ( - the photos don’t do it justice), including having the lounge carpet shampooed and oven cleaned. Everything looked immaculate after Konstantin and Mariana had finished. I had my reservations after seeing some negative reviews but our experience was excellent. They worked non-stop and couldn’t have been more helpful and obliging. Thank you!

Omar and his colleague did a great job cleaning our flat for the end of tenancy. Thanks so much! The booking process was really easy and the price was the lowest from anyone else we quoted.

Cleaners came on time and ready to work. Left the place better than I excepted. No fuss, good quote and no surprises. I got my full deposit back. Well done! Wish I had pictures to show.

Excellent deep cleaning service from Amar and Yusuf. Arrived on time at very short notice and performed a thorough clean of our new house after was left very grimey and uncared for. Did brilliantly with all appliances, blinds, and bathrooms. Carpets are almost a brand new colour. They worked all day through it and were extremely friendly before and after the cleaning. Extremely satisfied.

I booked Hello Services for both a Removal and an end of tenancy clean. I am only giving out 4 stars purely on a couple hiccups throughout. The removers were booked for Saturday morning but due to a van issue, they didn't show up. However Hello Services were incredibly quick and sorted out a removal for the following morning, within 20 minutes of me calling. The removers were professional, kind and efficient, they dismantled the bed and rebuilt it and offered to take on more items than we had listed as there was still space in the van. In terms of the clean, Hello Services managed to bring this forward for me as the flat was empty earlier than anticipated. Mike and their team were thorough, all areas I had pointed out were taken care of, and they aded an extra room carpet clean as a last minute request. The kitchen in particular was sparkling, the oven looked brand new and cleaner than when I first moved in! Overall very very good company with a great customer service, they manage to employ some great contractors for these jobs at an incredible value, would recommend and use again!

Booked an end of tenancy clean after my tenant vacated and unfortunately left the property very dirty. Ismael and Ali were beyond fantastic - everything was left spotless including the oven which was absolutely filthy. Really friendly and helpful, was even able to do the clean a day earlier and so quickly. Thank you both so much, 110% recommend !

I called to book a deep clean on a Friday and Hello services found a team for the next day! Zaher and his team did a fantastic job, very thorough and professional. Mattresses, sofa and curtains were steam cleaned, the bathrooms and kitchen were left sparkling, the oven never looked so good! Will definitely book with Hello Services again!

Halwest and his team have just done a fantastic job for us. Although they were held up at another property they did lots of extras for us and even managed to get a stain out the carpet that other carpet cleaners had not managed. Also the oven and fridge clean were amazing. Thanks guys. Will use again soon.

The actual clean was fantastic! The 3 cleaners worked tirelessly and did an amazing job!! The downside is the booking process. On the website it offered a slot that wasn’t actually available. Customer service called me to rebook but on the day they had double booked the cleaning team so mine was pushed back. I also don’t think the booking process allows for you to be specific enough about the job being quoted for in terms of size of rooms or dirt/grime level which meant my cleaning team left late as not enough time had been allocated which is not down to them at all! However, to reiterate the actual clean was brilliant, very happy!

Yesterday Jose and another person came to do a deep clean of a kitchen that needed to be spotless for the house to be sold I was so impressed and I couldn’t believe the difference when it was done. Jose and team did an amazing job he was on time, very nice man to talk to would definitely use the service again and recommend to my family and friends. Thank you so much for all your hard work and great service 😊👍🏻

I recently hired Hello Services for a deep cleaning service for an end of tenancy and I couldn’t be more impressed! From start to finish, their communication was excellent—they kept me informed, answered all my questions, and made scheduling a breeze. I asked the cleaning team to pay attention to a few specific areas and I am so happy, that the team was able to do exactly as I asked. It is clear the team take pride in their work, and their professionalism truly stands out. If you’re looking for a reliable, thorough, and professional cleaning service, I highly recommend Hello Services . I’ll definitely be using them again!

Highly recommend if you want it done without fusses. The quality of their end of tenancy cleaning is amazing. I had some problematic roommates so the kitchen was a mess. Hello service staffs were so pleasant to talk to, and they were able to clean up old stains that were there when we moved in - I thought those were wears. The communication was also very efficient and they reply fast. For reference, this is the service in Cambridge.

End of tenancy house cleaning , the two guys which cleaned the house were amazing it was a big house 5 bedroom and a garage, I was so impressed with them I couldn't have asked for anything more , very polite thank you guys you did a amazing job 😀

Couldn't recommend more. Due to some cancellations from other companies, I needed a same day job. Spoke to Michael on the phone after a quick callback from my online enquiry and he was very helpful setting up a booking later that afternoon. Nader and his colleague Kalita arrived at the agreed time, came well-equipped and did an end of tenancy job in good time. I appreciated the text reminders which assured me the job was confirmed and going ahead. Standard was professional and delivery respectful, friendly and efficient. Result was cleaner & shinier than when I first moved in! So grateful for these guys.

Booked a oven clean (Sheffield) and they did an amazing job. I had tried to clean my oven two days before and got that mad with it I was thinking about buying a new oven. They did an absolutely amazing job on it. It looks brand new. I didn’t get the cleaners name but I called him an oven Angel. Really impressed well done and saved me buying a new oven

Mike and his team, based in the west country, did a fantastic job on my elderly parents in law flat. It was an end of tenancy clean and they were professional, courteous and meticulous in their work. Unfortunately, we were so tied up with other things, we didn't take photos, but Mike did. If you are lucky enough to have this team, they will do a good job for you.

I have been looking for a good cleaner for a long time. I had a leaflet from Hello Services posted to me, a few days ago. I checked the reviews online; the customers were all very happy with the cleaners and so I contacted Hello Services. They were extremely helpful in organising a timetable and writing a list of items that needed daily cleaning. When the cleaners arrived, they were on time, kind, polite and very hardworking. Particularly, Anita she made sure the work was completed and that I was satisfied with the results. I use this team once a week and they have been very reliable. I highly recommend Hello Services cleaners, to anyone who may need a regular and organised cleaner. They have been very friendly and professional, and I am really happy with the service which I get.

At first I was worried about the quality of the service after reading some bad reviews but Ferraz team was very professional. They arrived earlier than the appointment time which is impressive. We had the house (3 bed 2 bath) deep clean. They took about 6 hrs and left the house clean. They walked us around the house at the end to check if we’re happy with it and everything was cleaned properly. I think part of it is a luck as well, it depends on which cleaning persons/ company you’re getting.

Ali and Ishmael were great, they got some stubborn stains out of a carpet and left the house looking better than it has in ages. My only complaint was that I booked them to be here at 9 and the day before they had to rearrange to be here in the early afternoon instead. This was still communicated well though and I'd recommend them

The very best clean and most professional team I’ve ever had. Thorough, I mean they even took the door off the oven to get to the grim, the dryer hose was caked with lint and dust and they left it without a spec of grim. I can’t say enough good things, you will not be sorry if you use Hello Services!

Accommodated me on a short notice on a weekend (literally within 4 hours). Cosmina and her team did a thorough job, especially with dirty oven, and left my newly moved in flat in a great condition. There were some minor things I discovered later but doesn’t take away from the proper job they did. I would definitely use them again.

We moved out of our flat and hired this company to clean it. They provided us a lady called Niza, she was amazing! She did an amazing job ( we owned a husky so u can imagine how much hair collects behind things) and the cost was really good for the amount of time and work 😊 highly recommend

The guys did a really excellent job with a flat that wasn't in the best state after we moved out, and were efficient and friendly. Would definitely recommend.

I booked a deep clean at the weekend and was able to get someone in the next day and they did an amazing job. The house was spotless when they finished, and they went over and above, even cleaning a small carpet I'd forgotten to tell them about. Thank you! I will be using them again.

I booked a deep clean, having moved into a flat that was in a poor, unhygienic state. Cosmina and her colleague arrived and were amazing. I am so pleased with the deep clean , they were both so lovely ,polite, and friendly. I can highly recommend them. The work these ladies did was outstanding 👏

Great end of tenancy clean. Cleaned to a very high standard, and all communication was kind and clear. Would recommend. Just be aware that the clean doesn't automatically include the kitchen, hallways or living room (which I didn't realise) - these are an extra charge and you have to book them in advance.

Really pleased with the deep clean. The two guys worked really hard to get the flat looking spic and span. I would definitely recommend.