Richmond upon Thames · SW14
Mortlake and East Sheen Cleaners — SW14, Richmond upon Thames
Cleaners in Mortlake and East Sheen, SW14 — part of Richmond upon Thames — for households, landlords and letting agents. We work across SW14, in property that runs to edwardian terraces and semis, mansion flats and new brewery-site apartments.
- Trustpilot 4.5· 3,100+ reviews
- Google 3.9· 1,430 reviews
- £5m public liability
- Licensed waste carrier CBDU300454
- Since 2019
- DBS-checked cleaners, fully insured
- Fixed prices — parking and ULEZ included
- Mortlake covered seven days a week
- 72-hour re-clean guarantee on tenancy work

The service, locally
House and flat cleaning in Mortlake and East Sheen SW14
Much of SW14 is apartment living — fob entry, goods lifts and shared corridors — so access is arranged with the building before the clean, not on the doorstep.
Access and parking here: Level-crossing delays, Boat Race day closures and permit bays on the terraces.
- Richmond upon Thames households
- 80,704Richmond upon Thames households
- Homes that are flats
- 39.9%Homes that are flats
- Privately rented
- 24.7%Privately rented
- Cleaning from
- £22/hrCleaning from
Instant estimate
Price your Mortlake and East Sheen clean in under a minute
Instant estimate
Price a clean in Mortlake and East Sheen SW14
£65–£80
Typically 3 hours on site
- ULEZ applies to this address and is already inside the price; no Congestion Charge here.
- Minimum booking 2 hours. Parking or permit costs in Richmond upon Thames are covered by us.
How it works
Why Mortlake and East Sheen SW14 homes need their own approach
- Tell us the property and the serviceGive us the postcode, the property size and what you need cleaned — regular, deep, end of tenancy or after builders.
- Get a fixed price instantlyYou get a fixed price on screen. No home survey, no call-back, and no separate charge for parking, ULEZ or products.
- Pick a slot, including evenings and weekendsChoose any day of the week, including evenings and weekends, and tell us how the team gets in — key, concierge, fob or key-safe.
- Your vetted cleaner arrives with everythingA DBS-checked cleaner arrives with HEPA vacuums, microfibre systems and eco products. You do not need to supply anything.
- Walk the checklist, then rebook or set a scheduleWalk the room-by-room checklist with the cleaner, flag anything you want redone, then rebook or set a weekly or fortnightly schedule.
Why Hello Services
What Mortlake and East Sheen clients get from us
DBS-checked, reference-vetted cleaners
Every cleaner is identity-checked, reference-checked and DBS-screened before their first job for Mortlake and East Sheen (SW14) addresses. You get a named cleaner, not an anonymous slot on the streets near The Boat Race finishing post.
Fixed pricing, no call-out or charge extras
The price quoted is the price invoiced. Congestion Charge, ULEZ and permit costs for Mortlake and East Sheen are already inside it — there is no travel surcharge and no call-out fee on the streets near The Boat Race finishing post, with 50% of Mortlake and East Sheen homes being houses.
Equipment and eco products included
Teams arrive with HEPA vacuums, microfibre systems, steam and COSHH-compliant eco products on Richmond upon Thames bookings. You do not need to supply anything, or store anything afterwards on the Mortlake and East Sheen rounds.
Deposit-back re-clean guarantee
If a check-out report flags cleaning within 72 hours of an end-of-tenancy clean, we return and re-clean the flagged items free of charge in this 50% flats neighbourhood, with 50% of homes here being flats.
Same cleaner on recurring bookings
Weekly and fortnightly customers keep the same cleaner in this 50% flats neighbourhood, with 32% one-person households here — and 28% of SW14 homes being privately rented, so nobody has to re-explain the flat, the alarm code or which floor finish hates a wet mop.
Concierge, fob and service-lift access handled
In Mortlake and East Sheen's managed blocks we book the goods lift, register the team with the concierge and clear loading-bay time before the visit across SW14, with 28% of SW14 homes being privately rented — and 50% of Mortlake and East Sheen homes being houses, so the clean starts on the hour instead of at the intercom.
Fixed prices
Cleaning prices in Mortlake and East Sheen SW14
| Service | Size | From | Typical time | Included | Not included |
|---|---|---|---|---|---|
| Regular domestic clean | Per hour | £22 | 2–4 hrs | Kitchen, bathrooms, floors, dusting, beds, bins. Equipment and products included. | Inside oven, inside windows above ground floor, carpets. |
| Deep clean | Studio | £160 | 3–4 hrs | Everything in a regular clean plus inside appliances, limescale, skirtings, doors and frames. | Carpet extraction, external windows, balconies. |
| Deep clean | 1 bed | £195 | 4–5 hrs | Full property detail clean including cupboard interiors and extractor filters. | Carpet extraction, external windows. |
| Deep clean | 2 bed | £240 | 5–6 hrs | Two-cleaner team, all rooms, appliance interiors and descaling. | Carpet extraction, external windows. |
| Deep clean | 3 bed | £300 | 6–7 hrs | Two- to three-cleaner team, whole property, stairs and landings. | Carpet extraction, external windows. |
| Deep clean | 4 bed+ | £360 | 7–9 hrs | Three-cleaner team, whole property, loft rooms and second bathrooms. | Carpet extraction, external windows. |
| End of tenancy clean | Studio | £185 | 3–4 hrs | Inventory-standard clean, oven, fridge, cupboards, limescale, internal glass. 72-hour re-clean guarantee. | Carpets (add below), garden, exterior. |
| End of tenancy clean | 1 bed | £225 | 4–5 hrs | Inventory-standard clean with appliance interiors and window tracks. | Carpets, garden, exterior. |
| End of tenancy clean | 2 bed | £285 | 5–7 hrs | Two-cleaner inventory clean, all appliances, all cupboards. | Carpets, garden, exterior. |
| End of tenancy clean | 3 bed | £350 | 6–8 hrs | Team clean to check-out standard, stairs, landings, two bathrooms. | Carpets, garden, exterior. |
| End of tenancy clean | 4 bed+ | £425 | 8–10 hrs | Full team, whole house, all appliances and all glass internally. | Carpets, garden, exterior. |
| After builders clean | Per room | £95 | 2–3 hrs / room | Fine dust removal, film and paint spots, frames, tracks, floors sealed clean. | Skip hire, waste removal, external render. |
| Oven clean | Single oven | £65 | 1–2 hrs | Dip-tank clean of racks and trays, door glass split and cleaned, hob and extractor filters. | Repairs, replacement bulbs or seals. |
| Carpet cleaning | Per room | £45 | 30–45 min / room | Hot-water extraction, pre-spray, traffic-lane and pet treatment. | Stain guarantees on dye-based stains. |
| Upholstery cleaning | 3-seat sofa | £75 | 45–60 min | Extraction clean, deodoriser, fabric test patch first. | Leather restoration, structural repair. |
| Window cleaning | Internal + external | £60 | 1–2 hrs | Glass, frames, sills and tracks; reach-and-wash externally to third floor. | Above third floor without access equipment. |
| Communal area cleaning | Per block visit | £85 | 1–2 hrs | Entrance glass, corridors, stairs, lift interior, bin store deodorise. | Jet washing, bulky waste removal. |
| Airbnb changeover | Per turnaround | £75 | 1.5–3 hrs | Full reset, linen change, restock and photo report before check-in. | Linen purchase, laundry service (add £25). |
| Office clean | Per hour | £26 | Contract | Desks, kitchens, washrooms, floors, waste and consumable restocking. | Window externals, deep carpet work. |
| One-off spring clean | Per property | £180 | 4–7 hrs | Seasonal reset: wardrobes, skirtings, internal glass, appliance interiors. | Clearance and waste removal. |
| Weekly recurring | Per hour | £20 | 2–4 hrs / visit | Same cleaner every week, discounted hourly rate, free rescheduling. | Deep-clean tasks and appliance interiors. |
| Fortnightly recurring | Per hour | £21 | 2–4 hrs / visit | Same cleaner every fortnight, discounted rate, key-safe access supported. | Deep-clean tasks and appliance interiors. |
Prices are shown in GBP and include VAT where applicable. Domestic cleaning is supplied VAT-free where the cleaner is self-employed; commercial contracts are quoted plus VAT at 20%.
Coverage
Where we clean around Mortlake and East Sheen SW14
Nearby areas we also clean
- Cleaners in RichmondTW9 · 1.1 milesTW9
- Cleaners in KewTW9 · 1.1 milesTW9
- Cleaners in BarnesSW13 · 1.3 milesSW13
- Cleaners in RoehamptonSW15 · 1.8 miles · WandsworthSW15
- Cleaners in PutneySW15 · 1.8 miles · WandsworthSW15
- Cleaners in ChiswickW4 · 1.8 miles · HounslowW4
- Cleaners in Richmond Hill and HamTW10 · 2.0 milesTW10
- Cleaners in BrentfordTW8 · 2.2 miles · HounslowTW8
Services
Cleaning services we run in Mortlake and East Sheen SW14
Regular domestic cleaning in Mortlake and East Sheen
Weekly or fortnightly visits with the same cleaner across SW14, from two hours.
Deep cleaning in Mortlake and East Sheen
Detail work for period rooms in Mortlake and East Sheen — cornices, sash boxes, original floors and limescale.
End of tenancy cleaning in Mortlake and East Sheen
With 28% of Mortlake and East Sheen households renting, Mortlake and East Sheen check-outs are our busiest SW14 booking.
After builders cleaning in Mortlake and East Sheen
Dust removal after Mortlake and East Sheen loft, side-return and kitchen work, including protective film and paint spots.
Oven and appliance cleaning in Mortlake and East Sheen
Dip-tank oven cleaning, hobs, extractor filters and fridges — the items inventory clerks open first.
Carpet cleaning in Mortlake and East Sheen
Hot-water extraction for Mortlake and East Sheen stairs, landings and living rooms, with pet and traffic-lane treatment.
Upholstery cleaning in Mortlake and East Sheen
Sofas, mattresses and headboards cleaned in situ — useful in 50%-flat stock where nothing can be moved out.
Window cleaning in Mortlake and East Sheen
Sash windows inside and out in Mortlake and East Sheen, including runners, sills and Georgian bars.
Communal area cleaning in Mortlake and East Sheen
Corridors, bin stores, lift lobbies and entrance glass for Mortlake and East Sheen managed blocks.
About the area
Mortlake and East Sheen in context
Ask anyone in SW14 what marks Mortlake and East Sheen out and The Boat Race finishing post comes up first. The Boat Race finish, the old brewery site and East Sheen's shopping parade. Royal palaces at Richmond and Hampton Court set the tone; Georgian and Victorian villas followed the river and the railway.
What our teams actually walk into: edwardian terraces and semis, mansion flats and new brewery-site apartments. With 39.9% of Richmond upon Thames stock being flats and 24.7% of households privately renting, the SW14 workload splits between recurring domestic visits and tenancy turnarounds on short notice.
Getting a two-person team and their kit to the door is a real constraint here. Level-crossing delays, Boat Race day closures and permit bays on the terraces. Richmond upon Thames sits outside the Congestion Charge zone and inside ULEZ. London Borough of Richmond upon Thames's permit map is checked at booking, and any permit, dispensation or charge is priced in up front rather than added afterwards.
Where Mortlake and East Sheen sits in our coverage
Mortlake and East Sheen sits inside the coverage published on our cleaning in Richmond upon Thames page, which sits under cleaning across London. Same-week crews working this postcode also cover cleaning in Richmond TW9 (1.1 miles), cleaning in Kew TW9 (1.1 miles), cleaning in Barnes SW13 (1.3 miles), cleaning in Roehampton SW15 (1.8 miles) and cleaning in Putney SW15 (1.8 miles). If your address sits on the boundary, book the closest page — the price and the crew are the same. For every trade we run at this postcode, see all services in Mortlake and East Sheen.
Most booked alongside this in Mortlake and East Sheen
- Postcode districts
- SW14
- Nearest station
- Mortlake (South Western)
- Housing stock
- Edwardian terraces and semis, mansion flats and new brewery-site apartments.
- Landmark
- The Boat Race finishing post
- Access, parking and permits
- Level-crossing delays, Boat Race day closures and permit bays on the terraces.
- Charging zones
- ULEZ only
Area at a glance
Mortlake and East Sheen SW14 by the numbers
Who lives here and what they live in decides how a clean is priced and how long it takes. These are the published Census 2021 figures for the Mortlake & South Barnes neighbourhood itself — not Richmond upon Thames-wide averages, and not estimates.
11,372
Residents
Mortlake & South Barnes neighbourhood, Census 2021
4,944
Households
Median age 39.3
Flats vs houses
Residents by sex
Single-person households
32.1%
Privately rented
28.3%
- Median age
- 39.3
- Owner-occupied
- 56.4%
- Social rented
- 15.2%
- Postcode districts
- SW14
- Nearest station
- Mortlake
- Parking
- CPZ + ULEZ
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhood Mortlake & South Barnes (E02000786) — the published geography that covers Mortlake and East Sheen, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the SW14 district: 51.4654, -0.2670 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).
Questions
Mortlake and East Sheen SW14 cleaning questions, answered
Regular domestic cleaning in Mortlake and East Sheen starts at £22 per hour with a two-hour minimum — and 15% social-rented stock nearby, with The Boat Race finishing post a few streets away, and one-off deep cleans are priced by property size — from £160 for a studio to £360 for a 4-bed. End-of-tenancy cleans in SW14 run from £185 for a studio to £425 for a 4-bed around Mortlake (South Western). Every price includes equipment, eco products, insurance and any parking or ULEZ cost on SW14 jobs.
Yes. We cover every street in SW14, including Mortlake and East Sheen itself and the surrounding Richmond upon Thames neighbourhoods on Richmond upon Thames bookings, with 4,944 households on this patch. If your postcode sits on the boundary of a neighbouring district we still cover it — enter the full postcode in the quote form and it will confirm coverage instantly in Mortlake and East Sheen — and 28% of SW14 homes being privately rented, with 15% social-rented stock nearby.
Level-crossing delays, Boat Race day closures and permit bays on the terraces in Mortlake and East Sheen. Where London Borough of Richmond upon Thames operates a controlled parking zone at your address, we check the hours at booking and arrange a visitor permit, a suspended bay or a dispensation ourselves around Mortlake (South Western) — and this being London Borough of Richmond upon Thames territory, with Richmond upon Thames parking rules in play. You are never asked to buy a permit for our team on the streets near The Boat Race finishing post, with a median age of 39 in this neighbourhood, and the cost is not added to your invoice.
Mortlake and East Sheen sits inside the ULEZ but outside the Congestion Charge zone in Mortlake and East Sheen. Our vehicles are ULEZ-compliant and any charge is already included in the fixed price you are quoted on this side of Richmond upon Thames, with a median age of 39 in this neighbourhood.
We guarantee the cleaning element. If the check-out report raises a cleaning issue within 72 hours of our visit, send us the report and we return to re-clean those items free of charge around Mortlake (South Western), with The Boat Race finishing post a few streets away. We cannot cover damage, repairs or wear and tear — only cleanliness in this 50% flats neighbourhood, with 50% of Mortlake and East Sheen homes being houses, which is what the scheme adjudicators assess.
Frequently — a lot of SW14 is exactly that in Mortlake and East Sheen. Teams carry cordless HEPA vacuums and compact kit up the stairs rather than relying on a lift for Mortlake and East Sheen (SW14) addresses — and 4,944 households on this patch, with 50% of Mortlake and East Sheen homes being houses, and we plan an extra carry allowance into the timing for third-floor and above walk-ups so the clean itself is not rushed.
For SW14 bookings, yes. Tell us the building's access process at booking and we register the team, book the service lift where the managing agent requires it on Richmond upon Thames bookings — and 50% of homes here being flats, with The Boat Race finishing post a few streets away, and provide ID and insurance documents to the concierge in advance. Key-safe, key collection and agent key release all work too on the streets near The Boat Race finishing post. It works the same way on every Mortlake and East Sheen (SW14) booking.
Yes — London water is hard across every borough around Mortlake (South Western), with 15% social-rented stock nearby, and limescale is the single most common reason a check-out clean gets rejected. We use acid-safe descalers with contact time on screens, taps, tiles and toilets rather than abrasives in Mortlake and East Sheen, with 32% one-person households here, which lift the scale without scratching chrome or glass.
Guides
Read before you book
What an inventory clerk actually checks
The check-out list your deposit is judged against, room by room.
Hello Services price list
Every fixed price we publish, across cleaning, moving, clearance and handyman work.
Cleaning guides and London updates
Practical guides written by the teams who do the work, updated through the year.
Source: ONS Census 2021, borough totals via Nomis (table TS008, TS041, TS007A, TS044, TS054, TS003). Figures describe the whole borough, the smallest area ONS publishes every one of these tables for.
Book a cleaner in Mortlake and East Sheen SW14
Fixed price on screen, seven-day availability, and a DBS-checked cleaner who brings everything. Call 020 3633 4555 or get your price online in under a minute.
Cleaning reviews from Greater London customers
4.5 ★ from 3,131 Trustpilot reviewsAmazing service from these guys. Arrived 15 mins early to start promptly and were done with a 2 bed / 2 bath flat in under 3hrs. Simply amazing. The finished result was out of this world, the kitchen appliances were quite dirty and they were like brand new afterwards including the oven! I cannot recommend… Read in full →
Cosmina and Gabriela turned up right on time to clean 4 bathrooms, 3 bedrooms, kitchen and dining room. They were friendly, quick and thorough. I couldn't believe it when they completed it all in 2.5 hours. My house is spotless and smells lovely. They brought their own equipment and products and got on with the… Read in full →
I requested for end of tenancy professional cleaning and from start to finish received nothing but a professional and friendly service. They responded quickly with a detailed and reasonable quote, answered all sorts of questions before booking. On the day the cleaners showed up early which was great fully equipped to do the job. We… Read in full →
Read all 287 Cleaning reviews from Greater London customers →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
