Hammersmith and Fulham · W12
Cleaning Services in Shepherd's Bush, W12
Hello Services cleans homes, flats and small offices in Shepherd's Bush, W12, across the London Borough of Hammersmith and Fulham. Our teams cover W12 and know the stock they walk into: victorian terraces in flats, estate blocks and new apartments near the mall.
- Trustpilot 4.5· 3,100+ reviews
- Google 3.9· 1,430 reviews
- £5m public liability
- Licensed waste carrier CBDU300454
- Since 2019
- DBS-checked cleaners, fully insured
- Fixed prices — parking and ULEZ included
- Shepherd's Bush covered seven days a week
- 72-hour re-clean guarantee on tenancy work

The service, locally
House and flat cleaning in Shepherd's Bush W12
With 40% of Shepherd's Bush households privately renting, most of our W12 diary is check-out and move-in work, timed to inventory appointments near Shepherd's Bush.
Access and parking here: Mall service yards, Uxbridge Road bus lanes and permit-only side streets.
- Hammersmith and Fulham households
- 81,244Hammersmith and Fulham households
- Homes that are flats
- 75.3%Homes that are flats
- Privately rented
- 36.4%Privately rented
- Cleaning from
- £22/hrCleaning from
Instant estimate
Price your Shepherd's Bush clean in under a minute
Instant estimate
Price a clean in Shepherd's Bush W12
£65–£80
Typically 3 hours on site
- ULEZ applies to this address and is already inside the price; no Congestion Charge here.
- Minimum booking 2 hours. Parking or permit costs in Hammersmith and Fulham are covered by us.
How it works
Why Shepherd's Bush W12 homes need their own approach
- Tell us the property and the serviceGive us the postcode, the property size and what you need cleaned — regular, deep, end of tenancy or after builders.
- Get a fixed price instantlyYou get a fixed price on screen. No home survey, no call-back, and no separate charge for parking, ULEZ or products.
- Pick a slot, including evenings and weekendsChoose any day of the week, including evenings and weekends, and tell us how the team gets in — key, concierge, fob or key-safe.
- Your vetted cleaner arrives with everythingA DBS-checked cleaner arrives with HEPA vacuums, microfibre systems and eco products. You do not need to supply anything.
- Walk the checklist, then rebook or set a scheduleWalk the room-by-room checklist with the cleaner, flag anything you want redone, then rebook or set a weekly or fortnightly schedule.
Why Hello Services
What Shepherd's Bush clients get from us
DBS-checked, reference-vetted cleaners
Every cleaner is identity-checked, reference-checked and DBS-screened before their first job on this side of Hammersmith and Fulham. You get a named cleaner, not an anonymous slot across W12.
Fixed pricing, no call-out or charge extras
The price quoted is the price invoiced. Congestion Charge, ULEZ and permit costs for Shepherd's Bush are already inside it — there is no travel surcharge and no call-out fee on W12 jobs, with 9,929 households on this patch.
Equipment and eco products included
Teams arrive with HEPA vacuums, microfibre systems, steam and COSHH-compliant eco products in this 87% flats neighbourhood. You do not need to supply anything, or store anything afterwards for Shepherd's Bush (W12) addresses.
Deposit-back re-clean guarantee
If a check-out report flags cleaning within 72 hours of an end-of-tenancy clean, we return and re-clean the flagged items free of charge across W12, with 87% of homes here being flats.
Same cleaner on recurring bookings
Weekly and fortnightly customers keep the same cleaner across W12, with this being a short walk from Shepherd's Bush (Central, Overground) — and Westfield London and Shepherd's Bush Market a few streets away, so nobody has to re-explain the flat, the alarm code or which floor finish hates a wet mop.
Hammersmith and Fulham check-outs, inventory-clerk standard
With 40% of Shepherd's Bush households privately renting, we clean to the inventory report — appliance interiors, window tracks, limescale, extractor filters — and can turn a W12 flat around between tenancies in a single day across W12 — and 40% of W12 homes being privately rented, with a median age of 33 in this neighbourhood.
Fixed prices
Cleaning prices in Shepherd's Bush W12
| Service | Size | From | Typical time | Included | Not included |
|---|---|---|---|---|---|
| Regular domestic clean | Per hour | £22 | 2–4 hrs | Kitchen, bathrooms, floors, dusting, beds, bins. Equipment and products included. | Inside oven, inside windows above ground floor, carpets. |
| Deep clean | Studio | £160 | 3–4 hrs | Everything in a regular clean plus inside appliances, limescale, skirtings, doors and frames. | Carpet extraction, external windows, balconies. |
| Deep clean | 1 bed | £195 | 4–5 hrs | Full property detail clean including cupboard interiors and extractor filters. | Carpet extraction, external windows. |
| Deep clean | 2 bed | £240 | 5–6 hrs | Two-cleaner team, all rooms, appliance interiors and descaling. | Carpet extraction, external windows. |
| Deep clean | 3 bed | £300 | 6–7 hrs | Two- to three-cleaner team, whole property, stairs and landings. | Carpet extraction, external windows. |
| Deep clean | 4 bed+ | £360 | 7–9 hrs | Three-cleaner team, whole property, loft rooms and second bathrooms. | Carpet extraction, external windows. |
| End of tenancy clean | Studio | £185 | 3–4 hrs | Inventory-standard clean, oven, fridge, cupboards, limescale, internal glass. 72-hour re-clean guarantee. | Carpets (add below), garden, exterior. |
| End of tenancy clean | 1 bed | £225 | 4–5 hrs | Inventory-standard clean with appliance interiors and window tracks. | Carpets, garden, exterior. |
| End of tenancy clean | 2 bed | £285 | 5–7 hrs | Two-cleaner inventory clean, all appliances, all cupboards. | Carpets, garden, exterior. |
| End of tenancy clean | 3 bed | £350 | 6–8 hrs | Team clean to check-out standard, stairs, landings, two bathrooms. | Carpets, garden, exterior. |
| End of tenancy clean | 4 bed+ | £425 | 8–10 hrs | Full team, whole house, all appliances and all glass internally. | Carpets, garden, exterior. |
| After builders clean | Per room | £95 | 2–3 hrs / room | Fine dust removal, film and paint spots, frames, tracks, floors sealed clean. | Skip hire, waste removal, external render. |
| Oven clean | Single oven | £65 | 1–2 hrs | Dip-tank clean of racks and trays, door glass split and cleaned, hob and extractor filters. | Repairs, replacement bulbs or seals. |
| Carpet cleaning | Per room | £45 | 30–45 min / room | Hot-water extraction, pre-spray, traffic-lane and pet treatment. | Stain guarantees on dye-based stains. |
| Upholstery cleaning | 3-seat sofa | £75 | 45–60 min | Extraction clean, deodoriser, fabric test patch first. | Leather restoration, structural repair. |
| Window cleaning | Internal + external | £60 | 1–2 hrs | Glass, frames, sills and tracks; reach-and-wash externally to third floor. | Above third floor without access equipment. |
| Communal area cleaning | Per block visit | £85 | 1–2 hrs | Entrance glass, corridors, stairs, lift interior, bin store deodorise. | Jet washing, bulky waste removal. |
| Airbnb changeover | Per turnaround | £75 | 1.5–3 hrs | Full reset, linen change, restock and photo report before check-in. | Linen purchase, laundry service (add £25). |
| Office clean | Per hour | £26 | Contract | Desks, kitchens, washrooms, floors, waste and consumable restocking. | Window externals, deep carpet work. |
| One-off spring clean | Per property | £180 | 4–7 hrs | Seasonal reset: wardrobes, skirtings, internal glass, appliance interiors. | Clearance and waste removal. |
| Weekly recurring | Per hour | £20 | 2–4 hrs / visit | Same cleaner every week, discounted hourly rate, free rescheduling. | Deep-clean tasks and appliance interiors. |
| Fortnightly recurring | Per hour | £21 | 2–4 hrs / visit | Same cleaner every fortnight, discounted rate, key-safe access supported. | Deep-clean tasks and appliance interiors. |
Prices are shown in GBP and include VAT where applicable. Domestic cleaning is supplied VAT-free where the cleaner is self-employed; commercial contracts are quoted plus VAT at 20%.
Coverage
Where we clean around Shepherd's Bush W12
Nearby areas we also clean
- Cleaners in White CityW12 · under ½ mileW12
- Cleaners in Holland ParkW11 · 1.1 miles · Kensington and ChelseaW11
- Cleaners in Notting HillW11 · 1.1 miles · Kensington and ChelseaW11
- Cleaners in HammersmithW6 · 1.2 milesW6
- Cleaners in ActonW3 · 1.2 miles · EalingW3
- Cleaners in Brook GreenW6 · 1.2 milesW6
- Cleaners in Ladbroke GroveW10 · 1.4 miles · Kensington and ChelseaW10
- Cleaners in West Kensington and OlympiaW14 · 1.6 milesW14
Services
Cleaning services we run in Shepherd's Bush W12
Regular domestic cleaning in Shepherd's Bush
Weekly or fortnightly visits with the same cleaner across W12, from two hours.
Deep cleaning in Shepherd's Bush
Detail work for period rooms in Shepherd's Bush — cornices, sash boxes, original floors and limescale.
End of tenancy cleaning in Shepherd's Bush
With 40% of Shepherd's Bush households renting, Shepherd's Bush check-outs are our busiest W12 booking.
After builders cleaning in Shepherd's Bush
Dust removal after Shepherd's Bush loft, side-return and kitchen work, including protective film and paint spots.
Oven and appliance cleaning in Shepherd's Bush
Dip-tank oven cleaning, hobs, extractor filters and fridges — the items inventory clerks open first.
Carpet cleaning in Shepherd's Bush
Hot-water extraction for Shepherd's Bush stairs, landings and living rooms, with pet and traffic-lane treatment.
Upholstery cleaning in Shepherd's Bush
Sofas, mattresses and headboards cleaned in situ — useful in 87%-flat stock where nothing can be moved out.
Window cleaning in Shepherd's Bush
Sash windows inside and out in Shepherd's Bush, including runners, sills and Georgian bars.
Communal area cleaning in Shepherd's Bush
Corridors, bin stores, lift lobbies and entrance glass for Shepherd's Bush managed blocks.
About the area
Shepherd's Bush in context
Ask anyone in W12 what marks Shepherd's Bush out and Westfield London and Shepherd's Bush Market comes up first. The green, the market and Westfield's mall on the old exhibition grounds. Market gardens and riverside industry, then dense Victorian terracing; the BBC and later Westfield reshaped White City.
The housing is the part that decides how a clean is quoted. Victorian terraces in flats, estate blocks and new apartments near the mall. Across Hammersmith and Fulham as a whole, 75.3% of dwellings are flats and 24.6% are houses (ONS Census 2021), and 36.1% of households are single-person — which is why so many W12 bookings are two- to four-hour visits rather than full-day jobs.
Getting a two-person team and their kit to the door is a real constraint here. Mall service yards, Uxbridge Road bus lanes and permit-only side streets. Hammersmith and Fulham sits outside the Congestion Charge zone and inside ULEZ. London Borough of Hammersmith and Fulham's permit map is checked at booking, and any permit, dispensation or charge is priced in up front rather than added afterwards.
Where Shepherd's Bush sits in our coverage
Everything we fit in Shepherd's Bush is booked through our cleaning in Hammersmith and Fulham page, which sits under cleaning across London. Same-week crews working this postcode also cover cleaning in White City W12 (under ½ mile), cleaning in Holland Park W11 (1.1 miles), cleaning in Hammersmith W6 (1.2 miles), cleaning in Acton W3 (1.2 miles) and cleaning in West Kensington and Olympia W14 (1.6 miles). If your address sits on the boundary, book the closest page — the price and the crew are the same. For every trade we run at this postcode, see all services in Shepherd's Bush.
Most booked alongside this in Shepherd's Bush
- Postcode districts
- W12
- Nearest station
- Shepherd's Bush (Central, Overground)
- Housing stock
- Victorian terraces in flats, estate blocks and new apartments near the mall.
- Landmark
- Westfield London and Shepherd's Bush Market
- Access, parking and permits
- Mall service yards, Uxbridge Road bus lanes and permit-only side streets.
- Charging zones
- ULEZ only
Area at a glance
Shepherd's Bush W12 by the numbers
Who lives here and what they live in decides how a clean is priced and how long it takes. These are the published Census 2021 figures for the Shepherd's Bush North and Shepherd's Bush South and Shepherd's Bush West neighbourhood itself — not Hammersmith and Fulham-wide averages, and not estimates.
20,617
Residents
Shepherd's Bush North and Shepherd's Bush South and Shepherd's Bush West neighbourhood, Census 2021
9,929
Households
Median age 33.4
Flats vs houses
Residents by sex
Single-person households
40.8%
Privately rented
40.4%
- Median age
- 33.4
- Owner-occupied
- 25.5%
- Social rented
- 33.8%
- Postcode districts
- W12
- Nearest station
- Shepherd's Bush
- Parking
- CPZ + ULEZ
Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhoods Shepherd's Bush North, Shepherd's Bush South, Shepherd's Bush West (E02000375, E02000376, E02000378) — the published geography that covers Shepherd's Bush, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the W12 district: 51.5084, -0.2398 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).
Questions
Shepherd's Bush W12 cleaning questions, answered
Regular domestic cleaning in Shepherd's Bush starts at £22 per hour with a two-hour minimum on this side of Hammersmith and Fulham, with 13% of Shepherd's Bush homes being houses, and one-off deep cleans are priced by property size — from £160 for a studio to £360 for a 4-bed. End-of-tenancy cleans in W12 run from £185 for a studio to £425 for a 4-bed in this 87% flats neighbourhood. Every price includes equipment, eco products, insurance and any parking or ULEZ cost around Shepherd's Bush (Central, Overground).
Yes. We cover every street in W12, including Shepherd's Bush itself and the surrounding Hammersmith and Fulham neighbourhoods on Hammersmith and Fulham bookings, with 13% of Shepherd's Bush homes being houses. If your postcode sits on the boundary of a neighbouring district we still cover it — enter the full postcode in the quote form and it will confirm coverage instantly on the streets near Westfield London and Shepherd's Bush Market — and a median age of 33 in this neighbourhood, with this being a short walk from Shepherd's Bush (Central, Overground).
Mall service yards, Uxbridge Road bus lanes and permit-only side streets in Shepherd's Bush. Where London Borough of Hammersmith and Fulham operates a controlled parking zone at your address, we check the hours at booking and arrange a visitor permit, a suspended bay or a dispensation ourselves for Shepherd's Bush (W12) addresses — and 87% of homes here being flats, with Hammersmith and Fulham parking rules in play. You are never asked to buy a permit for our team on the streets near Westfield London and Shepherd's Bush Market, with Westfield London and Shepherd's Bush Market a few streets away, and the cost is not added to your invoice.
Shepherd's Bush sits inside the ULEZ but outside the Congestion Charge zone in Shepherd's Bush. Our vehicles are ULEZ-compliant and any charge is already included in the fixed price you are quoted on Hammersmith and Fulham bookings, with 41% one-person households here.
Yes. Every cleaner is DBS-checked, right-to-work verified and reference-checked before their first booking on the streets near Westfield London and Shepherd's Bush Market, with 87% of homes here being flats, and we carry £5m public liability cover plus treatment risk cover. Certificates are available on request before the visit.
Yes, as standard. Teams arrive with HEPA-filtered vacuums, microfibre colour-coded cloths, steam units where needed and eco, COSHH-compliant products for Shepherd's Bush (W12) addresses, with 41% one-person households here. If you would rather we used your own products for allergy or surface reasons, say so at booking and we will on this side of Hammersmith and Fulham, with this being London Borough of Hammersmith and Fulham territory.
Everything an inventory clerk checks: oven interior, hob and extractor filters, fridge and freezer defrosted and cleaned, all kitchen cupboards inside and out, bathroom descaled, limescale removed from screens and taps, skirting, doors, frames, switches, internal windows, window tracks and sills, floors vacuumed and mopped throughout in Shepherd's Bush — and 13% of Shepherd's Bush homes being houses, with 9,929 households on this patch.
We guarantee the cleaning element. If the check-out report raises a cleaning issue within 72 hours of our visit, send us the report and we return to re-clean those items free of charge for Shepherd's Bush (W12) addresses — and 87% of homes here being flats, with 41% one-person households here. We cannot cover damage, repairs or wear and tear — only cleanliness around Shepherd's Bush (Central, Overground), with Hammersmith and Fulham parking rules in play, which is what the scheme adjudicators assess.
Guides
Read before you book
What an inventory clerk actually checks
The check-out list your deposit is judged against, room by room.
Hello Services price list
Every fixed price we publish, across cleaning, moving, clearance and handyman work.
Cleaning guides and London updates
Practical guides written by the teams who do the work, updated through the year.
Source: ONS Census 2021, borough totals via Nomis (table TS008, TS041, TS007A, TS044, TS054, TS003). Figures describe the whole borough, the smallest area ONS publishes every one of these tables for.
Book a cleaner in Shepherd's Bush W12
Fixed price on screen, seven-day availability, and a DBS-checked cleaner who brings everything. Call 020 3633 4555 or get your price online in under a minute.
Cleaning reviews from Greater London customers
4.5 ★ from 3,131 Trustpilot reviewsAmazing service from these guys. Arrived 15 mins early to start promptly and were done with a 2 bed / 2 bath flat in under 3hrs. Simply amazing. The finished result was out of this world, the kitchen appliances were quite dirty and they were like brand new afterwards including the oven! I cannot recommend… Read in full →
Cosmina and Gabriela turned up right on time to clean 4 bathrooms, 3 bedrooms, kitchen and dining room. They were friendly, quick and thorough. I couldn't believe it when they completed it all in 2.5 hours. My house is spotless and smells lovely. They brought their own equipment and products and got on with the… Read in full →
I requested for end of tenancy professional cleaning and from start to finish received nothing but a professional and friendly service. They responded quickly with a detailed and reasonable quote, answered all sorts of questions before booking. On the day the cleaners showed up early which was great fully equipped to do the job. We… Read in full →
Read all 287 Cleaning reviews from Greater London customers →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
