Hello Services customer reviews

Had our flat deep cleaned after building work completed. Very happy with the service provided by the cleaning team. Friendly, thorough and professional service. Would happily use them again and recommend them to friends and family.

Fantastic, that’s all I can say. Nicole and Marius are 110% committed to doing the perfect job. My new home was left in a disgusting state but now it’s like brand new thanks to Nicole and Marius, they worked so hard and I can’t thank them enough. Would totally recommend.

The team were excellent. My point of contact was Ioana. She was very understanding when I had a delay in getting the keys to my new property on completion day and kindly rearranged for the next day. She and her team arrived promptly and they cleaned my new home, carpets and sofas to a very high standard. They were all professional, hard-working and friendly. My sincere thanks to Ioana and her team.

The work was good, they didn't have any problems finding the address and we're prompt with their service. Thoroughly impressed and would definitely recommend the service

Reasonably good.

Very happy with the job, great attention to detail and the team were lovely.

Nicole and Marius did a great job, were polite and thorough. Very impressed

Absolutely amazing, my new place was disgusting. They work so hard and are very proud of their work. Have recommended.

Friendly efficient and thorough

Everything was left so clean. I have a shiny bathroom, kitchen cupboards, floors. Everything was perfect! Thanks

Great deep clean of our flat before we moved out - would fully recommend.

Everything was looking great.

Overall service was good. Very friendly cleaners and listens to your needs. Missed few areas here and there but as the other areas were spotless I dint bother much. Highly recommend.

The cleaning team led by Anna did a great job in a short timespan. There were a few cobwebs we found about as we came back in to repaint some areas and some areas of wall in the kitchen left unclean which was honestly the fault of poor paintjob and not the cleaners, but fairly happy with the chances of getting our deposit back. We're in contact with the agency so we can organise a reclean if they need it, but fairly certain Anna did a great job!

Anna and her colleague did a brilliant job on our flat in Nottingham Centre. The carpets in particular look great after the work they put in. We also appreciated small touches like her ringing us to let us know they were almost finished (as we had left the flat during the cleaning). Would recommend.

Oh the relief! We've had a terrible year: illness, surgery, deaths (and that's before we get to Covid). Despite all we could do, the house was filthy. We showed the team around, told them not to touch the books (we have thousands, you could see their relief), locked the cats up and went out for the day. We returned to a house gleaming with cleanliness. We could not be more grateful.

Great job! I had never seen the oven that clean!

Great oven cleaning!

Excellent service and communication.I was attended to my Anna. Great service, very friendly and she does exactly wht you want . Very happy with my service ,they kept the place very clean and nice and and I will definitely be using them again.

Best end of tenancy cleaning service. Very easy to deal with, Very friendly technician ,on time and most importantly left the property in an immaculate condition. Would absolutely use HELLOSERVICES again

We were really pleased. We've had a dreadful year and the house got grimier and grimier. We came home to a spick and span house. Thank you all so much.

I haven't seen it but my daughter tells me it's great. Thank you.

Great work ! Thank you

Job done really well. I would of given a 10 but the team turned up an hour late. They did ring but rang at 1pm when they we supposed to start.

Aside from missing one little window, they did a fantastic job. Very polite friendly. And efficient 10/10 would recommend.

Thorough, attention to detail and friendly. Did a first class job.

Fantastic cleaners, did a brilliant job

Very very good I think I have a new kitchen the whole house excellent I would have that couple again

Great communication, followed by a fantastic clean by a friendly enthusiastic local team of cleaners. I would highly recommend.

I had to get them to re do the wood floors and they did not come with the proper equipment to clean the windows They were helpful and worked hard They scratched my newly stained wood floor moving a fridge

Very friendly, professional and did an excellent job

Thorough clean and friendly team

Overall the cleaning service was done to a professional standard throughout. We have some minor issues told by the agency: - kitchen - some burnt on grease around the far right hand side ring; - bathroom (with the bathtub) - several cobwebs around the edges of the ceiling. For these issues, maybe a second visit is required. We'll let you know. Thank you.

Very rapid and very professional work. Cleaning team was amazing and finished the cleaning of a 3 bedroom house in 3-3.5 hours. Thank you all. I will definitely recommend this service.

Great service, fab clean. I would use again and I would recommend to others.

Simple to book and easy to use. the online service made it very easy to book, then arranging the actual deep clean was simple. I booked a deep clean, the team arrived on time as scheduled. The service was great, you could feel that there was a deep clean, I was happy with the outcome and would use them again.

Vlasta was great. Arrived on time, transparent and easy to speak to. Nothing was too much trouble and she kept in contact with me throughout. The clean was good too, considering how much dust there was! Be careful what you book for with the company though. For example, don’t select exterior windows as the cleaners aren’t able to bring/use ladders due to risk assessment so it is a waste of money.

Tina and her team were fantastic. They arrived before the scheduled time. Tina kept in contact with me throughout. The clean was amazing! Couldn't recommend Tina, her team and Hello Services more. Thank you!

Lauren was fantastic at tailoring a quote to our needs and being very warm and communicative. Much appreciated at a time when we were very busy and stressed!

Vlasta has done an incredible job with my end of tenancy cleaning. The house was sparkly and smelt amazing. Cherry on top Vlasta is very lovely. I am very pleased with her job and would really recommend her services.

The movers we hired went above and beyond to help us on the day

Really easy to use and practical.

Outstanding service. The house looks perfect. As a landlord I had many cleaners in the past. Will be using them again

Booked online which was straight forward. Got the booking confirmation within an hour. Everything was crystal clear! The team arrived on time with all their equipment, carried out the service superbly.

Great service, email enquiries were answered efficiently and the help was wonderful! Thoroughly recommended, and I would use them again too.

Joana and her colleague were great - ruthless efficient in cleaning post some renovations works. Definitely worth it!

Excellent. Thank you!

Nicole and Marius were amazing - quick, efficient and they did a great job cleaning our flat after building work finished. It’s clear they really knew their stuff! Would 100% use again.

Great service! Would definitely use again - Nicole and Marius were AMAZING cleaning our small flat after building work, and the pre-clean communication was good too.

One of the best companies I’ve ever used, always had a problem with cleaning companies before but this time even the landlord was extremely impressed with the services. Got my deposit back I will definitely recommend this company