Hello Services customer reviews

Nicole and Marius arrived on time and did a fantastic job! Very friendly and a pleasure to have in our home. Would highly recommend.

Excellent team. Professional, caring, client focussed. Very thorough. Will call them without hesitation next time I require deep cleaning. Highly recommended on my experience with this team today. Thank you.

Our property was cleaned by hello services team today, they arrived on time and called us half an hour before finishing the property. I went back to the property and I was really amazed. Very responsive and they pay attention to every detail. Will definitely recommend them

Very thorough job, the property is spotless now. I have passed your details onto my agency they will use you for their properties Thanks

Initial contact and quote process really quick, professional and easy. Slight uncertainty when trying to pay via bank transfer as details were flagged as fraudulent by my bank. I did call Hello servuces who assured me the details were correct but then went on to say they get this alot! If this is the case then this should be flagged up with clients before they come to pay so they are prepared and no need to panic. The staff I spoke to on the telephone were polite and helpful. The only thing I would say is there doesn't seem to be much communication between staff as my call was answered but I also got two further calls from other staff thinking it was a missed call. The team that attended my property worked very hard and I'm very pleased with the result.

After hiring hello services for our pre move in cleaning. I was really impressed seeing the house looking incredibly clean. Adam and his colleagues were supper professional and fully equipped. Highly recommended.

Ioana and her team were simply amazing. They did such an excellent job, they were very thorough and made sure we were happy with every room. Would definately recommend!

Excellent professional and cheerful service. Very impressed - even better than I’d hoped

Extremely positive experience. Clear quote - and they delivered as required. No problems with payment. Clean completed in Newcastle - would recommend and use again. Lucky landlords got the flat back in a much better state than we received it.

Nice job. We don't live near the house we wanted cleaning, so have only seen pictures but it looks like the team we hired from Hello Services have done a good job. Very accommodating and helpful outfit, especially Adam Some problems with communication, which were frustrating for a while, but the company sorted things out reasonably promptly. Good price.

Overall the cleaning was very good. However units on the front of my breakfast bar area were not cleaned as they still had marks on them and the inside contained crumbs and sawdust. I was unsure if the sofas had been cleaned as they didn't smell of upholstery that had been washed and there were a few grim marks on the arms of the sofas. The kitchen cupboard doors felt sticky which was perhaps from the products used. Other than that we had no other issues.

Very good service from enquiring to booking, to carrying out the service. All very friendly and professional and a great job completed. Would definitely use you again if needed and will recommend as a top business. Thanks to you all

Amalia and her team was very punctual and completed their work which exceeded my expectations. im very happy and would strongly recommend hello services.. thank you very much!!

I am very very very happy with the end of tenancy cleaning Nicole and Marius have carried out. They covered all the areas of the detailed End Of Tenancy Cleaning Checklist and went far and beyond by diminishing all the dirt and grime in all areas of all rooms making sure that all the surfaces were dusted, wiped and polished down. I was also very pleased with the cleaning of the bathroom which they scrubbed and sanitised throughout. The carpets, doors, frames, skirting boards, windows and sills were also cleaned to a very good standard including the kitchen. The kitchen cupboards and drawers that had a lot of stickiness were deep cleaned inside and out, also to an excellent standard leaving no stickiness, whilst all the kitchen appliances were deep cleaned covering the fridge, washing machine, cooker, oven and the extractor over the cooker. They also pulled out the oven and cleaned down the sides of the cupboards surrounding the oven and cleaned the ovens outer sides giving it a sparkling facelift. I have used other end of tenancy cleaning companies previously before, but "hand on heart” these are the most honest, reliable and professional cleaners I have ever come across including reasonably priced. Thank you soooo very much Nicole and Marius "You Are The Best”.

Had a booking 6th July and unfortunately they were double booked so instead of my 10am booking they had to come later at 1.30pm. It was a slight inconvenience as I had moved and my new property is not local but the guy came and picked my keys up so I could leave and then called me with notice to go and pick up the keys once they were done! They have done a great job and cleaned a small bathroom that I hadn’t asked them too, very happy!

Used this service recently and can’t fault them at all they were on time did everything I needed and were very helpful. I’d recommend this company.

Super Job, the apartment looks brand new. The team did a fantastic job very very happy with the result

I’m very happy with the company, excellent job done ✔️

The service was fantastic and the results brilliant

Sulltan provided an amazing handyman assembling our shed he spent good amount of time ensuring the shed is properly and securely assembled

I used this company to conduct a one off deep cleaning I must say the house looks fresh and clean now. Will be using them again

Fully recommend! Amy and her team did a great job, we were really pleased with it. Glad we booked them

Excellent customer service and the cleaning team were fabulous

The drivers were very friendly and helpful. But they arrived at our place without any of the boxes we had previously paid for and were not aware we had contracted them. The office was helpful to find a solution but the whole process was delayed in 2 hours and in the end we didnt get any 'wardrobe boxes' as they had run out in the warehouse which left our clothes quite messy (exactly what we had planned on avoiding!)

Isabel and her team were really great. Very happy with the standard of cleaning

Efficient and friendly cleaners. Did an absolutely immaculate end of tenancy cleaning job, would certainly recommend.

Great service overall, only knock back was that I had to pay for parking again due to team’s mobile internet issues (had already pre-paid)

A couple of things weren't completely clean but overall did a good job.

excellent services, good job was done in assembling table & chairs, Adam & Sulltan done a very good job 👌🏼

Very easy to get a quote and add on services as needed. We booked for a tenancy end clean and the team were on time and did a very good job

Very impressed. Arrived on time. Got straight to work and did a neat job. Very happy

The Incoming inventory was professionally carried out a couple of hours after the clean. The person undertaking it said that the clean was not perfect, mentioning specifically hairs under the plugs and some small pockets of dust. My son who inspected after the clean said he thought it looked OK but he will not have the beady eye of the professional. it may help if i quote verbatim from the inventory report:- "Professionally cleaned however some areas not fully such as some residual dust, hob in Kitchen, plugs in Bathroom and Shower Room" On the Admin side you score 10/10, so thank you -and the price is not unreasonable . I would recommend you to others, but you may wish to mention the Inventory report to your cleaners.

They got double booked unfortunately but the guy went out of his way to accommodate me, picked up my keys and did a fab job cleaning my old flat

Adam did a fantastic job dismantling my bed this afternoon. He was very friendly, courteous, efficient and polite. I would not hesitate to ask for his help again and I would highly recommend him!

Nicole and Marius were great!

I had spent a few weeks searching online for a reliable end-of-tenancy cleaning team, having had some bad experiences in the past. I was very happy to find and choose Hello Services! A team of three cleaners were able to accommodate all services I was looking for (including deep cleaning of carpet and cleaning of the balcony) and were quick to answer any questions I had. The cleaning quality was of a very high standard and when my landlord requested additional touch ups the team was very helpful in resolving them under their 3-day guarantee. Overall Hello Services did an excellent job and I am very happy with the results – thank you! ❤️

Got really upset when you cancelled my move on a really short notice and I ended up paying more than my quote for a 1 day delay, which wasn't my fault. I'm glad that my landlord accept this and I had a place to stay. However the driver was absolutely amazing, really nice and polite. And the agent was also really helpfull trying to arrange another driver.

Excellent professional service

They arrived early full of enthusiasm and wanting to know our needs. Our house has never been cleaner. The windows are shining and the oven is pristine. I can’t thank them enough it and will def organise a clean again

Excellent service. The men we had were brilliant very professional and polite. Would highly recommend them.

On time. All went smoothly.

Very good reliable service

It was a good experience all around. Good email communication following the quote. Good assessment of what had to be done while at the apartment as well as a good check out after the work was done. Solid cleaning, we were really happy with the work that Nicole, Marius and their assistants did!

I was really amazed by the quality of the clean. The property was not cleaned for years by the previous tenants, I hired hello services in a very short notice to do our clean and they managed to book me in. Cleaners arrived fully equipped, they were very friendly , polite and professional. They call me half an hour before finishing the clean so I could go back and inspect the clean. When I arrived at the property it looked exactly brand new and I was really impressed by their level of professionalism. Thank you hello services team.

HELLOSERVICE The best service ever had the staff from office were friendly and the cleaners arrived early. My house is shiny now Thank you guys I strongly recommend this company

Nicole and Marius were amazing! Not only did they do an amazing job cleaning everything top to bottom they were also super knowledgable and took the time to help me figure out the logistics of everything, as a girl moving by herself into a new home. They are lovely people and true professionals, couldn’t recommend them more!

Very professional cleaners and a very good clean very happy with the service provided

The team were fantastic! Professional, hard working and friendly. I was a bit surprised by having to pay 50 pounds extra as Hello Services say no hidden charges! They also came two hours late. The team, I repeat, were great.

Marius and Nicole did a great job cleaning the flat at the end of my tenancy. I recommend them!

Good cleaners, efficient and thorough