Hello Services customer reviews

Beautiful job, done on time. Efficient and well organised. One star taken off as you do pay well over the odds for this service and no masks were worn during this Covid crisis in what they knew, a vulnerable household.

Booked for an end of tenancy clean. Vlasta and her colleague did a fantastic job in record time! The job for a 1 bedroom flat including carpet clean took just 2 hours, but she did not skimp on quality of cleaning. The flat was left in great condition (skirting, oven, cupboards etc all cleaned to high standard) with the carpet looking almost new. They even moved large furniture to clean underneath. Both Vlasta and her colleague were very professional and friendly. I hadn't moved all my belongings out when they arrived but this was not an issue for them. Very polite and appreciate them still working during the pandemic. The only reason I am giving 4 stars instead of 5 is because I had to pay to rearrange the booking. First I was told it would be £50 to rearrange less than 24 hours before, but this reduced £25 when I mentioned that in the confirmation email it does not mention anything about amending a booking, only cancelling a booking? (It would be not be an issue to charge for amendments but this should be made clear when booking!) Otherwise a great service and easy to book.

If I could give it more stars I would. Vlasta came to my home, told me to to out and I would come back to a new house and that's exactly what happened. I could never have cleaned it to the standard that she did. She was finished in record time and texted me to return home. I was over the moon and over enjoyed. As a single parent to 4 children and a full time worker. I needed that reset and I am now considering using this service on a regular basis.

I recently had a large removal and end of tenancy cleaning done by Hello Services in Brighton. They were very friendly, professional, careful and respectful. They did an excellent job, highly recommended.

Very good House was cleaned beautifully

They came they cleaned and it was a great job am very happy with the service and will use them again 👍👍

VLASTA and her colleague did a fantastic job cleaning my new home and cleaning the carpets. Very good service.

Great, fast and professional

Thoroughly impressed with Douglas and his colleagues end of lease clean . The place was spotless and smelled lovely and fresh . Industrial job-specific products were used (oven / windows / woodwork /carpets etc) meaning each part of the house was gleaming . They went the extra mile in terms of adding mould resistant treatment to walls and window frame also . Would highly recommend and would not hesitate to use myself again. Many thanks team

Fantastic friendly service with professional standards

They did an amazing job cleaning my place. Very satisfied with their work.

Vicky from Hello Services came to clean my 2 bed flat and did an utterly amazing job. Cleaned behind things, under things and left everything in place and spotless. She was polite, friendly, fast and efficient. She came with all the cleaning materials which was great. I’m really pleased and impressed with the quality of the clean and the friendliness of Vicky. Use this company!

Professional and efficient service, would use again :)

Very professional and friendly service. The cleaning was excellent.

An excellent job, professional service, would definitely recommend. Thank you!

Your company did a fantastic job deep cleaning my sisters house, she was overwhelmed by it, it was such short notice(24 hours), but you accommodated, my sister came home from hospital to a beautiful and spotless house, I would recommend this company

On time., efficient, well mannered ,brilliant clean, very good all round

Vlasta cleaned my flat very fast and very clean, it smells so nice afterwards. my couch and carpet was so dirty before and they cleaned it very well now it feels so nice!

Very nice cleaning service. Thanks for doing our house clan during this covid-19

The service and staff are so professional and polite Very very happy Peter Bailey

Excellent service from beginning to end

Wonderful work! On time, friendly and great job done - used for an end of tenancy cleaning and the house was spotless! Professionally cleaned the carpets and appliances, cannot recommend enough!

Arrived early and was very efficient. Vlasta and her team did a great job cleaning after tenants left it in a right state.

On time, good communication, the place is spotless. Vlasta and her team did a fantastic job! Thanks so much!!

I was really impressed with their service for the start to the end The cleaners were really professional, polite and knew what they had to do. I would definitely recommend you guys to friends, colleagues, and family. Thank you so much for the great service.

I experienced a couple of issues but these were rectified quickly and efficiently. I was satisfied with the result. The cleaners were polite and non intrusive.

We got an end of tenancy clean. We kept needing to change details and hello services were very easy to contact and discuss each time. Our check out clerk found some omissions in the cleaning but we were only told about this 2 weeks after the clean, however hello services kindly said they would come back even though it was past the 5 days guarantee.

I had vlasta today with a friend who’s name I didn’t catch they came and did a deepclean of the things I wanted doing due to my poor health I had let my house slide. I would highly recommend vlasta and would use again prob every week if I could guarantee her all the time

Very thorough and professional-great job completed thank you.

Nicole and Marius did a fantastic job.Was so happy with the service that they provided.Both were courteous and friendly.Job well done.Will definitely recommend.

Great job, easy to contact and loved coming home to a very clean home, thank you. My carpets looked like brand new! Thanks for a great job!!

I requested for end of tenancy professional cleaning and from start to finish received nothing but a professional and friendly service. They responded quickly with a detailed and reasonable quote, answered all sorts of questions before booking. On the day the cleaners showed up early which was great fully equipped to do the job. We returned 3 hours later and completely astonished as to how clean the flat was. It looked brand new. Extremely pleased and very satisfied with the outcome. Would definitely recommend the company to others and would personally use again. Thank you.

Nicole and Marius did a fantastic job in cleaning the flat. Very friendly and also took the time out to take me though what they had done. Everything was done very thoroughly and to a great standard. Thank you both

There are some pretty bad reviews on this company so I will be simple, straight forward and honest. I paid for an End Of Tenancy Deep Clean for my rental property with Hello Services. Got the appointment agreed and the time, all on-line and all very simple and easy. On the morning of the appointment (11AM) I got a call from a lady to say she was travelling from Leeds (2 hours and 30 minutes away!!) and they would be with me at 1PM. No problem at all, but really, no extra expense discussed due to the travel? This was Leeds to Wales! Vlasta and another lady turned up (didn't get her name as I had other things to be getting on with). To put things short - like other reviews, yes these girls are quick - 3 bed cottage and done in 3 hours, however - read on..... What a super job! every room, every window, every carpet, every surface immaculate. I have no idea how they did what they did in that short time, but believe me, the job they did was amazing. The oven looks brand new! I could not fault anything. Thank you ladies.

I had Tina and Jannette from JA Cleaning in Coventry and they did a fantastic job. They let me know when the previous appointment was running late and when they'd arrive, their time frame for how long it would take was accurate, they showed me which parts they weren't able to do on account of things like the floor being too old and even did parts I wasn't expecting like the boiler cupboard. They were friendly and professional and the place looks almost completely different, I would definitely recommend them.

Kept me well informed of start time, was flexible when I needed to change the date. Marius and Nicole were thorough, efficient, quick, very polite and even shared some additional tips for preventing mould. A pleasure to work with them, would definitely recommend.

My cleaner is Vlasta. She is friendly, very punctual and provides very good service.

Fantastic service start to finish. Arrived on time and the entire team were extremely courteous. They completed a deep clean in the allotted time and the work was 5 Star. Will definitely be using them again

Really good service with friendly staff :) Would use again.

Very efficient cleaned all 3 bedroom house to a top standard

Would recommend to anyone who wants a professional, thorough kitchen deep clean. Thanks to Tina :)

Thank you so much Tina and Rachel you did an amazing job I am ready to move I to my new place now thank you so much definitely would recommend

Nicole and Marius did a fabulous job. They arrived on time and spent more than 3 hours for cleaning the carpet, kitchen and bathroom, in every corner. I would definitely recommend their services!

Great service. Answered all my queries straight away and did a great end of tenancy clean.

The team, consisting of Nicole, Mariusz and Violeta, evinced exceptional efficiency, professionalism, speed and friendliness. We are delighted with the outcome of their comprehensive deep-cleaning performance and have decided to have Hello Services provide staff for our regular domestic cleaning on a fixed basis from now on. HIGHLY RECOMMENDED!

A really thorough job done by Nicole and her team. Communication was excellent, they arrived on time and were polite and helpful throughout the cleaning process. My house looks (and smells) much better already!

A brilliant, efficient, friendly service. Thank you.

Excellent service. Thanks so much.

A big thank you to Tina and Rachel for coming in and doing a deep house clean this Saturday. Spent 4 hours deep cleaning the kitchen. Carpets. Dusting and cleaning behind beds and sofas. Very pleased. Smells and feels slot lighter around the house. Pet hairs gone and definitely less sneezing (allergies amongst the young ones). We would highly recommend this pair and would definitely have them back in a few months.

End of tenancy deep clean carried out, very well cleaned and very helpful people,