Hello Services customer reviews

Maria and her team were excellent - the house was given a thoroughly deep clean before moving in. I was impressed with how much they got done in such a short time and were very thorough.

The cleaning team was efficient and fast. Very pleased with the result.

Cleaning was very good, cleaners polite and hard working. The arranged time of 0930 was not met; arrived c. 11.00 after a series of confusing telephone calls. Stated by the cleaners on Staff shortage. Phoning your central number was told somewhat abruptly that I had agreed the later arrival time with the cleaners, which was simply not correct - I had made no such agreement.

The 2 gents did a brilliant job. They were friendly and efficient and paid attention to detail. Many thanks

your staff worked for eight hours non stop, cleaning every surface, to the highest standard. The house no longer smells of cigarette smoke, the bathrooms are useable and your staff cleared up all their used cloths, bottles etc. In all a very good experience.

Great job. Came home to a fresh smelling, sparkling house!

excellent work by a lovely team

Maria was so fast and attentive to detail. The whole place looks amazing. Highly recommended. Thanks

First class service very thorough.

The best services ever.

On time, great cleaning job, will use again 1000%

Dennis was absolutely amazing, so professional and worked quickly and left the place sparkling. Would highly recommend there services and especially Dennis.

I couldn't give 10 due to lateness but otherwise perfect; friendly, kept me in the loop regarding progress, good job of cleaning 😊

This was a one - off intensive clean and I was really impressed by all aspects of this service. I found the company both friendly and professional to deal with and the four cleaners who arrived promptly -immediately getting down to work- did an excellent job. As promised they phoned me when near to finishing and I arrived back to find a house refreshed - shiny sparkling and spotless! I would be very happy to use you again.

Great team at Alder Rd thanks all looked very good

Good communication from Amy. Arrived on time with a team of 3 and resulted a very high quality of work.

Cleaning was very good but the time was postponed twice

We have used Hello Cleaning a number of times now and have been extremely happy with the service we've received each time. Both the quality of the work and the customer service has been excellent and we wouldn't hesitate to recommend Hello Cleaning to our friends and colleagues.

Your tram we’re very efficient, timely and completed the job really well.

In terms of cleaning the flat, the cleaners did an amazing job. My flat was completely spotless after the clean (and quite dirty before they cleaned it). However, I'm giving 8/10 instead of 10/10 because they refused to wear masks, even when I was around and they weren't actually in the process of cleaning (I tried to get out of the flat as quickly as possible for that reason).

They did excellent work

The cleaning crew we had took the state the house had been left in by our sellers in their stride. We're really professional, friendly and competent. The amount they achieved was phenomenonal.

Turned up on time, did a good job.

Excellent service. Efficient and well done.

The cleaner did a great job after a bit of a hectic start regarding parking.

Hello Services were very good at providing updates regarding their arrival time and progress, and we were incredibly impressed with the cleanliness of the property afterwards, particularly the shower and oven which weren't the cleanest! Thank you

Your team were friendly, knowledgeable and excellent at their job. They worked so hard to clean my property. Thank you

Really good - very happy with the service and very good value for money

Very friendly and efficient service

Professional and thorough

Cleaning was very good. Especially for the price they have. All others I've checked are much higher. The only confusion is that it was stated in the invoice they do exterior window cleaning, but in fact they do not unless you are on the ground floor. so better check beforehand.

Super efficient team, very speedy and thorough. Left my house very clean. I was impressed.

Arrive on time, hard working and i am sayisfied with the finished work.

Initial contact and quote process really quick, professional and easy. Slight uncertainty when trying to pay via bank transfer as details were flagged as fraudulent by my bank. I did call Hello servuces who assured me the details were correct but then went on to say they get this alot! If this is the case then this should be flagged up with clients before they come to pay so they are prepared and no need to panic. The staff I spoke to on the telephone were polite and helpful. The only thing I would say is there doesn't seem to be much communication between staff as my call was answered but I also got two further calls from other staff thinking it was a missed call. The team that attended my property worked very hard and I'm very pleased with the result.

Excellent professional and cheerful service. Very impressed - even better than I’d hoped

Overall the cleaning was very good. However units on the front of my breakfast bar area were not cleaned as they still had marks on them and the inside contained crumbs and sawdust. I was unsure if the sofas had been cleaned as they didn't smell of upholstery that had been washed and there were a few grim marks on the arms of the sofas. The kitchen cupboard doors felt sticky which was perhaps from the products used. Other than that we had no other issues.

The service was fantastic and the results brilliant

Fully recommend! Amy and her team did a great job, we were really pleased with it. Glad we booked them

Excellent customer service and the cleaning team were fabulous

Isabel and her team were really great. Very happy with the standard of cleaning

Great service overall, only knock back was that I had to pay for parking again due to team’s mobile internet issues (had already pre-paid)

A couple of things weren't completely clean but overall did a good job.

Very easy to get a quote and add on services as needed. We booked for a tenancy end clean and the team were on time and did a very good job

The Incoming inventory was professionally carried out a couple of hours after the clean. The person undertaking it said that the clean was not perfect, mentioning specifically hairs under the plugs and some small pockets of dust. My son who inspected after the clean said he thought it looked OK but he will not have the beady eye of the professional. it may help if i quote verbatim from the inventory report:- "Professionally cleaned however some areas not fully such as some residual dust, hob in Kitchen, plugs in Bathroom and Shower Room" On the Admin side you score 10/10, so thank you -and the price is not unreasonable . I would recommend you to others, but you may wish to mention the Inventory report to your cleaners.

They got double booked unfortunately but the guy went out of his way to accommodate me, picked up my keys and did a fab job cleaning my old flat

Nicole and Marius were great!

They arrived early full of enthusiasm and wanting to know our needs. Our house has never been cleaner. The windows are shining and the oven is pristine. I can’t thank them enough it and will def organise a clean again

Very professional cleaners and a very good clean very happy with the service provided

The team were fantastic! Professional, hard working and friendly. I was a bit surprised by having to pay 50 pounds extra as Hello Services say no hidden charges! They also came two hours late. The team, I repeat, were great.

Good cleaners, efficient and thorough