Hello Services customer reviews for Cleaning Services

Arrived on time, very polite and an excellent cleaning job done, thank you

The team who cleaned my house were polite, hardworking, and did a really great job, leaving my house spotless. I would definitely recommend them to others and will be using the service again when I move house.

The cleaning team was great - on time, fabulous cleaning job. They called as they said they would and we could see they had worked extremely hard to clean our flat. No hesitation in recommending this service. Thank you!

I am extremely satisfy with the work done on "9A Napier Street S118HA", However my tenancy Agent have to review and I hope there will not be any major correction from them on cleaning. Ludvik and team were done good job, so I am putting 9 rating for their service. Just FYI, I am not comfortable on s23QX service which is my first cleaning service I took from you but second service at "9A Napier Street, S118HA" change my mind positively on Hello service Ltd and I am will recommend to other friends and colleagues

Really pleased with the clean done. 3 hard working ladies showed up to my house and gave it a good clean after building work that was much needed. The only negative was that they expected cash on completion of the job and I had already paid on card the day before so feel that should have been communicated to them in advance by Hello Services.

Really easy to book. Quick response with a suitable date. Friendly and helpful by email and phone. A really thorough cleaning was done by friendly staff.

Very good service, they kept me up to date with changes during covid and the cleaners did a very good job

Great service from the cleaners. However, I was misquoted how the extrnal windows are counted, this was not explained, so I ended up paying more than originallly agreed.

The house smelt lovely and fresh and the cleaners were very professional.

Easy to book, change any details and pay. Great service overall. In terms of cleaners, the first guys change the time of the cleaning on the day before and didn't do a great job. While the second time (different guys) were on time, very friendly and did a great job.

They were very communicative about when they were arriving and when they were finishing. Did a great job of cleaning everything thoroughly, cost effective and were friendly. I would note that there was little consideration for covid protective measures - no masks, no distancing and hand shakes.

Highly recommend! The team was amazing and they did a great job! I had 3 amazing people work on the property today and in the end was squeaky clean.

We were very pleased with quick efficient service received Cleaning quality was very good and saved us a lot of hassle in a stressful time Thank you very much for an excellent service 👍😀

The cleaners arrived on time and did a very good job. They worked very hard. Unfortunately, they damaged a blind in the bedroom and left without telling me. Fortunately my son was able to repair the blind. If they had told me about the blind I would have given them a 10!

The place was so clean, above what I expected, and the cleaners were super fast, super happy with the service and I’d definitely choose you guys again

The cleaners were excellent, they left the place spotless. I wouldn't hesitate to use them again!

I was very impressed with the way Hello dealt with my cleaning requirements from initial quote to actual clean. Mine was a last minute requirement which they were able to deal with although I couldn't be present on the day of the clean I was contacted on the morning to confirm what was required

Overall the service was ok. Had to have the cleaners back again and they dont have steaming apparatus which was needed for some of the tasks.

The cleaning team were efficient and thorough and overall did a good job. The missed out a few areas by accident but the rest they completed to a good standard. Arranging the service at such short notice with no fuss was also a great bonus and much appreciated in our circumstances. It would be helpful if you could notify the cleaning team that payment had been received so they didn't have to ask my mum for it again at the end.

The whole process has been very easy and the clean was excellent

My nephew had bought his 1st flat and excitedly we got the keys and stepped over the threshold only to find filth. Cat hair, waves and waves of it, tar from smoking, sticky dirty filth, grease, even cat hair in the fridge freezer! We did what we could but didnt scratch the surface. I found hello and was surprised at how easy it was to book a cleaning team. Our cleaning team made contact prior to the day, and when they arrived they were friendly, cheerful, and extremely hard working. They really know what they're doing and have a strong constitution! I would use them again, without a doubt.

Some spots where missed e.g mirror in bathroom not cleaned and water marks left on table. Cleaners where smoking and left cigarette butt in front garden. Apart from that very good clean would book again.

The two cleaners were hard working, polite, and cheerful. The booking method was easy and efficient.

Great cleaning but 44 mins late and didn’t stay 4 hours

They did an amazing job ! I was so impressed and they have now made my new home smell and look amazing ! Ready for us to move in the next day ! Tina and her team were brilliant and ensured that every room was spotless and clean

Extremely efficient and great clean. Will use again

Punctual, efficient and a great clean.

The place looked great. The team did an amazing job. It was a bit dirty when we arrived but the team made it spotless. Very happy.

I was very impressed with the cleaning service that Ludvik and his team gave. They were punctual, carried out an amazing job and I am super happy with my lovely clean house. Highly recommended .

I actually did not see the finished house after cleaning, but wanted to feed back on how brilliant communication was prior to the job being arranged. Also, the cleaner Vlasta was in touch throughout the day and went above and beyond with our particular circumstances. I was extremely impressed! If her cleaning is anything like her work ethic - it is impeccable! This seems like a company with a lot of integrity. Will definitely use again and highly recommend

Everything was spotless and the clean was done in only 2 hours. Very professional. Would definitely recommend to someone else.

Excellent service, easy to book, all done online, service itemised, friendly cleaning team who did an excellent job, thank you, have already recommended to a friend

Our cleaner was exceptional - very high standard of work and very pleasant to have in the house. She’s a gem!

I was very pleased with the cleaning of my flat it was a very professional job I will be using the company again Thank you

The service provided by Hello Cleaning was easy to book, no fuss on the day, and high quality.

Brilliant service received, the cleaners arrived on time and arrived out all tasks to an excellent standard

Very good clean and quick very impressed quick to answer messages

Really great, spotless job!

Our flat looked brand new! I have not seen it look that clean since we originally moved in! Worth every penny! I would definitely recommend and will be using the services again.

Nicole and Marius did a fantastic job cleaning my flat. They were very professional and friendly and left it absolutely spotlessly clean. Very happy customer - thank you! 😃

Marius and Nicole and the team did an amazing job going above and beyond expectations. They deep cleaned our brand new home and made it totally ready to move in. Their attention to detail is what impressed us most as well as their personable and friendly and respectful nature. We are super chuffed!!!!!! Thank you so much Marius and Nicole!

This five star review is for Nicole and Marius who performed a miracle on the house that was left in a mess after the first cleaning team that was sent by Hello Services. We specifically booked end of builders clean which doesn’t mean a simple mop up, it requires extra effort and plenty of time. The first 2 guys were completely inadequate, didn’t have right tools and cleaning materials, and claimed they’ve done a good job. We complained to Hello Services about the standards and quality, and they sent us the team we wanted in the first place who turned everything around in 5 hours. Can’t thank Nicole and Marius enough and would only recommended them for any cleaning job! Thanks to Hello Services for rectifying the issues and responding positively.

Excellent clean. Very thorough and polite staff. Would recommend.

Excellent service - Nicole & Marius were very friendly & left my flat sparkling - throughly recommend

My elderly fathers flat was in a very bad condition and the cleaning service I received was excellent and the team were very quick and efficient. I would highly recommend your company to others.

Great work, made the flat look very clean. They were very friendly and listened to what I needed

Excellent service from the friendly cleaners Nicole and Marius. My 2 bedroom/2bathroom apartment was left spotless. Thank you for doing such a great job, and if anyone wants their place cleaned up make sure you get Nicole&Marius.

Very professional cleaners, did a thorough job. Punctual and hard working. Excellent communication before, during and after the job. Reasonable & competitive price.

On time and good standard of cleaning. Professional. Would recommend

I was expected better cleaning. Team was three hours delay even though they called and warned about delays. Very nice people but not very attentive to details for cleaning.