Hello Services customer reviews

Both Cosmina and her Mum Gabriella did a great job but admittedly I did have to ask them to show a bit more attention to detail and pointed out quite a few areas they’d glossed over . Anyway , they stayed until I was happy with everything and they seemed appreciative of their tip.

Easy and reliable

The clean was very good but there is always room for improvement

Ingrid LS12, thank you for your time! Edit: Wanted to add to this now the person has gone and is no longer pressuring me to write a review, which was what they did. They didn't tell me what to write, just to give a review. A man turned up, non uniformed and without a liveried van as per the website, a subcontractor I'd guess which is fair enough. Had a domestic grade Vax to clean two small carpets, he was nice, did what he could with what he had. Off the shelf laundry products were used as apparently carpet cleaning solutions don't work, I was expecting a professional grade steam cleaning machine, which probably would have done it better. The carpets do look cleaner and landlord has agreed it will suffice for a return of deposit. So in terms of that, job is done. You get what you pay for though, as is the saying. Not overly impressed but people need to be paid for their time so I'll leave it at that and move on. Don't expect me to use this service again though.

An app platform and more upfront clarity on pricing would boost points. Otherwise all good and very happy with my post builder clean and reliability, thank you

The ease of booking the service. The communication and status updates were very helpful. The cleaning team that came to clean the carpets and the oven for an end of tenancy clean were excellent. They arrived on time. They made the oven sparkle as new! We got our full deposit back!

I honestly don’t think my place has ever looked this clean — not even when I moved in! The team was right on time, super friendly, and worked like a well-oiled machine. Every corner sparkled, every surface gleamed, and even the air smelled cleaner. They didn’t miss a single detail — even folded the loo roll like a hotel! Bonus points for using products that actually smelled nice and not like a chemical lab. I’ve already booked them again for next month. Worth every penny. If you’re on the fence — just book them. You’ll be wondering why you didn’t sooner.

Booked deep clean services before move in on 05/08/25. Super happy with the service. House is very clean now. Staff was very friendly and was really good at their jobs. Thank you :)

Very much happy with the cleaning service.

Very professional service. Happy with standard of clean. Good communication throughout.

Hi Hello Services did an end of tenancy clean for me 3/8/25 . They were friendly and did a great job . Felt the flat was cleaner than when I moved in . Would recommend to anyone who needed an end of tenancy clean .

The team did a great job , I felt it was cleaner then when I moved in . The carpets and curtains looked nearly new again.

I recently used Hello Services for a full carpet clean throughout my home, and I couldn’t be happier with the results. From the moment I contacted them, their communication was clear, friendly, and professional. They arrived on time, fully equipped, and explained the entire process before starting. The team worked efficiently and with great attention to detail. Stains I thought would never come out—including pet marks and old coffee spills—were completely removed. The carpets now look and smell fresh, almost like new again! What really impressed me was how quickly everything dried. There was minimal disruption to my day, and the service was well worth the price. I’d highly recommend Hellow services to anyone looking for reliable and high-quality carpet cleaning. Will definitely use them again in the future.

Hello were prompt, courteous and hard working to complete the house clean with time scheduled. All great. Would recommend

Thank you to Helen & Ayo!

Prompt and ecficient

The service was extremely good, and the cleaners sent were polite and personable. I generally do not recommend services to others unprompted, but if asked I would mention my experience with Hello Services.

Ishmael and Ali did an amazing job on our end of tenancy clean and did an insane amount of work in record time, absolutely great team 5 stars

Excellent service very pleasant guys great job

the service was excellent and the person doing the cleaning was very interesting talking of his own country of Sudan. The only problem was that sometimes it was difficult to make out what he was saying

Amazing clean conducted by the team

Fantastic job by Nader and his colleague. Very professional. I'm delighted with the result and especially for how quick and easy the whole process was.

The process was excellent from start to finish. Excellent communication. The cleaners were there on time and did a good job Thankyou

Ingrid Ls12 Really quick and good service at a very short notice. Really recommended!

Couldn't recommend more. I had two other cleaning companies cancel last minute on me and needed a same day job. Spoke to Michael on the phone after a quick callback from my online enquiry and he was very helpful setting up a booking later that afternoon. Nader and his colleague Kalita arrived at the agreed time, came well-equipped and did an end of tenancy job in good time. I appreciated the text reminders which assured me the job was confirmed and going ahead. Standard was professional and delivery respectful, friendly and efficient. Result was cleaner & shinier than when I first moved in! So grateful for these guys.

I booked an end of tenancy clean and couldn't have been happier! Mohammed and Hannah were so helpful and left our flat looking even better than when we moved in - really thorough clean

The cleaners were friendly prompt and efficient. I was impressed at the speed and thoroughness of the cleaning. The cleaner, Cosmina was friendly, polite, efficient and professional. I would definitely recommend Hello Services based on my experience with the company

Very friendly cleaners and the booking process was easy from the start. Had no complaints whatsoever and the clean was done to a very good standard.

Moving into a new house, the place was really dirty. Hello team, they did an excellent job. Definitely recommend

Excellent service. Arrived on time and extremely professional and friendly. I highly recommend their service.

Cleaners were friendly and did a good job. Very easy process throughout.

Really friendly and happy member of staff. Excellent

Very professional service.

Very friendly and understanding cleaners. Went above and beyond with the clean, I had no complaints about any cleaning that was carried out.

Excellent communication from enquiry to completed job. Regular updates and options for any changes. On the cleaning day, there was no access to one bedroom so the team kindly did some extra cleaning to cover the time. Cleaning was to a high standard.

Naders team did an amazing job, would highly recommend them to anyone!

Very Great experience and they left my house spotless

Great job, thank you

The cleaning team was professional. They arrived very early, before the appointment time and left the house clean.

Nader’s team was amazing, what a difference they’ve made. Would highly recommend to anyone!!

Excellent service and excellent people

Amazing service and amazing people

The flat is absolutely spotless, they did an amazing job and were so friendly and thoughtful. Can’t believe how clean it is, and the rugs and sofas also look better than they ever have. I would highly recommend to anyone.

Ingrid was great. Fantastic service very friendly and a good job done

Excellent service. Prompt, courteous, professional, thorough.

2 gentlemen arrived promptly, and did a great job with cleaning the oven. Tidied up after themselves also, leaving everywhere spotless. Thank you.

Milad was really friendly and professional. He got the job done well.

Hello team did a fantastic job. They left the house sparklingly clean

I found the service easy to book. I received confirmation about my booking and was given options for payment. The cleaning service that was delivered was excellent. A very professional service overall.

The actual cleaning job was good, so thank you for that. There was an alteration to the time of arrival. I had booked 9.00 but was informed the day before that you were coming at 3.00, and then there was an additional alteration on the day itself. So my score reflects this element, I think that is reasonable.