Hello Services customer reviews for Cleaning Services

Excellent service from cleaners sent

Very good cleaning. Company was happy to go back and redo some cleaning.

Able to get to the cleaning concerns in bathroom and cleanliness is still lasting!

Chris and his colleague were excellent. Very thorough and great attention to detail. The left the house spotless. There were even areas that I thought were too soiled, but they managed to clean these.

The cleaning was done to a very good standard by Loqman and his team, who were hardworking and kind. They were very thorough and I would definitely use their services again. Initially I was apprehensive about payment upfront, but not anymore. The outcome was great

The cleaning was done to a very high standard staff were very polite and efficient and very professional. We are very satisfied with the standard of cleaning

Fantastic service from 2 lovely ladies, everything is so clean

Nelson & helper were very pleasant & did a systematic & thorough clean down of my ex rental house, working way down & spending lots of time in each area. All major areas cleaned & looks like new. Great job & very neat/cleaned up at end.

I was truly satisfied with cleaning performed. Very professional with giving recommendations. Finished the job in 3.5hrs. I didn't have the cabinet emptied otherwise, they would have cleaning all empty cupboards as well.

I have high standards and the team met them all with their efficiency, professionalism, and conduct. Needless to say the place is spotless, and we could notice a huge difference – every surface, draw and floor was completely cleaned (unfurnished apartment ready to move in). The price was reasonable too so the only reason my rating is a 9, not a 10, is because Hello Services also work with contractors so, whilst it is a great indicator, you may not have the same experience as I did.

Fantastic, professional service. The team did a thorough job cleaning my unfurnished apartment ready to move in.

Amazing professional cleaning service provided by the agency. Happy to be your customer

KINGA AND MAGDA WERE AMAZING! Friendly, on time and did an amazing job. My flat smelt great! I also like the booking interface - very user-friendly, and so were the staff on the phone, etc when I made changes with IZABELLE. This is my first time ever to work with professional cleaners. Perhaps not the last time! Thank you!

Very good service, they ladies did a good job in cleaning the flat.

I want to thank Mr Mustafa and his staff for the amazing service they have done in my house. I highly recommend hello service team for any cleaning aims.

Good value for money and really impressed how you jumped on resolving my issues with the first clean. Thank yoh

Very pleased with the thorough cleaning which was done. Efficient and pleasant team.

Excellent stuff by the team who came to clean my flat, thank you so much for the fantastic job you did!

Zaher and Yousuf were very helpful and cheerful, very thorough cleaning and were very accommodating to our requirements. Very high level of professionalism and great clean.

The cleaners turned up on time at short notice, and worked very hard to get the property back to a lettable state. Very happy with the experience and will use them again.

They did really well… everything was clean and good Well impressed with services

House was left v v clean. Brilliant job!!!

Did an excellent job of cleaning up a very grubby house.

The cleaners did a great job! Thank you

I had such a great experience with mustapha agha he cleaned my flat so amazingly and he was very detailed left my kitchen, bathroom, fridge freezer, living space absolutely clean! Would most definitely recommend them to anyone.

I would certainly recommend your service to a friend if asked - I waa very satisfied with my own clean, especially the bathrooms and kitchen which were perfect. My only minor problem was that things were not put back in their places, but that was nothing to do with the actual clean. All in all it was a good experience and I would certainly use again if I needed to.

1. Well designed website with clear comprehensive description of services provided + easy to confirm geographical coverage + plenty of info [Trustpilot, head office address, contact details] to check everything bona fide. 2. Phone call to book answered quickly [on 4th ring] by very helpful, positive agent. Easy to book from then on in. 3. Excellent email communications from confirmation of booking to reminder of appointment night before + on the day 4. Your cleaners arrived bang on the appointment time - were very pleasant + helpful, did an excellent job + cleaned up afterwards so place was spotless. What more could one ask for? SUGGESTION: Accepting you require payment in advance - sadly very understandable in these times - many people would find it a lot easier to pay either by phone or to a facility on your website rather than (a) make a separate trip to the bank ether to withdraw cash or effect a Bank Transfer. The trip is time consuming + costly + not always convenient. Also as I opted for the Bank Transfer method, I had to accept the cleaner who came taking a photograph of the receipt containing my name - bank account number - sort code - bank + branch details. Not everyone is happy handing out that kind of detail to complete strangers, however delightful. Otherwise I wish you every success with your wonderful business. Given the endless difficulties we face in the UK today in locating quality reliable tradespeople who turn up, do the work, and charge reasonable sums, yours is a brilliant facility which I am certain my wife and I will use many times again. Good luck, god bless, and have a happy, successful + prosperous New Year.

Efficient booking and saves time locating local cleaners. The flat was very dusty due to plastering works. Will use you again for one off cleans etc

Had a post builder clean done by nsar, while he came by himself was extremely thorough, the bathrooms were spotless and the windows as well. Great attention to detail and diligent. Appreciate all his hard work.

The two cleaners did an excellent job.

The team did a fantastic job cleaning the property and were very friendly, professional and conscientious.

The quality of the cleaning was superb and they were also very accommodating when we had to rush to move items out of other rooms whilst the cleaning was taking place due to being let down the previous day by a moving company.

Neish and his team did an amazing job of cleaning inside and outside my house, it was very much needed after having a lot of house guests over Christmas and New Year. Neish get me fully updated along the way and went beyond my expectations doing a lot more than I had asked for. Highly recommend Neish and will definitely be using again

Managed to book for between Christmas and New Year. Reasonable price - cleaners were courteous and did a good job. Turned up on time and worked well.

The 2 cleaners who cleaned my flat did a fantastic job. They were very professional and polite. They did above and beyond what I expected. Every surface in my flat was cleaned.....even the toaster!

Matthew cleaned the house to a perfect standard as it was in need of a thorough clean, nothing was too much for him and he kept me informed of timings throughout.

Cleaners were courteous and efficient. The price was reasonable. Thank you.

I never ever write reviews After reading some of these reviews after I made my booking I was so worried what type of service and clean I was going to receive All I can say is Wow 🤩 Adam and his team wee amazing My house Loks so cleaned it actually looks like it’s been repainted Thank you so much. I’m extremely happy ❤️

Great service. The cleaners arrived on time and done a fantastic job

The couple who came to clean our home after some building work have done a fantastic job - all traces of builders dirt and dust gone and we have our lovely clean home back again.

Very good service, excellent clean.

because they were very good the only thing i would say when they do a complete cleaning job it might be a good idea to include dusting of shelves with ornaments as a optional extra

Very nice team came for the flat clean. Thank you!

Very happy with the clean

The cleaners were very nice gentlemen, they worked hard, and got everything clean...boom!

Mustafa did a great job cleaning the property, spent a lot of time and effort on it. I'd have appreciated some more communication from Hello Services in the morning as they were 2.5hrs later than anticipated (due to a car breakdown, not their fault, but a heads up would have been helpful).

The service was thorough and professional throughout, the communications clear and polite. The cleaners on the day arrived on time and worked quickly through the whole house and left an excellent result. Only minor reservation with the payment method in cash on the day, otherwise absolutely fantastic.

Very professional and cleaning done very well. Assisted us with very short notice.

Excellent Service. Thorough cleaning and efficient.

Mathew came today and their service was beyond any expectation. Excellent work and and value for money is an understatement. I am suggesting you to ask for Mathew if you want a service from Hello