London hoarder clearance · West London
We work in Richmond upon Thames every week — the only borough on both banks — richmond park and hill, twickenham rugby, kew gardens and riverside barnes. Hoarder clearance is priced against that reality, not a national average.
Fixed prices
| Job | From | Typical time | What sets the price |
|---|---|---|---|
| Single room clearance | £240 | 3–4 hrs | One badly affected room sorted by hand rather than shovelled, because valuables and paperwork can be mixed into the same pile as rubbish. |
| One-bed flat, moderate hoarding | £620 | 1 day | Every room sorted, walkways reopened and a full van run booked, priced for the volume rather than the floor area since a hoarded flat holds far more than an ordinary one. |
| Two/three-bed house, severe hoarding | £1,450 | 2–3 days | Multiple vehicle loads and a phased sort across every room, often with items stacked to ceiling height that have to be worked down layer by layer for safety. |
| Biohazard and sharps handling, per visit | £180 | 1–2 hrs | Contaminated bedding, soiled material or found sharps need PPE, a separate waste stream and a licensed disposal route rather than a standard bag. |
| Garden and outbuilding clearance, added | £280 | half day | Hoarding frequently extends into a garden, shed or garage, which is quoted separately because the access and the waste mix are different from the house. |
| Post-clearance deep clean handover | £340 | 4–6 hrs | Once the contents are out, a deep clean is often what actually returns the property to a liveable or lettable state, and we hand it over photographed. |
Single room clearance
£240 · 3–4 hrs
One badly affected room sorted by hand rather than shovelled, because valuables and paperwork can be mixed into the same pile as rubbish.
One-bed flat, moderate hoarding
£620 · 1 day
Every room sorted, walkways reopened and a full van run booked, priced for the volume rather than the floor area since a hoarded flat holds far more than an ordinary one.
Two/three-bed house, severe hoarding
£1,450 · 2–3 days
Multiple vehicle loads and a phased sort across every room, often with items stacked to ceiling height that have to be worked down layer by layer for safety.
Biohazard and sharps handling, per visit
£180 · 1–2 hrs
Contaminated bedding, soiled material or found sharps need PPE, a separate waste stream and a licensed disposal route rather than a standard bag.
Garden and outbuilding clearance, added
£280 · half day
Hoarding frequently extends into a garden, shed or garage, which is quoted separately because the access and the waste mix are different from the house.
Post-clearance deep clean handover
£340 · 4–6 hrs
Once the contents are out, a deep clean is often what actually returns the property to a liveable or lettable state, and we hand it over photographed.
Prices include VAT. We work at the pace the household or family can manage rather than against a fixed daily rate, and we agree the schedule before the first visit rather than pushing for one long day. No photographs of the property are shared without written permission.
Working in Richmond upon Thames
Richmond upon Thames is built from georgian and victorian villas, edwardian terraces, mansion flats and riverside conversions, and the mix changes street by street — Barnes (SW13), Hampton and Hampton Hill (TW12) and Hampton Wick (TW11) each behave differently on the day.
On the ground, conservation-area streets with narrow entrances, flood-zone riverside loading limits and strict cpzs in richmond and twickenham. Locally that means narrow village lanes, conservation-area limits and boat race day closures and riverside lanes are narrow and flood-prone; driveways elsewhere. Richmond upon Thames sits outside the Congestion Charge zone, so only ULEZ applies to the van and the quote is that much simpler.
London Borough of Richmond upon Thames treats a severe hoarding case in Richmond upon Thames as a housing and safeguarding matter as much as a waste one, and where a social worker or environmental health officer is already involved we work to their access plan rather than turning up cold. Blocked fire exits, bathroom access and any statutory notice on the property are checked before a single bag is moved, and we report back to whoever holds the case rather than leaving the family to relay progress.
Royal palaces at Richmond and Hampton Court set the tone; Georgian and Victorian villas followed the river and the railway. That history is why Richmond upon Thames property behaves the way it does today.
Scope
Method
Step 1
We talk through the situation with whoever is coordinating — family member, social worker or the individual themselves — before any visit is booked.
Step 2
A schedule that suits the household is set, whether that is one long day or several shorter visits, rather than a schedule that suits the van.
Step 3
Every room is worked through by hand, with valuables, documents and anything flagged by the family set aside before waste is loaded.
Step 4
Any contaminated or soiled material is bagged separately under PPE and moved on its own licensed disposal route.
Step 5
Once the contents are out, a deep clean is booked and the property handed back photographed, with no images shared beyond the family.
Coverage
Also in this borough
The parent residential silo — full property clears with a same-day quote.
Sofas, wardrobes and bulky items removed and recycled where possible.
Deep clean and sanitisation once the clearance itself is complete.
Mixed loads collected by volume with a same-day waste transfer note.
Single room clearance starts at £240 in Richmond upon Thames, and the ladder runs up to £340 for the largest job on the table above. Volume and severity, not floor area. A single room stacked to the ceiling can take longer than an ordinary two-bed flat, and biohazard material adds its own handling cost regardless of the room count. The borough is outside the Congestion Charge zone, so there is no charge to pass on — only ULEZ, which our vans are compliant with.
We cover the whole borough: SW13, SW14, SW15, TW1, TW10, TW11, TW12, TW2 and TW9. On the ground that includes Barnes, Hampton and Hampton Hill, Hampton Wick, Kew, Mortlake and East Sheen and Richmond.
Same-week for a single room, one to two weeks for a severe multi-room clear where the pace has to be agreed with the household or the professional managing the case first. West London is covered by crews already working in the borough, so travel time is not billed on top.
Conservation-area streets with narrow entrances, flood-zone riverside loading limits and strict CPZs in Richmond and Twickenham. Where a permit or a bay suspension is needed we arrange it with London Borough of Richmond upon Thames and show the cost in the quote before you agree it. Nothing is added afterwards.
Yes. Georgian and Victorian villas, Edwardian terraces, mansion flats and riverside conversions is exactly the stock we work in daily. Where there is no lift, the crew size is set by the floor level at quote stage, so a third-floor walk-up is priced as a third-floor walk-up rather than re-quoted on the doorstep.
Registered waste carrier with a transfer note for every load and a separate consignment route for biohazard material. Staff are briefed on discretion and safeguarding before any hoarding job, and no photograph leaves the file without written permission. Certificates go out with the booking confirmation, which is what London Borough of Richmond upon Thames tenancies and most local managing agents ask for.
Two to four operatives depending on severity, with PPE for biohazard handling and a plain, unmarked vehicle available on request. Vehicles are ULEZ-compliant, which matters in every Richmond upon Thames postcode, and the crew carries everything needed to complete the job in one visit.
Structural repairs, pest control or damp treatment, which are specialist trades we can recommend, Valuation of items found — we set valuables aside for the family or executor to assess and Ongoing support or counselling, which sits with the social worker or health professional on the case. If something on that list turns up in Richmond upon Thames, we tell you at survey and point you at the right trade rather than taking the booking anyway.
Free quote · 1-hour reply
Send a few details and you get a written quote for your Richmond upon Thames address, with permits and charges shown separately.
No deposit is taken until the price and slot are confirmed in writing.
This was my second job for Hello services and I was delighted to have Adam and Sultan back again. I had furniture assembly and clearance work to be done, and again it was done very professionally to a very high standard, and with absolute politeness at all times. They did an excellent job yet again… Read in full →
Sultan assembled our new wardrobe. Really good service. Was also able to find clearance through them. Both services were good
The guys arrived prompt at 9 am . Sorry I’m rubbish at names but I remember the one guys initials were AB . He really worked hard . Both guys were very polite and were happy to pop back up the stairs to finish dusting the bedrooms surfaces that were missed . Not one moan… Read in full →
Read all 11 Clearance and waste removal reviews across the UK →
Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.
