Will I get the same cleaner every time in New Cross?

Yes. One named, DBS-checked cleaner is assigned to your slot and they are someone already working in Lewisham in this 73% flats neighbourhood, with a median age of 32 in this neighbourhood, which is what makes the timing reliable. You meet them before the first visit. If they are ill or on holiday we offer a briefed cover cleaner and you are free to decline it and skip instead on the New Cross rounds, with 33% one-person households here.

Should I book weekly or fortnightly in New Cross?

2% houses, so there is no single answer. Flats here mostly go fortnightly, houses mostly weekly on SE14 jobs, with 73% of homes here being flats, and we size the visit to the property rather than the postcode. As a rule, if you cook most nights or the home has more than one bathroom, weekly costs less per hour and gets more done around New Cross (Overground, Southeastern), with this being London Borough of Lewisham territory. If a home is empty most of the day, fortnightly with a slightly longer visit is usually the better value across SE14, with a median age of 32 in this neighbourhood.

What gets done on every visit, and what rotates?

Kitchen, bathrooms, floors, dusting, beds, mirrors, touch points and bins happen every single visit without being asked on this side of Lewisham, with 30% owner-occupation locally. One deeper task rotates through each visit — skirtings, inside the fridge, cupboard fronts, internal windows, radiators, wardrobe tops, upholstery, limescale, grout and doors — so the whole home gets proper attention across a quarter across SE14 — and this being London Borough of Lewisham territory, with this being a short walk from New Cross (Overground, Southeastern).

Do I need to be at home?

No, and most New Cross customers are not. Most people use a key safe or let us hold a coded key for New Cross (SE14) addresses. Keys are never labelled with an address and are returned the day you stop in this 73% flats neighbourhood.

Is there a contract or a minimum number of visits?

No contract, no minimum term and no cancellation fee on Lewisham bookings. Move, shorten or skip any visit with 24 hours' notice at no charge, pause for holidays in this 73% flats neighbourhood, with this being a short walk from New Cross (Overground, Southeastern), and stop whenever you like.

Do you bring products and equipment to SE14 addresses?

Yes, all included. Fragrance-free, child-safe and eco-certified products are a free swap — just ask and it becomes the default for your slot on SE14 jobs, with Goldsmiths, University of London a few streets away. Where you would rather we used your own vacuum, that is fine too on the streets near Goldsmiths, University of London.

Is ironing or laundry included?

Putting a wash on at the start and folding it at the end is included on SE14 jobs. Ironing is charged at the same hourly rate as the clean — tell us at booking so the slot is long enough, rather than losing cleaning time to the ironing board on the New Cross rounds, with 33% one-person households here.

What is not covered by a regular clean in Lewisham?

Inside the oven, exterior windows above ground floor, moving heavy furniture, decluttering, mould remediation and carpet extraction all sit outside a routine visit across SE14, with 30% owner-occupation locally. Any of them can be booked as a one-off on this side of Lewisham, with 36% social-rented stock nearby, and we will always tell you when a specialist is the right answer instead.

Do you cover the whole of Lewisham?

Yes — every SE4, SE6, SE8, SE12, SE13, SE14, SE23, SE26 postcode on this side of Lewisham, with 33% one-person households here, with New Cross covered from SE14. 2% houses, and we run recurring slots in both across SE14.

What if I am not happy with a visit?

Tell us within 72 hours and your cleaner returns to put it right at no cost on this side of Lewisham, with Goldsmiths, University of London a few streets away, or we reassign you to a different cleaner with no awkwardness. Recurring work only survives if each visit is right across SE14, with 27% of New Cross homes being houses, so feedback changes the standing brief rather than being logged and forgotten.

Can I change my slot or my hours later?

Yes, at any point. People move from fortnightly to weekly when a baby arrives, add an hour before Christmas and drop back in January on SE14 jobs, with 36% social-rented stock nearby. Your rate follows the frequency you are actually on, and nothing needs re-signing around New Cross (Overground, Southeastern).

Lewisham · SE14 · Regular domestic cleaning

Regular Domestic Cleaning in New Cross SE14

New Cross SE14 runs from 57.7% flats to 42.2% houses, so we size the visit to the home rather than the postcode. One named cleaner, a weekly or fortnightly slot that stays put, products and equipment included, and nothing to sign.

£1m public liability
Basic DBS-checked teams
Since 2019

SE14

The same named cleaner, in the same slot, every visit
Weekly or fortnightly · quoted per home · products and kit included
No contract — skip or move a visit with 24 hours' notice
London Borough of Lewisham permits and ULEZ inside the rate

Get a free quote Book online

Hello Services housekeeper in branded uniform wiping down a kitchen hob during a regular domestic clean — New Cross, SE14 in Lewisham

The service, locally

What your regular clean covers in New Cross SE14

Goldsmiths' campus, the Venue and student-heavy Victorian streets. Victorian terraces in shared use, student halls and post-war estates. Lewisham splits 57.7% flats to 42.2% houses, so there is no single answer. Flats here mostly go fortnightly, houses mostly weekly, and we size the visit to the property rather than the postcode.

Who books here: a genuine mix of flats and houses, from first-time renters to families three moves in. Access and parking: September student turnover, New Cross Road red route and narrow permit-only streets.

Per hour, weekly: £22Per hour, weekly
New Cross one-person homes: 33%New Cross one-person homes
Minimum visit: 2hrMinimum visit
Households in New Cross: 11,771Households in New Cross

Slot planner

Work out your New Cross slot and what it costs

Pick the size of the home and how often you want someone. The planner shows the visit length we would actually recommend, the cost per visit and the cost per month — the same rates we book on.

Slot planner

Plan your New Cross SE14 slot

Home sizeHow often

Extras (optional — everything else is already included)

Inside the oven +60 min

3 hrs a visit

Recurring domestic cleaning is quoted per home rather than from our national rate card — tell us the hours and frequency and you get a fixed written price, with no contract and no minimum term.

The default London booking and the one that keeps a home genuinely on top. Nothing builds up between visits, so the same hours buy more rotation work each week.
3 hours is what a 2 bedroom in New Cross realistically needs at this frequency — Two bedrooms made and vacuumed, kitchen and bathroom in full, second WC where fitted, all floors, skirting spot-clean, two rotation tasks.
London Borough of Lewisham permits and ULEZ are inside the rate. Lewisham is outside the Congestion Charge zone.
No contract and no minimum term. Move or skip any visit with 24 hours' notice.

Book this slot

How a recurring booking runs

Setting up a regular clean in New Cross once, then it just happens

Three steps, and only the first two need you. After that the slot runs itself — the same sequence behind every New Cross SE14 recurring booking we hold.

Tell us the home and the frequency
Meet your cleaner before the first visit
Agree the every-visit list and the rotation

Hello Services cleaning team standing with their branded van, extraction machine and colour-coded cleaning kit — New Cross SE14

Visit lengths

Regular cleaning visits in New Cross SE14

Priced by the hour against the frequency you choose, not by the property. Products, equipment, insurance, London Borough of Lewisham parking, permits and ULEZ are already inside the rate.

2×/week

Weekly

Recommended visit lengths for New Cross SE14
Home size	Weekly visit	Fortnightly visit
Studio	2 hrs	2.5 hrs
1 bedroom	2.5 hrs	3 hrs

All rates are in GBP and are the price you pay, with products, equipment, insurance, parking, permits and ULEZ already inside them. Regular domestic cleaning in an occupied home is supplied VAT-free where the cleaner is self-employed; landlord, managing-agent and company-invoiced contracts are quoted plus VAT at 20%.

The standing brief

Every visit, plus one deeper task on rotation

This is the standing brief your New Cross SE14 cleaner works from. The left column happens on every single visit; the right rotates one task per visit so the whole home is properly covered across a quarter.

Every single visit

Done every time in New Cross SE14

Kitchen worktops, sink and hob
Appliance fronts and handles

One per visit, on rotation

The deeper task that changes each week

Skirting boards and door frames
Inside the fridge

Ten rotation tasks, one per visit — a weekly booking works through the whole list roughly every ten weeks, a fortnightly one across five months. You can pin a task to the top of the rotation whenever you like.

What a routine visit does not cover

Inside the oven — booked as an add-on or as a quarterly one-off, because it takes an hour on its own.
Exterior windows above ground floor, which need reach-and-wash equipment and a separate visit.

Why Hello Services

What a regular cleaner in New Cross actually gets you

One cleaner, not a rota

The same named person every visit, working in New Cross already so travel is short and the slot is reliable on SE14 jobs, with 33% one-person households here. You meet them before the first clean and they keep your brief on this side of Lewisham.

Every-visit list plus a rotation

Kitchen, bathrooms, floors, beds and bins happen every single time on SE14 jobs. One deeper task — skirtings, inside the fridge, cupboard fronts, limescale — rotates through on the streets near Goldsmiths, University of London, with this being a short walk from New Cross (Overground, Southeastern), so the whole home is properly done across a quarter.

Extras and local detail

What is included in New Cross SE14

Most of what people expect to pay extra for is already inside the hourly rate. The handful of genuine add-ons are priced here so nothing arrives as a surprise on the invoice.

Regular cleaning extras and inclusions in New Cross SE14
Extra	Cost	Time
Ironing	Included	+60 min

The same cleaner, the same slot: Your New Cross visit is assigned to one cleaner who lives or already works in Lewisham, so travel is short and the slot holds week after week. You meet them before the first clean.
Parking and permits: September student turnover, New Cross Road red route and narrow permit-only streets. Any London Borough of Lewisham permit or visitor bay is arranged and paid for by us and never appears on your invoice.
Congestion Charge: Lewisham is outside the Congestion Charge zone, so there is nothing to absorb and nothing to pass on.
ULEZ: Every Hello Services vehicle is ULEZ-compliant. Most regular cleaners in this area travel by public transport anyway, which is why the slot times are so reliable.
Getting in when you are out: Most regular customers here leave a key in a key safe or with us. Keys are coded, never address-labelled, and returned the day you stop.
Stairs and machines: Lift or ground-floor access at most addresses here, so full-size equipment comes to the door.
Changing or skipping a visit: Move, shorten or skip any visit with 24 hours' notice at no charge. Holidays are simply paused — there is no minimum term and no cancellation fee.
Hard water: Every London borough is in a hard-water area. Descaler on taps, screens and kettle is part of the weekly routine here rather than an occasional extra.

This housing stock

What New Cross homes need week after week

Victorian terraces in shared use, student halls and post-war estates. That stock decides what a recurring visit has to do here week after week, so this is what your cleaner's routine is built around.

Hard water, every week

London sits on chalk and Lewisham is no exception. Taps, shower screens and kettles scale within days here, so descaler is part of the weekly routine and a full limescale pass comes round on the rotation.

Coverage

Recurring slots around New Cross SE14

We hold recurring slots across SE14 and the streets around Goldsmiths, University of London, and cleaners work across borough lines. The areas below are ordered by real distance from the SE14 centroid.

New Cross (SE14) sits in Lewisham — our crews cover the whole SE14 district and the streets bordering it.

Nearby areas we also clean weekly

All of Lewisham London hub All cleaning in New Cross

Related services

Other cleaning we run in New Cross SE14

One-off deep cleaning in New Cross

Most regular bookings in SE14 start with a single deep clean to get the home to a baseline, then the weekly slot keeps it there for a fraction of the cost.

About the area

New Cross in context

Goldsmiths' campus, the Venue and student-heavy Victorian streets. Goldsmiths, University of London anchors the area and New Cross (Overground, Southeastern) sets the commute, which in turn sets the cleaning slots people ask for: mid-morning once the trains have gone, or late afternoon before anyone is back.

Where New Cross sits in our coverage

New Cross sits inside the coverage published on our regular domestic cleaning in Lewisham page, which sits under regular domestic cleaning across London. Nearest pages to this one, in travel order: regular domestic cleaning in Deptford SE8 (0.7 miles), regular domestic cleaning in Peckham SE15 (1.0 miles), regular domestic cleaning in Nunhead SE15 (1.0 miles), regular domestic cleaning in Brockley SE4 (1.1 miles) and regular domestic cleaning in Lewisham SE13 (1.8 miles). If your address sits on the boundary, book the closest page — the price and the crew are the same. For every trade we run at this postcode, see all services in New Cross.

Most booked alongside this in New Cross

Postcode districts: SE14
Nearest station: New Cross (Overground, Southeastern)
Housing stock: Victorian terraces in shared use, student halls and post-war estates.
Landmark: Goldsmiths, University of London
Access, parking and permits: September student turnover, New Cross Road red route and narrow permit-only streets.
Most-booked frequency: weekly or fortnightly
Charging zones: ULEZ only

Area at a glance

New Cross SE14 by the numbers

Who lives here and what they live in decides how a clean is priced and how long it takes. These are the published Census 2021 figures for the New Cross & Deptford South and New Cross Gate and New Cross South neighbourhood itself — not Lewisham-wide averages, and not estimates.

29,076

Residents

New Cross & Deptford South and New Cross Gate and New Cross South neighbourhood, Census 2021

11,771

Households

Median age 31.9

Flats vs houses

Flats 73.3%Houses 26.6%

Residents by sex

Male47.8%

Female52.2%

Single-person households

32.6%

Privately rented

34.3%

Median age: 31.9
Owner-occupied: 29.7%
Social rented: 35.8%
Postcode districts: SE14
Nearest station: New Cross
Parking: CPZ + ULEZ

Source: ONS Census 2021 via Nomis (TS008, TS041, TS007A, TS044, TS054, TS003), MSOA geography. Figures cover the ONS neighbourhoods New Cross & Deptford South, New Cross Gate, New Cross South (E02000655, E02000657, E02006798) — the published geography that covers New Cross, not the whole borough. Neighbourhood names: House of Commons Library MSOA Names (OGL). Coordinates for the SE14 district: 51.4760, -0.0423 — Outward postcode centroid, postcodes.io (Ordnance Survey Open Data).

Questions

New Cross SE14 regular cleaning questions, answered

Recurring cleaning is not on our national rate card at /prices, so we quote it per home rather than publishing a figure: tell us the size, the frequency and the hours in this 73% flats neighbourhood — and Lewisham parking rules in play, with 27% of New Cross homes being houses, and you get a fixed written price with a 2-hour minimum visit. A typical New Cross two-bedroom takes about three hours weekly around New Cross (Overground, Southeastern). Products, equipment, insurance, London Borough of Lewisham parking and ULEZ are all inside the quote — there is nothing added afterwards across SE14, with 30% owner-occupation locally.

Source: ONS Census 2021, borough totals via Nomis (table TS008, TS041, TS007A, TS044, TS054, TS003). Figures describe the whole borough, the smallest area ONS publishes every one of these tables for.

Start a regular clean in New Cross SE14

One named cleaner, a slot that holds, products and equipment included, and no contract — change or skip any visit with 24 hours' notice. Call 020 3633 4555 or book your slot online.

Book my slot 020 3633 4555

Regular domestic cleaning reviews from Greater London customers

★★★★★Trustpilot

Incredible service. They provided an excellent cleaning at our flat in New Malden. The house looks sparkling and cant wait to move in. Thanks to Josh.

Loren Ryan, Kingston upon Thames · 30 July 2019 · View on Trustpilot

★★★★★Google

Sadar came to do the cleaning of all appliances in my house and he did an extremely good job! There were a lot of items and in 4 hours everything was spotless!

daria boeva, Kingston upon Thames · 10 February 2025 · View on Google

★★★★★Hello Services

The cleaners arrived on time and did a very good job. They worked very hard. Unfortunately, they damaged a blind in the bedroom and left without telling me. Fortunately my son was able to repair the blind. If they had told me about the blind I would have given them a 10!

Christine R., Greenwich · 13 December 2020

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Quoted verbatim from reviews customers left on our public Google and Trustpilot profiles. Nothing is edited, shortened beyond the link above, or written by us.